Quantum SuperLoader 3 User's Guide Update User's Guide Update 3 Documentation Update............................................................................................................3 Introduction 3 SuperLoader 3 LTO-2................................................................................................3 SuperLoader 3 LTO-3................................................................................................3 SuperLoader 3 VS160 ................................................................................................3 SuperLoader 3 SDLT600 ..........................................................................................................4 Installation and Configuration 4 SCSI Bus Requirements............................................................................................................4 General Information..................................................................................................4 Operating the Autoloader 5 Viewing SuperLoader 3 Autoloader Status ..........................................................................5 Viewing Tape Drive Status......................................................................................................5 On-board Remote Management 5 Viewing Status Information ....................................................................................................5 Setting the System Time...........................................................................................................5 Running Diagnostic Tests ........................................................................................................6 Diagnostics .................................................................................................................6 Sales Demo .................................................................................................................6 Viewing Error or History Logs ...............................................................................................6 Sequential Operations...............................................................................................6 Document 81-81467-02, A01, October 2005 1 Quantum SuperLoader 3 Autoloader Documentation Update Document 81-81467-02, A01 October 2005 Diagnostics 7 Front Panel Diagnostic Tests ...................................................................................................7 On-board Remote Management Diagnostics Tests ..............................................7 Troubleshooting 7 Error Code Field Descriptions ..............................................................................................10 Specifications 19 Autoloader Power Specifications .........................................................................................19 Made in the USA. Quantum Corporation provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT © Copyright 2005 by Quantum Corporation. All rights reserved. Your right to copy this document is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum, the Quantum logo, and SuperLoader 3 are trademarks of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape and Super DLTtape are registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies. 2 Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 User's Guide Update Documentation Update 0 0 This document lists items relative to the Quantum SuperLoader 3 autoloader. These items were corrected after publication. Introduction SuperLoader 3 LTO-2 0 0 The autoloader is SCSI-3 compatible and operates as a single SCSI ID/two LUN data storage device. The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum LTO-2 half-height tape drive and contains up to sixteen Ultrium 2 data cartridges when utilizing two magazines, providing a compressed capacity of 6.4 Terabytes and sustained data transfer rate of 93.6 GB per hour (native) or as high as 187.2 GB per hour compressed (assuming 2:1 compression). The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI -3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features. SuperLoader 3 LTO-3 0 The autoloader is SCSI-3 compatible and operates as a single SCSI ID/two LUN data storage device. The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum LTO-3 tape drive and contains up to sixteen Ultrium 3 data cartridges when utilizing two magazines, providing a compressed capacity of 6.4 Terabytes and sustained data transfer rate of 245 GB per hour (native) or as high as 490 GB per hour compressed (assuming 2:1 compression). The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI -3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features. SuperLoader 3 VS160 0 The autoloader is SCSI-3 compatible and operates as a single SCSI ID/two LUN data storage device. The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum DLT VS160tape drive and contains up to sixteen VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 2560 Gigabytes and sustained data transfer rate of 28.8GB per hour (native) or as high as 57.6 GB per hour compressed (assuming 2:1 compression). The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI -3 LVD interface but requires User's Guide Update 3 Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 direct support from the operating system or a compatible backup application to take full advantage of its many features. SuperLoader 3 SDLT600 0 The autoloader is SCSI-3 compatible and operates as a single SCSI ID/two LUN data storage device. The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum SDLT600 tape drive and contains up to sixteen SDLT II data cartridges when utilizing two magazines, providing a compressed capacity of 9.4 Terabytes and sustained data transfer rate of 129.6 GB per hour (native) or as high as 259.2 GB per hour compressed (assuming 2:1 compression). The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI -3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features. Installation and Configuration SCSI Bus Requirements 0 0 You must connect the Quantum SuperLoader 3 (all drive types) to one of the following SCSI bus types: · · Ultra 320 SCSI-3, Low-voltage Differential (LVD), Single-ended (SE) SCSI bus Ultra 160 SCSI-3, LVD SE SCSI bus Note: The autoloader is not compatible with a High-voltage Differential (HVD) SCSI bus. General Information 0 The following note has been modified. Note: The maximum number of autoloaders per SCSI bus is two. 4 Installation and Configuration Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 Operating the Autoloader Viewing SuperLoader 3 Autoloader Status 0 Status Magazines Autoloader Status (table 2) has been modified. 