SoundStation2WTM USER GUIDE / ADMINISTRATOR GUIDE User Guide and Administrator Guide IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. · Read and understand all instructions. · Follow all warnings and instructions marked on the equipment. · Installation must be performed in accordance with all national wiring rules. · The outlet to which this equipment is connected must be installed near the equipment, and must always be readily accessible. · This equipment can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use this equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have first unplugged all cords. Do not reconnect this equipment until it has dried thoroughly. · Avoid using this equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. · If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The SoundStation2WTM's electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas. · Never push objects of any kind into the SoundStation2WTM through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, contact service personnel. · To reduce the risk of electric shock, do not disassemble SoundStation2WTM. Opening or removing covers may expose you to hazardous voltages. Using incorrectly reassembled equipment can cause electric shock. If your telephone equipment does not work properly, refer to the section describing how to connect service. · For technical support contact Polycom Support at http://esupport.polycom.com. · Never install telephone wiring during a lightning storm. · Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. · Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. · Always use caution when installing or modifying telephone lines. SAVE THESE INSTRUCTIONS Table of Contents Thank You ............................................. 5 Overview .............................................. 5 Parts List ............................................... 6 Setting up SoundStation2WTM ................... 7 Features ................................................ 9 LED Indicators ......................................................................................... 9 Buttons .................................................................................................. 9 Understanding the Display ....................................................................... 9 Wireless Technology .............................................................................. 10 Security ................................................................................................ 10 Mobile Phone Mode............................................................................... 11 Using SoundStation2WTM ........................ 12 Placing a Call ........................................................................................ 12 Answering a Call ................................................................................... 12 Answering a Second Call ........................................................................ 12 Ending a Call ......................................................................................... 13 Call Hold............................................................................................... 13 Call Mute .............................................................................................. 13 Call Timer ............................................................................................. 13 Redial................................................................................................... 14 Speed Dial a Number ............................................................................. 14 Dialing Using the Phone Book................................................................. 15 Ringer Volume Adjustment ..................................................................... 15 Dial Tone Adjustment ............................................................................. 15 Speaker Volume Adjustment .................................................................. 15 Display Contrast Adjustment .................................................................. 15 Ring Type Selection ............................................................................... 16 Backlight Adjustment ............................................................................. 16 Language .............................................................................................. 17 Conferencing - using the button ..................................................... 17 Adding a call ......................................................................................... 17 Bridge Soft Key..................................................................................... 18 Phone Book .......................................................................................... 19 View System Information ...................................................................... 21 Standby Mode ...................................................................................... 22 Charging ............................................................................................... 23 Auxiliary Audio Output .......................................................................... 24 Paging the Console ................................................................................ 25 LCD Messages....................................................................................... 25 Table of Contents Troubleshooting ................................... 26 No Signal .............................................................................................. 26 No Dial Tone ......................................................................................... 26 Does Not Ring....................................................................................... 26 Flickering LCD ....................................................................................... 26 Keypad Input Doesn't Register............................................................... 26 Muffled or "in a well" Reception ........................................................... 26 Short Silences, Echoes, or Clipped Speech ................................................ 27 Physical Damage ................................................................................... 