User manual QUANTUM CDL432XX

CERTANCE Online User's Guide DAT 7 2 / D D S - 4 6 - S l o t Au t o l o a d e r i Copyright and Trademarks Copyright © 2003 by Certance LLC. All Rights Reserved. Part Number 50000999 August, 2003 Certance and the Certance logo are trademarks of Certance LLC. Seagate is a trademark of Seagate Technology LLC. Other product names are trademarks or registered trademarks of their respective owners. Certance reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Certance LLC. Certance provides this manual "as is," without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Certance reserves the right to change, without notification, the specifications contained in this manual. Certance assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use of the information in this manual. Warnings All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the following basic rules for installation, use and servicing. CAUTION: This symbol should alert the user to the presence of "dangerous voltage" inside the product that might cause harm or electric shock. Caution! Risk of electric shock! Do not open! To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts are inside. Refer servicing to qualified service personnel. Heed warnings -- All warnings on the product and in the operating instructions should be adhered to. Follow instructions -- All operating and use instructions should be followed. Ventilation -- The product should be situated so that its location or position does not interfere with proper ventilation. Heat -- The product should be situated away from heat sources such as radiators, heat registers, furnaces, or other heat producing appliances. Power sources -- The product should be connected to a power source only of the type directed in this document or as marked on the product. Power cord protection -- The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle, and the point where the cord exits from the product. To complete the disconnection of the electricity, please remove the power (electric) cord and the SCSI cable from their connections in the back of the product. The plugs should be placed near the product for easy access. Object and liquid entry -- Care should be taken to insure that objects do not fall and liquids are not spilled into the product's enclosure through openings. Servicing -- The user should not attempt to service the product beyond that described in the operating instructions. All other servicing should be referred to qualified service personnel. · · · · · · · · · Precautions · · · · · Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit. Do not expose the unit to moisture or to temperatures higher than 104 °F (40 °C) or lower than -40 °F (40°C). Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and electronic/ electrical equipment, which generate electrical noise. Hold the power cord by the head when removing it from the AC outlet; pulling the cord can damage the internal wires. Use the unit on a firm level surface free from vibration, and do not place anything on top of the unit. FCC Notice This equipment generates and uses radio frequency energy and, if not installed and used properly -- that is, in strict accordance with the manufacturer's instructions -- may cause interference to radio communications or radio and television reception. It has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment on and off, you are encouraged to try to correct the interference by one or more of the following measures: · · · Reorient the receiving antenna. Relocate the computer with respect to the receiver. Move the computer into a different outlet so that the computer and receiver are on different branch circuits. If necessary, you should consult the dealer or an experienced radio/television technician for additional suggestions. You may find the booklet, How to Identify and Resolve Radio-TV Interference Problems, prepared by the Federal Communications Commission, helpful. This booklet (Stock No. 004-000-00345-4) is available from the U.S. Government Printing Office, Washington, DC 20402. WARNING: Changes or modifications made to this equipment, which have not been expressly approved by Certance, may cause radio and television interference problems that could void the user's authority to operate the equipment. Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian Radio Interference Regulations. The desktop device drive described in this manual requires shielded interface cables to comply with FCC emission limits. WARNING: To prevent fire or electrical shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel. Contents List of Figures ..................................................................... 8 List of Tables........................................................................ 9 Chapter 1 - Introduction ................................................... 