User manual QUANTUM DAT72 81-81396-01 A01

DDS-4/DAT 72 User's Guide, 81-81396-01 A01, November 2005. Made in USA. DAT 72 SCSI Internal Tape Drive (part number CD72LWH) DAT 72 SCSI External Tape Drive (part number CD72LWE) DAT 72 SATA Internal Tape Drive (part number CD72SH) Quantum Corporation provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies. Contents Preface ix Chapter 1 Quick Start Installation 1 Product Overview ............................................................................................................ 1 Tape Drive Components ................................................................................................. 4 Installing the Internal Tape Drive.................................................................................. 5 Installing the External Tape Drive ................................................................................. 6 Chapter 2 Installing Internal Tape Drives 8 Unpacking ......................................................................................................................... 9 What Else You Need ...................................................................................................... 10 Avoiding Electrostatic Damage.................................................................................... 10 Installation Summary..................................................................................................... 11 Collecting the Necessary Tools .................................................................................... 12 Reviewing Drive Default Settings................................................................................ 12 SCSI ID ............................................................................................................................. 16 Parity Checking .............................................................................................................. 17 Terminator Power .......................................................................................................... 18 Data Compression .......................................................................................................... 19 Media Recognition System (DDS-4 Drives Only)...................................................... 20 DDS-4/DAT 72 User's Guide iii Contents Power-On Self-Test ........................................................................................................ 20 Host Operating System.................................................................................................. 21 SCSI Wide/Narrow Configuration (DDS-4 Drives Only)........................................ 23 Vendor ID ........................................................................................................................ 24 Recording Drive Information ....................................................................................... 24 Accessing the Inside of Your Computer ..................................................................... 24 Mounting the Internal Tape Drive............................................................................... 25 Mounting the Drive into a 3.5-inch Drive Bay.................................................... 25 Mounting the Drive into a 5.25-inch Drive Bay.................................................. 27 Connecting a SCSI Cable ............................................................................................... 29 Connecting to a Wide SCSI Connector ................................................................ 29 Checking SCSI Termination.......................................................................................... 30 Connecting a Power Cable to the SCSI Tape Drive................................................... 30 Connecting a SATA Data and Power Cables ............................................................. 32 Completing Your Installation ....................................................................................... 33 Registering Your Tape Drive ........................................................................................ 34 Chapter 3 Installing External Tape Drives 35 Unpacking ....................................................................................................................... 36 What Else You Need ...................................................................................................... 36 Installation Summary..................................................................................................... 37 Reviewing Drive Default Settings................................................................................ 37 SCSI ID ............................................................................................................................. 38 Parity Checking .............................................................................................................. 39 Data Compression .......................................................................................................... 39 Media Recognition System (DDS-4 Drives Only)...................................................... 40 Power-On Self-Test ........................................................................................................ 40 Host Operating System.................................................................................................. 40 Connecting a SCSI Cable ............................................................................................... 41 Connecting to a Wide SCSI Connector ................................................................ 41 Connecting to a Narrow SCSI Connector ............................................................ 42 Checking SCSI Termination.......................................................................................... 42 Connecting a Power Cable ............................................................................................ 43 Completing Your Installation ....................................................................................... 