User manual QUANTUM CP310X

CERTANCE Online User's Guide CP 3100 D2D2T Solution i Copyright and Trademarks Copyright © 2004 by Certance LLC. All Rights Reserved. Part Number 50001836 May, 2004 Certance and the Certance logo are trademarks of Certance LLC. Other product names are trademarks or registered trademarks of their respective owners. Certance reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Certance LLC. Certance provides this manual "as is," without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Certance reserves the right to change, without notification, the specifications contained in this manual. Certance assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use of the information in this manual. Warnings All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the following basic rules for installation, use and servicing. CAUTION: This symbol should alert the user to the presence of "dangerous voltage" inside the product that might cause harm or electric shock. Caution! Risk of electric shock! Do not open! To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts are inside. Refer servicing to qualified service personnel. Heed warnings -- All warnings on the product and in the operating instructions should be adhered to. Follow instructions -- All operating and use instructions should be followed. Ventilation -- The product should be situated so that its location or position does not interfere with proper ventilation. Heat -- The product should be situated away from heat sources such as radiators, heat registers, furnaces, or other heat producing appliances. Power sources -- The product should be connected to a power source only of the type directed in this document or as marked on the product. Power cord protection -- The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle, and the point where the cord exits from the product. To complete the disconnection of the electricity, please remove the power (electric) cord and the SCSI cable from their connections in the back of the product. The plugs should be placed near the product for easy access. Object and liquid entry -- Care should be taken to insure that objects do not fall and liquids are not spilled into the product's enclosure through openings. Servicing -- The user should not attempt to service the product beyond that described in the operating instructions. All other servicing should be referred to qualified service personnel. · · · · · · · · · Precautions · · · · · Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit. Do not expose the unit to moisture or to temperatures higher than 104 °F (40 °C) or lower than -40 °F (-40 °C). Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and electronic/electrical equipment, which generate electrical noise. Hold the power cord by the head when removing it from the AC outlet; pulling the cord can damage the internal wires. Use the unit on a firm level surface free from vibration, and do not place anything on top of the unit. FCC Notice This equipment generates and uses radio frequency energy and, if not installed and used properly -- that is, in strict accordance with the manufacturer's instructions -- may cause interference to radio communications or radio and television reception. It has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment on and off, you are encouraged to try to correct the interference by one or more of the following measures: · · · Reorient the receiving antenna. Relocate the computer with respect to the receiver. Move the computer into a different outlet so that the computer and receiver are on different branch circuits. WARNING: Changes or modifications made to this equipment, which have not been expressly approved by Certance, may cause radio and television interference problems that could void the user's authority to operate the equipment. Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian Radio Interference Regulations. Cet appareil numérique de la classe B est conforme au Règlement sur brouillage radioélectrique, C. R. C., ch. 1374. The desktop device described in this manual requires shielded interface cables to comply with FCC emission limits. WARNING: To prevent fire or electrical shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel. Contents Chapter 1 ­ Introduction ................................................ 12 The Challenges of Data Protection ........................................................12 Introducing the CP 3100 .....................................................................12 Features and Benefits ..........................................................................13 CP 3100 Configurations .....................................................................13 Understanding Terms and Concepts ......................................................14 CP 3100 Theory of Operation .............................................................15 Using This Guide ................................................................................18 Chapter 2 ­ Quick Start Installation ............................... 19 Installing an Internal CP 3100 ..............................................................19 Installing a Desktop CP 3100 ...............................................................21 Installing a Rack-Mount CP 3100 ..........................................................22 Chapter 3 ­ Installing the CP 3100................................. 