User manual ROYAL ALPHA 583CX - INSTRUCTION MANUAL

Contents 1 Welcome Before Starting ..................................................................................................................................................... 1 What is in the Box? ............................................................................................................................................. 2 Important Phone Numbers ............................................................................................................................. 2 2 Getting Started Plugging in and Putting in the Batteries .................................................................................................... 3 Installing the Paper Roll.................................................................................................................................... 5 Installing the Barcode Reader ..................................................................................................................... 6 Setting the Date And Time.............................................................................................................................. 7 Programming the Sales Tax ............................................................................................................................ 8 Programming Department Keys ................................................................................................................... 9 3 Getting To Know the Cash Register Opening and Closing the Customer Display ..........................................................................................10 Using the Mode Key Area ..............................................................................................................................12 Using the Keyboard .........................................................................................................................................13 Using the Cash Drawer ...................................................................................................................................14 Using the Accessory Drawer .........................................................................................................................15 Contents 4 Setting Up Your Cash Register - the Basics Using the Displays ........................................................................................................................................... 16 The Clerk Display ........................................................................................................................................... 17 Setting Alphanumeric Descriptions .......................................................................................................... 17 Alphanumeric Code Chart ......................................................................................................................... 18 Using Single Width Characters................................................................................................................. 20 About Programming Numbers in Logo Messages............................................................................ 20 Using Double Wide Characters ................................................................................................................ 20 Programming a Store Logo or a Commercial Message................................................................... 21 Setting the Commercial Message in the Footer................................................................................. 24 Setting Clerk Numbers and Names ........................................................................................................... 25 Using the Clerk System ............................................................................................................................... 27 Setting the Machine Number ...................................................................................................................... 27 Setting X and Manager Passwords ............................................................................................................ 28 Printing the Quick Start Program Confirmation Report..................................................................... 29 Before Going to Register Mode................................................................................................................... 30 Error Codes ......................................................................................................................................................... 31 Clearing an Error............................................................................................................................................ 31 5 Setting Up Your Cash Register - Advanced Programming Department Keys................................................................................................................. 34 Setting Standard and Gallonage Mode................................................................................................. 36 Programming Multiple and Single Items ............................................................................................. 36 Programming High Digit Lock-out (HDLO).......................................................................................... 36 Programming Tax Status ............................................................................................................................ 37 Programming Department Preset Price ............................................................................................... 38 Assigning Department Number Keys .................................................................................................... 38 Programming Department Names......................................................................................................... 39 Programming Scrolling Messages ............................................................................................................. 42 Programming Scrolling Message Display Times................................................................................... 43 Setting the Off Message ............................................................................................................................. 43 Setting the Mode Message........................................................................................................................ 44 Setting the Sales Message Start and Stop Times............................................................................... 44 Setting the Idle Messages .......................................................................................................................... 45 Setting the Amount of Time Letters Appear in the Display........................................................... 