10 Features ............................................................................. 10 Capacity and Transfer Rates ................................................... 11 Applications ........................................................................ 11 Using This Guide .................................................................. 12 Chapter 2 - Quick Start Installation ................................ 13 Before you begin .................................................................. 13 Autoloader Components ........................................................ 14 Installing a Desktop Autoloader ............................................... 14 Installing an Internal Autoloader .............................................. 15 Chapter 3 - Installing the Autoloaders .......................... 16 Unpacking and Inspection ...................................................... 16 Installing the Desktop Autoloader ............................................. 16 Installing the Internal Autoloader .............................................. 20 Chapter 4 - Operating Your Autoloader ........................ 28 Using the Appropriate Media .................................................. 28 Starting the Autoloader .......................................................... 29 Handling Cartridges ............................................................. 29 Applying Labels ................................................................... 30 Loading a Cartridge ............................................................. 30 Ejecting a Cartridge or Magazine ............................................ 31 Write-Protecting a DAT Cartridge and Magazine ......................... 33 Cleaning the Tape Path .......................................................... 34 Preparation for Shipping ........................................................ 35 Chapter 5 - Understanding the Drive LEDs .................... 37 Front Panel LEDs ................................................................... 37 LED Summary ...................................................................... 38 Clean LED ........................................................................... 39 6 Media LED .......................................................................... 39 Drive LED ............................................................................ 40 About the Operator Panel LCD Display ...................................... 41 Chapter 6 - Configuration for Novell and UNIX ........... 44 Operating System Configuration .............................................. 44 Chapter 7 - Troubleshooting ........................................... 53 Missing or Damaged Parts ..................................................... 53 SCSI ID Problems ................................................................. 53 SCSI Termination Problems ..................................................... 54 Drive Does Not Work ............................................................ 54 Power On Self Test Fails ......................................................... 54 Computer Does Not Boot ....................................................... 54 Computer Does Not Recognize Drive ........................................ 54 Backup Program Does Not Recognize Drive ............................... 55 Write Error .......................................................................... 55 Hardware Error .................................................................... 55 Appendix A - Loading Revised Firmware ...................... 56 Firmware Upgrade Methods ................................................... 56 Using Firmware Cartridges ..................................................... 56 7 List of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 1. Front Panel Components ......................................................................... 14 2. Autoloader Rear Panel............................................................................ 18 3. SCSI Termination Examples ..................................................................... 19 4. Jumper Pins on the Back of the Internal Autoloader..................................... 21 5. DIP-Switch Settings for the Internal Autoloader ........................................... 23 6. Locations of Mounting Holes.................................................................... 25 7. Interface Connectors on the Internal Autoloader......................................... 26 8. Two SCSI Termination Examples for the Internal Autoloader ........................ 26 9. Loading a Cartridge into the Autoloader Magazine ................................... 30 10. Loading a Magazine into the Autoloader................................................ 31 11. Write-protecting a DAT Cartridge .......................................................... 33 12. Write-protect switch on autoloader magazine.......................................... 