23 Unpacking and Inspection ...................................................................23 Installing an Internal CP 3100 ..............................................................23 Installing a Desktop CP 3100 ...............................................................36 Installing the Rack-Mount CP 3100 .......................................................40 Chapter 4 ­ Initial Setup ................................................ 44 Setting the Initial Configuration ............................................................44 Installing Your Backup Software ............................................................53 Verifying Your Installation .....................................................................53 CP 3100 Operation ............................................................................53 Chapter 5 ­ Basic and Advanced Operations.................. 54 Overview ..........................................................................................54 Logging into RemoteAdmin ..................................................................54 Performing Basic Operations ................................................................57 Performing Advanced Operations .........................................................70 Chapter 6 ­ Performing System Operations ................... 74 Viewing System Information .................................................................74 Updating the CP 3100 Firmware ..........................................................76 Viewing Device Inventories ..................................................................77 Viewing the System Log .......................................................................80 6 Viewing Messages ..............................................................................81 Restarting or Shutting Down the CP 3100 ..............................................82 Chapter 7 ­ CP 3100 LEDs.............................................. 83 Front Panel LEDs .................................................................................83 System LED ........................................................................................84 Attention LED .....................................................................................84 Virtual Tape LED .................................................................................85 Physical Tape LED ...............................................................................85 Network Activity LED ...........................................................................85 Chapter 8 ­ Using the Integrated Tape Drive .................. 86 Using the Appropriate Media ...............................................................86 Handling Cartridges ...........................................................................87 Applying Labels ..................................................................................87 Loading a Cartridge ...........................................................................88 Ejecting a Cartridge ............................................................................88 Write Protecting a DDS Cartridge .........................................................89 Cleaning the Tape Path .......................................................................90 Chapter 9 ­ Troubleshooting .......................................... 91 Damaged Parts ..................................................................................91 Handling Attentions ............................................................................91 SCSI ID Problems ................................................................................92 SCSI Termination Problems ...................................................................92 CP 3100 Does Not Work ....................................................................93 Power On Self Test Fails ......................................................................93 Computer Does Not Boot .....................................................................93 Computer Does Not Recognize the CP 3100 .........................................93 Backup Program Does Not Recognize the CP 3100 ................................94 Removing the Hard Disk ......................................................................94 Chapter 10 ­ Recording Your Settings ............................ 96 Appendix A ­ CP 3100 Operation .................................. 97 Overview ..........................................................................................97 Archiving to a Physical Tape for the First Time ........................................97 Archiving a Previously Archived Virtual Cartridge ...................................97 Archiving and Migrating .....................................................................99 7 List of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge .......... 16 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge ........................ 17 3. Restore Data Flow from a Physical Tape through the CP3100..................... 17 4. Installing the CP 3100........................................................................... 