SoundPoint® IP 600/601 SIP User Guide SoundPoint® IP 600/601 SIP 2.0 with SoundPoint® IP Expansion Module for SoundPoint® IP 601 USER GUIDE Forward Conference Transfer Call Lists Speed Dia l Time & D ate Redial Del Sel 1 4 GHI 2 ABC 3 DEF Menu Voice Ma il Do Not Dis turb 5 JKL 6 MNO WXYZ 7 PQRS 8 TUV 9 * 0 OPER # Hold August, 2006 Contents Introduction ...................................................... 1 Parts List .......................................................... 1 Installing SoundPoint® IP 600/601 SIP ................. 2 Powering Options for the SoundPoint® IP 600/601 SIP ................. 2 Connecting Network and Power Source ...................................... 3 Connecting the Handset and Optional Headset............................ 4 Attaching the Base ................................................................... 4 Features ........................................................... 5 Key Descriptions ................................................ 6 Using SoundPoint® IP 600/601 SIP ...................... 7 Placing a Call .......................................................................... 7 Answering a Call ..................................................................... 8 Call Hold and Resume .............................................................. 8 Multiple Calls on Hold .............................................................. 8 Microphone Mute ..................................................................... 8 General Key Use ...................................................................... 9 Local Conferencing ................................................................... 9 Splitting a Conference .............................................................. 9 Transferring a Call .................................................................. 10 Call Timer.............................................................................. 10 Ending a Call ........................................................................ 10 Redial ................................................................................... 10 Call Forwarding ..................................................................... 11 Volume Adjustment ................................................................. 11 Do Not Disturb ....................................................................... 11 Time and Date ....................................................................... 12 Headset Memory Mode .......................................................... 12 Display Contrast ..................................................................... 12 Ring Type .............................................................................. 13 Call Lists ................................................................................ 13 Contact Directory ................................................................... 13 Speed Dial ............................................................................ 14 Multiple Lines ......................................................................... 15 Multiple Keys per Line ............................................................. 16 Multiple Call Appearances ...................................................... 16 Shared Lines .......................................................................... 17 Voice Mail ............................................................................ 17 Distinctive Ringing / Call Treatment .......................................... 18 Multilingual Support (Localization) ............................................ 18 Phone Reboot ........................................................................ 19 Optional Features ............................................ 19 Text Messaging ...................................................................... 19 Presence / Status / Buddy Lists ................................................ 20 SoundPoint® IP Expansion Module ...................... 22 Introduction ........................................................................... 23 Parts List ................................................................................ 23 Installing the SoundPoint® IP Expansion Module ......................... 24 Features ................................................................................ 25 To Place a Call ....................................................................... 26 To Answer a Call .................................................................... 26 Display Contrast ..................................................................... 26 Speed Dial ............................................................................ 26 Troubleshooting ............................................... 27 Safety and Compliance ...................................... 28 Part 15 Rules ......................................................................... 28 Class B Digital Device or Peripheral .......................................... 28 Modifications ......................................................................... 29 Installation Instructions ............................................................ 29 Plug Acts as Disconnect Device ................................................ 29 Industry Canada (IC) .............................................................. 29 CE & VCCI Mark.................................................................... 29 Polycom Limited Warranty and Limitation Liability ..................................... 29 Exclusions ....................................................... 30 Warranty Exclusive ........................................... 30 Service Agreements.......................................... 30 Limitations of Liability ...................................... 31 Disclaimer ....................................................... 31 Governing Law ................................................ 