WELCOME H151 Over-the-Ear (OTE) Configuration H161N Over-the-Head (OTH) Configuration to the DuoPro Family of Headsets MAINTENANCE/TROUBLESHOOTING What does this warranty cover? This warranty covers any defects in workmanship or materials in this product purchased in the U.S. or Canada. For warranty information in other countries, contact your local distributor. How long does the coverage last? This warranty runs for two years from the date of purchase. What will Plantronics do? If the product is found defective, we will exchange it at no charge. H181N Behind-the-Head (BTH) Configuration Maintenance for Optimum Performance Replace voice tube 4 every 6-9 months (voice tube models only). Replace ear cushion 7 every six months. Clean cable 9 with a damp cloth once a month. (Do not use solvents or wet cloth.) Troubleshooting Callers cannot hear me For voice tube models determine if the voice tube is positioned improperly. Try various other positions. Thank you for selecting the DuoPro headset in one or more of its three possible wearing configurations. It is designed to be used with Plantronics amplifiers that have Quick DisconnectTM or compatible headset ready telephones and consoles. Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance. No tools are required to change wearing configurations. Headset Type Voice Tube NoiseCanceling Polaris* Voice Tube Polaris* Noise-Canceling Over-the-Ear (OTE) Headset H151 H151N P151 P151N Over-the-Head (OTH) Headset H161 H161N P161 P161N Convertible Behind-the-Head (BTH) (OTE & OTH) Headset Headset H171 H171N P171 P171N H181 H181N P181 P181N To determine if the voice tube is clogged, remove the voice tube and see if the caller can hear you. If the caller can hear you the voice tube is clogged. For a temporary solution to a clogged voice tube, gently rinse warm water through the voice tube for a minute then manually swing or shake it dry. Make sure the voice tube is completely dry before reattaching. Plantronics recommends replacing the voice tube every 6-9 months. For noise-canceling models make sure the microphone boom 5 is facing your mouth and positioned properly. Verify that the transmit volume control of the amplifier is set properly. I cannot hear callers Verify that the Quick Disconnect is connected. Make sure the headset is positioned properly. Make sure the modular amplifier, if used, is installed correctly. Turn up the volume control on the amplifier, if used. Change the amplifier's configuration switch to a different position. Fit is uncomfortable For over-the-ear configurations, determine if the earloop 2 is properly positioned on your ear. For over-the-head configurations, make sure the headband 11 length is correct so the stabilizer bars 12 rest gently just above the ear. How do you get service? To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in Canada call (800) 540-8363. * Polaris models connect directly to most headset ready telephones. Try all possible adjustments for the headset receiver 1 in all the configurations. See Section 4, Adjust the Headset on the inside of this brochure for more information. How do state laws apply? This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. H151 Final FCC REGISTRATION & INFORMATION What does this warranty NOT cover? Damage caused by, or performance problems resulting from, using this product with a non-Plantronics amplifier and/or connector cable, accident, abuse, misuse, or an act of God (such as a flood) are not covered. Implied warranties, including those of merchantability, fitness for a particular purpose and non-infringement shall (a) have no duration greater than two years from the date of purchase, (b) terminate automatically at the end of that period, and (c) to the extent permitted by law, be excluded. Consequential and incidental damages, including without limitation, loss of property and those arising from breach of any express or implied warranty, are not the responsibility of Plantronics, and to the extent permitted by law, are excluded. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. For accessibility information also call the Technical Assistance Center (TAC). Plantronics Technical Assistance Center The Plantronics Technical Assistance Center (TAC) is ready to assist you! Dial (800) 544-4660 x5538 Sunday 5 p.m. through Friday, 5 p.m. Pacific Standard Time or visit the Support section of our website at www.plantronics.com. If you experience problems with your headset, please refer to the warranty section for information on warranty and replacement service. If the problem is causing harm to the telephone network, the telephone company may request that you remove the equipment until the problem is resolved. In extreme cases, the telephone company may be forced to disconnect your service before notifying you of the problem. This equipment complies with Part 68 of the FCC rules. On the baseline underside is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The telephone company may make changes in its facilities, equipment, operation or procedures that could affect the operation of the equipment. If this happens, the telephone company should provide you advance notice in order for you to make the necessary modifications to maintain uninterrupted services. LIMITED WARRANTY FCC Requirements--Part 68 9/19/02 9:32 AM Page 1 14 Voice Tube P/N 29960-01 P/N 29960-50 The voice tube should be replaced every six to nine months. 