OPERATOR'S MANUAL RICOH FAX2400L Please read all of these instructions and keep this manual by your machine. Optional Equipment Memory (FEATURE EXPANDER TYPE 100 2M, FEATURE EXPANDER TYPE 100 4M) Either a 2-Mbyte memory card or a 4-Mbyte memory card can be added. PC Printer Interface Kit (PRINTER INTERFACE TYPE 100) This allows you to use the machine as a laser printer for an IBM1 or compatible personal computer. Telephone Handset (HANDSET TYPE 100) This permits voice communication (over the PSTN). PC-FAX EXPANDER TYPE 100 This allows use of this machine as a scanner, PC Fax modem and convenient 200dpi printer. 1 Copyright Notice IBM is a registered trademark of International Business Machines Corporation. US WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. 9 CAUTION: Use of control or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. ENERGY SAVING INFORMATION As an Energy Star Partner, we have determined that this fax model meets Energy Star guidelines for energy efficiency. This product was designed to reduce the environmental impact associated with fax equipment. This is accomplished by means of energy saving features such as Low Power (Energy Saver) mode and Night Timer. Please see applicable sections of operating manual for details. Notice about the Telephone Consumer Protection Act (Valid in the USA only) Attention please! The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. This information is transmitted with your document by the TTI (Transmit Terminal Identification) feature. In order for you to meet the requirement, your machine must be programmed by following the instructions in the accompanying Operation Manual. In particular, please refer to the "Installation and Initial Settings" and/or "Programming" sections. Also refer to the TTI (Transmit Terminal Identification) programming procedure to enter the business identification and telephone number of the terminal or business. Do not forget to set the date and time. Thank you IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions. 2. Save these instructions for later use. 3. Follow all warnings and instructions marked on the product. 4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 5. Do not use this product near water. 6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product or injuring the user. 7. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installation unless proper ventilation is provided. 8. This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult an authorized sales person or your local power company. 9. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding type plug. (This does not apply in countries in which the 2-wire, non-grounded type of plug is used.) 10. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 11. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. 12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 13. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often required extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service. Table of Contents INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO 1 2 HOW TO USE THIS MANUAL MANUAL OVERVIEW CONVENTIONS Keynames Displays Symbols 4 4 5 5 5 6 GENERAL PRECAUTIONS POWER AND GROUNDING COLD WEATHER POWER-UP THUNDERSTORMS COPY PAPER TONER CARTRIDGES OPERATING PRECAUTIONS GENERAL 7 7 8 8 9 9 9 10 GUIDE TO COMPONENTS 1. MAIN BODY 2. OPERATION PANEL 11 11 12 ROUTINE OPERATION SENDING A FAX MESSAGE Precautions Concerning Unacceptable Document Types Transmission Procedure at a Glance Sending a Page with Very Fine Detail Optional Features for Transmission Sending Quickly Changing Transmission Mode Redialing RECEIVING FAX MESSAGES Selecting the Reception Mode Receiving Fax Messages When There Is a Problem TELEPHONE CALLS Making a Telephone Call Answering the Telephone Phoning and Faxing on the Same Call Speaker and Buzzer Volume Adjustments 14 14 14 16 23 27 32 32 34 35 35 36 38 38 40 40 41 ADVANCED FEATURES TRANSMISSION Transfer Request Programming Keystrokes Sending Confidential Messages Storing an Often Used Document (Auto Document) Restricting Access to the Machine Tonal Signals Storing Part of a Number Closed Network (Transmission) Preventing Transfer to a Wrong Connections ECM (Error Correction Mode) and Page Retransmission Batch Transmission (Feature Expander Required) Well Log Transmission RECEPTION Receiving Confidential Messages (Feature Expander Required) Locking Incoming Messages (Memory Lock) Rejection of Messages from Unidentified Senders Authorized Reception Forwarding (Feature Expander Required) Wild Cards Reverse Order Printing (Feature Expander Required) Multi-copy Document Reception (Feature Expander Required) Printing a Center Mark Reducing the Page Length Closed Network (Reception) Entering a List of