VoiceStationTM 500 USER GUIDE User Guide Contents Introduction ................................................... 3 Parts List ....................................................... 3 For Best Performance....................................... 3 Installing VoiceStationTM 500 ............................ 4 Using VoiceStationTM 500 ................................. 5 Using Bluetooth Audio ..................................... 8 Bluetooth Dialing Sequences ............................ 13 Wired Audio Mode via 2.5mm Jack .................. 14 Maintenance ................................................. 17 Troubleshooting ............................................. 17 Polycom Limited Warranty ............................... 18 Limitation of Liability ..................................... 18 Copyright ...................................................... 19 US and Canada Regulatory and Compliance Information ......................... 19 Exhibit J - Customer Information ...................... 21 VoiceStationTM 500 Specifications ..................... 23 VoiceStationTM 500 - Contents Introduction Thank you for choosing Polycom's VoiceStationTM 500. VoiceStationTM 500 uses Polycom's unique Acoustic Clarity Technology to provide clear, full-duplex, two-way voice communication for your meetings. In addition, VoiceStationTM 500 adapts dynamically to the room environment to eliminate echoes and clipping. Three built-in microphones pick up sound all around the room so you can speak naturally and be easily understood. Please review this User Guide before using the phone. Save this User Guide for future reference. Please take a moment now to complete and mail your VoiceStationTM 500 registration card, or register online at www.polycom.com. Parts List Note: Refer to Quick Start Guide for additional information. VoiceStationTM 500 - 3 For Best Performance Place VoiceStationTM 500 in the center of a table or desk. Locate VoiceStationTM 500 in a room with soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings. Keep papers and other objects away from your VoiceStationTM 500. Speak at normal volume. Speak toward your VoiceStationTM 500. Installing VoiceStationTM 500 1. Connect one end of the long console cable to the bottom of the phone. 2. Insert the Power Supply plug into a nearby electrical outlet. 3. Connect the other end of the long console cable to the bottom of the Power Supply. VoiceStationTM 500 will run a brief selftest, and then you will hear a tone. If you don't hear the tone, verify that the outlet is working and the power is switched on. 4. Connect the short telephone cable to the Power Supply. Your System Administrator can help you to identify a standard analog phone line. VoiceStationTM 500 - 4 5. Connect the other end of the short telephone cable to a jack wired for a standard analog phone line. Do not plug the VoiceStationTM 500 into a digital telephone network. Doing so may damage the phone. 6. Place VoiceStationTM 500 in the center of the room on a flat, stable surface and press the Volume Up and Volume Down buttons to adjust the Ringer. The Ringer has three modes: High, Low, and Off. The Ringer sounds when you press the Volume buttons to indicate current status. When the On/Off indicator light is on, the Volume buttons control the sound level of the speaker. When the On/Off indicator light is off, the Volume buttons control the ringer volume. 7. Press the On/Off button to obtain a dial tone. If you do not hear a dial tone, you may not be connected to an analog telephone line. For assistance, contact your System Administrator. Using VoiceStationTM 500 The Polycom® VoiceStationTM 500 supports three modes of operation: · POTS Audio · Bluetooth Audio (headset and handsfree profile) · Wired Audio Mode (2.5mm) The Link Indicator is off when the phone is in normal POTS mode. The Link Indicator will be slowly flashing blue when the VoiceStationTM 500 is in Bluetooth mode, and it will be solid amber when the phone is in Wired Audio mode (with a cable connected). When in POTS mode, inserting a 2.5mm cable enables Wired Audio Mode. To enter Wired Audio Mode, press the Mode button. The amber link indicator will come on. It is possible to make/answer Bluetooth and POTS calls when in Wired Audio Mode. For more information, refer to `Changing between calls in Wired Audio Mode' on Page 15. VoiceStationTM 500 - 5 POTS Mode Keypad Dialing a Number Example: Answer a Call Press the button when VoiceStationTM 500 rings. Adjust Speaker Volume When a call is in progress, press the Volume Up or Volume Down button to adjust the sound level. Microphone Mute Press the Mute button to turn off the microphones and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active and you can hear the other party. Press the Mute button again to resume two-way communication. The red indicator lights will go out. VoiceStationTM 500 - 6 Pair with Bluetooth Device Press the Mode button for 3 seconds to initiate pairing mode. For more information, refer to Using Bluetooth Audio. Special Features Your telephone system may provide special features such as Call Waiting, Conference, or Transfer which can be accessed by pressing this key. Ask your System Administrator for more information on special features available with your phone system. End a Call Press the On/Off button to end the call. Redial Press the Redial button. Record a Conversation Plug the end of a cable with RCA-type connectors into the Aux Out jack on the Power Supply. Plug the other end of the cable into the Aux In jack of your tape recorder. Audio cable (RCA cable) VoiceStationTM 500 - 7 Private Conversations Plug a telephone into the data port on the VoiceStationTM 500 wall module. Press the Hold button to place the call on hold, then pick up the receiver of the telephone connected to the data port. You may also connect a fax machine or computer modem to the data port. Wal Module WalllModule Daa po t opiion Dattaporr topttonss Telephone Telephone Fax Machine Fax Machine Computer Using Bluetooth Audio Bluetooth Mode is an additional new mode of operation offered by the VoiceStationTM 500. This feature enables you to combine the convenience of a mobile phone or computer calling application with the acoustics of a conference phone. For example, if you were in a call on your mobile telephone, you could