SoundStation Premier® 500D/550D INSTALLATION INSTRUCTIONS AND USER'S GUIDE SoundStation Premier®500D SoundStation Premier®550D Installation Instructions and User's Guide NOTICE REGARDING THE USE OF THIS PRODUCT AND THE NORTEL NETWORKS TCM INTERFACE USE OF THIS PRODUCT IS LIMITED TO INTERNAL PRIVATE TELECOM NETWORKS AND WITH PRIVATE EXCHANGE SWITCHES AND THE TCM INTERFACE USE IS LIMITED TO SOLELY ENABLE THIS PRODUCT TO INTERFACE AND INTEROPERATE WITH THE NORTEL NETWORKS MERIDIAN 1 AND SL-100 PRIVATE BRANCH EXCHANGE SWITCHES (THE "SYSTEM") BY CONNECTING THIS PRODUCT WITH A SYSTEM IN A MANNER ENABLING THE PRODUCT TO INTERFACE WITH AND/OR INTEROPERATE WITH SUCH SYSTEM SOLELY BY MEANS OF THE TCM INTERFACE INCLUDED IN THE PRODUCT. ONLY ENTITIES HAVING, USING OR SELLING INTERNAL PRIVATE BRANCH EXCHANGE SWITCHES IN OR FOR INTERNAL PRIVATE TELECOM NETWORKS AND/OR ENTITIES SELLING TELEPHONY DEVICES FOR SUCH PRIVATE BRANCH EXCHANGE SWITCHES. REVERSE ENGINEERING OF THE PRODUCT IS PROHIBITED. FAILURE TO COMPLY WITH THE LIMITATIONS ON USE SPECIFIED COULD RESULT IN LEGAL PROCEEDINGS BEING BROUGHT BY EITHER POLYCOM OR NORTEL NETWORKS OR BOTH FOR INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. THE LIMITATIONS ON USE SET FORTH HEREIN SHALL APPLY TO ALL SUBSEQUENT PURCHASERS (INCLUDING RESLLER DEALERS) AND USERS. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. M M Read and understand all instructions. Follow all warnings and instructions marked on the instrument. Installation must be performed in accordance with all national wiring rules. The outlet to which this apparatus is connected must be installed near the equipment, and must always be readily accessible. This instrument can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use the telephone equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have first unplugged all cords. Do not reconnect the telephone equipment until it has dried thoroughly. Avoid using the telephone equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The telephone equipment's electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas. M M M Never push objects of any kind into the telephone equipment through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, however, refer servicing to proper service personnel. To reduce the risk of electric shock, do not disassemble this telephone equipment. Opening or removing covers may expose you to hazardous voltages. Incorrect reassembly can cause electric shock when the equipment is subsequently used. If your telephone equipment does not work properly, refer to the section describing how to get service. The support telephone number can be found on the outside back cover of this book. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. Always use caution when installing or modifying telephone lines. M M M M M M M M SAVE THESE INSTRUCTIONS Table of Contents Chapter 1 SoundStation Premier® 500D SoundStation Premier® 550D ......................................1 Introduction .......................................................................................2 Checklist of Parts ..............................................................................2 System Compatibility ........................................................................3 To Ensure Better Performance ..........................................................3 Installing SoundStation Premier 500D/550D ....................................3 Using SoundStation Premier 500D/550D .........................................6 In Case of Difficulty ........................................................................10 Maintenance ....................................................................................11 Service .............................................................................................11 Chapter 2 Specifications and Warranty Information ...........13 SoundStation Premier 500/550D ....................................................14 Limited Warranty and Limitation of Liability ................................15 FCC Rules .......................................................................................17 Canadian Department of Communications Notice .........................17 EMC Class A ITE ...........................................................................17 CE Mark LVD and EMC Directive .................................................17 Chapter 1 SoundStation Premier® 500D SoundStation Premier® 550D with Extended Mic Option SoundStation Premier Installation Instructions and User's Guide 1 Introduction Thank you for purchasing SoundStation Premier® 500D/550D. SoundStation Premier® 500D/550D delivers the award-winning full-duplex audioconferencing technology from Polycom in a "plug-n-play" design for direct connection to most NORTEL® Meridian® digital PBX telephone systems. With SoundStation Premier® 500D/550D, you can now connect directly to your Meridian PBX wall jack with no need for analog terminal adapters, analog lines, or analog line cards to support your conferencing system. Simply plug SoundStation Premier 500D/550D into your PBX at the wall, and you are up and running in seconds. SoundStation Premier 500D/550D is designed for you by Polycom--the World's number one provider of audioconferencing products. From small companies to the Fortune 500, from the smallest conference rooms to the largest boardrooms, you will find more Polycom conferencing products in more places than all of our competitors combined. And now we've designed SoundStation Premier® 500D/550D for you, the Meridian customer, with the same proven technology and unparalleled audio quality that has made SoundStation Premier the most widely used conferencing product line in the World. Checklist of Parts Your SoundStation Premier 500D/550D audioconferencing system includes the following items: Console to Interface Module Cable SoundStation