27 For Best Performance ............................................................................ 27 Administrative Setup - Overview ............ 29 Passcode .............................................................................................. 30 Location Information.............................................................................. 31 Phone System ....................................................................................... 33 Flash Timing .......................................................................................... 34 Diagnostics .......................................... 35 Mic (Microphone) Test ........................................................................... 35 Console SPKR (Speaker) Test ................................................................. 35 Restore Defaults ................................................................................... 36 Software Upgrade ................................ 36 Specifications and Warranty Information .. 37 Limited Warranty and Limitation of Liability ............................................ 38 FCC Compliance ..................................................................................... 40 Exhibit J - Customer Information ............................................................ 42 CE Mark R and TTE Directive .................................................................. 40 Safety Notices ...................................................................................... 41 Thank You Thank you for choosing the Polycom SoundStation2WTM. In this User Guide, you will find everything you need to quickly set up, use, and manage your new conference telephone. Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2WTM telephone. Lastly, it is important that you read the Parts List, and the Safety Notices section in this guide before you begin using the SoundStation2WTM. Overview SoundStation2WTM is Polycom's nextgeneration, wireless conference phone that gives users the freedom to conference wherever team collaboration is important - even in rooms where there are no phone lines. With better voice quality than the original SoundStation, standard 2.4 GHz (WDCT) or 1.9 GHz (DECT) technology with voice encryption, up to 24 hours of talk time, and the ability to dial through a mobile telephone, the SoundStation2WTM is the new standard for everyday conferencing. The SoundStation2WTM is a circuit switched platform compatible with any analog telephone line or analog terminal adapter. SoundStation2WTM User Guide - 5 Parts List The following items are included in your SoundStation2WTM package. Check this list before installation to ensure that you have reSoundStation2WTM console ceived each item. If you are missing any items, please contact your SoundStation2WTM reseller. -2 Cell Pack for SoundStation2WTM Basic -4 Cell Pack for SoundStation2WTM EX Battery pack Console Charging module SoundStation2WTM base Base power supply Mobile telephone connector Telephone cord Registration card SoundStation2WTM User Guide - 6 Setting up SoundStation2WTM 1 Analog telephone line 2 Connect base station to power and analog phone line. 3 BONG! (312 )5551212 Ready SPDIAL HBOOKREDIAL P Install battery. Wait for phone to register to base station. Ready State SoundStation2WTM will display a Ready message after successfully communicating with the base upon power up. The Ready message is also shown after a call is completed and the phone is available for the next call. For best performance, charge the console for a full charging cycle (4 hours for BASIC, 8 hours for EX) prior to first use. SoundStation2WTM User Guide - 7 Mounting Options Both the base station and the console can be wall mounted if desired. The base station can also be mounted under a table. The appropriate mounting screw holes are provided on the back surfaces. The console can also be locked in place using a standard laptop security cable. This feature is designed for rooms where it is important to ensure that the phone does not get removed from its home location, and where it is desirable to eliminate the analog phone cable to the wall. There is a locking grommet on the side of the console designed to accept the lock end of the cable. Wall Mount Holes Bottom of Console and Base Station SoundStation2WTM User Guide - 8 Features LED Indicators The LEDs located on the top of your SoundStation2WTM indicate the current status of your conference telephone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Menu Displays a menu of settings and options. Scroll Navigate up or down through displayed lists. Exit Exits from current screen to previous menu. Select Choose a menu item. Soft Keys Volume The screen will display labels for these keys, to identify their context-sensitive functions. Phone Mute Conference Use these to adjust the volume of the handset, headset, speaker, and ringer, as well as the display contrast. Answers incoming calls, dials a call, ends a call, and provides dial tone. Toggle microphone on or off during a conversation. Dial Pad Call, join, or delete additional call participants during a confer- These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters ence call. available in context sensitive applications. Understanding the Display Signal Strength Information Area Battery Life This Phone's Number Soft Key Functions The screen will display labels for these keys, to identify their context-sensitive functions. SoundStation2WTM User Guide - 9 Wireless Technology SoundStation2WTM comes in two different formats. The product uses either 2.4 GHz WDCT (Worldwide Digital Cordless Telecommunications) or 1.9 GHz DECT (Digital Enhanced Cordless Telecommunications) standard technology. WDCT is widely used in North America, South America, and China, while DECT is used in Europe, parts of Asia, and Australia. WDCT and DECT are Digital Spread Spectrum protocols which are reliable, secure, and support excellent voice quality and a wide range of dialing features. Digital Spread Spectrum has been used by the military for many years because there is a low probability of signal interception and interference. Digital Spread Spectrum technology breaks the voice stream into small fragments and spreads them over a wide range of frequencies for transmission to a receiver. Only the receiver that