46 ii Alpha 583cx User's Guide Contents Programming the Credit Keys......................................................................................................................46 Programming PLU Descriptions..................................................................................................................48 Programming PLUs without a Barcode Reader ..................................................................................48 Programming PLUs with the Barcode Reader.....................................................................................49 Setting the Decimal Points............................................................................................................................50 Setting the Rounding Rates ..........................................................................................................................51 Programming Discounts ................................................................................................................................51 Programming Minus Percentage Discounts ........................................................................................51 Programming Coupon Discounts ............................................................................................................52 Programming Plus Percentage Add-ons...............................................................................................55 Programming Flag Options...........................................................................................................................56 6 Ringing up Sales and Using Training Mode Ringing up Sales................................................................................................................................................62 Ringing up Sales with the Barcode Reader...........................................................................................64 Using Training Mode .......................................................................................................................................64 7 Programming Complex Tax Rates Setting the Tax Rates.......................................................................................................................................67 8 Running Reports Running the Program Confirmation Report ...........................................................................................70 Running the Department Confirmation Report ....................................................................................72 Running the PLU Confirmation Report.....................................................................................................72 Running the Department Sales Report.....................................................................................................73 Running Management Reports ...................................................................................................................73 About X Readings ..........................................................................................................................................74 About Z Readings ..........................................................................................................................................74 About Management Reports.....................................................................................................................75 Running a Cash-In-Drawer Report...........................................................................................................75 Running a Clerk Report................................................................................................................................76 Running a Financial Report ........................................................................................................................76 Financial Report Example ...........................................................................................................................77 Running an Hourly Report..........................................................................................................................79 Running PLU Reports....................................................................................................................................80 Alpha 583cx User's Guide iii Contents 9 Maintenance and Options Optional Accessories....................................................................................................................................... 82 Installing a New Paper Roll ........................................................................................................................... 82 Using the Battery System .............................................................................................................................. 83 Ordering Accessories ...................................................................................................................................... 85 10 Troubleshooting Error Codes ......................................................................................................................................................... 86 I Hear an Error Beep...................................................................................................................................... 86 Sec code error appears in PRG, X OR Z modes ................................................................................... 87 If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 87 PE Printer Error .................................................................................................................................................. 87 The Register Does Not Work at All ............................................................................................................. 88 Opening the Drawer When There is no Power...................................................................................... 88 Half System Clear ............................................................................................................................................. 89 Full System Clear .............................................................................................................................................. 89 If Nothing Helps................................................................................................................................................ 89 11 Examples Sample Receipt .............................................................................................................................................. 92 Transaction Codes ........................................................................................................................................... 93 Adding Tax to a Non-Taxable Department............................................................................................. 94 Cash Sale With Tendering Change ............................................................................................................ 94 Cash Sale Without Tendering Change...................................................................................................... 95 Charge Sale......................................................................................................................................................... 95 Coupon Discount Sale.................................................................................................................................... 96 Credit Return...................................................................................................................................................... 97 Credit Sale........................................................................................................................................................... 97 Dept Shift Key.................................................................................................................................................... 97 Exempting Tax On An Item........................................................................................................................... 98 Exempting Tax on the Entire Sale .............................................................................................................. 