25 5. Back Panel of the Internal CP 3100......................................................... 26 6. Connecting the DC Power Cable ............................................................ 26 7. Connecting the VHDC-1 to HD68 Converter............................................. 27 8. Connecting the VHDC-1 to HD68 Archive Cable ...................................... 27 9. Connecting to an Archive Tape Drive ...................................................... 28 10. SCSI Cable Connections...................................................................... 28 11. Category 5 Ethernet Cable with PCI Bracket........................................... 29 12. Connecting the Ethernet Cable to the Internal CP 3100 ........................... 29 13. Securing the Ethernet PCI Bracket ......................................................... 30 14. Connecting the Ethernet Cable from Your LAN to the Host Computer......... 30 15. Unknown Medium Changer in the Computer Management Window ......... 32 16. Unzipping the Compressed File ............................................................ 33 17. Information Box .................................................................................. 34 18. Hardware Update Wizard................................................................... 34 19. Back Panel of the Desktop CP 3100...................................................... 37 20. Back Panel of the Rack-Mount CP 3100................................................. 41 21. Welcome Page................................................................................... 45 22. Date/Time Settings Page ..................................................................... 46 23. Password Settings Page ....................................................................... 47 24. Network Settings Page ........................................................................ 49 25. Email Settings Page............................................................................. 51 26. Welcome Page................................................................................... 55 27. Login Screen with "Forced Login" Message............................................ 56 28. Device Status Page ............................................................................. 58 29. Example of a Physical Tape Drive attached to the CP 3100 ..................... 59 30. Device Properties ................................................................................ 60 31. Configuration Page............................................................................. 64 32. Example of Displaying Pop-up Information ............................................. 66 33. Create New Virtual Tape Cartridge Page .............................................. 68 34. Stop Icon on the Device Status Page...................................................... 70 35. Virtual Tape Cartridge Configure Page.................................................. 71 9 Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. Selecting an Advanced Operation ........................................................ 72 System Info Page ................................................................................ 75 Firmware Update Page........................................................................ 77 Inventory Page ................................................................................... 78 Message when Deleting an Inventory .................................................... 79 System Log Page ................................................................................ 80 Messages Page .................................................................................. 81 Restart Shutdown Page ........................................................................ 82 Front Panel LEDs ................................................................................. 83 Inserting a Cartridge ........................................................................... 88 Ejecting a Cartridge............................................................................ 89 Write Protecting a DDS Cartridge ......................................................... 89 Slider Arrow ...................................................................................... 94 Swinging Out the Latch ....................................................................... 95 Choosing Use New Physical Cartridge .................................................. 98 10 List of Tables Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table 1. CP 3100 Configurations...................................................................... 13 2. CP 3100 Series Configuration Options ................................................. 14 3. Date/Time Settings Page ..................................................................... 47 4. Password Settings Page ....................................................................... 48 5. Network Settings Page ........................................................................ 50 6. Email Settings Page............................................................................. 51 7. Device Properties Page ........................................................................ 