is uniquely registered to the transmitter will be able to reassemble the signal to deliver the voice stream. The SoundStation2WTM console and base station act as both transmitters and receivers. The console will only reassemble the signal sent from its matching base station and vice versa. Accordingly, the console will operate within 150 feet of the paired base station. The one-to-one pairing of console and base station ensures secure voice signal transmission. The SoundStation2WTM implements Digital Spread Spectrum using frequency hopping encoding. Frequency hopping transmits the audio signal fragments over rapidly switching frequencies in the 2.4 GHz and 1.9 GHz bands. Frequency hopping enables the SoundStation2WTM to automatically detect and avoid sources of potential interference such as other SoundStation2WTM phones or 802.11x WLAN clients. Security The SoundStation2WTM is a highly secure voice communications solution. There are five factors that contribute to the robust security: 1. Unique pairing between console and base station. 2. WDCT and DECT digital spread spectrum technology provides secure transmission. 3. The frequency hopping WDCT and DECT implementation makes it even more difficult for voice signal to be intercepted. 4. 64 bit voice encryption between the base station and console. This adds yet another layer of security in order to provide utmost confidence in the SoundStation2WTM solution. 5. Aux Out recording is controlled from the console user interface. SoundStation2WTM User Guide - 10 Mobile Phone Mode Mobile Phone Mode is an additional new mode of operation offered by the SoundStation 2WTM. This feature enables you to combine the convenience of a mobile phone with the acoustics of a conference phone. For example, if you were in a call on your mobile telephone, you could connect your mobile telephone to the SoundStation2WTM and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation. In this mode the call is travelling over the mobile phone network. The 2.4 GHz (WDCT) or 1.9 GHz (DECT) wireless link to the the basestation is not required. Mobile Phone Mode provides unlimited flexibility to conference anywhere, even in environments where there are no analog lines or telephony infrastructure. Use the provided mobile phone connector cable to connect your mobile phone to the SoundStation2WTM's mobile phone input/output jack. The connector and the mobile phone cable will plug into a standard 2.5mm headset jack. A headset adaptor may be necessary to adapt your mobile phone to this connector. Adaptors are widely available at electronics stores and mobile phone outlets for universal hands-free kits. The LCD on the console will display "Mobile Phone In' when it detects a connected mobile phone. The mobile phone interface is used for all dialing and call management functions during Mobile Phone Mode. Do not press the on the console when using Mobile Phone Mode. No calls can be made via SoundStation2WTM while a mobile phone is connected to the SoundStation2WTM. The Phone Book can be viewed during a call with a mobile phone. Calls may not be placed via the Phone Book while a mobile phone is connected. A mobile phone cannot join a call in progress on SoundStation2WTM. Aux Out will be inactive during a call with a mobile phone. The base does not have to be powered up to use the SoundStation2WTM in this mode. The console may be used as an additional speaker and microphones. Some mobile phones will not be detected until a call is initiated by the mobile phone after it is connected to the SoundStation2WTM. Voice quality may vary depending on the mobile phone connection and model. Be certain to drop the call at the mobile phone before disconnecting the cable from the SoundStation2WTM. Using your mobile phone, you can place calls and take advantage of the SoundStation2WTM's high quality speakers and microphones. SoundStation2WTM User Guide - 11 Using SoundStation2WTM For best performance, charge the console for a full charging cycle (4 hours for BASIC, 8 hours for EX) prior to first use. Placing a Call SoundStation2WTM allows you to place a call over an analog line or through an analog terminal adapter (ATA). Several methods are available to initiate a call. Direct Dial Indirect Dial 1. To obtain dial tone, press the key. 2. Dial the desired number. To cancel the call, press the key. SEND OR 1. From the Ready screen, dial the desired number. 2. Press the key or the SEND soft key to make the call. If you make a mistake entering the telephone number, press the soft keys. 4. Press the SAVE soft key or Select button to apply the selected ringer setting. Press the Exit button to cancel this change. Backlight Adjustment The SoundStation2WTM's display lights up when any button on the keypad is pressed, or on an incoming call. To turn the back light on or off: 1. Press the Menu button and choose Settings and press the Select button. 2. Cycle through the options using the Scrolling buttons and choose Back Light, and then press the Select button. The current status of the back light will be displayed. 3. Press the ON or OFF soft key or cycle through OFF and ON by pressing the Scrolling buttons. 4. Press the SAVE soft key or Select button to apply the selected backlight setting or the Exit button to cancel this change. SoundStation2WTM User Guide - 16 Language SoundStation2WTM allows you to select your preferred language for the phone to use when displaying information. To change the language setting: 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Language, and then press the Select button. 3. Cycle through the available languages by pressing the Scrolling buttons or the <-- and --> soft keys. 4. Press the SAVE soft key or Select button to apply the selected language setting or the Exit button to cancel this change. SETTINGS PHONE BOOK THIS PHONE BRIDGE SETUP SETTINGS BACKLIGHT LANGUAGE RINGER TYPE Conferencing - using the button If your telephone system supports multi-party call conferencing, then you can establish multi-party calls with your SoundStation2WTM. Check with your System Administrator to determine the number of parties that can be conferenced together. Your System Administrator may need to activate multiparty conferencing features or provide you with instructions specific to your telephone system. OR 1. Press the HOLD soft key to place the first call on hold. 2. Press the Conference button and enter the number you wish to call. You may use the Redial or Direct Dial method. Adding a call 1. While on an active call, press the Conference button . The first call is automatically placed on hold. 2. Dial the number you wish to call. You may use the Redial or Direct Dial method. 