Premier Installation Instructions and User's Guide SoundStation Premier® 500D/550D RJ11 to RJ45 Network/Phone Cables (Additional Adapters Supplied In Some Countries) User's Documents Power Adapter (Varies By Country) 500D/550D Interface Module Optional Extended Microphones (For 550D) If any of the above parts is missing, please contact your Polycom representative or authorized dealer. Optional Extended Microphones Cables (For 550D) 2 System Compatability SoundStation Premier 500D/550D is compatible with any digital voice port on NORTEL® Meridian®, Meridian 1 (option 11 to 81), SL-1, or SL-100 PBX with the exception of those supporting MBS (CENTREX®) phone sets. In addition to the basic product functions, it supports two special functions - Conference and Transfer - in the same manner as the default M2616 Model 20, using key number position 3 for Conference and key number position 6 for Transfer. Contact your PBX Administrator to confirm that the Conference and Transfer functions at the port are assigned to these key number positions. To Ensure Better Performance M Locate the SoundStation Premier 500D/550D console in a quiet environment, with soft furnishings-- such as carpets, curtains, and soundabsorbing walls and ceilings. Place the console at the center of a table or desk. Keep papers and other objects away from the console. Seat all participants the same distance from the SoundStation Premier 500D/550D console. M M Speak at normal conversation levels. Direct your voice toward the SoundStation Premier 500D/ 550D console. Do not move the SoundStation Premier 500D/550D console during a call. Position extended microphones (option) 6 to 8 feet from the SoundStation Premier 550D console. Participants should sit 3 to 6 feet from a microphone. M M M M M M Installing SoundStation Premier 500D/550D 1. Insert the large end of one of the network/phone cables into the 500D/550D Interface Module jack marked with the Network icon ( ). Plug the other end into the digital voice jack, as shown below. 500D/550D Interface Module Modular Wall Jack SoundStation Premier Installation Instructions and User's Guide 2. You have the option to install a Meridian series telephone along with your SoundStation Premier 500D/550D. Replace the telephone cable with the other network/phone cable. Plug in the large end to the jack on the 500D/550D Interface Module indicated by the telephone icon ( ), and the other into the telephone. Meridian Telephone 500D/550D Interface Module 3 Any digital phone supported by your telephone network can be connected to the phone jack on the 500D/550D Interface Module. 3. Plug the long SoundStation Premier cable into the jack on the 500D/550D Interface Module labeled with the SoundStation Premier ( )icon as shown. SoundStation Premier 500D/550D Console 500D/550D Interface Module 4. Plug the other end into the slot under the SoundStation Premier 500D/550D Console as illustrated. Then thread the cable through the channels on the underside of the console as shown at right. SoundStation Premier Installation Instructions and User's Guide 5. The SoundStation Premier 550D is designed for greater room coverage with extended microphones. If using the optional extended microphones, connect to SoundStation Premier 550D as shown at right. Extended Microphone SoundStation Premier 550D Console 6. Plug the Power Adapter Cable into the 500D/550D Interface Module jack marked then plug the Power Adapter into the electrical outlet. The first time the SoundStation Premier 500D/550D is powered up and connected to the network through the 500D/550D Interface Module, it will run a brief self-test and synchronize itself with your telephone network. During this time the LEDs will blink. When the process is complete you will hear a "bong" tone and the LEDs will switch off. (This process can take 20 seconds.) Electrical Outlet Power Adapter 500D/550D Interface Module 4 7. Place the SoundStation Premier 500D/550D on a flat, stable surface in the center of the room. If using the extended hypercardiod microphones with the 550D, for the best coverage, position as shown in the examples to the right. 8. Press ON/OFF to hear a dial tone. The microphone status LEDs on the top of the console will show a steady green when the system is on. Press ON/OFF to terminate any conference call. ON/OFF 9. Press ON/OFF again and while the phone is off adjust the ringer volume on the SoundStation Premier 500D/550D by pressing SHIFT then VOL or VOL . There are four settings: OFF, LOW, MID, and HIGH. The levels will be heard after each key press and shown on the display. After 5 seconds the display will return to its previous mode. RINGER VOL VOL Enter the phone number with area code, using the * key to enter a space. When finished, press CONF again. To retrieve the phone number at any time during a phone call, press SHIFT then press the CONF key. The phone number will be displayed for 10 seconds, after which the display will return to its previous mode. This display will default to this number while the conference phone is inactive. You are now ready to use your SoundStation Premier 500D/550D. CONF SoundStation Premier Installation Instructions and User's Guide 10.To program your phone number, press SHIFT then press the CONF key. THIS PHONE # 5 Using the SoundStation Premier 500D/550D System To Place a Phone Call If the system is not already on, press ON/OFF and dial the number. The console display will go blank, then show each number as it is being dialed. (Remember, depending on your PBX, you may need a special dialing prefix to access outside lines.) Once the call is connected, a timer will appear on the display showing how long the call has been in process. When you are ready to end a call, press ON/OFF again. RINGER VOL ON/OFF THIS PHONE # D A BC EF VOL HOLD G CONF TRANSFER M HI KL REDIAL RS PQ J NO MUTE To Answer a Call Press ON/OF ...