60 8. Status Column .................................................................................... 61 9. Legends in the Virtual Drive and Virtual Loader Sections .......................... 62 10. Configuration Page ........................................................................... 65 11. Virtual Tape Cartridge Pop-up Information ........................................... 65 12. Create New Virtual Tape Cartridge Page ............................................ 69 13. Advanced Operation Values .............................................................. 72 14. System Info Page .............................................................................. 75 15. System LED ...................................................................................... 84 16. Attention LED.................................................................................... 84 17. Virtual Tape LED ............................................................................... 85 18. Physical Tape LED............................................................................. 85 19. Network Activity LED......................................................................... 85 20. Matching Drives with the Media They Support...................................... 86 21. Cartridge Guidelines and Pitfalls ........................................................ 87 22. Cleaning the Tape Path ..................................................................... 90 23. CP 3100 Attentions........................................................................... 92 24. CP 3100 Configuration Settings ......................................................... 96 11 1 Introduction The Challenges of Data Protection Today's demanding business environments have created a standard where anything other than flawless execution puts business at risk. In addition, the proliferation of the Internet has led to the erosion of traditional boundaries and limitations, creating unprecedented business opportunities while introducing new threats to data security. With more confidential data exchanged, stored, and made accessible than ever before, corporate information assets are exposed to growing risks of attack from both outside hackers and opportunistic or disgruntled insiders. Complicating matters is the growing reliance organizations place on their technology. While today's technology has created a dramatic increase in productivity and growth, a company's reliance on its technology makes the effects of technology failure devastating. Downtime is a direct result of data loss and the ability of a business to restore data and continue operation is crucial. The costs associated with downtime have increased dramatically and include more than financial loss. Data loss can have a negative impact on such intangibles as customer satisfaction, publicity, and the perception of quality. These risks may be manageable, but the financial impact of downtime is well documented. · · Nearly half of all companies report each hour of downtime costs them $50,000, according to a study by Contingency Planning Group. For one in four companies, the cost of each minute of downtime can range from $250,000 to more than $1 million. Protecting vital business data and minimizing downtime are the primary reasons that organizations back up data. Recovering a critical file or an entire system requires quick and reliable access to backed-up data. Introducing the CP 3100 The CP 3100 is a new class of disk-to-disk-to-tape (D2D2T) solutions built from the ground up for small-to-medium businesses seeking reliable, cost-effective enhanced backup, restore, and archive performance. Built on the powerful Certance DPATM (Data Protection Architecture), the CP 3100 integrates disk storage, network connectivity, and server-class processing -- all within a single enclosure. Offering up to 320 gigabytes (GB) native capacity with scalability to one terabyte (TB), the CP 3100 provides sustained native transfer rates up to 22 MB/sec. The CP 3100 delivers simplified installation, operation, and management: · · · Installation: The CP 3100 emulates a DDS-4 or DAT 72 autoloader from any manufacturer and automatically configures itself for these drives. Operation: The CP 3100 automatically migrates backed-up data from disk to tape for remote archiving, without requiring intervention from the host or the need for additional software. Management: The CP 3100 provides an embedded Web server that enables remote setup, management, and monitoring from any Web browser. 