44 Registering Your Tape Drive ........................................................................................ 44 Chapter 4 Operating Your Tape Drive 46 Using the Appropriate Media ...................................................................................... 46 Handling Cartridges ...................................................................................................... 47 DDS-4/DAT 72 User's Guide iv Contents Loading a Cartridge ....................................................................................................... 48 Initializing a Blank Cartridge ....................................................................................... 49 Unloading a Cartridge................................................................................................... 49 Write-Protecting a DDS Cartridge ............................................................................... 50 Cleaning the Tape Heads .............................................................................................. 51 Chapter 5 Understanding the Drive LEDs 53 Front Panel LEDs............................................................................................................ 53 LED Summary................................................................................................................. 55 Clean LED........................................................................................................................ 55 Media LED....................................................................................................................... 56 Drive LED........................................................................................................................ 57 Chapter 6 Troubleshooting 58 Missing or Damaged Parts............................................................................................ 59 SCSI ID Problems ........................................................................................................... 59 SCSI Termination Problems.......................................................................................... 59 Mounting Hardware Problems .................................................................................... 60 Drive Does Not Work .................................................................................................... 60 Power-On Self-Test Fails ............................................................................................... 60 Computer Does Not Boot.............................................................................................. 61 Computer Does Not Recognize Drive......................................................................... 61 Backup Program Does Not Recognize Drive ............................................................. 62 Write Error....................................................................................................................... 62 Hardware Error .............................................................................................................. 62 Appendix A Loading Revised Firmware 64 Firmware Upgrade Methods ........................................................................................ 64 Using Firmware Cartridges .......................................................................................... 65 Index 66 DDS-4/DAT 72 User's Guide v Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Drives Covered in This User's Guide ...................................................... 2 Front Panel Components ........................................................................... 4 For SCSI Drives Only -- Internal Tape Drive Jumper Settings ......... 14 For SCSI Drives Only -- Internal Tape Drive Switch Settings........... 15 Mounting an Internal Tape Drive .......................................................... 26 Mounting Holes for the Internal Tape Drive in a 3.5-inch Installation ............................................................................................. 27 Mounting Holes for the Internal Tape Drive in a 5.25-inch Installation ............................................................................................. 28 SCSI Interface Connector on the Internal Tape Drive ......................... 29 Two SCSI Termination Examples for the Internal Tape Drives......... 30 Power Connector on the Internal SCSI Tape Drive ............................. 31 Data Connector on the Internal SATA Tape Drive.............................. 32 Connecting the SATA Data Cable to the SATA Card ......................... 32 Connecting the SATA Power Supply Conversion Adapter Cable .... 33 Data Connector on the Internal SATA Tape Drive.............................. 33 Back Panel of the External Tape Drive .................................................. 39 Two SCSI Termination Examples for the External Tape Drives........ 43 DDS-4/DAT 72 User's Guide vi Figures Figure 17 Figure 18 Figure 19 Figure 20 Loading a Cartridge ................................................................................. 49 Eject Button on Front Panel of Drive ..................................................... 50 Write-protecting a DDS Cartridge ......................................................... 51 Front Panel LEDs on Internal Drive....................................................... 54 DDS-4/DAT 72 User's Guide vii Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 DDS-4 and DAT 72 Capacity and Transfer Rates .................................. 4 For SCSI Drives Only -- Internal Tape Drive Default Settings ......... 13 SCSI IDs and Corresponding Jumper Settings..................................... 16 Host Operating Systems and Corresponding Switch Settings........... 21 External Tape Drive Default Settings .................................................... 38 Matching Drives with the Media They Support .................................. 47 Cartridge Guidelines and Pitfalls ........................................................... 47 LED Quick Summary ............................................................................... 55 Clean LED .................................................................................................. 