SoundStation2WTM USER GUIDE / ADMINISTRATOR GUIDE User Guide and Administrator Guide IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. · Read and understand all instructions. · Follow all warnings and instructions marked on the equipment. · Installation must be performed in accordance with all national wiring rules. · The outlet to which this equipment is connected must be installed near the equipment, and must always be readily accessible. · This equipment can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use this equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have first unplugged all cords. Do not reconnect this equipment until it has dried thoroughly. · Avoid using this equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. · If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The SoundStation2WTM's electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas. · Never push objects of any kind into the SoundStation2WTM through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, contact service personnel. · To reduce the risk of electric shock, do not disassemble SoundStation2WTM. Opening or removing covers may expose you to hazardous voltages. Using incorrectly reassembled equipment can cause electric shock. If your telephone equipment does not work properly, refer to the section describing how to connect service. · For technical support contact Polycom Support at http://esupport.polycom.com. · Never install telephone wiring during a lightning storm. · Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. · Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. · Always use caution when installing or modifying telephone lines. SAVE THESE INSTRUCTIONS Table of Contents Thank You ............................................. 5 Overview .............................................. 5 Parts List ............................................... 6 Setting up SoundStation2WTM ................... 7 Features ................................................ 9 LED Indicators ......................................................................................... 9 Buttons .................................................................................................. 9 Understanding the Display ....................................................................... 9 Wireless Technology .............................................................................. 10 Security ................................................................................................ 10 Mobile Phone Mode............................................................................... 11 Using SoundStation2WTM ........................ 12 Placing a Call ........................................................................................ 12 Answering a Call ................................................................................... 12 Answering a Second Call ........................................................................ 12 Ending a Call ......................................................................................... 13 Call Hold............................................................................................... 13 Call Mute .............................................................................................. 13 Call Timer ............................................................................................. 13 Redial................................................................................................... 14 Speed Dial a Number ............................................................................. 14 Dialing Using the Phone Book................................................................. 15 Ringer Volume Adjustment ..................................................................... 15 Dial Tone Adjustment ............................................................................. 15 Speaker Volume Adjustment .................................................................. 15 Display Contrast Adjustment .................................................................. 15 Ring Type Selection ............................................................................... 16 Backlight Adjustment ............................................................................. 16 Language .............................................................................................. 17 Conferencing - using the button ..................................................... 17 Adding a call ......................................................................................... 17 Bridge Soft Key..................................................................................... 18 Phone Book .......................................................................................... 19 View System Information ...................................................................... 21 Standby Mode ...................................................................................... 22 Charging ............................................................................................... 23 Auxiliary Audio Output .......................................................................... 24 Paging the Console ................................................................................ 25 LCD Messages....................................................................................... 25 Table of Contents Troubleshooting ................................... 26 No Signal .............................................................................................. 26 No Dial Tone ......................................................................................... 26 Does Not Ring....................................................................................... 26 Flickering LCD ....................................................................................... 26 Keypad Input Doesn't Register............................................................... 26 Muffled or "in a well" Reception ........................................................... 26 Short Silences, Echoes, or Clipped Speech ................................................ 27 Physical Damage ................................................................................... 27 For Best Performance ............................................................................ 27 Administrative Setup - Overview ............ 29 Passcode .............................................................................................. 30 Location Information.............................................................................. 31 Phone System ....................................................................................... 33 Flash Timing .......................................................................................... 34 Diagnostics .......................................... 35 Mic (Microphone) Test ........................................................................... 35 Console SPKR (Speaker) Test ................................................................. 35 Restore Defaults ................................................................................... 36 Software Upgrade ................................ 36 Specifications and Warranty Information .. 37 Limited Warranty and Limitation of Liability ............................................ 38 FCC Compliance ..................................................................................... 40 Exhibit J - Customer Information ............................................................ 42 CE Mark R and TTE Directive .................................................................. 40 Safety Notices ...................................................................................... 41 Thank You Thank you for choosing the Polycom SoundStation2WTM. In this User Guide, you will find everything you need to quickly set up, use, and manage your new conference telephone. Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2WTM telephone. Lastly, it is important that you read the Parts List, and the Safety Notices section in this guide before you begin using the SoundStation2WTM. Overview SoundStation2WTM is Polycom's nextgeneration, wireless conference phone that gives users the freedom to conference wherever team collaboration is important - even in rooms where there are no phone lines. With better voice quality than the original SoundStation, standard 2.4 GHz (WDCT) or 1.9 GHz (DECT) technology with voice encryption, up to 24 hours of talk time, and the ability to dial through a mobile telephone, the SoundStation2WTM is the new standard for everyday conferencing. The SoundStation2WTM is a circuit switched platform compatible with any analog telephone line or analog terminal adapter. SoundStation2WTM User Guide - 5 Parts List The following items are included in your SoundStation2WTM package. Check this list before installation to ensure that you have reSoundStation2WTM console ceived each item. If you are missing any items, please contact your SoundStation2WTM reseller. -2 Cell Pack for SoundStation2WTM Basic -4 Cell Pack for SoundStation2WTM EX Battery pack Console Charging module SoundStation2WTM base Base power supply Mobile telephone connector Telephone cord Registration card SoundStation2WTM User Guide - 6 Setting up SoundStation2WTM 1 Analog telephone line 2 Connect base station to power and analog phone line. 3 BONG! (312 )5551212 Ready SPDIAL HBOOKREDIAL P Install battery. Wait for phone to register to base station. Ready State SoundStation2WTM will display a Ready message after successfully communicating with the base upon power up. The Ready message is also shown after a call is completed and the phone is available for the next call. For best performance, charge the console for a full charging cycle (4 hours for BASIC, 8 hours for EX) prior to first use. SoundStation2WTM User Guide - 7 Mounting Options Both the base station and the console can be wall mounted if desired. The base station can also be mounted under a table. The appropriate mounting screw holes are provided on the back surfaces. The console can also be locked in place using a standard laptop security cable. This feature is designed for rooms where it is important to ensure that the phone does not get removed from its home location, and where it is desirable to eliminate the analog phone cable to the wall. There is a locking grommet on the side of the console designed to accept the lock end of the cable. Wall Mount Holes Bottom of Console and Base Station SoundStation2WTM User Guide - 8 Features LED Indicators The LEDs located on the top of your SoundStation2WTM indicate the current status of your conference telephone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Menu Displays a menu of settings and options. Scroll Navigate up or down through displayed lists. Exit Exits from current screen to previous menu. Select Choose a menu item. Soft Keys Volume The screen will display labels for these keys, to identify their context-sensitive functions. Phone Mute Conference Use these to adjust the volume of the handset, headset, speaker, and ringer, as well as the display contrast. Answers incoming calls, dials a call, ends a call, and provides dial tone. Toggle microphone on or off during a conversation. Dial Pad Call, join, or delete additional call participants during a confer- These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters ence call. available in context sensitive applications. Understanding the Display Signal Strength Information Area Battery Life This Phone's Number Soft Key Functions The screen will display labels for these keys, to identify their context-sensitive ...