3. Press the Conference button or JOIN soft key to join the second call. To drop the second call, press the Conference button again. SoundStation2WTM User Guide - 17 Bridge Soft Key You may program the telephone number of your preferred conferencing bridge vendor into the SoundStation2WTM so that it is immediately available. Programming the Bridge number The SPEED DIAL soft key will not display when the bridge number is configured. 1. Press the Menu button, choose Bridge Setup using the Scrolling buttons, and press the Select button. 2. Choose Enter Phone Number and press the Select button and then enter the bridge number using the dial pad. Enter any necessary prefix such as 9 and/or 1. If you make a mistake entering the number, use the soft keys to step through the available Flash Timing options. 4. Press the SAVE soft key to save changes. You may press the Exit button to cancel your selection. 5. After about 15 seconds you should hear the tone, and you should see READY appear on the console's LCD screen. This indicates that the console and base station have reconnected. The new settings will now be active. ADMIN SETUP LOCATION PHONE SYSTEM PASSCODE FLASH TIMING 500 mS SAVE If you change the Flash Timing setting while you are on a call, the new setting will become stored as soon as the user goes back onhook after the call. SoundStation2WTM Administrator Guide - 34 Diagnostics Mic (Microphone) Test You may test the SoundStation2WTM's microphones to ensure that they are working optimally. If testing microphone's meter indicates that it is receiving an atypically low or high sample, despite appropriately controlled input, contact Polycom Technical Support. 1. Press the Menu button, choose 3. Choose any microphone using Admin Setup and press the the Scrolling buttons, and press Select button, enter passcode (if the Select button. required) and press the ENTER soft The testing microphone's LED key. Choose Diagnostics using will glow red. the Scrolling buttons, and press The testing microphone will the Select button. begin sampling at a 1 Hertz rate, 2. Choose Mic Test using the 50% duty cycle. Scrolling buttons, and press the The display will show a meter Select button. The microphones that modulates according to the are numbered according to the relative sample received by the diagram. testing microphone. MIC 1 MIC 4 MIC 5 MIC 2 MIC 3 Console SPKR (Speaker) Test You can select an acoustic test signal to drive through the SoundStation2WTM's speaker for speaker testing and to sample the room acoustics. 1. Press the Menu button, choose Sine Sweep is a test signal Admin Setup and press the consisting of a 100 Hertz to Select button, enter passcode (if 3,500 Hertz sine wave whose required) and press the ENTER soft frequency is swept according to key. Choose Diagnostics using a linear progression of frethe Scrolling buttons, and press quency as a function of time, or the Select button. (t)=A*sin(kt). 2. Choose Console Speaker Test One kilohertz Tone is a conusing the Scrolling buttons, and stant tone generated at exactly press the Select button. Choose 1,000 Hertz. the desired signal using the Scrolling buttons SoundStation2WTM Administrator Guide - 35 White Noise is a signal whose energy is distributed uniformly among all frequencies within a band of interest, which for the SoundStation2WTM 3. Press the Select button to activate the signal. Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2WTM was first installed. 1. Press the Menu button, choose Admin Setup and press the Select button, enter passcode (if required) and press the ENTER soft key. Choose Diagnostics using the Scrolling buttons, and press the Select button. 2. Choose Restore Defaults using the Scrolling buttons, and press the Select button. Press the OK soft key if you wish to restore defaults or the CANCEL soft key or the Exit button to return to the Diagnostics submenu. Phone Book entries and Speed Dial numbers are not lost when restoring all defaults. Software Upgrade Please refer to the SoundStation2WTM section of the Polycom website at www.polycom.com for information on software upgrades. SoundStation2WTM Administrator Guide - 36 Specifications and Warranty Information Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user ("Customer") that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller. Polycom's sole obligation under this express warranty shall be, at Polycom's option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or Exclusions replaced item will be shipped to Customer, at Polycom's expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer. LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: Failure to follow Polycom's installation, operation, or maintenance instructions; Unauthorized product modification or alteration; Unauthorized use of common carrier communication services accessed through the product; Abuse, misuse, negligent acts or omissions of Customer and persons under Customer's control; or Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other hazards. SoundStation2WTM Administrator Guide - 38 WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT POLYCOM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF Service Agreements LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. support contact Polycom Support at http://esupport.polycom.com. If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about service agreements applicable to your product. For technical Disclaimer Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, USA, and by the laws of the United States, excluding their conflicts of laws principles. The United Nations ConvenGoverning Laws in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may very depending on local law. tion on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability. SoundStation2WTM Administrator Guide - 39 FCC Rules This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving Increase the separation between the