98 Gallonage Sales Transaction ........................................................................................................................ 99 Minus Percentage Discount Sale................................................................................................................ 99 Multiplication of a Department Unit Price............................................................................................100 Multiplication Sale .........................................................................................................................................100 Multiplying By A Fraction............................................................................................................................101 iv Alpha 583cx User's Guide Contents No-Sale Function............................................................................................................................................ 101 Overriding a PLU Sale................................................................................................................................... 102 Paid-Out Sale ................................................................................................................................................... 102 PLU Sale............................................................................................................................................................. 102 PLU Sale With PLU Description ................................................................................................................. 103 Plus Percentage Sale..................................................................................................................................... 103 Received-On-Account Sale......................................................................................................................... 104 Registering A Department Unit Price ..................................................................................................... 104 Registering A Reference Number ............................................................................................................ 104 Return Sale ....................................................................................................................................................... 105 Split Tendering Sale ...................................................................................................................................... 105 Temporarily Overriding a PLU Price........................................................................................................ 106 Use the Error-Correct /Void Key................................................................................................................ 106 Voiding A Coupon Sale................................................................................................................................ 107 Voiding a Department Preset Price......................................................................................................... 107 Voiding a Department Preset with a Coupon Discount .................................................................. 108 Voiding a Department Preset with a Minus Percentage Discount .............................................. 108 Voiding A Minus Percentage Discount Sale......................................................................................... 109 Voiding a Multiplication of a Department Preset Price.................................................................... 109 Voiding A Multiplication Sale .................................................................................................................... 110 Voiding a PLU Multiplication Sale............................................................................................................ 110 Voiding a PLU Sale......................................................................................................................................... 111 Voiding a PLU Sale with a Coupon Discount ....................................................................................... 111 Voiding a Plu Sale with a Minus Percentage Discount..................................................................... 112 Voiding a PLU Sale with a Plus Percentage Rate ................................................................................ 112 Voiding a Plus Percentage Sale................................................................................................................. 113 Voiding A Sale ................................................................................................................................................. 113 A Calculating State Tax Table Codes .............................................................. 114 Calculating Your Tax..................................................................................................................................... 114 Example Tax Chart...................................................................................................................................... 118 The Worksheet ............................................................................................................................................. 119 Programming the State Tax ....................................................................................................................... 120 Alpha 583cx User's Guide v Contents B GST/PST System for Canada..........................................................................121 Canadian Tax Programming Example ....................................................................................................121 C Product Information ......................................................................................124 Specifications and Safety ............................................................................................................................124 Safety Notice....................................................................................................................................................125 Limited Warranty............................................................................................................................................126 Description Tables .........................................................................................................................................127 Index ....................................................................................................................130 vi Alpha 583cx User's Guide CHAPTER 1 Welcome Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business. Before Starting Before you start using this manual to set up and customize your cash register, you should know the following. When you need to press a key, you see a picture of the key you need to press and the name of the key is in another font. For example: 1 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. If you need to type something in the round Number keys area, what you need to type is shown in a special font. For example: 2 Using the round Number keys, press 444444 and then press the Amount Tend Total key. Alpha 583cx User's Guide Chapter 1: Welcome What is in the Box? Look for and unwrap the following: · · · · · Cash Register 1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm). The black Journal spindle in the packing material. 