VoiceStationTM 300 USER GUIDE User Guide Contents Introduction ................................................... 3 Parts List ....................................................... 3 For Best Performance....................................... 3 Installing VoiceStationTM 300 ............................ 4 Using VoiceStationTM 300 ................................. 5 Maintenance .................................................. 8 Troubleshooting .............................................. 8 Polycom Limited Warranty ................................ 9 Limitation of Liability ...................................... 9 Copyright ...................................................... 10 US and Canada Regulatory and Compliance Information ......................... 10 Exhibit J - Customer Information ...................... 12 VoiceStationTM 300 - Contents Introduction Thank you for choosing Polycom's VoiceStationTM 300. VoiceStationTM 300 uses Polycom's unique Acoustic Clarity Technology to provide clear, full-duplex, two-way voice communication for your meetings. In addition, VoiceStationTM 300 adapts dynamically to the room environment to eliminate echoes and clipping. Three built-in microphones pick up sound all around the room so you can speak naturally and be easily understood. Please review this User Guide before using the phone. Save this User Guide for future reference. Please take a moment now to complete and mail your VoiceStationTM 300 registration card, or register online at www. polycom.com. Parts List Note: Refer to Quick Start Guide for additional information. For Best Performance Place VoiceStationTM 300 in the center of a table or desk. Locate VoiceStationTM 300 in a room with soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings. Keep papers and other objects away from your SoundStationTM 300. Speak at normal volume. Speak toward your VoiceStationTM 300. VoiceStationTM 300 - 3 Installing VoiceStationTM 300 1. Connect one end of the long console cable to the bottom of the phone. 2. Insert the Power Supply plug into a nearby electrical outlet. 3. Connect the other end of the long console cable to the bottom of the Power Supply. VoiceStationTM 300 will run a brief selftest, and then you will hear a tone. If you don't hear the tone, verify that the outlet is working and the power is switched on. 4. Connect the short telephone cable to the Power Supply. Your System Administrator can help you to identify a standard analog phone line. 5. Connect the other end of the short telephone cable to a jack wired for a standard analog phone line. Do not plug the VoiceStationTM 300 into a digital telephone network. Doing so may damage the phone. VoiceStationTM 300 - 4 6. Place VoiceStationTM 300 in the center of the room on a flat, stable surface and press the Volume Up and Volume Down buttons to adjust the Ringer. The Ringer has three modes: High, Low, and Off. The Ringer sounds when you press the Volume buttons to indicate current status. When the On/Off indicator light is on, the Volume buttons control the sound level of the speaker. When the On/Off indicator light is off, the Volume buttons control the ringer volume. 7. Press the On/Off button to obtain a dial tone. If you do not hear a dial tone, you may not be connected to an analog telephone line. For assistance, contact your System Administrator. Using VoiceStationTM 300 Keypad Dialing a Number Example: VoiceStationTM 300 - 5 Answer a Call Press the button when VoiceStationTM 300 rings. Adjust Speaker Volume When a call is in progress, press the Volume Up or Volume Down button to adjust the sound level. Microphone Mute Press the Mute button to turn off the microphones and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active and you can hear the other party. Press the Mute button again to resume two-way communication. The red indicator lights will go out. Place a call on Hold Press the Hold button to place a call on hold. The red indicator lights near the microphones will blink. Press the Hold button again to resume two-way communication. The red indicator lights will go out. Special Features Your telephone system may provide special features such as Call Waiting, Conference, or Transfer which can be accessed by pressing the Special Features key. Ask your System Administrator for more information on special features available with your phone system. End a Call Press the On/Off button to end the call. VoiceStationTM 300 - 6 Redial Press the Redial button. Record a Conversation Plug the end of a cable with RCA-type connectors into the Aux Out jack on the Power Supply. Plug the other end of the cable into the Aux In jack of your tape recorder. Audio cable (RCA cable) Private Conversations Plug a telephone into the data port on the SoundStation 300 wall module. Press the Hold button to place the call on hold, then pick up the receiver of the telephone connected