56 Media LED ................................................................................................. 56 Drive LED .................................................................................................. 57 DDS-4/DAT 72 User's Guide viii Preface This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with DDS-4 and DAT 72 drives. This chapter describes the purpose, scope, and audience of this document. It also lists the typographical conventions used in this document. Purpose This document describes how to install, configure, and care for the DDS-4 and DAT 72 external and internal tape drives. Refer to this guide, and keep it handy for future reference. This document provides information about the DDS-4 and DAT 72 drives including: · A quick installation guide · Installing the tape drives (specific to internal and external drives) · Basic tape drive operations · Understanding the LEDs · Troubleshooting guide. Audience This document is written for drive owners and operators of the DDS-4 and DAT 72 drives. The guide has been written for everyday user's of the drives to help with initial set-up and maintenance. DDS-4/DAT 72 User's Guide ix Document Organization 0 This document is arranged to help you quickly find the information you need to run and operate your DDS-4 or DAT 72 drive. The document is organized as follows: · Chapter 1, Quick Start Installation provide quick-start instructions for getting the drives up and running in the shortest possible time. · Chapter 2, Installing Internal Tape Drives describes how to install internal DDS-4 and DAT 72 drives. · Chapter 3, Installing External Tape Drives describes how to install the external tape drives. · Chapter 4, Operating Your Tape Drive describes how to operate the drives. · Chapter 5, Understanding the Drive LEDs describes the front-panel LEDs on the drives. · Chapter 6, Troubleshooting describes troubleshooting procedures. · Appendix A, Loading Revised Firmware describes how to upgrade firmware for your tape drive. This document concludes with a detailed index. Notational Conventions This document uses the following conventions: Note: Notes emphasize important information related to the main topic. Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and are included to prevent injury. Caution: Warning: This manual uses the following: · Right side of the library -- Refers to the right side as you face the component being described. DDS-4/DAT 72 User's Guide x Preface · Left side of the library -- Refers to the left side as you face the component being described. Related Documents The following documentation is related to the tape drive: Document No. 81-81537-xx Document Title DDS-4/DAT 72 Quick Start Guide Document Description Provides "quick" instructions on how to install and run the tape drive Refer to the appropriate product manuals for information about your tape drive and cartridges. SCSI-2 Specification 0 The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on this or other Quantum products, contact: Quantum Corporation 141 Innovation Drive Irvine, CA 92617 (949) 856-7800 (800) 284-5101 0 DDS-4/DAT 72 User's Guide xi Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com 0 Quantum Home Page Visit the Quantum home page at: http://www.quantum.com 0 Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: Asia/Pacific Rim: (949) 725-2100 or (800) 284-5101 (International Code) + 61 7 3839 0988 0 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748 Send faxes for the Customer Support Department to: North/South America: Asia/Pacific Rim: (949) 725-2176 (International Code) + 61 7 3839 0955 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848777 Send e-mail for the Customer Support Department to: North/South America: Asia/Pacific Rim: http://www.quantum.com/am/service_support/ Index.aspx apachelp@quantum.com Europe/Middle East/Africa: eurohelp@quantum.com DDS-4/DAT 72 User's Guide xii Chapter 1 1Quick Start Installation This chapter provides quick-start instructions for getting the internal or external tape drives up and running in the shortest possible time. Topics in this chapter are: · Product Overview · Tape Drive Components · Installing the Internal Tape Drive · Installing the External Tape Drive Note: If you prefer more detailed instructions, see chapter 3 for internal drive installation instructions or chapter 4 for external drive installation instructions. Product Overview 1 You have purchased the finest, most reliable digital data storage (DDS) drive available. As the industry leader, Quantum has once again revolutionized storage with the Model DDS-4 and Model DAT 72 drives. The DAT 72 and DDS-4 drives represent a commitment to engineering reliable and durable tape drive products that implement leading-edge technology. DDS-4/DAT 72 User's Guide 1 Chapter 1 Quick Start Installation Product Overview Designed for computer environments that require high-performance, high-capacity data storage, the DDS-4 and DAT 72 drives are based on a 3.5-inch mechanism and available as external and internal tape drives (see figure 1). The drives combine established Digital Audio Tape (DAT) technology, high-density recording, and hardware data-compression capabilities with Quantum's proven computer-grade design to provide unmatched reliability and performance characteristics among DDS products. Figure 1 Drives Covered in This User's Guide Internal Drive External Drive Features The following list summarizes the key features of the DDS-4 and DAT 72 drives. · Compatibility · · DDS-4: Supports DDS-2, DDS-3, and DDS-4 recording formats. DAT 72: Supports DDS-3, DDS-4, and DDS 5th Generation recording formats. · LVD / Ultra Wide SCSI connection · 3.5-inch internal form-factor for installation in a 3.5-inch half-height space · 3.5-inch half-height drive factory-installed with 5.25-inch mounting rails and bezel for installation in a 5.25-inch half-height space · External subsystem with built-in, auto-sensing, worldwide power supply · Serial ATA (SATA) 2.0 connection DDS-4/DAT 72 User's Guide 2 Chapter 1 Quick Start Installation Product Overview · · 3.5-inch internal form-factor for