4 standard AA (1.5 volt) batteries for the memory back-up system. 1 set of keys, consisting of: · 2 Cash Drawer/Journal Lock keys (515). · 2 PRG Program keys (427-023). · 2 REG Register keys (427-024). · 2 Z keys (427-012). Important Phone Numbers If you need help or want to order additional supplies, use the following contact information. Customer Service: Ordering Supplies: Website: 1-800-272-6229 (USA) 1-888-266-9380 (Canada) 1-888-261-4555 www.royal.com To order items, see Ordering Accessories on page 85. 2 Alpha 583cx User's Guide CHAPTER 2 Getting Started Setting up your cash register consists of the following steps: · · · · · Plugging in and Putting in the Batteries Installing the Paper Roll Setting the Date And Time Programming the Sales Tax Setting at least 2 Department Keys Do all the steps to make sure you have your cash register set up correctly. When you are done with this chapter, see the chapter called Getting To Know the Cash Register, starting on page 10 and the chapter called Setting Up Your Cash Register - the Basics, starting on page 16 for more information about your cash register. Plugging in and Putting in the Batteries Make sure that you plug the cash register into the electrical outlet before you put in the batteries. Caution If you put the batteries in first, they can damage the cash register. Do not use this cash register outdoors in the rain or near any source of liquid. Alpha 583cx User's Guide Chapter 2: Getting Started To get the cash register ready to use 1 Remove the cash register and the parts from the box. Store the box and packing material in a safe, dry place. If you need to move the register in the future, you can put it back in the box. 2 Remove the tape holding the parts of the cash register in place. For example, there may be tape on the back of the Journal Compartment Cover. 3 Put the register on a hard, level surface, away from rain and spilled drinks. A hard level surface makes it easier for the cash drawer to go in and out smoothly. Do not put the register on a porous surface. Depending on the surface or any cleaning solution used on the surface, the rubber feet may leave marks on the surface. Do not place the register on any valuable surface, such as antique or fine wood tables, desks, and so on. 4 Plug the cash register into a standard three-hole electrical wall outlet. (115-120 volt, 60 hertz). Make sure the electrical cord is not going to get tripped over or accidentally pulled from the electrical outlet. Put the cash register on an electrical circuit with no other electrical device or appliance. Other appliances can overload the circuit or cause electrical interference with the cash register. It is best that you use a circuit without other appliances already on it. 5 Install the memory backup batteries. · Open the Journal Compartment cover. Unlock the compartment cover with the Cash Drawer/Journal Lock key #515. Grip the left side of the journal cover and gently pull upward. Remove the cover and put it aside. · Remove the battery cover, located in the rear left section of the compartment. Press the indentation at the bottom of the cover and slide up. See the graphic to the right for details. · Put the batteries in the slots. Make sure that the positive and negative ends are in the right place. The batteries have a little plus (positive) and minus (negative) sign on each end to help you. · Replace the battery cover by sliding it back down into position. 6 Now you are ready to put the paper in the cash register and set the time and the date. See the next section for more information. 4 Alpha 583cx User's Guide Press here and slide up Installing the Paper Roll Installing the Paper Roll Your cash register has a thermal printer that prints receipts for the customer or a journal tape. You can use 2¼ inch (57.5 mm) wide standard thermal register paper. To install the paper roll 1 Insert the PRG key and turn it to either REG1 or REG2. · If you need a customer receipt, turn the Mode key to the REG1 position. · If you do not need a customer receipt, turn the mode key to the REG2 position. 2 Unlock and open the Journal Compartment Cover. Grip the left side of the cover and gently pull upward. Remove the Journal Compartment Cover and set aside. 3 Remove the Journal Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register. 4 Grab the small handle on the right of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up. 5 Lay the end of the paper across the printer as shown. Move the print roller down onto the paper and snap into place. Make sure both sides are snapped down. · Press the Feed key until the paper catches and moves through the printer. 6 Do one of the following: Handle Alpha 583cx User's Guide 5 Chapter 2: Getting Started · If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle. Replace the Journal Compartment Cover. · If you want to print receipts: Put the customer receipt paper in the receipt window of the Journal Compartment Cover. Make sure you get the paper in the little guides in the window. Use the Cash Drawer/Journal Lock key #515 to lock it. Installing the Barcode Reader Your cash register optionally comes with a barcode reader. It allows you to scan items with a UPC symbols, instead of using the keyboard to type the PLU number. If you want to order the barcode reader, contact Royal. The barcode reader plugs into the port on the lower right side of the cash register. Use the directions below to install it. To install and program the barcode reader 1 Unpack the reader from the box. 2 Turn the Mode key to OFF. 3 Locate the port for the scanner on the lower right side of the cash register. Plug the reader into the port. 4 Now you can program the barcode reader so that you can scan UPC symbols to ring up items. For specifics, see Programming PLUs with the Barcode Reader on page 49. 6 Alpha 583cx User's Guide Setting the Date And Time Setting the Date And Time The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Programming Flag Options on page 56. You can set the cash register so that it does not print the time on receipts. For more information, see Programming Flag Options on page 56. The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 12 hour format, which is normally used. To change to the 24 hour format, see Programming Flag Options on page 56. Reminder When you set the time, you need to type the time in a 24 hour format. To convert the current time to a 24 hour format, add the number 12 to every hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M. programs as 0820. To set the date Example 1: To program June 30, 2002 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 In the round Number keys area, press 063002 and then press the #/ST/NS key. To set the time Example 2: To program 9:45 P.M. 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 In the round Number keys area, press 2145 and then press the Qty/Date key. Alpha 583cx User's Guide 7 Chapter 2: Getting Started Programming the Sales Tax Now you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office. Tip You must press at least 4 digits in step 4. Note If you make a mistake or you hear an error beep, press Clear and start over with Step 3. Example 3: To program a sales tax rate of 6% 1 Find your sales tax rate. You may need to contact your local government office. 2 Put the PRG key in the Mode key slot and turn it to the PRG position. 3 In the round Number keys area, press 1 and then press the Tax 1 key. 4 Press 6000 and press the Amount Tend Total key. Your sales tax is programmed. To program other tax rates, in Step 4, press the following: Table 1 Additional tax rate programming For this tax rate... 7.75% 5.5% 10.5% Press these keys... 7750 5500 10500 For more advanced tax rate programming, see Programming Complex Tax Rates on page 66. 