User manual QUANTUM LTO3 DRIVE

Quantum LTO-3 Tape Drive User's Guide, P/N 50002764, B01, July 2005 Made in USA. Quantum Corporation provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies. Contents Preface xi Chapter 1 Overview, Unpacking Instructions and Quick Start 1 Overview............................................................................................................. 1 Drive Configurations.................................................................................. 2 Features ........................................................................................................ 2 Unpacking and Inspection................................................................................ 3 Quick Start Guide ............................................................................................. 4 Internal LTO-3 Tape Drive Quick Start ................................................... 4 Desktop LTO-3 Tape Drive Quick Start .................................................. 5 Internal Tape Drive Guidelines and Cautions............................................... 5 Chapter 2 Installation 7 Drive Installation Instructions ......................................................................... 7 Installing an Internal LTO-3 Tape Drive ........................................................ 8 Configuring an LVD Drive........................................................................ 8 Mounting the Internal LTO-3 Tape Drive............................................. 11 Connector Detail ....................................................................................... 12 ADI Free Cable Connector....................................................................... 13 LTO-3 Tape Drive User's Guide iii Contents Connecting a SCSI Cable..........................................................................14 Checking the SCSI Termination ..............................................................15 Connecting a Serial Cable for Tape Libraries........................................16 Bus Composition .......................................................................................17 Connecting a Power Cable.......................................................................18 Installing the LTO Driver.........................................................................18 Registering Your Tape Drive...................................................................18 Installing a Desktop LTO-3 Tape Drive ........................................................18 Setting the SCSI ID ....................................................................................19 Connecting a SCSI Cable..........................................................................19 Checking the SCSI Termination ..............................................................20 Connecting a Power Cord........................................................................21 Installing the LTO Driver.........................................................................21 Registering Your Tape Drive...................................................................21 Chapter 3 Operation 23 Understanding the Front Panel Display .......................................................24 Blink Codes .......................................................................................................25 Using LTO Cartridges......................................................................................26 Loading a Cartridge..................................................................................26 Unloading a Cartridge..............................................................................26 Write-protecting a Cartridge ...................................................................27 Cartridge Care and Maintenance............................................................28 Drive Maintenance ...........................................................................................28 Cleaning the Tape Drive ..........................................................................29 Parking the Drive for Shipping ......................................................................30 Using the Load/Unload Button to Park the Drive...............................30 Using Software to Park the Drive ...........................................................30 Chapter 4 Theory 31 Track Layout .....................................................................................................31 Recording Method............................................................................................33 Data Buffer ........................................................................................................33 Data Integrity ....................................................................................................33 Error-correction Code (ECC) ...................................................................34 Servo-tracking Faults ................................................................................35 iv LTO-3 Tape Drive User's Guide Contents Data Compression............................................................................................ 35 Data Compression Considerations......................................................... 36 Intelligent Data Compression ................................................................. 37 Chapter 5 Specifications 39 Physical Specifications .................................................................................... 40 Power Specifications........................................................................................ 42 Drive Performance Specifications.................................................................. 43 Environmental Requirements ........................................................................ 