12 Introduction Features and Benefits The CP 3100 is available as a turnkey configuration that consists of a desktop or 1U rack-mount solution equipped with an integrated Certance DAT 72 tape drive. Customers who already have a DDS-4 or DAT 72 tape drive can build their own D2D2T solution by combining a 5.25-inch halfheight internal, desktop, or 1U rack-mount solution using their existing tape drive investment. Features and Benefits The CP 3100 supports the shift in information management from backup and restore towards longterm retention and archival storage. Benefits of this new type of information storage architecture: · · Increases performance up to 10X compared to tape drives typically used by small and medium-sized businesses. Fully emulates a DDS-4 or DAT 72 autoloader to ensure compatibility with existing backup software and interchangeability of tape cartridges between the CP 3100 and a stand-alone tape drive of the same format. Performs policy-based migration from disk to tape for archive. Incorporates dual Ultra 160 SCSI controllers to provide performance and flexibility without impacting network performance during archival to tape. Combines the features and functionality typical of high-end solutions in a form factor as small as a 5.25-inch, half-height internal device. Easily scales data-protection capacity in parallel with growing business demands. · · · · CP 3100 Configurations Table 1 on page 13 lists the CP 3100 configurations. Table 2 on page 14 lists the options associated with each configuration. Table 1. CP 3100 Configurations Model CP3100I-160 CP3100D-160 CP3101D-160 CP3100R1-320 CP3101R1-160 Description Internal 5.25-inch device for use with an existing DDS-4 or DAT 72 tape drive 160 Gb desktop for use with an existing DDS-4 or DAT 72 tape drive 160 GB desktop with an integrated Certance DAT 72 tape drive 320 GB 1U rack-mount for use with an existing DDS-4 or DAT 72 tape drive 160 GB 1U rack-mount with an integrated Certance DAT 72 tape drive 13 Introduction Table 2. CP 3100 Series Configuration Options CP 3100 Models CP3100I160 Capacity Tape Drive 160 GB Existing DDS-4 or DAT 72 Certance/ Seagate DDS-4, DAT 72 Up to 72 GB/ hour 5.25--inch halfheight internal CP3100D160 160 GB Existing DDS-4 or DAT 72 Certance/ Seagate DDS-4, DAT 72 Up to 72 GB/ hour Desktop CP3101D160 160 GB Integrated Certance DAT 72 Certance/ Seagate DDS-4, DAT 72 Understanding Terms and Concepts CP3100R1320 320 GB Existing DDS-4 or DAT 72 Certance/ Seagate DDS-4, DAT 72 Up to 72 GB/ hour 1U rack-mount CP3101R1160 160 GB Integrated Certance DAT 72 Certance/ Seagate DDS-4, DAT 72 Up to 72 GB/ hour 1U rack-mount Tape Emulation Backup Speed (native) Packaging Network Connectivity SCSI Controllers Up to 72 GB/ hour Desktop Dual 10/100/ Dual 10/100/ Dual 10/100/ Dual 10/100/ Dual 10/100/ 1000 Ethernet 1000 Ethernet 1000 Ethernet 1000 Ethernet 1000 Ethernet Dual Ultra 160 SCSI (host and archive) Dual Ultra 160 SCSI (host and archive) Dual Ultra 160 SCSI (host and archive) Dual Ultra 160 SCSI (host and archive) Dual Ultra 160 SCSI (host and archive) Understanding Terms and Concepts The following glossary defines terms and concepts associated with the CP 3100. Archive The process by which the CP 3100 copies data from a Virtual Tape Cartridge to a physical tape cartridge. The data is copied according to policies chosen in the RemoteAdmin Web browser tool. One of two CP 3100 SCSI buses. The Archive SCSI bus is dedicated for CP 3100-attached SCSI devices. The relationship between a virtual tape cartridge and the physical tape that contains the archived data. For example, the virtual cartridge in virtual slot 1 is archived to physical tape. This physical tape is now associated with the virtual cartridge in slot 1. The condition where the CP 3100 requires operator intervention to clear a problem or take certain actions. The term used to describe terminating the relationship between a virtual cartridge and its associated physical tape. Choosing Use New Physical Cartridge or Remove Virtual Cartridge options in the RemoteAdmin Web browser tool can terminate the relationship. See "Performing Advanced Operations" on page 70. One of two CP 3100 SCSI buses. The Host SCSI bus is dedicated to and accessible from the SCSI Host Initiator. Archive SCSI Bus Associate Attention Disassociate Host SCSI Bus 14 Introduction Migrate CP 3100 Theory of Operation The process by which the CP 3100 removes data from the Storage Pool to make room for newly backed up data. Data will only be migrated if it has been successfully archived (written to physical tape) previously. Data is migrated using a least recently used (LRU) algorithm, which migrates data starting with the oldest backed-up data. An actual tape cartridge used for archive and restore operations. The DAT tape drive attached to the CP 3100 Archive SCSI bus. The tool the Administrator uses to access the CP 3100's configuration, management, and control interface via a Web browser-enabled Ethernet connection. Storage Pools are created on the CP 3100's hard disk(s) and are used by the Virtual Loader to read/write Virtual Tape Cartridge data and control information. Storage Pools are the method by which host data is organized into Virtual Tape Cartridges. The first time that the CP 3100 discovers a new PTD on the Archive SCSI Bus, it creates and initializes a Virtual Tape Drive (VTD) and a Virtual Loader Device (VLD) populated with Virtual Tape Cartridges (VTCs). These VTD, Virtual Loader Device (VLD), and VTCs are accessed and managed through a Virtual Device Inventory (VDI). Part of the Embedded Server that emulates a Certance DAT autoloader with a configurable number of virtual slots. The default number of virtual slots is 25. When initialized, the CP 3100 creates virtual tape cartridges in all VLD slots. These virtual tape cartridges are initially empty. Once written (and until erased or overwritten), a VTC logically contains all data written to it. Data blocks will be available either in a Storage Pool or on a PTC associated to the particular VTC. Upon a restore operation, the CP 3100 determines the