Full Duplex Conference Phone and Wireless Microphone System Installation Instructions and User's Guide TABLE OF CONTENTS SoundStation Premier Chapter 1 SoundStation Premier ......................................................1 ­ 1 Introduction ...................................................................................1 ­ 2 Checklist of Parts............................................................................1 ­ 2 To Ensure Better Performance........................................................1 ­ 2 Installing the conference phone ......................................................1 ­ 3 Using the conference phone............................................................1 ­ 4 In Case of Difficulty .......................................................................1 ­ 7 SoundStation Premier with Extended Hypercardioid Microphones .........................................2 ­ 1 Introduction.....................................................................................2 ­ 2 Checklist of Parts............................................................................2 ­ 2 To Ensure Better Performance........................................................2 ­ 2 Installing the conference phone ......................................................2 ­ 3 Using the conference phone............................................................2 ­ 6 Permanent Installation ..................................................................2 ­ 1 0 The Wireless Microphone System ...........................3 ­ 1 Introduction.....................................................................................3 ­ 2 Checklist of Parts............................................................................3 ­ 2 To Ensure Better Performance........................................................3 ­ 2 The Wireless Receiver ....................................................................3 ­ 2 Powering the Receiver................................................................3 ­ 3 Antenna.......................................................................................3 ­ 3 Connecting Audio Output ...........................................................3 ­ 3 The Wireless Transmitter............................................................... 3 ­ 4 Transmitter Operation.................................................................3 ­ 4 Specifications and Warranty ........................................4 ­ 1 The SoundStation Premier Specifications ......................................4 ­ 2 Limited Warranty and Limitation of Liability ................................4 ­ 4 Chapter 2 Chapter 1 Chapter 3 Chapter 4 SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide INTRODUCTION Thank you for selecting the SoundStation Premier, the next generation of full duplex conference phones. It will forever change your expectations regarding voice quality. Its super sensitive hypercardioid microphones allow you to zero in on meeting participants, while its high fidelity neodymium speaker provides both clarity and volume for even the largest conference rooms. But what puts the SoundStation Premier in a class all by itself is its virtually echo-free simultaneous two-way communications. Together with automatic gain control and noise reduction, meeting participants will have a difficult time realizing that they are not on a telephone handset. Furthermore, this product is simple and straightforward to use. The next several pages will explain the product in its entirety. Should you have any questions or comments, please call our technical support line at 1-800-451-0995 or fill out our customer registration card. INSTALLING THE CONFERENCE PHONE 1. Plug the long SoundStation cable from the Wall Module into the slot under the SoundStation Premier console as illustrated below. CHECKLIST OF PARTS Your SoundStation audio conferencing system includes the following items: 2. Thread the cable through the channels on the underside of the SoundStation Premier console, as shown below. 3. Insert the Wall Module plug into a nearby electrical outlet. The SoundStation Premier console will run a brief self-test, and then you'll hear a tone. If you don't hear the tone, make sure the outlet is working and the power is switched on. If any of the above parts is missing, please contact your Polycom representative or your Polycom authorized dealer. TO ENSURE BETTER PERFORMANCE w Locate the SoundStation Premier in a quiet environment, with soft furnishings -- such as carpets, curtains, and sound-absorbing walls and ceilings. w Place the unit at the center of a table or desk. w Keep papers and other objects away from the unit. w Seat all participants the same distance from the SoundStation Premier console. w Speak at normal conversation levels. w Direct your voice toward the SoundStation Premier console. w Do not move the SoundStation Premier console during a call. 4. Plug the short cable from the Wall Module into a modular wall jack for a standard analog phone line. Your telephone system administrator or service technician can help you identify a standard analog phone line. A standard analog line supports fax machines, answering machines, modems, and most single-line telephones. SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide 5. Place the SoundStation Premier console on a flat, stable surface in the center of the room, then press the "On/Off" button to hear a dial tone. If you don't hear a dial tone, you may not be connected to an analog telephone line. To access digital services, such as voice mail, where only pulse dialing is available, SoundStation Premier can provide temporary tone dialing. When the phone is ON, press SHIFT, then press REDIAL. The display must read TONE DIALING for this feature to be activated. Once the phone is hung up, dialing will revert to its previous mode. NOTE: Changing the type of dialing used when a call is in progress in only temporary. USING THE SOUNDSTATION PREMIER To program and retrieve the conference phone's phone number When power is first applied to the phone, the display will read ENTER PHONE #. Type in the phone number with area code use the * key to enter a space. When finished, press the