44 Injected Noise ............................................................................................ 45 Reliability .......................................................................................................... 45 Mean Time Between Failures ......................................................................... 46 Mean Time to Replace.............................................................................. 47 LTO Cartridge Specifications ......................................................................... 47 Environmental Considerations ............................................................... 47 Cartridge Memory .................................................................................... 48 Cartridge Reliability ................................................................................. 48 Regulatory Compliance .................................................................................. 48 Safety Compliance .................................................................................... 48 Electromagnetic Compatibility (EMC) .................................................. 50 Disposal of Electrical and Electronic Equipment ....................................... 51 Chapter 6 UNIX Settings 53 A Word About SCSI Controllers.................................................................... 54 Configuring for the DEC/Compaq UNIX Environment ........................... 54 Finding Existing SCSI Controllers and Devices ................................... 54 Configuring Digital UNIX Version 4.0 and later/Compaq Tru64 Unix 5.x.................................................................................... 54 Configuring for the Sun Environment (Solaris 2.4, 2.5, 2.6, 7, 8, and 9)... 55 Finding Current SCSI Controllers and Targets .................................... 55 Types of Controllers ................................................................................. 56 Configuring the Device File st.conf........................................................ 56 Configuring for the IBM AIX Environment (AIX Version 4.1.x and later) .................................................................................................... 58 Finding Existing SCSI Controllers and Devices ................................... 58 Configuring the LTO-3 Tape Drives using SMIT................................. 58 Configuring for SCO Open Server 5.0.x ...................................................... 59 LTO-3 Tape Drive User's Guide v Contents Finding Existing SCSI Controllers and Devices ...................................59 Configuring the LTO-3 Tape Drive with mkdev..................................60 Configuring for Linux......................................................................................61 Finding Existing SCSI Controllers and Devices ...................................61 Using the LTO-3 Tape Drive ...................................................................62 Configuring for SGI Irix ..................................................................................63 Finding Current SCSI Controllers and Targets.....................................63 Modifying the IRIX Configuration File..................................................63 Configuring for HP-UX 11.0 ...........................................................................64 Finding Current Hardware/Driver Configuration..............................64 Attaching the LTO-3 Tape Drive ............................................................64 Chapter 7 Troubleshooting Guide 67 Installation Best Practices ................................................................................67 Follow SCSI Best Practices .......................................................................67 SCSI Host Bus Adapters (HBA) ..............................................................67 Adding the Tape Drive.............................................................................68 Troubleshooting Suggestions .........................................................................69 Computer will not Boot............................................................................69 Computer Boots but Does Not Recognize the Tape Drive..................69 Tape Drive Recognized During System Boot But Not by Operating System or Application....................................................71 Problems with Tape Drive and Cartridge .............................................72 Emergency Reset and Emergency Cartridge Eject ...............................75 Problems During Backup/Restore Operations ....................................75 Index 81 vi LTO-3 Tape Drive User's Guide Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Typical Internal and Desktop Configurations ......................... 2 Internal LTO-3 Tape Drive Jumper Settings............................. 9 Acceptable Mounting Orientations ......................................... 11 Internal LTO-3 Tape Drive Mounting Dimensions ............ 12 ADI Fixed Board Connector ..................................................... 13 ADI Free Cable Connector ........................................................ 14 Rear View of the Internal LTO-3 Tape drive ....................... 15 Two SCSI Termination Examples for the Internal LTO-3 Tape Drive .................................................................................. 16 Switches and Connectors on the Back of the Desktop LTO-3 Tape Drive....................................................................... 19 SCSI Termination Examples for the Desktop LTO-3 Tape Drive .................................................................................. 20 Generic Front Panel Display .................................................... 