connect your mobile phone via Bluetooth to the VoiceStationTM 500 and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation. Bluetooth Mode on the VoiceStationTM 500 provides increased flexibility to conference anywhere, even in environments where there are no analog lines or telephony infrastructure. Bluetooth mode can be established in one of three ways: · Manually establish a Bluetooth connection with VoiceStationTM 500 from a previously unpaired mobile phone (see instructions below), or; · Manually establish a Bluetooth connection with VoiceStationTM 500 from a previously paired mobile phone (select "PLCM VS500" from a list of paired devices on your mobile phone), or; · Press the Mode button to go to Bluetooth Mode. At this point, pressing the On/Off button on VoiceStationTM 500 will initiate a Bluetooth link to the last paired mobile phone that it was connected to. Once connected it will establish the Bluetooth mode without further user action. During this time, the Link Indicator will be solid blue. If a Bluetooth link cannot VoiceStationTM 500 - 8 be established within 60 seconds, VoiceStationTM 500 will revert to POTS mode. Initiating Bluetooth Mode: Configuring the VoiceStationTM 500 for Bluetooth Mode 1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (either slow blinking or steady). 2. Press the Mode button again. Hold for at least 3 seconds and ensure the blue LED is fast blinking (discovering). You will hear a series of tones on VoiceStationTM 500 indicating that your Bluetooth device has discovered and paired with the VoiceStationTM 500. On your Bluetooth device, select VS500 as the discovered device and when prompted for the Password, enter `0000'. Once the Bluetoothenabled device is paired and linked with VoiceStationTM 500, the blue LED should be steady (On). A confirmation tone will also be heard on the VoiceStationTM 500. 3. Refer to the following sections for use with either a mobile phone or computer. Using VoiceStationTM 500 with Bluetooth-Enabled Mobile Phone: Making and ending a Bluetooth mobile phone call 1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (steady). 2. Dial the phone number on the Bluetooth-enabled mobile phone or press the On/Off button on VoiceStationTM 500 to dial the last dialed number on the mobile phone. 3. When finished, terminate the call as you normally would with your mobile phone, computer or press the On/Off button on VoiceStationTM 500. Answering a mobile phone call on VoiceStationTM 500 1. Ensure the mobile phone is paired and linked with the VoiceStationTM 500. See "Initiating Bluetooth Mode" for more information. 2. When the mobile phone rings, answer the call on your mobile phone as you normally would or 3. Press the On/Off button on the VoiceStationTM 500. Ending the mobile phone call using VoiceStationTM 500 1. Disconnect the call on your mobile phone as you normally would, or ; 2. Press the On/Off button on the VoiceStationTM 500. Redialing the last dialed number using VoiceStationTM 500 · Press the On/Off button on VoiceStationTM 500 to dial the last dialed number on the mobile phone. NOTE: If you are in Bluetooth mode and want to make a POTS call, you must first push the Mode button to exit Bluetooth mode, then press the On/Off button to initiate the POTS call. VoiceStationTM 500 - 9 Transferring audio between VoiceStationTM 500 and mobile phone (for privacy) 1. Dial a telephone call according to the directions in "Making and ending a Bluetooth mobile phone call". 2. To transfer the audio from the VoiceStationTM 500 to the mobile phone, press the * button. 3. To transfer the audio from the mobile phone back to the VoiceStationTM 500, press the * button again. Changing between mobile phone calls using VoiceStationTM 500 · Use the Flash function on your mobile phone to change between the two phone calls. Muting a call on VoiceStationTM 500 · Press the Mute button on the VoiceStationTM 500 to mute/unmute a call as described in the "POTS Mode" section of this User Guide. Changing Volume · Press the Volume Up/Down buttons on the VoiceStationTM 500 to adjust the volume to the desired level as described in the "POTS Mode" section of this User Guide. Recording a Bluetooth audio call · Please refer to the `Record a Conversation' as described in the "POTS Mode" section of this User Guide. Making a POTS call while in Bluetooth mode 1. If you are in a call using your Bluetooth device, place the call on hold by pressing the Mode button on the VoiceStationTM 500 and ensure that no LED is lit. If you do not press the Mode button to exit Bluetooth mode, the last number dialed will automatically be dialed again when you press the On/Off button. 2. Press the On/Off button on the VoiceStationTM 500 to get the POTS dial tone. 3. Dial the call using the keypad of the VoiceStationTM 500. 4. To end the call, press the On/Off button on the VoiceStationTM 500. 5. To resume the Bluetooth call, press the Mode button on the VoiceStationTM 500. Changing between calls in different modes (POTS to/from Bluetooth) 1. To make a POTS call while in Bluetooth mode, press the Mode button, press the On/Off button, then dial the phone number. When complete, press the On/Off button. Press the Mode button to return to the call in Bluetooth mode. 2. To answer a POTS call while in Bluetooth mode, press the On/Off button. Disconnecting Bluetooth link using VoiceStationTM 500 · Press and hold the Mode button for 3 seconds while in Bluetooth mode. You should see the steady blue LED turns to slow blinking with an audible beep. Using VoiceStationTM 500 with Bluetooth-Enabled Computer(s): Configuring the VoiceStationTM 500 for Bluetooth Mode 1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (either slow blinking or steady). VoiceStationTM 500 - 10 2. Ensure you have turned on the Bluetooth mode. Press and hold the Mode button for at least 3 seconds and ensure the blue LED is fast blinking (discovering). You will hear a series of tones on VoiceStationTM 500 indicating that your Bluetooth device has discovered the VoiceStationTM 500. On your Bluetooth device, select PLCM VS500 as the discovered device and when prompted for the Password, enter `0000'. (Follow the prompts on your computer) Once the Bluetooth-enabled device is paired with VoiceStationTM 500, the blue LED should be steady (On). A conf ...