Polycom RSS 2000 User's Guide Version 1.0 Polycom RSS 2000 User's Guide Copyright © 2002 Polycom, Inc. All Rights Reserved All text and figures included in this publication are the exclusive property of Polycom, Inc., and may not be copied, reproduced, or used in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice. This document also contains registered trademarks and service marks that are owned by their respective companies or organizations. If you have any comments or suggestions regarding this document, please send them via e-mail to info@polycom.com Catalog No. DOC2154A Version 1.0 Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc. cannot assure the accuracy of such information. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Polycom RSS 2000 User's Guide Table of Contents Preface....................................................................................................................................... 3 Equipment Installation and Preliminary Configuration......................................................... 4 Preparation before Installation...................................................................................................................... 4 Equipment Installation.................................................................................................................................. 4 Equipment Connection ................................................................................................................................. 4 Preliminary Configuration of the Equipment ............................................................................................... 4 Connecting the Cable............................................................................................................................ 4 Initiating the Endpoint Emulation Software ......................................................................................... 5 Configuration Parameters for the Port .................................................................................................. 5 Make Settings by Using Commands..................................................................................................... 5 Conference Recording .............................................................................................................. 9 Using the Endpoint to Perform Single Point Recording............................................................................. 10 Start Recording ................................................................................................................................... 10 Fast Recording.................................................................................................................................... 13 Pause Recording ................................................................................................................................. 13 Continue Recording ............................................................................................................................ 13 Delete Recording ................................................................................................................................ 14 Stop Recording ................................................................................................................................... 15 Name Recorded Files.......................................................................................................................... 15 Use MCU for Single Point Recording ........................................................................................................ 16 Point to Point Recording............................................................................................................................. 17 Start Recording through Menu Interface ............................................................................................ 17 Start Recording by Calling a GK Number.......................................................................................... 18 Pause Recording ................................................................................................................................. 19 Continue Recording ............................................................................................................................ 19 Stop Recording ................................................................................................................................... 20 Delete Recording ................................................................................................................................ 21 Leave the Conference ......................................................................................................................... 21 Name Recorded Files.......................................................................................................................... 22 Play Recording........................................................................................................................ 23 Watch Archives with Viewing Rights ......................................................................................................... 23 Enter PIN Code........................................................................................................................................... 23 Fast Forward/Skip Forward/Skip Backward/Stop of Archives................................................................... 24 Web Management ................................................................................................................... 25 Logging into the RSS 200 via the Web Client ............................................................................................ 25 Query of System Information ..................................................................................................................... 26 System Usage ............................................................................................................................................. 27 System Configuration ................................................................................................................................. 28 IP Address Settings ............................................................................................................................. 28 Gatekeeper Settings ............................................................................................................................ 30 Change IVR Language ....................................................................................................................... 33 Choose Languages for Endpoint Menu .............................................................................................. 35 1 Polycom RSS 2000 User's Guide Backup/Cleanup Settings for Recorded Files ..................................................................................... 35 Device Upgrade .................................................................................................................................. 38 Device Reset ....................................................................................................................................... 40 Account Management................................................................................................................................. 41 Endpoints Management ...................................................................................................................... 41 Users Management ............................................................................................................................. 43 User Groups Management .................................................................................................................. 46 Recording Settings...................................................................................................................................... 50 Single Point Recording Settings ......................................................................................................... 50 Point to Point Recording Settings....................................................................................................... 55 Dial out and Record through Web ...................................................................................................... 66 Management of Recorded Files .................................................................................................................. 70 View Archive Properties ..................................................................................................................... 70 Modify Archive Properties ................................................................................................................. 71 Request an Archive ............................................................................................................................. 73 Download archives to local PC........................................................................................................... 73 Figure 467 Download archives to local PC .................................................................................... 74 E-mail Invitation to View the Archive ................................................................................................ 74 Delete the Recorded Files................................................................................................................... 75 Go to Archive Pages ........................................................................................................................... 75 Display the H.323 Link Status.................................................................................................................... 77 2 Polycom RSS 2000 User's Guide Preface This User's Guide provides information on installation and system operations to users and system administrators of the Polycom RSS 2000 system. RSS 2000 is a network server that enables users to easily record, stream and archive multimedia content on demand. It supports recording, archiving, streaming and H323 playback of high definition video content, and is an integrated part of the end-to-end Polycom video communications product portfolio. The Polycom RSS features integration with Polycom VSX video conferencing systems and Polycom MGC unified conferencing bridges enables users to start, stop pause and many other options recording and H.323 Playback on-demand using familiar DTMF commands while recording over IP. Management, monitoring and customization options are easily accessible using standard Polycom MGC software management tools or a web-based interface. Users can record high-quality multimedia conferences (up to H.264 30 frames per second) with synchronized voice, video and content (point-to-point and multipoint), as well as stream live or archived content to audiences worldwide through the Internet. The server can store up to 600 hours of recorded content, which is then accessible over the Internet using common media players software, including: Microsoft Office Windows Media Player and RealPlayer . The Polycom RSS features extensive security features to protect content. The server features password protected management, the ability to set recording and viewing rights, and the ability to identify terminals or web users. 3 Polycom RSS 2000 User's Guide Equipment Installation and Preliminary Configuration Preparation before Installation For safe installation and operation of the RSS 2000, make sure that your working environment meets the RSS 2000 server requirements: mains voltage, mains power, temperature and humidity, etc. In order to guarantee a normal use of the server, it is recommended to use UPS as the power supply. For more details, refer to the ReadiManager Getting Started Guide. Equipment Installation For a detailed description of the hardware installation procedure, refer to the ReadiManager Getting Started Guide. Equipment Connection The RSS 2000 server uses the 10/100Mbps Network Cable as its communication medium. On the backboard of the server, two self-adaptive 10M/100M Ethernet connectors are provided. LAN1: It is for web connection and used for equipment control and stream reception and transfer. LAN2: Not in use currently. Preliminary Configuration of the Equipment Preliminary configuration can be made on RSS 2000 by using the series port, and its content includes: checking and setting the IP address and resetting the login password. Connecting the Cable Before using the series port to perform the preliminary configuration, the COM p ...