24 Ultrium Cartridge Showing Write-Protect Switch ................ 27 Layout of the Tracks on LTO Ultrium Tapes ........................ 32 Internal LTO-3 Tape Drive Dimensions.................................. 41 LTO-3 Tape Drive User's Guide vii Figures viii LTO-3 Tape Drive User's Guide Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 ISCSI IDs and Jumper Settings for an Internal LTO-3 Tape Drive ..................................................................................... 9 Serial Interface Connector Pin Assignments (LTO-3) ........... 16 ADT Bus Connections................................................................ 17 LTO-3 Tape Drive Blink Codes ................................................ 25 Physical Specifications............................................................... 40 Voltage and Current .................................................................. 42 Power Dissipation ...................................................................... 42 Drive Performance Specifications ............................................ 43 Environmental Requirements................................................... 44 Reliability..................................................................................... 46 Environmental Tolerances ........................................................ 47 LTO-3 Tape Drive User's Guide ix Tables x LTO-3 Tape Drive User's Guide Preface The LTO-3 Tape Drive is a high-performance 16-channel tape drive that complies with the LTO interchange specifications. The drive is suited for mid-range to high-end servers, mainframe systems, and tape library automation systems. Audience This document was written for users of the LTO-3 Tape Drive. Purpose This document provides information about the LTO-3 Tape Drive including: · · · · · · Installation Unpacking Basic library operations Specifications UNIX Settings Troubleshooting LTO-3 Tape Drive User's Guide xi Preface Document Organization This User's Guide describes how to install, configure, and care for the LTO-3 desktop and internal tape drives. Please read the appropriate chapters and appendixes carefully, and keep this Guide handy for future reference. · Chapter 1, Overview, Unpacking Instructions and Quick Start provides on overview of LTO-3 Tape Drive and its features as well as handling precautions and unpacking tips. It provides quick-start instructions for getting the drives up and running in the shortest possible time. Chapter 2, Installation provides installation instructions for the internal and desktop drives. It provides a summary of cabling and connector specifications. Chapter 3, Operation explains the use and operation of the drive and describes maintenance procedures, including drive "parking." Chapter 4, Theory describes the theory of operation behind the drives, including the technology used in various drive components. Chapter 5, Specifications contains detailed drive and cartridge specifications, as well as a summary of regulatory approvals and WEEE Compliance statement. Chapter 6, UNIX Settings describes the settings for Unix systems. Chapter 7, Troubleshooting Guide provides troubleshooting procedures you can follow in the unlikely event you encounter a problem with your drive. · · · · · · This document concludes with a detailed index. Notational Conventions This manual uses the following conventions: Note: Notes emphasize important information related to the main topic. Tech Tips provide technical information which may be helpful in performing the procedure. Tech Tip: xii LTO-3 Tape Drive User's Guide Preface Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and are included to prevent injury. Warning: Related Documents Refer to the appropriate product manuals for information about your tape drive and cartridges. SCSI-2 Specification 0 The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on the LTO-3 Tape Drive or other products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 0 LTO-3 Tape Drive User's Guide xiii Preface Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com 0 Quantum Home Page Visit the Quantum home page at: www.quantum.com 0 Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: (949) 725-2100 or (800) 284-5101 (International Code) + 61 7 3839 0988 0 (International Code) + 44 (0) 1256 848748 Send faxes for the Customer Support Department to: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: (949) 725-2176 (International Code) + 61 7 3839 0955 (International Code) + 44 (0) 1256 848777 Send e-mail for the Customer Support Department to: Asia/Pacific Rim: Europe/Middle East/Africa: apachelp@quantum.com eurohelp@quantum.com Visit our web site: www.quantum.com/support xiv LTO-3 Tape Drive User's Guide Chapter 1 Unpacking Instructions and Quick Start 1Overview, This chapter provides an overview of this product and a quick start guide. It also discusses unpacking and inspection considerations. Topics covered in this chapter are: · · · · Overview Internal Tape Drive Guidelines and Cautions Quick Start Guide Internal Tape Drive Guidelines and Cautions Overview The LTO-3 is a high-performance 16-channel tape drive that complies with the LTO interchange specifications. The drive is suited for midrange to high-end servers, mainframe systems, and tape library automation systems. The LTO-3 Tape Drive uses Ultrium data cartridges. Its capacity is maximized using intelligent data compression. The drive has a native capacity of 400 Gbytes (800 Gbytes assuming 2:1 data compression). 1 LTO-3 Tape Drive User's Guide 1 Chapter 1 Overview, Unpacking Instructions and Quick Start Overview Drive Configurations 1 The LTO-3 Tape Drive has a 5¼-inch, full-height form factor, with automatic electromechanical cartridge soft load. The drive is available as an internal and a desktop drive. · · Internal LTO-3 Tape Drive fits in a 5¼-inch full-height drive bay. Desktop LTO-3 Tape Drive is a stand-alone unit with a built-in power supply. Figure 1 Typical Internal and Desktop Configurations Features 1 The following list summarizes the key features of the LTO-3 Tape Drive. · · Performance · Up to 68 Mbytes-per-second native transfer. 