on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user's authority to operate the equipment. antenna. equipment and receiver. Connect the equipment into an outlet Canadian Department of Communications Notice This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme N M B-003 du Canada. US Telephone Company Requirements This equipment complies with part 68 of the FCC Rules. Please refer to the labeling on equipment for the following information: Registration Number Ringer Equivalence Grantee's Name Notes: This registered equipment may not be used with party lines or coin lines. If trouble is experienced, the customer shall disconnect the registered equipment from the telephone line to determine if the registered equip- Model Number Serial Number and/or Date of ManuIf requested, this information must be provided to the telephone company. Country of Origin facture ment is malfunctioning and that if the registered equipment is malfunctioning, the use of such equipment shall be discontinued until the problem has been corrected. If, in the unlikely event that this SoundStation2WTM Administrator Guide - 40 equipment causes harm to the network, the telephone company will notify you in advance that temporary discontinuance of service may be required. However if advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service. Ring Equivalency Number (REN) The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company. Automatic Dialing WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the offpeak hours, such as early morning or late evening. Telephone Company Connector A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. See the rest of these installation instructions for details. Canadian Telephone Company Requirements "NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, SoundStation2WTM Administrator Guide - 41 may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.'' "NOTICE: The Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.'' The term "IC:" before the certification/ registration number signifies only that the Industry Canada technical specifications were met. Exhibit J - Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format US: 2HWW402B-SS2W. If requested, this number must be provided to the telephone company. · FCC Registration Number: US: 2HWW402B-SS2W · Ringer Equivalence Number (REN):0.25 · Facility Interface Code (FIC):02LS2 · Service Order Code (SOC): 9.0Y · USOC Jack Type: RJ11W A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. See Installation Instructions for details. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company. If this equipment SoundStation2WTM causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service. For technical support, contact Polycom Support at http://esupport.polycom.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. SoundStation2WTM Administrator Guide - 42 Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporate commission for information.) IMPORTANT: The antenna used for this transmitter must be installed to provide a separation distance of at least 20 centimeters from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. SoundStation2WTM Administrator Guide - 43 CE Mark R and TTE Directive This SoundStation2W has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/ EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Declaration of Conformity: Hereby, Polycom Ltd. declares that this SoundStation2W is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Konformitetserklæring: Hermed erklærer Polycom Ltd., at indestående SoundStation2W er i overensstemmelse med de grundlæggende krav og de relevante punkter i direktiv 1999/5/EF. Konformitätserklärung: Hiermit erklärt Polycom Ltd., dass der SoundStation2W die grundlegenden Anforderungen und sonstige maßgebliche Bestimmungen der Richtlinie 1999/5/EG erfüllt. µµ: , Polycom Ltd. () SoundStation2W 1999/5/K. Vaatimustenmukaisuusvakuutus: Polycom Ltd. vakuuttaa täten, että SoundStation2W on direktiivin 1999/5/EC keskeisten vaatimusten ja sen muiden tätä koskevien säännösten mukainen. Déclaration de conformité : Par la présente, Polycom Ltd. déclare que ce SoundStation2W est conforme aux conditions essentielles et à toute autre modalité pertinente de la Directive 1999/5/CE. Dichiarazione di conformità: Con la presente Polycom Ltd. dichiara che il SoundStation2W soddisfa i requisiti essenziali e le altre disposizioni pertinenti della direttiva 1999/5/CE. Verklaring van overeenstemming: Hierbij verklaart Polycom Ltd. dat diens SoundStation2W voldoet aan de basisvereisten en andere relevante voorwaarden van EG-richtlijn 1999/5/EG. Declaração de Conformidade: Através da presente, a Polycom Ltd. declara que este SoundStation2W se encontra em conformidade com os requisitos essenciais e outras disposições relevantes da Directiva 1999/5/CE. Declaración de conformidad: Por la presente declaración, Polycom Ltd. declara que este SoundStation2W cumple los requisitos esenciales y otras cláusulas importantes de la directiva 1999/5/CE. Överensstämmelseförklaring: Polycom Ltd. förklarar härmed att denna SoundStation2W överensstämmer med de väsentliga kraven och övriga relevanta stadganden i direktiv 1999/5/EG. SoundStation2WTM Administrator Guide - 44 Safety Notices Installation Instructions Installation must be performed in accordance with all relevant national wiring rules. Plug Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always b readily accessible. Compliance New Zealand Only: 1. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service. 2. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. 3. IMPORTANT NOTICE: ment of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. 4. This product conforms to the DECT standard and uses a 128 bit User Authentication Key (UAK) for unique user security which provides greater than 3.4x1038 discrete codes. 5. GENERAL WARNING: The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorse- SoundStation2WTM Administrator Guide - 45 For information, contact your reseller or go to: www.polycom.com Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 4750 Willow Road Pleasanton, CA 94588 Polycom®, SoundStation®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. SoundStation2WTM is a registered trademark of Polycom, Inc. ©2005 Polycom, Inc. All Rights Reserved. 3810-07875-001 Rev. B Reorder PN 2151-07890-001