User manual QUANTUM DAT72

Quantum DDS-4/DAT 72 Autoloader User's Guide, 50002761, B01, July 2005 Made in USA. Quantum Corporation provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies. Contents Preface xi Chapter 1 Introduction and Quick Start Installation 1 Introduction ........................................................................................................ 2 Features ............................................................................................................... 3 Applications................................................................................................. 4 Tape Drive Components ................................................................................... 5 Installing the Internal Tape Drive ................................................................... 5 Installing the External Tape Drive................................................................... 6 Chapter 2 Installing Internal Tape Drives 9 Unpacking ......................................................................................................... 10 What Else You Need........................................................................................ 11 Avoiding Electrostatic Damage ..................................................................... 11 Installation Summary ...................................................................................... 12 Collecting the Necessary Tools ...................................................................... 12 Reviewing Drive Default Settings ................................................................. 13 SCSI ID ....................................................................................................... 15 DDS-4/DAT 72 User's Guide iii Parity Checking .........................................................................................17 Terminator Power .....................................................................................17 Data Compression.....................................................................................17 Media Recognition System (DDS-4 Drives Only) ................................18 Power-On Self-Test ...................................................................................18 Host Operating System ............................................................................19 SCSI Wide/Narrow Configuration (DDS-4 Drives Only) ..................20 Vendor ID...................................................................................................21 Recording Drive Information .........................................................................21 Accessing the Inside of Your Computer .......................................................21 Mounting the Internal Tape Drive.................................................................22 Mounting the Drive into a 3.5-inch Drive Bay......................................23 Mounting the Drive into a 5.25-inch Drive Bay....................................24 Connecting a SCSI Cable .................................................................................25 Connecting to a Wide SCSI Connector ..................................................26 Connecting to a Narrow SCSI Connector ..............................................26 Checking SCSI Termination............................................................................27 Connecting a Power Cable ..............................................................................28 Completing Your Installation .........................................................................28 Registering Your Tape Drive ..........................................................................29 Chapter 3 Installing External Tape Drives 31 Unpacking .........................................................................................................32 What Else You Need ........................................................................................32 Installation.........................................................................................................32 Reviewing Drive Default Settings..................................................................33 SCSI ID........................................................................................................34 Parity Checking .........................................................................................34 Data Compression.....................................................................................34 Media Recognition System (DDS-4 Drives Only) ................................35 Power-On Self-Test ...................................................................................35 Host Operating System ............................................................................35 Recording Drive Information .........................................................................35 Connecting a SCSI Cable .................................................................................36 Connecting to a Wide SCSI Connector ..................................................36 Connecting to a Narrow SCSI Connector ..............................................37 Checking SCSI Termination............................................................................37 iv DDS-4/DAT 72 User's Guide Connecting a Power Cable.............................................................................. 38 Completing Your Installation......................................................................... 39 Registering Your Tape Drive.......................................................................... 39 Chapter 4 Operating Your Tape Drive 41 Using the Appropriate Media ........................................................................ 41 Handling Cartridges........................................................................................ 42 Loading a Cartridge......................................................................................... 43 Initializing a Blank Cartridge ......................................................................... 44 Unloading a Cartridge .................................................................................... 44 Write-Protecting a DDS Cartridge................................................................. 45 Cleaning the Tape Heads................................................................................ 46 Chapter 5 Understanding the Drive LEDs 49 Front Panel LEDs ............................................................................................. 49 LED Summary .................................................................................................. 50 Clean LED ......................................................................................................... 51 Media LED ........................................................................................................ 52 Drive LED ......................................................................................................... 