location of a requested data block and retrieves the data from either the VTC or requested PTC. The Virtual Tape Drive is part of the CP 3100 firmware that emulates a DDS-4 or DAT 72 physical tape drive. Physical Tape Cartridge (PTC) Physical Tape Drive (PTD) RemoteAdmin Storage Pools Inventory/Virtual Device Inventory Virtual Loader Device (VLD) Virtual Tape Cartridge (VTC) Virtual Tape Drive (VTD) CP 3100 Theory of Operation The following sections describe the theory of operation behind the CP 3100. For more information about CP 3100 operation, see Appendix A. Overview The CP 3100 emulates a DAT autoloader, with a single DDS-4 or DAT 72 tape drive on the host SCSI bus. To perform a backup operation, the backup software executing on the Host Initiator treats the CP 3100 as a DDS-4 or DAT 72 autoloader and tape drive. A physical tape autoloader automates the backup/restore process by receiving commands from the host software to the mechanical device in the autoloader to insert tapes into and remove tapes from the tape drive. By emulating a tape autoloader, you can use the same host software and use the disk drive as a "virtual autoloader" that appears to the host and behaves exactly like a real autoloader. Instead of a robot that grabs physical tapes, the virtual autoloader in the Certance CP 3100 emu- 15 Introduction CP 3100 Theory of Operation lates the robot's actions using firmware, and organizes the capacity of the disk drive into a set of virtual tape cartridges (VTCs). The number of data cartridges in a physical autoloader is limited by the mechanical constraints of the autoloader's magazine. A virtual autoloader does not have the same constraint and therefore can contain many more virtual tape cartridges. Since the virtual autoloader appears to the host -- and behaves -- as a physical autoloader, virtual tape cartridges appear to the host and behave just like physical tape cartridges. The CP 3100 manages the relationship between the virtual tape cartridges visible to the host backup software and the physical tape cartridges visible only to the CP 3100, ensuring data can be restored from either disk or tape. The Flow of Data The Backup Process During a backup, the host backup software moves data from the host to the CP 3100's virtual autoloader, writing data to the disk drive in the same format it would to a physical autoloader. Once the backup to the virtual autoloader is complete, the CP 3100 copies the data to the attached physical tape drive -- in the background and without intervention from the host or user -- creating an exact replica archive on tape. 1. Host backup software sends data to CP3100. 2. Background archive from CP3100 to physical tape. Figure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge The Restore Process During a restore, the host backup software directs the CP 3100's virtual autoloader to insert the tape containing the file(s) to be restored. The virtual autoloader checks its virtual tape cartridges to see whether the virtual tape matching the backup software's request is available. If it is, the virtual autoloader "inserts" the appropriate virtual tape cartridge and restores the file(s), at disk speed, to the host. Since this occurs with a virtual autoloader, and virtual cartridges are always available, tape insertion is instantaneous and the restoration process begins immediately. 16 Introduction 1. Host requests tape. CP 3100 Theory of Operation 2. CP 3100 returns data from virtual tape. Figure 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge Restore Data Flow from Physical Tape If the virtual tape cartridge matching the backup software's request is not available, the CP 3100 flashes the Attention LED, prompting you to consult RemoteAdmin and/or insert the physical tape into the physical tape drive. Once the CP 3100 verifies that the correct tape has been inserted, the file(s) are restored directly from the physical tape drive to the host. 1. Host requests tape. 5. Data is restored from tape drive to host. CP3100 acts as pass-through. 3. User inserts tape. 4. CP3100 verifies tape is the one requested by host. 2. Data for the restore does not reside on CP3100. User prompted to insert tape via LED and RemoteAdmin. Figure 3. Restore Data Flow from a Physical Tape through the CP3100 To maintain compatibility with backup software, the CP 3100 ensures a 1-to-1 relationship between a virtual tape cartridge and a physical tape cartridge. In this way, backup data written to a virtual tape cartridge is archived (copied) to a physical tape cartridge, and the physical tape cartridge can be used with any compatible tape drives to successfully restore data. This 1-to-1 relationship between a virtual tape cartridge and a physical tape cartridge prevents the CP 3100 from spanning data from a single virtual tape cartridge across multiple physical tape cartridges. 