33 13. Front Panel LEDs .................................................................................. 37 14. LCD display features............................................................................. 41 15. Operating System DIP Switches ............................................................. 45 8 List of Tables Table Table Table Table Table Table Table Table Table Table 1. DDS-4 and DAT 72 Autoloader Capacity and Transfer Rates........................ 11 2. Default Configuration (Desktop Drive) ........................................................ 17 3. Default Configuration (Internal Drive)......................................................... 20 4. Matching Drives with the Media They Support ............................................ 28 5. Cartridge Guidelines and Pitfalls............................................................... 29 6. Cleaning the Autoloader.......................................................................... 34 7. LED Quick Summary................................................................................ 38 8. Clean LED .............................................................................................. 39 9. Media LED ............................................................................................. 39 10. Drive LED ............................................................................................. 40 9 1. Introduction The Certance DAT 72 and DDS-4 tape autoloaders are fully integrated, intelligent, multi-cartridge tape systems that support the (Digital Data Storage) DDS-2 (DDS-4 autoloader only), DDS-3, DDS-4, and DAT 72 (DAT 72 autoloader only) 4mm tape formats. They include a magazine that can accommodate up to six (6) data cartridges. These autoloaders are an internal or standalone desktop subsystem that connects to a host system using an LVD 2 68-pin shielded SCSI cable. The autoloader combines established DDS technology, high-density recording and hardware data compression capability to provide unmatched reliability and performance. NOTE: These autoloaders will not work in a SCSI-1 environment. Features The following list summarizes the key features of the DDS-4 and DAT 72 autoloader drives. · Compatibility · · · · · DDS-4: Supports DDS-2, DDS-3, and DDS-4 recording formats. DAT 72: Supports DDS-3, DDS-4, and DAT 72 recording formats. Support for various native data-storage capacities High-speed transfer rates for fast backups Advanced onboard DDS-DC hardware using Lempel-Ziv (DCLZ) data-compression, doubling the drive's uncompressed capacity (e.g., a 20 GB uncompressed drive can be 40 GB with compression) High-performance SCSI burst transfer rates Three levels of error-correction code (ECC) and four-head design for read-after-write (RAW) error detection and correction (uncorrectable error rate of less than 1 in 1015 bits) "Flying" preamplifier for greater signal-to-noise ratio Flash memory to store setup parameters and enable field firmware upgrades Automatic Power On Self Test State-of-the-art sealed drive mechanism and tape handling components for improved immunity to airborne contaminants and extended media life. · · · · · · 10 Introduction Capacity and Transfer Rates Capacity and Transfer Rates The Certance DAT 72 and DDS-4 autoloaders provide the following capacities and sustained data transfer rates, depending upon the type and length of tape media used. These capacities and transfer rates are based on an assumed 2:1 data compression rate. Uncompressed (native) capacities are one-half these values. Table 1. DDS-4 and DAT 72 Autoloader Capacity and Transfer Rates Tape format Tape Length (meters) Single-Cartridge Capacity (Gbytes) Six-Cartridge Magazine Capacity (Gbytes) Sustained Data Transfer Rate (Mbytes/sec) * Applies to DDS-4 drives only DDS-2* 120 8 48 2.2 DDS-3 125 24 144 5.5 DDS-4 150 40 240 5.5 DAT-72 170 72 432 7.0 NOTE: 60-meter DDS data cartridges cannot be used with these autoloaders. The use of 90meter DDS data cartridges is not recommended for these products. The DAT 432 autoloader will reject 90-meter tapes if they are inserted. Applications The Certance DAT 72 and DDS-4 autoloaders are ideal for server and network/enterprise applications, including: · · · · · Backup of high-capacity hard drives or disk arrays Automated storage management On-line, unattended data collection Near-line secondary storage for text, graphics or multimedia data of all types Archival storage. 11 Introduction Using This Guide Using This Guide This User's Guide describes how to install, configure, and care for the DDS-4 and DAT 72 autoloader tape drives. Please read the appropriate chapters and appendixes carefully, and keep this Guide handy for future reference. · · · · · · · Chapter 2 provides quick-start instructions for getting the drives up and running in the shortest possible time. Chapter 3 describes how to install the DDS-4 and DAT 72 autoloader drives. Chapter 4 describes how to operate the drives. Chapter 5 describes the autoloader LEDs. Chapter 6 describes the configuration for Novell and UNIX operating systems. Chapter 7 provides troubleshooting procedures you can follow in the unlikely event you encounter a problem with your drive. Appendix A describes how to upgrade firmware for your tape drive. 