Senders to Treat Differently OTHER Calling to Request a Message (Polling) File Management Saving Energy Night Timer Counters Entering PC Printer Mode (Printer Interface Required) Copying Dual Access RDS (Remote Diagnostic System) AI Short Protocol 42 42 42 47 50 53 56 60 62 64 65 66 67 68 69 69 72 76 77 80 86 87 88 91 92 93 94 97 97 104 106 108 111 112 113 114 115 116 REPORTS AUTOMATICALLY PRINTED REPORTS Descriptions of the Available Reports Switching Reports On/Off Printing a Sample of Data on the Reports 117 117 117 119 120 Report Formats USER-INITIATED REPORTS Descriptions of Available Reports 121 123 123 LOOKING AFTER THE MACHINE REPLACING PAPER REPLACING THE TONER CASSETTE AND CLEANING PAD Replacement Procedure USER MAINTENANCE PROCEDURES Cleaning Reference Table Cleaning Procedure Cleaning the Corona Wire Replacing the ADF Roller Assembly and the Separation Pad Replacing the Photoconductor 126 126 127 127 129 129 130 133 135 137 SOLVING PROBLEMS DOCUMENT JAMS Clearing a Document Jam Adjusting the Document Feeder COPY JAMS Cassette Entrance Copy Feed Area COMMUNICATION PROBLEMS OPERATING DIFFICULTIES DISPLAYED ERROR MESSAGES ERROR CODES CALLING THE SERVICE STATION DEDICATED TRANSMISSION PARAMETERS 140 140 140 141 142 142 143 146 146 150 151 153 153 TECHNICAL REFERENCE STORING TELEPHONE NUMBERS STORING NAMES AND LABELS Punctuation Marks and Symbols Editing with the Clear Key and Cursor IF YOU MAKE A MISTAKE ON/OFF SWITCHES AND USER PARAMETERS On/Off Switches User Parameter Settings SPECIFICATIONS 154 154 154 155 155 155 156 156 157 162 APPENDIX A INSTALLATION AND INITIAL SETTINGS LOCATION ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD CONNECTING THE MACHINE LOADING PAPER IN THE CASSETTE ATTACHING THE OPTIONAL HANDSET INSTALLING THE OPTIONAL FEATURE EXPANDER SOME ITEMS MUST BE PROGRAMMED FIRST Overview Selecting the Display Language Selection Setting the Date and Time Daylight Saving Time Setting Your Machine's Identification Pulse Dial or Tone Dial? QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Programming Quick Dials Programming Speed Dials Programming Groups Storage Capacity for Telephone Numbers DEALING WITH JUNK FAX MAIL OTHER ITEMS TO PROGRAM AT YOUR LEISURE 163 163 164 165 167 168 170 170 171 171 171 172 172 173 176 177 177 179 182 184 188 189 189 GLOSSARY 190 INTRODUCTION INTRODUCTION Thank you for purchasing this product. This multi-function office machine offers a wide range of fax, copier, printer, and convenient features. What Does a Fax Machine Do? The fax machine scans your letter, and converts it into a series of black and white dots (the number of dots that there are across and down the page depends on the resolution that you selected; refer to the specifications section of this manual for details). This series of dots is transformed into an electrical signal and sent out over the telephone line to the destination fax machine. The receiving fax machine reconstructs your letter from the incoming signal, and prints it. If you are worried about whether the message arrived at the destination, you can check a report called the TCR (Transaction Confirmation Report). When you print this report, you will see the results of the most recent fax communications made by your machine. You can use your fax machine to send and receive many types of documents, even photographs. Telephone Line Problems Affect Fax Communication Quick and accurate transmission of fax messages depends on the condition of the telephone line. If the line condition is very good, this machine will transmit a letter-size page in about 9 seconds. However, if the line is noisy, the speed may be reduced significantly, and the data may be damaged. The symptoms of data loss caused by a noisy telephone line are seen on the printouts of received messages. An example is shown opposite. Note that lines are missing from the page at the indicated locations. ECM (Error Correction Mode) is an effective countermeasure against this type of error; you have the choice of having the ECM feature switched on or off. It is switched on before the machine leaves the factory (refer to page 66 for more information about ECM). Errors Transmit Document Received Message The line condition is affected by the weather; thunderstorms can cause electrical noise on telephone lines. In addition, the quality and condition of switching equipment used by your phone company can affect fax communication. 1 INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO This machine has many features. Here is a sample of what the machine can do. Sending a Fax to More Than One Location Network Feature (Transfer Request) See page 20. See page 42. Restricting Access to the Machine Quick Dial, Speed Dial, and Group Dial See page 56. See page 177. Sending a Fa ...