installation in a 3.5-inch halfheight space 3.5-inch half-height drive factory-installed with 5.25-inch mounting rails and bezel for installation in a 5.25-inch half-height space · Support for various native data-storage capacities (see table 1) · High-speed transfer rates for fast backups (see table 1) · Advanced onboard DDS-DC hardware using Lempel-Ziv (DCLZ) data-compression, doubling the drive's uncompressed capacity (e.g., a 20 GB uncompressed drive can be 40 GB with compression) (see table 1). · High-performance SCSI burst transfer rates · Three levels of error-correction code (ECC) and four-head design for read-after-write (RAW) error detection and correction (noncorrectable error rate of less than 1 in 1015 bits) · "Flying" preamplifier for greater signal-to-noise ratio · Flash memory to store setup parameters and enable field firmware upgrades · Automatic power-on self-test · State-of-the-art sealed drive mechanism and tape handling components for improved immunity to airborne contaminants and extended media life Applications The DAT 72 and DDS-4 drives are ideal for workstation, server, and network/enterprise applications. These applications include, but are not limited to: · Backup of high-capacity fixed discs · Data interchange between systems · Network servers · Online data collection · Near-line secondary storage for all types of text, graphics, or multimedia information · Archival storage DDS-4/DAT 72 User's Guide 3 Chapter 1 Quick Start Installation Tape Drive Components Capacity and Transfer Rates Table 1 DDS-4 and DAT 72 Capacity and Transfer Rates Characteristics Tape Length (meters) Native Capacity (Gbytes) Compressed Capacity (Gbytes) Native Transfer Rate (Mbytes/sec) DDS-2* 120 4 8 1.375 DDS-3 125 12 24 2.75 DDS-4 150 20 40 2.75 DDS 5th Generation** 170 36 72 3.5 *Applies to DDS-4 drives only **Applies to DAT 72 drives only Tape Drive Components Figure 2 illustrates the major components of the tape drives. 1 Figure 2 Front Panel Components Clean LED (green) Drive Media LED LED (green) (amber) Eject button DDS-4/DAT 72 User's Guide 4 Chapter 1 Quick Start Installation Installing the Internal Tape Drive Installing the Internal Tape Drive 1 Use the following procedure to install the internal tape drive (either SCSI or SATA interface). Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 Unpack the contents of your drive package, and check for missing or damaged items. 2 Identify any other items you need to perform this installation (see What Else You Need on page 10). 3 Collect the tools you will need to perform the installation (see Collecting the Necessary Tools on page 12). 4 Observe Electrostatic precautions when handling the internal tape drive (see Avoiding Electrostatic Damage on page 10). 5 For SCSI drives only -- Review the drive's default settings and change them if necessary: · · · · · · · · · SCSI ID: 6 Parity Checking: Enabled Terminator Power: Disabled Data Compression: Enabled Media Recognition (DDS-4 drives only): Enabled Power-On Self-Test: Enabled Host Operating System: Windows 98/Me/XP/NT/2000/2003 Server For SCSI drives only -- SCSI Interface Compatibility (DDS-4 drives only): Wide SCSI Vendor ID: SEAGATE DAT 6 Turn off your computer, remove its covers and power cable. Depending on your drive, select a 3.5-inch or 5.25-inch bay. 7 Mount the drive into the bay and secure using the supplied screws. 8 For SCSI drives only -- DDS-4/DAT 72 User's Guide 5 Chapter 1 Quick Start Installation Installing the External Tape Drive · · Connect one end of the SCSI interface cable to the host SCSI controller. Connect the other end of the cable to the back of the internal tape drive. Ensure the drive is terminated if it is not the last drive on the bus. Connect the power cable to the drive. Connect one end of the SATA data cable to the SATA data connector on the drive. Connect the other end of the SATA data cable to the SATA data connector on the SATA card or mainboard SATA connector. Connect one end of the SATA power supply conversion adapter cable to the computer power connector. Connect the other end of the adapter cable to the drive. · · · · · 9 For SATA drives only -- 10 Replace the computer covers and power cable, turn on the computer, and verify that the internal tape drive is operating properly by performing a trial backup. 11 Register your tape drive. Installing the External Tape Drive 1 Use the following procedure to install the external tape drive (SCSI drives only). Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 Unpack the contents of your drive package, and check for missing or damaged items. 2 Identify any other items you need to perform this installation (see What Else You Need on page 10). 3 Review the drive's default settings and change them if necessary: · · · DDS-4/DAT 72 User's Guide SCSI ID: 6 Parity Checking: Enabled Terminator Power: Supplied to the SCSI bus 6 Chapter 1 Quick Start Installation Installing the External Tape Drive · · · · · · Data Compression: Enabled Media Recognition (DDS-4 drives only): Enabled Power-On Self-Test: Enabled Host Operating System: Windows 98/Me/XP/NT/2000/2003 Server SCSI Interface Compatibility (DDS-4 drives only): Wide SCSI Vendor ID: SEAGATE DAT 4 Connect a SCSI interface cable to the drive. 5 Check the SCSI termination. 6 If the tape drive is the last device in the bus, it should be terminated. 7 Turn on the external tape drive, turn on the computer, and verify that the tape drive is operating properly by performing a trial backup. 8 Register your tape drive. DDS-4/DAT 72 User's Guide 7 Chapter 2 2Installing Internal Tape Drives This chapter describes how to install internal DDS-4 and DAT 72 drives. Topics in this chapter are: · Unpacking · What Else You Need · Avoiding Electrostatic Damage · Installation Summary · Collecting the Necessary Tools · Reviewing Drive Default Settings · SCSI ID · Parity Checking · Terminator Power · Data Compression · Media Recognition System (DDS-4 Drives Only) · Power-On Self-Test · Host Operating System · SCSI Wide/Narrow Configuration (DDS-4 Drives Only) · Vendor ID · Recording Drive Information · Accessing the Inside of Your Computer DDS-4/DAT 72 User's Guide 8