12 2. Quick Start Installation This chapter provides quick-start instructions for getting the autoloader tape drives up and running in the shortest possible time. Topics in this chapter are: · · · · "Before you begin" on page 13 "Autoloader Components" on page 14 "Installing a Desktop Autoloader" on page 14 "Installing an Internal Autoloader" on page 15 NOTE: If you prefer more detailed instructions, see Chapter 3 for drive installation instructions. Before you begin Precautions CAUTION: Observe the following precautions to avoid electrostatic damage to the internal autoloader. · · · · Do not remove the drive from the antistatic bag until you are ready to install it. Before you remove the drive from the antistatic bag, touch a grounded metal surface to discharge any static electricity buildup from your body. Hold the drive only by its edges and avoid direct contact with any electronic components. If you need to put down the drive, lay it on top of the antistatic bag or place it inside the bag. 13 Quick Start Installation Autoloader Components Autoloader Components The following describes the major components of the autoloader. EJECT EJECT button button SELECT SELECT button button ENTER ENTER button button Clean Clean LED LED (green) (green) Media Media LED LED (green) (green) DriveLED Drive LED (amber) (amber) LCD LCD Display Display Figure 1. Front Panel Components For more information on LEDs and their meaning, see "Front Panel LEDs" on page 37. Installing a Desktop Autoloader Use the following procedure to install a desktop autoloader. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1. 2. Unpack the contents of your drive package, and check for missing or damaged items. See "Unpacking and Inspection" on page 16. Review the drive's default settings and change them if necessary: · · · · · · · · · SCSI ID: 6 Parity Checking: Enabled Terminator Power: Disabled Data Compression: Enabled Media Recognition (DDS-4 drives only): Enabled Power On Self Test (POST): Enabled Host Operating System: Windows 98 SE/ME/XP/NT/2000/Windows Server 2003 SCSI Interface Compatibility: Ultra 2 Wide SCSI for DDS-4 and DAT 72 autoloader Vendor ID: SEAGATE DAT See"Configuring the Desktop Autoloader" on page 17. 3. 4. Connect a SCSI interface cable to the drive. See "Connecting the SCSI Interface Cable" on page 18. Be sure the tape drive is not the last device on the SCSI bus (the drive does not provide SCSI termination). See "Installing SCSI Termination" on page 19. Connect a power cable to the drive. See "Connecting the Power Cord" on page 19. 5. 14 Quick Start Installation Installing an Internal Autoloader Installing an Internal Autoloader Use the following procedure to install an internal autoloader. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1. 2. Unpack the contents of your drive package, and check for missing or damaged items. See "Unpacking and Inspection" on page 16. Review the drive's default settings and change them if necessary: · · · · · · · · · SCSI ID: 6 Parity Checking: Enabled Terminator Power: Disabled Data Compression: Enabled Media Recognition: Enabled Power On Self Test (POST): Enabled Host Operating System: Windows 98 SE/ME/XP/NT/2000/Windows Server 2003 SCSI Interface Compatibility: Ultra 2 Wide SCSI for DDS-4 and DAT 72 autoloader Vendor ID: SEAGATE DAT See"Configuring the Internal Autoloader" on page 20. 3. 4. 5. Mount the drive horizontally in a 5.25-inch, full-height drive bay. See "Mounting the Internal Autoloader" on page 24. Connect a SCSI interface cable to the drive. See "Connecting the SCSI Interface Cable" on page 25. Be sure the tape drive is not the last device on the SCSI bus (the drive does not provide SCSI termination). See "Installing SCSI Termination" on page 26. Connect a power cable to the drive. See "Connecting the Power Cord" on page 27. 6. 15 3. Installing the Autoloaders This chapter describes how to install the desktop and internal DDS-4 and DAT 72 autoloaders. Topics in this chapter are: · · · "Unpacking and Inspection" on page 16 "Installing the Desktop Autoloader" on page 16 "Installing the Internal Autoloader" on page 20 Unpacking and Inspection Although Certance autoloaders are inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking the autoloader. 1. 2. Before you unpack the contents of your autoloader package, inspect the shipping containers for damage. If you spot damage to the container, notify your shipper immediately. Place the shipping container on a flat, clean, stable surface. Then carefully remove the contents and compare the items received with those on the packing list. If any item is missing or damaged, please contact your place of purchase immediately. Save the drive container and packing materials in case you ever need to ship the drive. 