to the data port. You may also connect a fax machine or computer modem to the data port. Wall Module Wall Module Data por t options Data por t options Telephone Telephone Fax Machine Fax Machine Computer VoiceStationTM 300 - 7 Maintenance Clean the VoiceStationTM 300 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners. Troubleshooting No Dial Tone Check that all connections are correct and tight. Make sure the short cable is connected to a standard analog phone line. Try a different telephone line. Phone Does Not Ring Adjust the Ringer with the Volume up button. Short Silences, Echoes, or Clipped Speech Do not move VoiceStationTM 300 while it is in use. Keep your hands away from the phone during calls. Keep papers, cups, coffee pots, and other objects away from the phone. At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable the phone's electronics to adjust to the acoustic environment. The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is no solution. Muffled or "In a Well" Reception Speak closer to the phone so that the microphones pick up your speech more accurately. Add more sound absorbency to the room. Excessive Noise Noisy equipment such as a computer or fan may make it difficult to hear the other party. Both parties should turn off noisy equipment. Try calling again to see if a different line provides a better connection. Physical Damage If physical damage is severe enough that the internal parts become visible, disconnect the VoiceStationTM 300 immediately. Do not reconnect to the network until the VoiceStationTM 300 has been repaired. VoiceStationTM 300 - 8 Polycom Limited Warranty Polycom warrants to the end user that the system will be in good working order on the date Polycom or its authorized reseller delivers or installs the system, whichever is later (Warranty Date). If you notify Polycom or its Authorized Dealer within one year of the Warranty Date that the system is not in good working order, Polycom will, without charge , repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If Polycom determines that your system cannot be repaired or replaced, Polycom will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another Polycom system. A summary of Polycom maintenance coverage may be obtained from Polycom by calling 1.800.451.0995 (in the continental U.S. only). If you purchased your system from a Polycom Authorized Dealer, contact your reseller for the details of the maintenance plan applicable to your system. This Polycom limited warranty covers damage to the system caused by power surges. Polycom will not be responsible under this limited warranty for damages resulting from: Failure to follow Polycom's installation, operation, or maintenance instructions. Unauthorized system modification, movement, or alteration.. Unauthorized use of common carrier communication services accessed through the system. Abuse, misuse, negligent acts or omissions of the customer and persons under the customer's control; or Acts of third parties and acts of God. Polycom's obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Limitations of Liability The liability of Polycom and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to the claim. In no event shall Polycom and its affiliates and suppliers be liable for any incidental, special, reliance, consequential, or indirect loss or damage arising out of or in anyway in connection with the use of the equipment. As used in this paragraph, consequential damages include, but are not limited to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by Polycom's negligence, Polycom's liability shall be limited to proven damages. No action or proceeding against Polycom or its affiliates or VoiceStationTM 300 - 9 suppliers may be commenced more than twenty-four (24) months after the cause of action accrues. THIS PARAGRAPH SETS FORTH THE EXCLUSIVE REMEDY FOR ANY CLAIMS, LOSSES, DAMAGES OR EXPENSES ASSOCIATED WITH THE EQUIPMENT AND REGARDLESS OF A FAILURE OF ESSENTIAL PURPOSE. Copyright All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent of Polycom, Inc. The software contained within this product is protected by United States copyright laws and international treaty provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this product. You shall not (and shall not allow any third party to) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever. Do not remove (or allow any third party to remove) any product identification, copyright or other notices. Polycom® and the logo design are registered trademarks and VoiceStationTM 300 and Acoustic Clarity TechnologyTM are trademark of Polycom, Inc. in the United States, and various countries. FCC Rules This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user's authority to operate the equipment. VoiceStationTM 300 - 10 Canadian Department of Communications Notice This Class [B] digital apparatus complies ...