4 Attaches to headset and used to keep the headset stabilized and comfortable for over-the-ear use. Attaches to headset and used to keep the headset stabilized and comfortable for over-the-head use. Printed in USA. 60908-01 (08-02) © 2001-2002 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined, DuoPro, Quick Disconnect, the voice tube clear color trade dress and shape trade dress are trademarks or registered trademarks of Plantronics, Inc. Patents: U.S. D455,732 and D457,155; Australia 146644 and146645; UK 2104918 and 2104921 Information on Accessories Call Plantronics or visit our website at www.plantronics.com Plantronics Inc. 345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660 www.plantronics.com Attaches to headset and used to keep the headset stabilized and comfortable for behind-the-head use. 11 2 P/N 62800-01 Neckband Headband P/N 60966-01 P/N 60965-01 Earloop Clear PARTS & ACCESSORIES Peaceful Purple Connects amplifier to headset. Replace when worn (10 ft.). For Polaris models, Cable to QD P/N 26716-01 For extra long reach and mobility­connects in seconds to Quick Disconnect modules (10 ft.). Cable to Quick Disconnect (QD) Attaches to headset cable to keep headset stabilized and comfortably in place. P/N 43220-01 Clothing Clip Connects directly to headset port of compatible headset ready telephones (10 ft.). P/N 27190-01 P/N 40703-01 Extension Cable Covers, protects, and makes the headset comfortable against the ear. Replace every six months. 7 Ear Cushion Foam Pad P/N 60967-01 H181 H181N P181 P181N H171 H171N P171 P171N H161 H161N P161 P161N H151 H151N P151 P151N DUOPRO Quick Start User Guide Family of Headsets ® WELCOME H151 Over-the-Ear (OTE) Configuration H161N Over-the-Head (OTH) Configuration to the DuoPro Family of Headsets MAINTENANCE/TROUBLESHOOTING Maintenance for Optimum Performance Replace voice tube 4 every 6-9 months (voice tube models only). Replace ear cushion 7 every six months. Clean cable 9 with a damp cloth once a month. (Do not use solvents or wet cloth.) Troubleshooting Callers cannot hear me For voice tube models determine if the voice tube is positioned improperly. Try various other positions. To determine if the voice tube is clogged, remove the voice tube and see if the caller can hear you. If the caller can hear you the voice tube is clogged. For a temporary solution to a clogged voice tube, gently rinse warm water through the voice tube for a minute then manually swing or shake it dry. Make sure the voice tube is completely dry before reattaching. Plantronics recommends replacing the voice tube every 6-9 months. For noise-canceling models make sure the microphone boom 5 is facing your mouth and positioned properly. Verify that the transmit volume control of the amplifier is set properly. I cannot hear callers Verify that the Quick Disconnect is connected. Make sure the headset is positioned properly. Make sure the modular amplifier, if used, is installed correctly. Turn up the volume control on the amplifier, if used. Change the amplifier's configuration switch to a different position. Fit is uncomfortable For over-the-ear configurations, determine if the earloop 2 is properly positioned on your ear. For over-the-head configurations, make sure the headband 11 length is correct so the stabilizer bars 12 rest gently just above the ear. Try all possible adjustments for the headset receiver 1 in all the configurations. See Section 4, Adjust the Headset on the inside of this brochure for more information. What does this warranty cover? This warranty covers any defects in workmanship or materials in this product purchased in the U.S. or Canada. For warranty information in other countries, contact your local distributor. How long does the coverage last? This warranty runs for two years from the date of purchase. What will Plantronics do? If the product is found defective, we will exchange it at no charge. What does this warranty NOT cover? Damage caused by, or performance problems resulting from, using this product with a non-Plantronics amplifier and/or connector cable, accident, abuse, misuse, or an act of God (such as a flood) are not covered. Implied warranties, including those of merchantability, fitness for a particular purpose and non-infringement shall (a) have no duration greater than two years from the date of purchase, (b) terminate automatically at the end of that period, and (c) to the extent permitted by law, be excluded. Consequential and incidental damages, including without limitation, loss of property and those arising from breach of any express or implied warranty, are not the responsibility of Plantronics, and to the extent permitted by law, are excluded. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. H181N Behind-the-Head (BTH) Configuration Thank you for selecting the DuoPro headset in one or more of its three possible wearing configurations. It is designed to be used with Plantronics amplifiers that have Quick DisconnectTM or compatible headset ready telephones and consoles. Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance. No tools are required to change wearing configurations. Headset Type Voice Tube NoiseCanceling Polaris* Voice Tube Polaris* Noise-Canceling Over-the-Ear (OTE) Headset H151 H151N P151 P151N Over-the-Head (OTH) Headset H161 H161N P161 P161N Convertible Behind-the-Head (BTH) (OTE & OTH) Headset Headset H171 H171N P171 P171N H181 H181N P181 P181N How do you get service? To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in Canada call (800) 540-8363. How do state laws apply? This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. * Polaris models connect directly to most headset ready telephones. H151 Final FCC REGISTRATION & INFORMATION For accessibility information also call the Technical Assistance Center (TAC). Plantronics Technical Assistance Center The Plantronics Technical Assistance Center (TAC) is ready to assist you! Dial (800) 544-4660 x5538 Sunday 5 p.m. through Friday, 5 p.m. Pacific Standard Time or visit the Support section of our website at www.plantronics.com. If you experience problems with your headset, please refer to the warranty section for information on warranty and replacement service. If the problem is causing harm to the telephone network, the telephone company may request that you remove the equipment until the problem is resolved. In extreme cases, the telephone company may be forced to disconnect your service before notifying you of the problem. This equipment complies with Part 68 of the FCC rules. On the baseline underside is a label that contains, among other information, the FCC registration number and ringer equ ...