8 Alpha 583cx User's Guide Programming Department Keys Programming Department Keys You are done with the basic programming of your cash register. After you program at least 2 department keys, you are ready to use the cash register, if you do not want to use any of the other features. For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33. To program Department 1 as taxable with no preset price and no description 1 Using the round Number keys, press 00001 and press the Subtotal/w/Tax key. 2 Using the round Number keys, press 0 and press the Dept 1 key. 3 Press the Amount Tend/Total key. The department information is saved in the cash register. To program Department 2 as non-taxable with no preset price and no description 1 Using the round Number keys, press 00000 and press the Subtotal/w/Tax key. 2 Using the round Number keys, press 0 and press the Dept 2 key. 3 Press the Amount Tend/Total key. The department information is saved in the cash register. For more information about programming department keys, see Programming Department Keys on page 34. Alpha 583cx User's Guide 9 CHAPTER 3 Getting To Know the Cash Register This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3. Opening and Closing the Customer Display You can open and rotate the customer display so customers can see what is happening. When you move the register or store it, close the display so it doesn't get damaged. Your cash register has 1 display line: · 1 line that shows letters and numbers (Alphanumeric) The Alphanumeric display shows 10 digits for character descriptions in both register and programming modes. It also shows numbers. To open and close the display 1 To open the rear customer display, pull up and rotate to view from any direction. 2 To close, turn the display to face the rear of the machine and press down. The following codes can appear in the display: Alpha 583cx User's Guide Opening and Closing the Customer Display Table 2 Codes and words that can appear in the display This code... : = ADD ON CASH CHANGE or C CHARGE CHECK CLERK ERR or CLERK E12 COUPON DISCOUNT ERROR NO SALE NON TAX P PE P-O R-A REFUND SEC CODE SUBTTL TAX 1/TAX 2 VOID/CORR Appears when... the -%/RA key registers a percent discount amount. Also appears in the Customer Display. the Charge, Check, Amount Tend Total keys are pressed. Also appears in the Customer Display. the +%/PO key registers a plus percentage amount. * the Amount Tend Total key finalizes a cash sale. * change is due. * the Charge key finalizes a sale. * the Check key finalizes a sale. * clerk numbers have been programmed and the clerk system is active. When this appears, the clerk number must be entered. the -/CPN key is pressed. * the -%/RA key registers a percent discount amount. * an incorrect key is pressed. Press the Clear key to clear. the #/ST/NS key is pressed. * the Non Tax key is pressed. you are in the middle of a programming step. Also appears in the Customer Display. if an error is detected in the printer. the +%/PO key is used for a paid out function. * the -%/RA key is used for a received on account function. * the Return key is pressed. * a manager password is programmed. When this appears, you must enter the password. the Subtotal w/Tax or #ST/NS key is pressed. * the TAX 1 or TAX 2 key is pressed. the Void key is operated. * * also prints on the receipt or journal tape. When ringing up sales, the department number or PLU number can also appear. If a description or name has been programmed, this description also appears. Alpha 583cx User's Guide 11 Chapter 3: Getting To Know the Cash Register Using the Mode Key Area The Mode key area allows you to do the following. Table 3 Mode key settings This setting... · · · · · PRG OFF REG1 REG2 X Does this... Programs the cash register and sets the cash register to Training mode. Use the key marked PRG. Turns the cash register off. It also electronically locks the cash drawer. All keys do this. Prints just receipts, does not print a journal tape in the cash register. All keys do this. Prints just a journal tape in the cash register, does not print a receipt. All keys do this. Lets you read all transaction totals without clearing any totals. This is useful for mid day reports. Use the key marked Z. Lets you read all transaction totals and clears all transaction totals to zero, except the end of day, or close of day, totals. Use the key marked Z. · Z If you need to keep the register plugged in when you are not using it, turn the Mode key to the OFF position. The keyboard will not work and the cash drawer is electronically locked. A small amount of power maintains the program and transaction data totals. · For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33. For more information about using the cash register to ring up sales, see Ringing up Sales and Using Training Mode on page 62. For more information about running reports, see Running Reports on page 70. · · 12 Alpha 583cx User's Guide Using the Keyboard Using the Keyboard The keyboard on your cash register looks like the following: Mode key area Round number keys Department keys and letters for programming Total key opens cash drawer To use the keyboard, do the following: · To use the cash register, put the key marked REG in the Mode key hole and turn to Reg1 or Reg 2. Now you can press the round Number keys and Department keys to ring up a sale. For more information about ringing up sales, see Ringing up Sales and Using Training Mode on page 62. To program the cash register, put the key marked PRG in the Mode key slot and turn to PRG. For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33. · Alpha 583cx User's Guide 13 Chapter 3: Getting To Know the Cash Register Using the Cash Drawer The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a tray for coins. You can store paper items such as checks and charge slips under the removable coin tray. When you ring up a sale, the cash drawer automatically opens so you can make change and put money away. You can also open the cash drawer without making a sale. This is handy if you need to make change for someone or forgot to put something away. The cash drawer locks in 2 different ways. Locking the cash drawer is a good idea if you need to leave the cash register. · The cash drawer automatically locks electronically when you move the register key to the Off position. Remember to take the register key out if you are leaving the register. The emergency open lever will still open the cash drawer when it is electronically locked. You can also use the 515 key to mechanically lock the cash drawer. If you lock the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer. when it is locked with the key. · Important If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 515 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal. To open the cash drawer after a sale 1 When you are done ringing up a sale, press the Amount Tend Total key at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer. 2 When you are done, push the cash drawer closed. To open the cash drawer without making a sale 1 Press the #/ST/NS key at the bottom right of the keyboard. The cash drawer opens and a No Sale receipt prints. 2 When you are done, push the cash drawer closed. To lock and unlock the cash drawer using the key 1 Using the small key labeled 515, put the key in the lock in the front of the cash drawer. 