17 Introduction Using This Guide Using This Guide This User's Guide describes how to install, configure, and care for the CP 3100. Please read the appropriate chapters carefully, and keep this Guide handy for future reference. · · · · · · · · · · Chapter 2 provides quick-start instructions for getting the CP 3100 up and running in the shortest possible time. Chapter 3 provides detailed installation instructions. Chapter 4 describes how to use RemoteAdmin, the CP 3100 Web-based management tool, to perform the initial setup of the CP 3100. Chapter 5 describes how to use RemoteAdmin to perform basic and advanced operations. Chapter 6 describes how to use RemoteAdmin to perform system operations. Chapter 7 describes the CP 3100 LEDs. Chapter 8 provides information for CP 3100 configurations equipped with an integrated tape drive. Chapter 9 provides troubleshooting procedures you can follow in the unlikely event you encounter a problem with your CP 3100. Chapter 10 lets you obtain a printed record of your configuration settings for future reference. Appendix A provides information about the CP 3100 operation. 18 2 Quick Start Installation This chapter provides quick-start instructions for getting the CP 3100 up and running in the shortest possible time. Topics in this chapter are: · · · "Installing an Internal CP 3100" on page 19 "Installing a Desktop CP 3100" on page 21 "Installing a Rack-Mount CP 3100" on page 22 NOTE: If you prefer more detailed instructions, see Chapter 3 for drive installation instructions. Installing an Internal CP 3100 Use the following procedure to get an internal CP 3100 up and running. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1. 2. 3. Unpack the contents of your package, and check for damaged items. See "Unpacking and Inspection" on page 23. Obtain the additional items you need to install the CP 3100. See "Items You Must Supply" on page 24. The CP 3100's SCSI ID defaults to that of the attached tape drive. Be sure no other device on the SCSI chain has this SCSI ID. See "Reviewing the SCSI ID" on page 24. Shut down the computer and disconnect the computer's AC power cord. Then install the CP 3100 in a 5.25-inch, half-height bay. See "Installing the Internal CP 3100" on page 25. Use the supplied VHDC-1 to HD68 converter and VHDC-1 to HD68 Archive Cable to connect the CP 3100 to a host and a tape drive. See "Connecting to a Host and a Tape Drive" on page 27. Use the supplied Category 5 Ethernet Cable with PCI bracket to connect the CP 3100 to your Local Area Network (LAN). See "Connecting to the Network" on page 29. Attach any expansion units to the Serial ATA (SATA) connectors on the CP 3100. See "Connecting Expansion Units" on page 31. Power-up the host computer that contains the CP 3100. If the CP 3100 is not recognized, close all open applications and "warm boot" the host while leaving the CP 3100 running. See "Powering-up the Internal CP 3100" on page 31. 4. 5. 6. 7. 8. 19 Quick Start Installation Installing an Internal CP 3100 9. If your operating system or backup software does not recognize the CP 3100, you may need to install drivers. See "Installing the Driver" on page 31. See "Registering the CP 3100" on page 35. 10. Register the CP 3100. 11. Perform the initial CP 3100 setup procedures: · Log into RemoteAdmin. See "Logging into RemoteAdmin" on page 44. · Set the CP 3100 clock to the current date and time. See "Setting the CP 3100's Internal Clock" on page 46. · Set a RemoteAdmin password. See "Specifying a Password" on page 47. · Specify the CP 3100 network settings. See "Configuring Network Settings" on page 48. · Configure the CP 3100 email settings. See "Configuring Email Settings" on page 50. 12. Install your backup software application. 13. Verify your installation. See "Verifying Your Installation" on page 53. 20 Quick Start Installation Installing a Desktop CP 3100 Installing a Desktop CP 3100 Use the following procedure to get a desktop CP 3100 up and running. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1. 2. 3. 4. 5. 6. 7. 8. 9. Unpack the contents of your package, and check for damaged items. See "Unpacking and Inspection" on page 23. Obtain the additional items you need to install the CP 3100. See "Items You Must Supply" on page 36. Be sure the CP 3100's SCSI ID is not being used by another device on the SCSI chain. See "Reviewing the SCSI ID" on page 36. Shut down the computer and disconnect the computer's AC power cord. See the manual that came with your computer. Connect the CP 3100 to a host computer. See "Connecting to a Host" on page 37. If you have the CP3100D-160, connect it to an approved DDS-4 or DAT 72 tape drive. See "Connecting to a Tape Drive" on page 37. Terminate the SCSI chain appropriately for your configuration. See "Terminating the SCSI Chain" on page 38. Connect the CP 3100 to your LAN. See "Connecting to the Network" on page 38. Power-up the CP 3100. See "Powering-up the Desktop CP 3100" on page 38. need to install drivers. See "Installing the Driver" on page 39. 10. If your operating system or backup software does not recognize the CP 3100, you may 11. Register the CP 3100. See "Registering the CP 3100" on page 39. 12. Perform the initial CP 3100 setup procedures: · Log into RemoteAdmin. See "Logging into RemoteAdmin" on page 44. · Set the CP 3100 clock to the current date and time. See "Setting the CP 3100's Internal Clock" on page 46. · Set a RemoteAdmin password. See "Specifying a Password" on page 47. · Specify the CP 3100 network settings. See "Configuring Network Settings" on page 48. · Configure the CP 3100 email settings. See "Configuring Email Settings" on page 50. 13. Install your backup software application. 14. Verify your installation. See "Verifying Your Installation" on page 53. 21