13-Speed Transfer matches tape drive speed to that of the host -- optimizes data transfers, resulting in shorter backup times and increased reliability. Two convenient form-factors: · · 5¼-inch internal form-factor for installation in a 5¼-inch halfheight space. External desktop form-factor. · 2 LTO-3 Tape Drive User's Guide Chapter 1 Overview, Unpacking Instructions and Quick Start Unpacking and Inspection · · · · · · · · · · · · · Intelligent data compression maximizes performance and capacity by analyzing compressibility prior to recording. Cartridge memory enables fast loading of cartridges and stores pertinent information about the media. 128-Mbyte data buffer for high-performance. Tape Alert drive performance monitoring and reporting. Third generation read channel for increased maturity and data integrity. Patented head positioner for increased data integrity. Shock damped isolated chassis. MediaShield increases media life through managed airflow dynamics with isolated HTI chamber. SmartVerify includes two levels of ECC for extra data safety and protection from errors. Reliable tape picking implementation for increased reliability. Custom-designed LSI circuitry for fast, efficient data processing. RISC processors for fast, efficient data processing. Supports a wide variety of UNIX platforms Unpacking and Inspection 1 Although drives are inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking the drive. 1 Visually inspect the shipping containers and notify your carrier immediately of any damage. 2 Place shipping containers on a flat, clean, stable surface; then carefully remove the contents. If the equipment is damaged, notify your Quantum representative. 3 Always save the containers and packing materials for any future reshipment. LTO-3 Tape Drive User's Guide 3 Chapter 1 Overview, Unpacking Instructions and Quick Start Quick Start Guide Quick Start Guide Use the following quick-start instructions to get your tape drive up and running as quickly as possible. 1 Internal LTO-3 Tape Drive Quick Start 1 Use the following procedure to install the internal LTO-3 Tape Drive. Print the page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 Unpack the contents of your drive package, and check for damaged items. See Internal Tape Drive Guidelines and Cautions on page 5. 2 Review the drive's default settings and change them if necessary: · SCSI ID: 6 · Terminator Power: Disabled See Configuring an LVD Drive on page 8. 3 Turn off your computer, remove its covers and power cable, and select a mounting bay for the drive. See Mounting the Internal LTO-3 Tape Drive on page 11. 4 Connect a SCSI interface cable to the drive. See Connecting a SCSI Cable on page 14. 5 Terminate the SCSI bus if the internal tape drive is the last device on the SCSI bus. See Checking the SCSI Termination on page 15. 6 Connect a serial cable, if connecting the tape drive to a tape library. See Connecting a Serial Cable for Tape Libraries on page 16. 7 Connect a power cable to the drive. See Bus Composition on page 17. 8 Replace the computer covers and power cable, turn on the computer, and verify that the internal tape drive is operating properly. 9 Register your tape drive. See Registering Your Tape Drive on page 18. 4 LTO-3 Tape Drive User's Guide Chapter 1 Overview, Unpacking Instructions and Quick Start Internal Tape Drive Guidelines and Cautions Desktop LTO-3 Tape Drive Quick Start 1 Use the following procedure to install the desktop LTO-3 Tape Drive. Print the page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 Unpack the contents of your drive package, and check for damaged items. See Internal Tape Drive Guidelines and Cautions on page 5. 2 Review the drive's default settings and change them if necessary: · SCSI ID: 6 See Setting the SCSI ID on page 19. 3 Connect a SCSI interface cable to the drive. See Connecting a SCSI Cable on page 19. 4 Check the SCSI termination. See Checking the SCSI Termination on page 20. 5 Connect a power cable to the drive. See Connecting a Power Cord on page 21. 6 Turn on the computer, turn on the desktop tape drive, and verify that the desktop tape drive is operating properly. 7 Register your tape drive. See Registering Your Tape Drive on page 21. Internal Tape Drive Guidelines and Cautions The following guidelines and cautions apply to handling and installing internal tape drives. Keep them in mind as you install the drive. · · Handle the drive by the sides rather than by the top cover to reduce the risk of dropping the drive or damaging it during installation. 1 Internal drives contain some exposed components that are sensitive to static electricity. To reduce possible damage from static discharge, the drives are shipped in a protective antistatic bag. Do not remove the drive from the antistatic bag until you are ready to install it. LTO-3 Tape Drive User's Guide 5 Chapter 1 Overview, Unpacking Instructions and Quick Start Internal Tape Drive Guidelines and Cautions · Before you remove the drive from the antistatic bag, touch a metal or grounded surface to discharge any static electricity buildup from your body. Always lay the drive either on top of the antistatic bag or place it inside of the bag to reduce possible damage from static discharge. Install LVD drives only in an LVD environment. Do not mix HVD and LVD devices on the same SCSI bus. Due to the speed of the LTO-3 Tape Drive, it is recommended that a maximum of one LTO-3 Tape Drive be connected to one host SCSI adapter. · · · 6 LTO-3 Tape Drive User's Guide