0 Message L=* R=* Description The left magazine is present. The right magazine is present. The assigned SCSI ID for the autoloader. The change mode is set to Random. The change mode is set to Sequential. A bar code reader is present. SCSI ID Mode A digit 0 through 15 (default 5) Random SEQUENTIAL BC Reader Yes or No Viewing Tape Drive Status 0 The Drive Status Fields (table 4) have been modified. Field SCSI ID Compression Drive Tape Description Indicates the drive's SCSI ID number. Indicates whether the tape drive compression is enabled or disabled. Indicates whether the tape drive is present or not. On-board Remote Management Viewing Status Information Setting the System Time 0 0 The Status Information is updated every 10 seconds. 0 When setting the time zone from On-board Remote Management, it will automatically correct for daylight savings time. From the front panel of the autoloader, you will have to correct for daylight savings time manually. Operating the Autoloader 5 Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 Running Diagnostic Tests 0 The diagnostic tests available on the autoloader include: · · · · · · · Loader­Self Test Loader­Health Check Loader­Picker Test Loader­Magazine Test Loader­Inventory Test Sales Demo RALU Logs Diagnostics 0 The submit button has been replaced with two button selections: · · Start Test Stop Test Throughout the Diagnostics section, where "Click submit" is noted, please click Start Test. Sales Demo 0 There is an additional item listed on the Diagnostics menu. This Sales Demo selection allows for a random access, load/unload (RALU) sequence. Viewing Error or History Logs 0 To view error or history logs: 1 From any page, click the Diagnostics heading. The Diagnostics screen displays. 2 Under View Error and History Logs, click View Logs. You can also save the logs to a file by clicking Save Logs. If you save the logs to a file, you must select a destination folder within 60 seconds. Note: View Logs allows you to view a summary of the hardware, software and update logs for the autoloader. Save Logs saves detailed log information to a file for the autoloader. On some browsers, after saving logs, it may be necessary to click on Home to continue using the On-board Remote Management function. Sequential Operations0 The loader must be in Sequential mode, selected from the Configuration page, to use Sequential Operations. 6 On-board Remote Management Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 Diagnostics Front Panel Diagnostic Tests 0 You can perform the following diagnost tests using the front panel: · · · · · · · · Halt Test Loader--Self Test Loader--Health Check Loader--Picker Test Loader--Magazine Test Loader--Inventory Test Sales Demo (performs a Random Access Load/Unload sequence) RALU Logs (displays the results from the previously run Sales Demo) 0 On-board Remote Management Diagnostics Tests 0 Refer to the previous section for changes in the tests available (Running Diagnostic Tests). Troubleshooting 0 The following table lists the error messages and error code that are displayed on the LCD. This table replaces Error Codes (table 9). Screen Display Command Started System Failure System Busy Timeout Error Software Error Hardware Error Invalid Element Invalid Element Status Elem Table Bad POST Fail Error Code 20 21 22 23 24 25 29 2A 2B 30 Diagnostics 7 Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 Screen Display System Error User Abort Limits Failed Drive Error Drive Reported a Hardware Error Drive Requires Cleaning Drive Error Drive Load Error Drive Unload Err Media Thread Err Media UnThrd Err Media MAM/Info Err Invalid Media Expired Media Unknown Media Code Chksum Hardware Error System Offline System Locked Insert Magazine or Blank Operating Temp Exceeded Drive Init Err Drive Logging In Drive Logout Err Drive Cmd Failed Drive Cmd Timeout Drive Cmd Abort Rejected Command Drive Not Ready Drive Comm Err Error Code 31 36 39 3A 3B 3C 3D 3E 3F 40 41 42 43 44 45 47 48 49 4A 4B 4C 60 61 62 63 64 65 66 67 6D 8 Troubleshooting Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 Screen Display Drv Comm Failure Communication Error Drive must be empty Loader File too large Flash Erase Fail Flash Program Fail Unknown Section Update Timeout Loader File Bad Bad Flash Type Not Calibrated No Source Tape No Magazine Mail Slot Full Destination Full Picker Full Dropped Tape Missed Tape Jammed Tape Jammed Tape Time Zone change Time change By Barcode Write Protect Cleaning Tape Load Tape Invalid tape Format Error Code 6E 6F 72 73 74 75 76 78 7C 7D A4 A5 A6 A7 A8 A9 BD BE BF DF E8 E9 F7 FA FB FC FD Troubleshooting 9 Quantum SuperLoader 3 Documentation Update Document 81-81467-02 A01 October 2005 Error Code Field Descriptions Field Recovery Action 0 The Error Code Field Descriptions (figure 35) have been modified. Description Defines what the autoloader will do based on the event that occurred. · If the value is 0, the autoloa ...