CORDLESS HEADSET TELEPHONE CT11/12 CT11 CT12 PRODUCT INFORMATION BOOKLET BASICS WELCOME This Product Information Booklet contains features and operations not described in the Quick Start Guide (QSG). The QSG also includes warranty information, FCC and the Industry Canada Notice. BASICS . . . . . . . . . . . . . . . . . . . 3 Caller ID Options . . . . . . . . . . . 3 Making and Receiving Calls. . . . 6 Ringer Tone Setting. . . . . . . . . . 7 Ringer Volume Setup . . . . . . . . 8 Ringer Mute (temporarily) . . . . . 8 Redialing a Call . . . . . . . . . . . . 9 Distinctive Ringer Setup. . . . . . 10 Adjusting Headset Volume . . . 11 Mute Microphone . . . . . . . . . . 11 Tone Dialing Switch-over . . . . . 12 Traveling Out-of-Range . . . . . . 12 Selecting a Different Channel . 13 Find Remote. . . . . . . . . . . . . . 13 Flash and Call Waiting . . . . . . 14 Voice Mail LED . . . . . . . . . . . . 14 PHONEBOOK . . . . . . . . . . . . . 15 Steps to Enter Names and Special Characters . . . . . . 16 Storing Names, Phone Numbers, Distinctive Rings, and Speed Dial. . . . . . . . . . . . 17 Phonebook Storage Process . . 18 Viewing the Phonebook. . . . . . 20 Making Phonebook Calls. . . . . 22 Speed Dialing. . . . . . . . . . . . . 23 Editing the Phonebook . . . . . . 23 Chain Dialing . . . . . . . . . . . . . 25 One Touch Dialing . . . . . . . . . 26 CALLER ID . . . . . . . . . . . . . . . 28 Viewing the Caller ID List . . . . 31 Deleting Information from the Caller ID List . . . . . . . . . . . 32 Using Caller ID Message List . . 33 Call Waiting Deluxe Features . . 35 MORE. . . . . . . . . . . . . . . . . . . 36 Changing the Digital Security Code . . . . . . . . . . . . . 36 Installing the Beltclip . . . . . . . . 38 Note on Power Sources . . . . . . 39 Maintenance . . . . . . . . . . . . . 40 General Information . . . . . . . . 41 TROUBLESHOOTING . . . . . . . 42 PARTS & ACCESSORIES . . . . . 44 INDEX . . . . . . . . . . . . . . . . . . 47 There are three Caller ID setup options available: AUTOTALK, CIDCW (Caller ID on Call Waiting), and AREA CODE. AUTOTALK allows you to answer the phone without pressing TALK/FLASH. If the phone rings when AutoTalk is On, simply remove the remote from the base and the phone automatically answers the call. Or if the remote is not in the base, press any number key, /TONE, or # to answer the call. If you set AutoTalk to Off, you must press talk/flash to answer the call. Setting AutoTalk follows in this section. CIDCW (Caller ID on Call Waiting) performs the same as regular Caller ID on a call waiting number. CW Deluxe allows you to handle call waiting calls in seven different ways. See page 28 for the Caller ID (CID) section and page 35 for CW Deluxe. You must subscribe to CID and CIDCW from your phone company in order to use this feature. The CW Deluxe is a separate service available through your phone company. 3 BASICS TIP Any key answer can be used only when AutoTalk is set to On. 2 ENTERING YOUR AREA CODE AREA CODE allows you to enter your local area code so CID will not show the area code from local callers. See the next page for area code instructions. If you enter a 3-digit area code number in the "Area Code" option, your local area code does not appear in Caller ID messages. For calls received from outside your local area code, you will see a full 10-digit number. 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press v or w to move the pointer to "Caller ID Setup", then press SELECT/CH. 3) Press v or w to move the pointer to "Area Code", then press SELECT/CH. 4) Use the number keypad (0 to 9) to enter a 3-digit area code. 5) Press SELECT/CH, and you will hear a confirmation tone. 6) Press END to exit. BASICS TIP If your calling area requires 10-digit dialing, do not program this option. TIP Standby Mode: The remote is not in use, is off the base, and TALK/FLASH has not been pressed. A dial tone is not present. To change your Caller ID options: 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press v or w to move the pointer to "Caller ID Setup", then press SELECT/CH. 3) Press v or w to choose "Auto Talk" or "CIDCW", then press SELECT/CH. 4) Press v or w to change the selection. AutoTalk: "Auto Talk On" or "Auto Talk Off" CIDCW: "CIDCW On", "CW Deluxe On" or "CIDCW Off" 5) Press SELECT/CH, and you will hear a confirmation tone. 6) Press END to exit. TIP If the area code has already been stored in memory, the stored area code will be displayed in this mode. To change it, press delete and the number keypad to enter the new area code. 5 4 MAKING Put on the headset. AND RECEIVING CALLS RINGER TONE SETTING 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press v or w to move the pointer to "Ringer Tones" . You can choose from 6 ringers or 4 melodies: Ringers [Flicker, Clatter, Leap Frog, Ping Ball, Reminder, Soft Alert] Melodies [Beethoven 9, For Elise (Elise), Merry Christmas (Merry-Xmas), Home Sweet Home (Hm Swt Hm)] 3) You will hear the ringer or the melody as you scroll through the options. 4) Press SELECT/CH and you will hear a confirmation tone. 5) Press END to exit. To make or receive a call, you need to connect the FireflyTM headset to the remote unit. (See the Quick Start Guide.) BASICS Remote On Base To answer Pick up the remote and press TALK/FLASH OR (AutoTalk) Pick up the remote. 1) Pick up the remote. 2) Dial the number, then press TALK/FLASH. 1) 2) 3) 4) Remote Off Base Press TALK/FLASH OR (AutoTalk) Press any number key, /TONE, or # . Dial the number, then press TALK/FLASH. To make a call NOTE: The remote must be out of the base during calls. Replacing the remote will cause the call to disconnect. TIPS Standby mode is when the remote is charged and the Talk button has not been pressed. The display is blank. If you set the ringer to Off, the ringer tone will not sound. OR OR Pick up the remote. 1) Press TALK/FLASH. Press TALK/FLASH. 2) Listen for the dial tone. Listen for the dial tone. 3) Dial the number. Dial the number. To hang up To enter a pause within the dialing sequence Press END, or return the remote to the base. When you dial the number, press PAUSE/REDIAL. "P" appears in the display which represents a pause. The headset LED will continue flashing during Talk Mode. When you press DELETE during a call, the call will be placed on hold and you will hear a ring tone. To resume the call, press TALK/FLASH or DELETE. If the remote remains idle for 5 minutes, the phone hangs up and returns to the Standby automatically. 6 7 RINGER VOLUME SETUP TIP If you select "Ringer Off", appears on the display when you make or receive calls, or when charging the remote. REDIALING REDIALING 1) A CALL BASICS TIPS If the number exceeds 32 digits, only the first 32 digits are retained in redial memory. 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press v or w to move the pointer to "Ringer Volume" , then press SELECT/CH. 3) Press v or w to move the pointer through the ringer settings (Ringer Off, Ringer Low, or Ringer High). You will hear a ringer or melody at the selected volume (or does not ring when you select "Ringer Off"). 4) Press SELECT/CH, and you will hear a confirmation tone. 5) Press END to exit. The last three phone numbers dialed can be quickly redialed. FROM STANDBY MODE Press PAUSE/ REDIAL. The phone number that was last dialed appears PAUSE/REDIAL on the display. Press PAUSE/ REDIAL again. PAUSE/REDIAL Each press of PAUSE/REDIAL will display one PAUSE/REDIAL of the last three numbers dialed. Press TALK/FLASH. The selected number is dialed. Press END to hang up. 2) If the redial memory is empty, you will hear a beep. If you have not pressed any key for 30 seconds, the phone returns to standby mode. If you press END, the operation is canceled and the phone will return to the standby mode. When using the redial feature in talk mode, only the last number dialed will be displayed. 3) RINGER MUTE (TEMPORARILY) 4) You can temporarily mute the ringer tone. When the remote is off the base and the phone is ringing, press END. The ringer tone will return to the previous setting starting with the next incoming call. REDIALING FROM TALK MODE 1) Press TALK/FLASH. 2) Press PAUSE/REDIAL. The last number dialed will be displayed and redialed. 