14 Alpha 583cx User's Guide Using the Accessory Drawer 2 To lock the cash drawer, turn the key to the right and remove the key from the lock. 3 To unlock the cash drawer, turn the key to the left and remove the key from the lock. To open the cash drawer using the emergency lever 1 With your hands on the cash drawer, carefully tip the front of the register up. Underneath the cash register, toward the back of the register, you see a small lever. 2 Push the lever in the only direction it will move. The cash drawer opens. If the cash drawer will not open, make sure it is not locked with the 515 Drawer key. Using the Accessory Drawer Your cash register has a small drawer above the cash drawer. The Accessory drawer can be opened at any time by anyone. It is a good place to put things like pens, pencils, and note pads. Because anyone can open the drawer, it is not a good idea to put checks or charge slips in it. You should put those in the cash drawer, under the coin drawer. Make sure that you never put anything valuable in the Accessory drawer. Alpha 583cx User's Guide 15 CHAPTER 4 Setting Up Your Cash Register - the Basics This chapter includes explanations for setting: · · · · · Messages on the display and on receipts Setting clerk numbers Setting machine numbers Setting clerk and manager passwords Clearing error codes Using the Displays Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing. Alpha 583cx User's Guide Setting Alphanumeric Descriptions The Clerk Display When ringing up sales, you see the department number or PLU number on the clerk display. For information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 10. Setting Alphanumeric Descriptions You can program a custom logo and message, clerk names, departments, and item descriptions. These text messages and descriptions appear on the receipt. When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Store Name/Logo Message, use the Alpha Keyboard. Note Only capital letters of the alphabet are on the Alpha Keyboard. You can use lower case letters. See Alphanumeric Code Chart on page 18. The department keys are clearly labeled with all the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want. To use the letters in the white part of the Department keys, simply press the Department key. To use the letters in the lower green area of the keys, press the Dept Shift key and then press the key with the letter you want. You might need certain symbols or lower case characters that are not found on the Alpha Keyboard. For example, if you require a space between words, or if you need the / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. Alpha 583cx User's Guide 17 Chapter 4: Setting Up Your Cash Register - the Basics Alphanumeric Code Chart Other characters are also available. Use the tables in this section to help you find the ones you need. Use this table for lower case letters and numbers. Table 4 Letters and numbers Character Space Wide Character a b c d e f g h i j k l m n o p q r Code Number 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 Character s t u v w x y z Numbers 0 1 2 3 4 5 6 7 8 9 Code Number 20 21 22 23 24 25 26 27 30 31 32 33 34 34 36 37 38 39 18 Alpha 583cx User's Guide Setting Alphanumeric Descriptions Use this table for punctuation and foreign characters. Table 5 Special Characters and Punctuation Character ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ Code Number 80 81 82 83 84 85 86 93 94 95 96 97 98 99 Character ? ! @ / : # & % $ , (comma) ( ) * + . (period) ; (semi colon) > ` (apostrophe) " < = Code Number 28 29 40 67 68 69 70 71 72 73 74 75 76 77 78 79 87 88 89 90 91 92 Alpha 583cx User's Guide 19 Chapter 4: Setting Up Your Cash Register - the Basics Using Single Width Characters The following describes the maximum number of characters that can be programmed for each item description in single width. · · · · Department PLU Clerk Name Store Logo/message 12 Characters 12 Characters 24 Characters 5 Lines (24 characters each) To make a space to separate words, press the round Number 0 key twice or press the round Number 00 key one time. · · · · For double wide characters, see Using Double Wide Characters. For programming department keys, see Programming Department Keys on page 34. For programming PLUs, see Programming PLU Descriptions on page 48. For programming Clerk names and numbers, see Setting Clerk Numbers and Names on page 25. About Programming Numbers in Logo Messages If you need to print numbers, you must enter the numbers using the Alphanumeric Code Chart. For example, for the telephone number 999-555-1212, the number 9 is programmed using the character code 39, the number 5 is programmed using the code 35, and so on. Using Double Wide Characters For extra emphasis, you can program double wide characters for a specific character or a line of characters. Normal Size Double Wide 20 Alpha 583cx User's Guide Setting Alphanumeric Descriptions If you use double wide characters, the maximum number of characters you can use is cut in half. · · · · · Department PLU Clerk Name Store Logo/Message Commercial (Footer) Message 6 characters 6 characters 12 characters 5 lines, 12 characters each 5 lines, 12 characters each To make a character print extra wide, you must use the double width code 01 before each character as you type in the description. Programming a Store Logo or a Commercial Message You can specify a store header to print on customer receipts. The header can be a maximum of 5 lines. Each line can have 24 characters in single width or 12 characters in double width. YOUR RECEIPT THANK YOU is the default printout for the header Make a copy of the blank Store Logo Worksheet below for future changes or revisions to your logo. Store Logo Worksheet Use this worksheet to make your logo and message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind. Line 1 Line 2 Line 3 Line 4 Line 5 Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. Alpha 583cx User's Guide 21 Chapter 4: Setting Up Your Cash Register - the Basics Before programming your logo or message 1 Write out your store name and the logo message you want to program. 2 After writing out your message, count the number of characters on each line. The following example shows a message and the letter count, including spaces. INTERNATIONAL COFFEES 999-555-1212 222 EAST MAIN STREET OPEN 7AM TO 6PM COFFEES OF THE WORLD 21 12 20 15 20 3 Complete the chart, filling in extra unused characters with blank spaces. Line 1 Line 2 Line 3 Line 4 Line 5 I N T E R 9 N 9 A E E A 9 S N S T T I 5 O 5 M N 5 A M A I L 1 N T O E 2 C 1 S O 2 T 6 W F F E E 2 2 2 O E P E R P O E M R E T 7 O A F C O F F T H L D In the example, blank spaces are added at the beginning and end of each line so the message is centered. Remember, you can make the characters double width but you can only use half the total number of characters if you do this. For example, if you want Coffee to be double wide, you need 12 spaces. For more information about double wide characters, see Using Double Wide Characters on page 20. You can also use characters other than those on the Department keys, such as numbers, punctuation, and international letters. See the Alphanumeric Code Chart on page 18. This is an example of a programmed Store Logo: INTERNATIONAL COFFEES 999-555-1212 222 EAST MAIN STREET OPEN 7AM TO 6PM COFFEES OF THE WORLD To make a space to separate words, press the 0 key twice or press the 00 key one time. 22 Alpha 583cx User's Guide Setting Alphanumeric Descriptions Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. To program your logo 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 