31 Copyright Notice .............................................. 31 Introduction Thank you for choosing SoundPoint® IP 600/601 SIP, a full-duplex, hands-free phone running the industry standard Session Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your SoundPoint® IP 600/601 SIP phone or consult the Administrator Guide SoundPoint® /SoundStation® IP SIP for more information. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up the SoundPoint® IP 600/601 SIP phone. Parts List The following items are included in your SoundPoint® IP 600/601 SIP package. Check this list before installation to ensure Polycom SoundPoint® IP 600/601 SIP that you have received each item. If you are missing any items, please contact your system administrator. Power Adapter (specification varies according to country) Sel Del Directories Services Conference Transfer Menu Messages 1 GHI ABC ABC 2 5 JKL DEF MNO 3 DEF Do Not Disturb 4 GHI JKL TUV MNO WXYZ 6 9 9 # Redial Hold PQRS PQRS 7 7 TUV OPER 8 8 0 Hold WXYZ * OPER Handset & Handset Cord Phone Base Quick Start Guide Network Cable 1 Installing SoundPoint® IP 600/601 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint® IP 600/601 SIP phone. If you require additional information or assistance with your new phone, please contact your system administrator. The SoundPoint® IP 600/601 SIP User Guide includes regulatory compliance information that your system administrator should review and can also be found at www.polycom.com. Powering Options for the SoundPoint® IP 600/601 Both the SoundPoint® IP 600 and SoundPoint® IP 601 can be powered from Power over Ethernet in addition to AC power sources. For Power over Ethernet, both models will accept power over standards-based IEEE802.3af and pre-standard Cisco Power over Ethernet via the used or unused pairs over the Ethernet cables plugged ino the LAN port. For AC power source, both models are shipped with an adapter to convert the AC voltage to the appropriate DC voltage required. There are differences between the DC voltages required by the SoundPoint® IP 600 and IP 601: SoundPoint® IP 600 Requires a 12VDC rated power adapter as supplied in the original packaging. Power over Ethernet under the IEEE802.3af standard also supplies sufficient wattage to power the SoundPoint® IP 600 phone without use of the adapter above. PowerSoundPoint® IP 601 Requires a 24VDC rated power adapter as supplied in the original packaging. The 24VDC adapter supplies sufficient wattage to power the SoundPoint® IP 601 phone and up to three SoundPoint® IP Expansion Modules (optional accessories). Power over Ethernet under the IEEE802.3af When powering from an AC voltage source, it is important to use only that power adapter that shipped with the appropriate phone. Powering a SoundPoint® IP 600 phone from a SoundPoint® IP 601 phone adapter, or ing under the pre-standard Cisco Power over Ethernet will also supply sufficient wattage to power the SoundPoint® IP 600 phone. standard also supplies sufficient wattage to power the SoundPoint® IP 601 phone and up to three SoundPoint® IP Expansion Modules. At time of writing, powering under the pre-standard Cisco Power over Ethernet will supply sufficient wattage to power the SoundPoint® IP 601 phone only. vice-versa, cannot guarantee correct operation over all input conditions. If in doubt about the appropriate power adapter that ships with your unit, contact your system administrator for futher details and/or options. 2 Connecting Network and Power Source AC Power Option Connect the supplied Network cable between the LAN jack on the phone and the LAN port on the wall or hub/ switch device port. Connect the DC plug on the AC wall adapter to the DC jack marked on the phone. (Optional) In-Line Power Option If the phone is connected to a compatible Ethernet switch that can provide in-line power, the phone will use that power option. Simply plug the supplied Network cable between the LAN jack on the phone and an available Power and Data port on the In-Line Power switch. CiscoTM CatalystTM In-Line Power Switch (Optional) IEEE 802.3af compliant In-Line Power switch 3 Connecting the Handset and Optional Headset 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accesory) to the headset jack on the back of the phone. (Optional) For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown. 2. Align the two protrusions on the bracket with their corresponding holes in the phone and snap them together to lock the base to the phone. 4 Features Line Indicators Individual multi-color LEDs display a dynamic call state. Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your phone. Sel Display Control Keys Use the arrow keys to scroll through the displayed information. Del Feature Keys Access important features using these keys. Directories Services Conference Menu Messages Soft Keys The screen will display labels for these keys, to identify their contextsensitive functions. 1 GHI ABC Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. ABC 2 5 JKL DEF MNO 3 DEF Do Not Disturb Transfer Redial 4 GHI JKL TUV MNO WXYZ 6 9 9 # PQRS PQRS Hold 7 7 TUV OPER 8 8 0 Hold WXYZ * OPER Headset Microphone Mute Hold Volume Adjustment Keys Use these to adjust the volume of the handset, headset, speaker, and ringer. Speakerphone Hookswitch Indicator This will alert you to incoming calls, new Sel messages, and other events. Del Speaker For ringer and hands-free audio output. Directories Services Conference Transfer Redial Hold Graphic Display Menu 1 GHI PQRS ABC ABC 2 5 JKL DEF MNO 3 DEF 4 GHI JKL TUV MNO WXYZ 6 9 9 # PQRS 7 7 TUV OPER 8 8 0 Shows information Messages about calls, messages, Do Not Disturb soft keys, time, date, and other relevant data. Hold WXYZ * OPER Hands-free Microphone This works best when the phone is placed on a hard, flat surface. 5 Key Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Directories Sel Sel Sel Sel Sel Sel Directories Directories Services Sel Allows you to pl ...