ViewStation User Guide ViewStation User Guide November 2001 Edition 3725-10755-001 Important Information © 2001 Polycom, Inc. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g, a book or sound recording). Warning This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Other Restrictions You shall not allow any third party to 1) decompile, disassemble, or otherwise reverse- engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever or 2) remove any product. Trademark Information Polycom®, ShowStation®, and the Polycom logo design are registered trademarks, and ViewStationTM is a trademark of Polycom, Inc. in the United States and various other countries. ADTRAN® is a registered trademark and Expert ISDNTM is a trademark of ADTRAN, Inc. All other trademarks are the property of their respective owners. Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and patents pending held by Polycom, Inc. Warranty Polycom, Inc. warrants its products to be free of defects in materials and factory workmanship for a period of thirty-six (36) months from date of purchase. This warranty does not apply to damage to products resulting from accident, misuse, service, or modification by anyone other than a Polycom, Inc. authorized service facility/dealer. The warranty is limited to the original purchaser and is not transferable. Any liability of Polycom, Inc. or its suppliers with respect to the product or the performance thereof under any warranty, negligence, strict liability, or other theory will be limited exclusively to product repair or replacement as provided above. Except for the foregoing, the product is provided "as is" without warranty of any kind including, without limitation, any warranty of merchantability or fitness for a particular purpose. The entire risk of the quality and performance of the software programs contained in the system is with you. Limitation of Remedies and Damages Polycom, Inc., its agents, employees, suppliers, dealers, and other authorized representatives shall not be responsible or liable with respect to the product or any other subject matter related thereto under any contract, negligence, strict liability, or other theory for any indirect, incidental, or consequential damages, including, but not limited to, loss of information, business, or profits. The law of certain states or nations does not permit limitation or exclusion of implied warranties and consequential damages, so the above limitations, disclaimers, or exclusion may not apply to you. This warranty gives you special legal rights. You may also have other rights that vary by state and nation. Important Safeguards Read and understand the following instructions before using the system: · Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use. · Only use electrical extension cords with a current rating at least equal to that of the system. · Always disconnect the system from power before cleaning and servicing and when not in use. · Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static-free cloth. · Do not immerse the system in any liquid or place any liquids on it. · Do not disassemble this system (except as instructed in the manufacturer's instructions). To reduce the risk of shock and to maintain the warranty on the system, a qualified technician must perform service or repair work. · Connect this appliance to a grounded outlet. · In case of lightning storms, disconnect the telephone line cord from the system, and only connect the system to surge-protected power outlets. · Keep ventilation openings free of any obstructions. · SAVE THESE INSTRUCTIONS. Plug Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible. Regulatory Notices FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by Polycom could void the user's authority to operate this equipment. · This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company. · Before connecting your unit, you must inform your telephone company of the following information: Port ID Loop Start ("POTS" Port) · REN/SOC 0.5 USOC RJ11C · · FCC compliant telephone cords and modular plugs are provided with this equipment. This equipment is designed to be connected to the telephone network or premises' wiring using a compatible modular jack, which is Part 68 compliant. See installation instructions for details. The REN is useful to determine the quantity of devices that may be connected to the telephone line. Excessive REs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of REs of all devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. If your ViewStation causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. However, if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe it is necessary. · · · · Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service. If you experience trouble with this equipment, ViewStation, please contact your equipment provider for repair/warranty information. If your equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. There are no user-serviceable parts inside the videoconferencing unit, remote control, microphone pod, or power supply. This equipment may not be used on a public coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state public utility commission or corporation commission for information. Underwriters Laboratories Statement The system is intended to be powered only by the accompanying power supply unit. CE Mark R&TEE Directive: This ViewStation and ViewStation product line has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd. 270 Bath Road, Slough UK, SL1 4DX. Declaration of Conformity: Hereby, Polycom, Ltd. declares that this ViewStation and ViewStation product line is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Konformitetserklæring: Hermed erklærer Polycom, Ltd., at indestående ViewStation and ViewStation product line er i overensstemmelse med de grundlæggende krav og de relevante punkter i direktiv 1999/5/EF. Konformitätserklärung: Hiermit erklärt Polycom. Ltd., dass der ViewStation and ViewStation product line die grundlegenden Anforderungen und sonstige maßgebliche Bestimmungen der Richtlinie 1999/5/EG erfüllt. Vaatimustenmukaisuusvakuutus: Polycom, Ltd. vakuuttaa täten, että ViewStation and ViewStation product line on direktiivin 1999/5/EC keskeisten vaatimusten ja sen muiden tätä koskevien säännösten mukainen. Déclaration de conformité : Par la présente, Polycom, Ltd. déclare que ce ViewStation and ViewStation product line est conforme aux conditions essentielles et à toute autre modalité pertinente de la Directive 1999/5/CE. Dichiarazione di conformità: Con la presente Polycom, Ltd. dichiara che il ViewStation and ViewStation product line soddisfa i requisiti essenziali e le altre disposizioni pertinenti della direttiva 1999/5/CE. Verklaring van overeenstemming: Hierbij verklaart Polycom, Ltd. dat diens ViewStation and ViewStation product line voldoet aan de basisvereisten en andere relevante voorwaarden van EG-richtlijn 1999/5/EG. Declaração de Conformidade: Através da presente, a Polycom, Ltd. declara que este ViewStation and ViewStation product line se encontra em conformidade com os requisitos essenciais e outras disposições relevantes da Directiva 1999/5/CE. Declaración de conformidad: Por la presente declaración, Polycom, Ltd. declara que este ViewStation and ViewStation product line cumple los requisitos esenciales y otras cláusulas importantes de la directiva 1999/5/CE. Överensstämmelseförklaring: Polycom, Ltd. förklarar härmed att denna ViewStation and ViewStation product line överensstämmer med de väsentliga kraven och övriga relevanta stadganden i direktiv 1999/5/EG. Omnitel Statement THE SOFTWARE PROGRAMS CONTAINED OR DESCRIBED HEREIN ARE CONFIDENTIAL INFORMATION AND PROPRIETARY PRODUCTS OF POLYCOM OR ITS LICENSORS. Contents Preface -- How To Use This Guide ViewStation Basics........................................................................................... xiv Usability Conventions.......................................................................... xv Getting Started What You Need to Get Started ........................................................................ 1 Power Source...................................................................................... 2 NT-1 Device ........................................................................................ 2 What's in the Box ............................................................................................. 2 Using the Remote Control................................................................................ 3 Setting Up the ViewStation .............................................................................. 3 Connecting the ViewStation to the ISDN or DCP Network ................. 4 ViewStation H.323 with Quad BRI ......................................... 5 ViewStation H.323 with Avaya DCP....................................... 5 ViewStation 128 ..................................................................... 6 Connecting the ViewStation H.323 with V.35 to a Network ................ 7 Connecting the V.35 Network Interface Module to the ViewStation ...................................................................... 7 Connecting the V.35 Network Interface Module to the V.35 DCE ......................................................................... 7 Connecting the ViewStation to an Ethernet LAN ................................ 8 Initial System Configuration ............................................................................. 9 Setup Common to all ViewStations..................................................... 9 Network Status Indicators ................................................................................ 26 Using the ViewStation Help.............................................................................. 28 Using ViewStation Help....................................................................... 28 ...