For the 1st line, do the following: · Using the round Number keys area, press 31. · Press the Return key. The Logo line 1 appears on the display. · Enter the 1st line of the logo, up to 24 characters and then press the Check key. 4 If you want a 2nd line, do the following: · Using the round Number keys area, press 32. · Press the Return key. Logo line 2 appears on the display. · Enter the 2nd line of the logo, up to 24 characters and then press the Check key. 5 If you want a 3rd line, do the following: · Using the round Number keys area, press 33. · Press the Return key. Logo line 3 appears on the display. · Enter the 3rd line of the logo, up to 24 characters and then press the Check key. 6 If you want a 4th line, do the following: · Using the round Number keys area, press 34. · Press the Return key. Logo line 4 appears on the display. · Enter the 4th line of the logo, up to 24 characters and then press the Check key. 7 If you want a 5th line, do the following: · Using the round Number keys area, press 35. · Press the Return key. Logo line 5 appears on the display. · Enter the 5th line of the logo, up to 24 characters and then press the Check key. 8 When you are done, turn the Mode key to Off. Alpha 583cx User's Guide 23 Chapter 4: Setting Up Your Cash Register - the Basics Setting the Commercial Message in the Footer You can also program a message that automatically prints at the bottom of the receipt. For example, you can list your hours of operation or a special promotion at the bottom of every receipt. The Commercial message can have up to 5 lines. Each line can have 24 characters in single width or 12 characters in double width. For more information about double-width messages, see Using Double Wide Characters on page 20. For example, the message at the bottom of the receipt can say: TUESDAY IS 10% OFF DAY! STOCK UP AND SAVE Use the worksheet on page 21 to plan your message before you start. Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. To program your commercial message 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 For the 1st line, do the following: · Using the round Number keys area, press 71. · Press the Return key. The Footer line 1 appears on the display. · Enter the 1st line of the logo, up to 24 characters and then press the Check key. 4 If you want a 2nd line, do the following: · Using the round Number keys area, press 72. · Press the Return key. Footer line 2 appears on the display. · Enter the 2nd line of the logo, up to 24 characters and then press the Check key. 5 If you want a 3rd line, do the following: · Using the round Number keys area, press 73. · Press the Return key. Footer line 3 appears on the display. · Enter the 3rd line of the logo, up to 24 characters and then press the Check key. 24 Alpha 583cx User's Guide Setting Clerk Numbers and Names 6 If you want a 4th line, do the following: · Using the round Number keys area, press 74. · Press the Return key. Footer line 4 appears on the display. · Enter the 4th line of the logo, up to 24 characters and then press the Check key. 7 If you want a 5th line, do the following: · Using the round Number keys area, press 75. · Press the Return key. Footer line 5 appears on the display. · Enter the 5th line of the logo, up to 24 characters and then press the Check key. 8 When you are done, turn the Mode key to Off. Setting Clerk Numbers and Names You can program and assign up to 26 Clerk Numbers so you can monitor sales by individual employees. Each clerk number can also be assigned a 24 character name. The Clerk Numbers are used in the register modes REG1 and REG2 only. To see the sales totals for each clerk, a Clerk Report is available in both the X and Z modes. You can spell names by using department keys. For more information, see Setting Alphanumeric Descriptions on page 17. Note When entering the clerk passwords, they appear as asterisks **** on the displays for extra security. After you specify Clerk Number and Names, you must set a flag option so that clerks must enter their clerk number before every transaction. For more information, see Programming Flag Options on page 56. If you do not set the flag option to turn on Clerk Numbers, all transactions listed on reports and receipts will appear under Clerk 1. After you are done programming clerk numbers, you can check your results. See Printing the Quick Start Program Confirmation Report on page 29. Note If you make a mistake while you are programming the Clerk Numbers, press the Clear key and begin again with Step 3. Alpha 583cx User's Guide 25 Chapter 4: Setting Up Your Cash Register - the Basics To set clerk numbers Example 4: For Clerk #1, Security number is 234 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 444444 and then press the Amount Tend Total key. The letter C appears in the Customer Display and Clerk Pass appears in the clerk display until Step 6 is complete. 4 Using the round Number keys, press 1 for Clerk #1 and then press 234 for the Security number and press the Clerk key. 5 Repeat Step 4 for adding Clerks 2 through 26. 6 When you are done programming Clerk Numbers, press the Clear key. 7 Before you can use Clerk Numbers, you must activate the Clerk System by selecting Option #1 on Flag 12. Do the following: Press 121 and then press the Void key. To program a clerk name Example 5: For Clerk #1, program name as Sally Smith 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 1 for Clerk #1 and then press the Return key. 4 To program a name, press the Department keys or the Alphanumeric Code Chart, as needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 17. Remember, the Department Shift key lets you use the letters in the lower green section on the Department keys. To make a space to separate words, press the 0 key twice or press the 00 key one time. 5 Press the Check key when you are done. To use clerk numbers Example 6: Clerk #1 has a passcode of 234 1 Put the PRG key in the Mode key slot and turn it to either the REG1 or REG2 position. 2 Using the round Number keys, press 1, then press the Clerk key. Press 234 and then press the Check key. 26 Alpha 583cx User's Guide Setting the Machine Number 3 The first 2 digits of the display show the Clerk Number when entered and the display shows the Clerk Name. The cash register is now ready for operation. Using the Clerk System If you see the message CLERK E12, RE-CLERK#, or CLERK ERR in the display and you hear the error beep, clerk numbers are programmed and the clerk system is active. To use the Clerk System 1 Press the Clear key to clear the error condition and then enter a clerk number and press Clerk. 