Quantum DDS-4/DAT 72 Autoloader User's Guide, 50002761, B01, July 2005 Made in USA. Quantum Corporation provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies. Contents Preface xi Chapter 1 Introduction and Quick Start Installation 1 Introduction ........................................................................................................ 2 Features ............................................................................................................... 3 Applications................................................................................................. 4 Tape Drive Components ................................................................................... 5 Installing the Internal Tape Drive ................................................................... 5 Installing the External Tape Drive................................................................... 6 Chapter 2 Installing Internal Tape Drives 9 Unpacking ......................................................................................................... 10 What Else You Need........................................................................................ 11 Avoiding Electrostatic Damage ..................................................................... 11 Installation Summary ...................................................................................... 12 Collecting the Necessary Tools ...................................................................... 12 Reviewing Drive Default Settings ................................................................. 13 SCSI ID ....................................................................................................... 15 DDS-4/DAT 72 User's Guide iii Parity Checking .........................................................................................17 Terminator Power .....................................................................................17 Data Compression.....................................................................................17 Media Recognition System (DDS-4 Drives Only) ................................18 Power-On Self-Test ...................................................................................18 Host Operating System ............................................................................19 SCSI Wide/Narrow Configuration (DDS-4 Drives Only) ..................20 Vendor ID...................................................................................................21 Recording Drive Information .........................................................................21 Accessing the Inside of Your Computer .......................................................21 Mounting the Internal Tape Drive.................................................................22 Mounting the Drive into a 3.5-inch Drive Bay......................................23 Mounting the Drive into a 5.25-inch Drive Bay....................................24 Connecting a SCSI Cable .................................................................................25 Connecting to a Wide SCSI Connector ..................................................26 Connecting to a Narrow SCSI Connector ..............................................26 Checking SCSI Termination............................................................................27 Connecting a Power Cable ..............................................................................28 Completing Your Installation .........................................................................28 Registering Your Tape Drive ..........................................................................29 Chapter 3 Installing External Tape Drives 31 Unpacking .........................................................................................................32 What Else You Need ........................................................................................32 Installation.........................................................................................................32 Reviewing Drive Default Settings..................................................................33 SCSI ID........................................................................................................34 Parity Checking .........................................................................................34 Data Compression.....................................................................................34 Media Recognition System (DDS-4 Drives Only) ................................35 Power-On Self-Test ...................................................................................35 Host Operating System ............................................................................35 Recording Drive Information .........................................................................35 Connecting a SCSI Cable .................................................................................36 Connecting to a Wide SCSI Connector ..................................................36 Connecting to a Narrow SCSI Connector ..............................................37 Checking SCSI Termination............................................................................37 iv DDS-4/DAT 72 User's Guide Connecting a Power Cable.............................................................................. 38 Completing Your Installation......................................................................... 39 Registering Your Tape Drive.......................................................................... 39 Chapter 4 Operating Your Tape Drive 41 Using the Appropriate Media ........................................................................ 41 Handling Cartridges........................................................................................ 42 Loading a Cartridge......................................................................................... 43 Initializing a Blank Cartridge ......................................................................... 44 Unloading a Cartridge .................................................................................... 44 Write-Protecting a DDS Cartridge................................................................. 45 Cleaning the Tape Heads................................................................................ 46 Chapter 5 Understanding the Drive LEDs 49 Front Panel LEDs ............................................................................................. 49 LED Summary .................................................................................................. 50 Clean LED ......................................................................................................... 51 Media LED ........................................................................................................ 52 Drive LED ......................................................................................................... 52 Chapter 6 Troubleshooting 55 Missing or Damaged Parts ............................................................................. 56 SCSI ID Problems ............................................................................................. 56 SCSI Termination Problems ........................................................................... 56 Mounting Hardware Problems...................................................................... 57 Drive Does Not Work...................................................................................... 57 Power-On Self-Test Fails................................................................................. 57 Computer Does Not Boot ............................................................................... 58 Computer Does Not Recognize Drive .......................................................... 58 Backup Program Does Not Recognize Drive............................................... 59 Write Error ........................................................................................................ 59 Hardware Error ................................................................................................ 60 DDS-4/DAT 72 User's Guide v Appendix A Loading Revised Firmware 61 Firmware Upgrade Methods ..........................................................................61 Using Firmware Cartridges ............................................................................62 Appendix B Disposal of Electrical and Electronic Equipment 63 Index 65 vi DDS-4/DAT 72 User's Guide Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Drives Covered in This User's Guide........................................ 2 Front Panel Components............................................................. 5 Internal Tape Drive Jumper Settings ....................................... 14 Internal Tape Drive Switch Settings ........................................ 15 Mounting an Internal Tape Drive ............................................ 23 Mounting Holes for the Internal Tape Drive in a 3.5-inch Installation................................................................................... 24 Mounting Holes for the Internal Tape Drive in a 5.25-inch Installation................................................................................... 25 SCSI Interface Connector on the Internal Tape Drive ................................................................................... 26 Two SCSI Termination Examples for the Internal Tape Drives ........................................................................................... 27 Power Connector on the Internal Tape Drive ........................ 28 Back Panel of the External Tape Drive .................................... 34 Two SCSI Termination Examples for the External Tape Drives ........................................................................................... 38 Loading a Cartridge ................................................................... 44 Eject Button on Front Panel of Drive ....................................... 45 DDS-4/DAT 72 User's Guide vii Figure 15 Figure 16 Write-protecting a DDS Cartridge ...........................................46 Front Panel LEDs on Internal Drive.........................................50 viii DDS-4/DAT 72 User's Guide Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 DDS-4 and DAT 72 Capacity and Transfer Rates.................... 4 Internal Tape Drive Default Settings....................................... 13 SCSI IDs and Corresponding Jumper Settings ...................... 16 Host Operating Systems and Corresponding Switch Settings............................................................................ 19 External Tape Drive Default Settings ...................................... 33 Matching Drives with the Media They Support .................... 42 Cartridge Guidelines and Pitfalls............................................. 42 LED Quick Summary................................................................. 50 Clean LED.................................................................................... 51 Media LED................................................................................... 52 Drive LED.................................................................................... 53 DDS-4/DAT 72 User's Guide ix x DDS-4/DAT 72 User's Guide Preface You have purchased the finest, most reliable digital data storage (DDS) drive available. As the industry leader, Quantum has once again revolutionized storage with the Model DDS-4 and Model DAT 72 drives. The DAT 72 and DDS-4 DDS drives represent Quantum's commitment to engineering reliable and durable tape drive products that implement leading-edge technology. Audience This manual is written for drive owners and operators of the DDS-4 and DAT 72 drives. The guide has been written for everyday user's of the drives to help with initial set-up and maintenance. Purpose This User's Guide describes how to install, ...