FLASH key. To retrieve the phone number at any time during a phone call, press SHIFT, then press the FLASH key. The phone number will be displayed for 10 seconds, then return to its previous mode. To place or answer a phone call Press ON/OFF to turn the unit on and dial the number. The display will go blank, then show each number as it is being dialed. NOTE: If caller ID is not available, there will be no time of day clock. To adjust the phone's ringer volume When the phone is off, press SHIFT, then press VOL or VOL . There are four options: OFF, LOW, MID, HIGH, and the levels will be heard after each key press. After 5 seconds, the phone will return to its previous mode. For incoming calls and when caller identification is activated, the display will show the caller's phone number. The time of day clock will be initiated once a call is made to the phone. Once the call is connected, a clock will appear on the display showing how long the call has been in progress. To adjust tone volume and speaker volume When the phone is on and dial tone is heard, adjustment of the dial tone volume can be made by pressing VOL or VOL . NOTE: There are 32 volume levels for both dial tone and speaker volume. NOTE: The volume levels for dial tone and speaker are stored independently in the phone's memory. To use tone dialing or pulse dialing When the phone is off, press SHIFT, then press REDIAL. The display will read either TONE DIALING, or if REDIAL is depressed again, PULSE DIALING. The display will return to your phone number after 5 seconds. NOTE: Toggle between TONE or PULSE by depressing the REDIAL key only. The display will show: TONE VOL IIIII II. After 5 seconds, the display will revert to its previous mode. Once a call is connected, the speaker volume can be made louder by pressing VOL or softer by pressing VOL. The display will show SPKR VOL IIIII II. After 5 seconds, the display will revert to its previous mode. SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide To place the call on hold or mute At any time during a phone call, press SHIFT, then press MUTE on the main keypad to place a call on HOLD, or simply press HOLD on the remote keypad. This shuts off the speaker and all microphones. The display will show HOLD and all LEDs begin blinking red. To program and use One-Touch dialing NOTE: The main keypad does not enable One-Touch dialing. When the phone is off, up to six phone numbers can be stored from the remote keypad. To program One-Touch dialing phone numbers, press PROG. If the SoundStation Premier is connected to a PBX, press either 8 or 9, then press PAUSE (this inserts a two second delay so the PBX can access an outside line). Next, type in the desired phone number, then press STORE, and finally press the desired location to store this phone number, 1-6. On the reverse side of the remote keypad, there is a place to record these phone numbers. To use 1-Touch dialing, simply press any of the six stored phone number locations. There is no need to press ON/OFF. NOTE: If no PBX exists, PAUSE is not required. To take the phone off HOLD press only the MUTE key on the main keypad or HOLD on the remote keypad. To shut off the microphones while keeping the speaker on, simply press MUTE. Your Wall Module is equipped with an RCA jack to record a conversation. Plug one end of an RCA-type connector into the jack on a tape recorder unit labeled AUX IN and the other end into the Wall Module jack labeled AUX OUT. The display will show MUTE and the LED's will turn from green to red. To take the phone off MUTE , press MUTE on either keypad. To redial the last phone number called Press the redial key. The display on the main keypad shows the last phone number which you have called or attempted to call. NOTE: The ON/OFF key does not have to be pressed for REDIAL to operate. Aux Out IN CASE OF DIFFICULTY No dial tone w Check that all connections are correct and tight. w Make sure the short cable is connected to a standard analog telephone line. w Try a different telephone line. To make a 3-way conference call or to transfer a call to another extension (if enabled on your telephone system) Once a call is in progress, press the FLASH key. A second dial tone will be heard and the display will read FLASH. To transfer the call, dial the extension and hang up the phone by pressing ON/OFF. To make a 3-way conference call, dial the second phone number. Once connected, press FLASH again, the two other parties will now be connected. NOTE: To hold a conference call with more than three parties, a conference call service provider (such as Confertech, AT&T, MCI and Sprint) is required, or contact your telecom manager. SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide Short silences, echoes, or clipped speech w Don't move the SoundStation Premier console while it's in use. w Keep your hands away from the unit during calls. w Keep papers, cups, coffee pots, etc., away from the unit. w At the beginning of a call, let someone at each location speak in turn for a few moments, to enable SoundStation Premier to adapt to its environment. w The other party may be using lower-quality equipment or a half-duplex conference bridge, in which case there may be little you can do. w Try calling again to see if another line provides a better connection. SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide Muffled or "in a well" reception w Speak closer to the unit so the microphones can pick up your speech. w Add more sound absorbency to the room. Excessive noise w Noisy equipment, such as a computer or fan, may make it difficult for you to hear the other party. Both parties should turn off any noisy equipment. w Try calling again to see if another line provides a better connection. Physical damage w If physical damage is severe enough that the internal parts become visible, disconnect the SoundStation Premier immediately. Do not reconnect it to the network until the SoundStation Premier has been repaired. SoundStation Premier with Extended Hypercardioid Microphones If you need more help, please call Polycom technical support at 1-800-451-0995, or your Polycom authorized dealer. Chapter 2 SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User's Guide Sou ...