3. Installing the Desktop Autoloader The following sections describe how to install a desktop autoloader. Desktop Autoloader Installation Summary The desktop DAT 72 and DDS-4 autoloader connects to the host computer as a turnkey subsystem. Installing the desktop autoloader involves the following steps: 1. 2. 3. 4. 5. Configuring the Desktop Autoloader Setting the SCSI ID Connecting the SCSI Interface Cable Installing SCSI Termination Connecting the Power Cord 16 Installing the Autoloaders Installing the Desktop Autoloader Configuring the Desktop Autoloader Table 2 shows the default configuration for the desktop autoloader. Table 2. Default Configuration (Desktop Drive) Parameter SCSI ID Data Compression Media Recognition System (MRS) Verification Power On Self Test (POST) Diagnostics Host Operating System SCSI Termination Power Parity Checking Default Setting 6 Enabled Enabled Enabled Windows 98 SE/ME/NT 4.0/ 2000/XP/Windows Server 2003 Disabled Enabled If these default settings are appropriate for your computer, skip to "Connecting the SCSI Interface Cable" on page 18. NOTE: These settings can be changed by accessing the switches located on the bottom of the autoloader. Turn the autoloader over and gently pull the tab on the access door to release it. Once the door is open, the switches will be accessible. See page 23 and page 45 for details on switch settings. Setting the SCSI ID Make sure that the autoloader is turned off; then set the SCSI ID using the push-button switch on the back of the autoloader. The following figure shows this switch, as well as the two SCSI interface connectors, on/off switch, and the power cord connector. NOTE: The autoloader must be restarted for any change in SCSI ID to take effect. 17 Installing the Autoloaders 68 pin wide SCSI 68 pin wide SCSI connectors connectors SCSIID connector SCSI ID connector Installing the Desktop Autoloader AC Power connector AC Power connector On/Off switch On/Off switch Figure 2. Autoloader Rear Panel Connecting the SCSI Interface Cable Your autoloader provides two (2) High-Density 68-pin, shielded connectors on the rear panel of the enclosure. Either connector can be used as a SCSI IN or SCSI OUT connection (you can use either connector to attach the autoloader to the host computer or to another SCSI device). Turn off your computer and all SCSI devices. Then attach a SCSI cable from the host adapter or from another (unterminated) SCSI device to the autoloader. NOTE: This autoloader will not work in a SCSI-1 environment. 18 Installing the Autoloaders Installing the Desktop Autoloader Installing SCSI Termination If the autoloader is the last device or the only device in a SCSI chain, you must install a terminating plug on the unused SCSI connector. See the following figure for two SCSI termination examples. External SCSI Device External Tape Drive External Tape Drive External SCSI Device SCSI Controller (termination enabled) Internal SCSI Device SCSI Controller (termination enabled) (termination enabled) Example 1: SCSI termination in a system that has only external SCSI devices. Example 2: SCSI termination in a system that has both internal and external SCSI devices. Figure 3. SCSI Termination Examples Connecting the Power Cord Attach the power cord securely to the power connector on the back of the autoloader. The location of the power connector on the autoloader is shown in Figure 2 and Figure 3. 19 Installing the Autoloaders Installing the Internal Autoloader Installing the Internal Autoloader The following sections describe how to install an internal autoloader. Internal Autoloader Installation Summary The internal autoloader is installed horizontally in a 5.25-inch, full-height drive bay. Installing the internal autoloader involves the following steps: 1. 2. 3. 4. 5. Configuring the Internal Autoloader Mounting the Internal Autoloader Connecting the SCSI Interface Cable Installing SCSI Termination Connecting the Power Cord Configuring the Internal Autoloader The internal autoloader is configured using jumpers and DIP switches. Table 3 shows the default configuration for the internal autoloader. Table 3. Default Configuration (Internal Drive) Parameter SCSI ID Parity Checking SCSI Termination Power Data Compression Media Recognition System (MRS) Verification Power On Self Test (POST) Diagnostics Host Operating System Default Setting 6 Enabled Disabled Enabled Enabled Enabled Windows 98 SE/ME/NT 4.0/ 2000/XP/Windows Server 2003 Configuration Method Jumpers Jumpers Jumpers DIP switches DIP switches DIP switches DIP switches If these default settings are appropriate for your computer, skip to "Mounting the Internal Autoloader" on page 24. 20