3) Press END to hang up. 8 9 DISTINCTIVE RINGER SETUP TIP See "Storing Phone Numbers, Names, Distinctive Rings, and Speed Dial" on page 17 for storing a Distinctive Ring in the Phonebook. ADJUSTING THE HEADSET VOLUME BASICS TIP When you press v in maximum volume level or w in lowest volume level, an error tone sounds. "Distinctive Ringer" allows you to preset memory locations with a designated ring tone. When an incoming call is received and the Caller ID information matches the information in one of the memory locations, the Distinctive Ring that has been stored for that particular caller will sound. If you have set multiple memory locations with distinctive rings, switching the setting to "Distinctive Off" will result in no distinctive ringing. All incoming calls will have a normal ring tone. Switching to "Distinctive On" will activate all programmed distinctive ring memory locations. 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press v or w to move the pointer to "Distinct. Ring", then press SELECT/CH. 3) Press v or w to choose "Distinctive On" or "Distinctive Off". 4) Press SELECT/CH, and you will hear a confirmation tone. 5) Press END to exit. The remote headset volume settings (Volume Low, Volume Medium, Volume High, and Volume Maximum) can only be adjusted during a call. Press v or w to select the volume setting. When you hang up, the phone keeps the last volume setting selected. MUTE MICROPHONE You can temporarily turn Off the microphone so that the person you are talking with cannot hear you. 1) During a telephone call press and hold MENU/MUTE for a few seconds to turn Off the microphone, and "Mute" appears on the display. 2) Press MENU/MUTE again to cancel muting. TIP Do not press END to cancel muting. END will disconnect the call and the phone will return to standby mode. 10 11 TONE DIALING SWITCH-OVER TIP The tone feature only applies when the dial mode is set to pulse. A tone number can be stored in a memory location. This is referred to as Chain Dialing. (See page 25.) SELECTING A DIFFERENT CHANNEL BASICS Some telephone companies use equipment that require pulse dialing (sometimes referred to as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone dialing during the call. For example, entering your bank account number after you have called your bank. Initially make your call with the pulse dialing mode. Once your call connects, press /TONE. Enter the desired number. These digits will be sent as tone dialing. Once the call ends, the tone mode is canceled and pulse dialing mode resumes. If you encounter interference while using your phone, you can manually change the phone's channel for clear operation. This function works only when the phone is in use. Press SELECT/CH. "Scanning" appears on the display, indicating the phone is changing to another channel. FIND REMOTE To locate the remote, press PAGE on the base. The remote beeps for 60 seconds, and "Paging" appears on the display. Paging is canceled when pressing any key on the remote or PAGE on the base. Additionally, if you receive an incoming call, PAGE is canceled. TIP If the remote battery is completely drained, the remote will not beep when paging. TRAVELING OUT-OF-RANGE During a call, as you begin to move your remote too far from your base unit, static increases. If you pass the range limits of the base unit, your call will terminate within 30 seconds. 12 13 FLASH TIP You must subscribe through your local telephone company to receive Call Waiting Service. AND CALL WAITING USING THE PHONEBOOK If you have Call Waiting service and a call waiting tone sounds while you are on a call, press TALK/FLASH to accept the waiting call. There is a short pause, then you will hear the new caller. To return to the original caller, press TALK/FLASH again. Phonebook allows you to dial a number using just a few key presses. It stores names/numbers in the Phonebook memory location, and you can search names in alphabetical order. You have a total of 100 locations that can be used for the Phonebook (including the Speed dials) and Caller ID messages. If any of the following occurs while using the Phonebook function, operation will be canceled. · Press END. The phone will return to the standby mode (or the call will be disconnected). · Press TALK/FLASH. · Place the remote in the base. · Press DELETE, or receive an incoming call or PAGE (from the standby mode only). · Receive a CIDCW (Caller ID on Call Waiting) (during a call only). PHONEBOOK MESSAGE LED The message waiting LED on the remote is designed to work with your voice mail service provid ...