52 Chapter 6 Troubleshooting 55 Missing or Damaged Parts ............................................................................. 56 SCSI ID Problems ............................................................................................. 56 SCSI Termination Problems ........................................................................... 56 Mounting Hardware Problems...................................................................... 57 Drive Does Not Work...................................................................................... 57 Power-On Self-Test Fails................................................................................. 57 Computer Does Not Boot ............................................................................... 58 Computer Does Not Recognize Drive .......................................................... 58 Backup Program Does Not Recognize Drive............................................... 59 Write Error ........................................................................................................ 59 Hardware Error ................................................................................................ 60 DDS-4/DAT 72 User's Guide v Appendix A Loading Revised Firmware 61 Firmware Upgrade Methods ..........................................................................61 Using Firmware Cartridges ............................................................................62 Appendix B Disposal of Electrical and Electronic Equipment 63 Index 65 vi DDS-4/DAT 72 User's Guide Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Drives Covered in This User's Guide........................................ 2 Front Panel Components............................................................. 5 Internal Tape Drive Jumper Settings ....................................... 14 Internal Tape Drive Switch Settings ........................................ 15 Mounting an Internal Tape Drive ............................................ 23 Mounting Holes for the Internal Tape Drive in a 3.5-inch Installation................................................................................... 24 Mounting Holes for the Internal Tape Drive in a 5.25-inch Installation................................................................................... 25 SCSI Interface Connector on the Internal Tape Drive ................................................................................... 26 Two SCSI Termination Examples for the Internal Tape Drives ........................................................................................... 27 Power Connector on the Internal Tape Drive ........................ 28 Back Panel of the External Tape Drive .................................... 34 Two SCSI Termination Examples for the External Tape Drives ........................................................................................... 38 Loading a Cartridge ................................................................... 44 Eject Button on Front Panel of Drive ....................................... 45 DDS-4/DAT 72 User's Guide vii Figure 15 Figure 16 Write-protecting a DDS Cartridge ...........................................46 Front Panel LEDs on Internal Drive.........................................50 viii DDS-4/DAT 72 User's Guide Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 DDS-4 and DAT 72 Capacity and Transfer Rates.................... 4 Internal Tape Drive Default Settings....................................... 13 SCSI IDs and Corresponding Jumper Settings ...................... 16 Host Operating Systems and Corresponding Switch Settings............................................................................ 19 External Tape Drive Default Settings ...................................... 33 Matching Drives with the Media They Support .................... 42 Cartridge Guidelines and Pitfalls............................................. 42 LED Quick Summary................................................................. 50 Clean LED.................................................................................... 51 Media LED................................................................................... 52 Drive LED.................................................................................... 53 DDS-4/DAT 72 User's Guide ix x DDS-4/DAT 72 User's Guide Preface You have purchased the finest, most reliable digital data storage (DDS) drive available. As the industry leader, Quantum has once again revolutionized storage with the Model DDS-4 and Model DAT 72 drives. The DAT 72 and DDS-4 DDS drives represent Quantum's commitment to engineering reliable and durable tape drive products that implement leading-edge technology. Audience This manual is written for drive owners and operators of the DDS-4 and DAT 72 drives. The guide has been written for everyday user's of the drives to help with initial set-up and maintenance. Purpose This User's Guide describes how to install, configure, and care for the DDS-4 and DAT 72 external and internal tape drives. Please read the appropriate chapters and appendixes carefully, and keep this Guide handy for future reference. This document provides information about the DDS-4 and DAT 72 drives including: · · · · · A quick installation guide Installing the tape drives (specific to internal and external drives) Basic tape drive operations Understanding the LEDs Troubleshooting guide. DDS-4/DAT 72 User's Guide xi Document Organization 0 This document is arranged to help you quickly find the information you need to run and operate your DDS-4 or DAT 72 drive. The document is organized as follows: · Chapter 1, Introduction and Quick Start Installation provide a product overview and quick-start instructions for getting the drives up and running in the shortest possible time. Chapter 2, Installing Internal Tape Drives describes how to install internal DDS-4 and DAT 72 drives. Chapter 3, Installing External Tape Drives describes how to install the external tape drives. Chapter 4, Operating Your Tape Drive describes how to operate the drives. Chapter 6, Troubleshootingdescribes the front-panel LEDs on the drives. Appendix A, Loading Revised Firmware describes how to upgrade firmware for your tape drive. Appendix B, Disposal of Electrical and Electronic Equipment provides the WEEE compliance statement. · · · · · · This document concludes with a detailed index. Notational Conventions This manual uses the following conventions: Note: Notes emphasize important information related to the main topic. Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and are included to prevent injury. Caution: Warning: This manual uses the following: xii DDS-4/DAT 72 User's Guide · · Right side of the library -- Refers to the right side as you face the component being described. Left side of the library -- Refers to the left side as you face the component being described. Related Documents Documents related to the DDS-4 and DAT 72 drives are shown below: Refer to the appropriate product manuals for information about your tape drive and cartridges. SCSI-2 Specification 0 The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on the DDS-4, DAT 72, or other products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com DDS-4/DAT 72 User's Guide xiii 0 0 Quantum Home Page Visit the Quantum home page at: www.quantum.com 0 Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: (949) 725-2100 or (800) 284-5101 (International Code) + 61 7 3839 0988 0 (International Code) + 44 (0) 1256 848748 Send faxes for the Customer Support Department to: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: (949) 725-2176 (International Code) + 61 7 3839 0955 (International Code) + 44 (0) 1256 848777 Send e-mail for the Customer Support Department to: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: www.quantum.com/support apachelp@quantum.com eurohelp@quantum.com xiv DDS-4/DAT 72 User's Guide and Quick Start Installation 1Introduction Chapter 1 This chapter introduces your internal or external tape drives and provides quick-start instructions for getting the tape drives up and running in the shortest possible time. Topics in this chapter are: · · · · · Introduction Features Tape Drive Components Installing the Internal Tape Drive Installing the External Tape Drive For more detailed instructions, see chapter 3 for internal drive installation instructions or chapter 4 for external drive installation instructions. Note: DDS-4/DAT 72 User's Guide 1 Chapter 1 Introduction and Quick Start Installation Introduction Introduction 1 You have purchased the finest, most reliable digital data storage (DDS) drive available. As the industry leader, Quantum has once again revolutionized storage with the Model DDS-4 and Model DAT 72 drives. The DAT 72 and DDS-4 DDS drives represent Quantum's commitment to engineering reliable and durable tape drive products that implement leading-edge technology. Designed for computer environments that require high-performance, high-capacity data storage, the DDS-4 and DAT 72 drives are based on a 3.5-inch mechanism and available as external and internal tape drives (see figure 1). The drives combine established Digital Audio Tape (DAT) technology, high-density recording, and hardware data-compression capabilities with Quantum's proven computer-grade design to provide unmatched reliability and performance characteristics among DDS products. Figure 1 Drives Covered in This User's Guide Internal Drive External Drive 2 DDS-4/DAT 72 User's Guide Chapter 1 Introduction and Quick Start Installation Features Features 1 The following list summarizes the key features of the DDS-4 and DAT 72 drives. · Compatibility · · · · DDS-4: Supports DDS-2, DDS-3, and DDS-4 recording formats. DAT 72: Supports DDS-3, DDS-4, and DDS 5th Generation recording formats. LVD / Ultra Wide SCSI connection Three convenient form-factors: · · 3.5-inch internal form-factor for installation in a 3.5-inch halfheight space 3.5-inch half-height drive factory-installed with 5.25-inch mounting rails and bezel for installation in a 5.25-inch half-height space External subsystem with built-in, auto-sensing, worldwide power supply · · · · Support for various native data-storage capacities (see table 1) High-speed transfer rates for fast backups (see table 1) Advanced onboard DDS-DC hardware using Lempel-Ziv (DCLZ) data-compression, doubling the drive's uncompressed capacity (that is a 20 GB uncompressed drive can be 40 GB with compression) (see table 1). High-performance SCSI burst transfer rates Three levels of error-correction code (ECC) and four-head design for read-after-write (RAW) error detection and correction (uncorrectable error rate of less than 1 in 1015 bits) "Flying" preamplifier for greater signal-to-noise ratio Flash memory to store setup parameters and enable field firmware upgrades Automatic power-on self-test · · · · · DDS-4/DAT 72 User's Guide 3 Chapter 1 Introduction and Quick Start Installation Features · State-of-the-art sealed drive mechanism and tape handling components for improved immunity to airborne contaminants and extended media lifeAudience Applications 1 The DAT 72 and DDS-4 drives are ideal for workstation, server, and network/enterprise applications. These applications include, but are not limited to: · · · · · · Backup of high-capacity fixed discs Data interchange between systems Network servers Online data collection Near-line secondary storage for all types of text, graphics, or multimedia information Archival storage Capacity and Transfer Rates Table 1 DDS-4 and DAT 72 Capacity and Transfer Rates Characteristics Tape Length (meters) Native Capacity (Gbytes) COmpressed Capacity (Gbytes) Native Transfer Rate (Mbytes/sec) DDS-2* 120 4 8 1.375 DDS-3 125 12 24 2.75 DDS-4 150 20 40 2.75 DDS 5th Generation** 170 36 72 3.5 *Applies to DDs-4 drives only **Applies to DAT 72 drives only 4 DDS-4/DAT 72 User's Guide Chapter 1 Introduction and Quick Start Installation Tape Drive Components Tape Drive Components Figure 2 illustrates the major components of the tape drives. 1 Figure 2 Front Panel Components Clean LED (green) Media Drive LED LED (green) (amber) Eject Button Installing the Internal Tape Drive Use the following procedure to install the internal tape drive. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 1 Unpack the contents of your drive package, and check for missing or damaged items. 2 Identify any other items you need to perform this installation. 3 Collect the tools you will need to perform the installation. 4 Observe Electrostatic precautions when handling the internal tape drive. 5 Review the drive's default settings and change them if necessary: · · · SCSI ID: 6 Parity Checking: Enabled Terminator Power: Disabled DDS-4/DAT 72 User's Guide 5 Chapter 1 Introduction and Quick Start Installation Installing the External Tape Drive · · · · · · Data Compression: Enabled Media Recognition (DDS-4 drives only): Enabled Power-On Self-Test: Enabled Host Operating System: Windows 98/Me/XP/NT/2000/2003 Server SCSI Interface Compatibility (DDS-4 drives only): Wide SCSI Vendor ID: SEAGATE DAT 6 Turn off your computer, remove its covers and power cable, and select a mounting bay for the drive. Depending on your drive, select a 3.5-inch or 5.25-inch bay. 7 Mount the drive into the bay and secure using the supplied screws. 8 Connect a SCSI interface cable to the drive. 9 Be sure the internal tape drive is not the last device on the SCSI bus (the drive does not provide SCSI termination). 10 Connect a power cable to the drive. 11 Replace the computer covers and power cable, turn on the computer, and verify that the internal tape drive is operating properly. 12 Register your tape drive. Installing the External Tape Drive Use the following procedure to install the external tape drive. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 1 Unpack the contents of your drive package, and check for missing or damaged items. 2 Identify any other items you need to perform this installation. 3 Review the drive's default settings and change them if necessary: · · SCSI ID: 6 Parity Checking: Enabled 6 DDS-4/DAT 72 User's Guide