2 If you programmed a clerk security code, enter the clerk number and then press the Clerk key. Using the round Number keys, press the three digit security code and then press the Check key. Setting the Machine Number You can assign your cash register its own number. This is useful if you have several cash registers and want to track which one creates which receipts and transactions. The machine number prints on all receipts/journal records, and management reports. The machine number can be up to 4 digits long. After you are done programming the machine number, you can check your results. See Printing the Quick Start Program Confirmation Report on page 29. To set the machine number Example 7: Program the cash register number to 1234 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 1234 and then press the +%/PO key. Alpha 583cx User's Guide 27 Chapter 4: Setting Up Your Cash Register - the Basics Setting X and Manager Passwords Two Manager Passwords are available for added security: · · one password to go to the PRG and Z modes one password to go to the X mode. Important The Manager Password cannot be 0000 (zeros). The cash register will not accept this password. Caution Write your passwords down in a safe place. If you forget the passwords, you must do a Full System Clear procedure. A Full System Clear erases all transaction information and programming. For details on the Full System Clear, see Full System Clear on page 89. After you program a password, you must use it every time you go to the program mode or before every X or Z readings, depending on which you set the password for. When you enter a password, it appears as asterisks **** on the displays for extra security. To set manager passwords Example 8: To set the X password as 1212 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 Using the round Number keys, press 222222, and then press the Amount Tend Total key. The X PASS prompt and the letter P appears until you complete step 3. 3 Using the round Number keys, press 1212 and then press the Non Tax key. Example 9: If the PRG/Z password is 1313 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 Using the round Number keys, press 111111 and press the Amount Tend Total key. The PASS prompt and the letter P appears until you complete step 3. 3 Using the round Number keys, press 1313 and press the Non Tax key. To use manager passwords Example 10: Go to the X mode, using the Manager Password 1212 1 Put the PRG key in the Mode key slot and turn it to the X position. 28 Alpha 583cx User's Guide Printing the Quick Start Program Confirmation Report 2 Using the round Number keys, press 1212 and then press the Check key. 3 You are now ready to run an X Report. Example 11: Go to the PRG or Z modes, using the Manager Password 1313 1 Put the PRG key in the Mode key slot and turn it to the PRG or Z position. 2 Using the round Number keys, press 1313 and then press the Check key. 3 You are now ready to program or take any reports based on your selection in the first step. Printing the Quick Start Program Confirmation Report Now that basic programming is complete, check your results with a Quick Start Program Confirmation Report. If you made a mistake during programming, repeat only the step in question. For example, if only the tax rate is incorrect, just re-program the tax--you do not need to re-set the time, date, and so on. To print the Quick Start Program Confirmation Report 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 Using the round Number keys, press 999999 and then press the Amount Tend Total key. 3 After the Program Confirmation Report prints, press the Feed key to advance the complete report out of the cash register. See the next page for an example of this report. Alpha 583cx User's Guide 29 Chapter 4: Setting Up Your Cash Register - the Basics Your tape looks similar to the example Program Confirmation Report shown below. The Date, Time, Tax Rate and Department Status shows the information based upon your input. For more details of the symbols printed in the Program Confirmation Report, see Running Reports on page 70. Before Going to Register Mode Your cash register offers many other features not covered in this chapter. Other options are covered in the chapter called Setting Up Your Cash Register - Advanced, starting on page 33. We also provide examples to help you learn how to use your cash register. For information about the examples, see Examples on page 90. 30 Alpha 583cx User's Guide Error Codes Error Codes Your cash register makes beeps as well as shows you messages in the display. Some beeps and messages let you know everything is working and others let you know you need to do something. Table 6 Common errors This error... Register Beep Means this... The cash register makes a short beep each time a key is pressed. This is normal and not a cause for concern. When using your cash register, you must perform all operations in the correct order. If you press the wrong key at the wrong time, an alarm beep sounds and you see a message on the display. The keyboard also locks. Press the Clear key to continue. When a transaction is started in the REG1 or REG2 position, you must complete the sale before moving the Mode key to another position. When an operation is started but not finished in the REG1 or REG2 positions, turning the Mode key to another position makes an alarm beep and you see an error message on the display. Press the Clear key to continue. Entry Error Beep Printer Error If a PE appears in the display, check if you are out of paper. Check for a paper jam. For more information about other solutions, see PE Printer Error on page 87. Clearing an Error The Clear key stops an alarm beep that happened because a key was pressed that was not correct for that operation. The Clear key does not erase a transaction that was registered by an operating key and printed on the register tape. To erase an entry after you press a key that printed the entry on the tape, use the Void key to correct the error. If the cash register makes a loud error beep, press the Clear key to stop it. Alpha 583cx User's Guide 31 Chapter 4: Setting Up Your Cash Register - the Basics If your cash register will not stop making a beeping sound after you press the Clear key, you can do two more things. Half System Clear If you pressed the Clear key and the error beep does not stop, you can do a Half System Clear. For more information about a Half System Clear, see Half System Clear on page 89. Full System Clear If you did a Half System Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 89. 32 Alpha 583cx User's Guide CHAPTER 5 Setting Up Your Cash Register Advanced This chapter shows you more advanced programming for your cash register. This chapter covers: · · · · · · Programming Department Keys Programming PLU Descriptions Setting the Decimal Points Setting the Rounding Rates Programming Discounts Programming Flag Options When you are done programming your cash register, you can run the Programming Report to see your results. See Running the Program Confirmation Report on page 70. Note While you are programming, the letter P often appears in the display. Alpha 583cx User's Guide Chapter 5: Setting Up Your Cash Register - Advanced Programming Department Keys Departments are a category of merchandise. For example, Department 1 can be Housewares, Department 2 can be Food, Department 3 can be Womens Clothing, and so on. This helps you track what you are selling. Each department can be programmed as taxable or non-taxable, so that if an item needs to be taxed, it is added automatically when you ring up an item in a taxable department. You can have as many as 99 departments on your cash register. If you have many departments, you may want to make a list so other people who use the cash register can properly use the department keys. Programming departments includes up to 6 steps. Not all steps listed below may apply to your specific needs, but you must specify a value for each, even if you do not plan to use that feature. 1 Setting Standard and Gallonage Mode 2 Programming Multiple and Single Items 3 Programming High Digit Lock-out (HDLO) 4 Programming Tax Status 5 Programming Department Preset Price 6 Programming Department Names For specific information about each of the items above, see the next sections. After you are done, you can check your results. See Running the Department Sales Report on page 73. To program department keys 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the following, in this order: Press this... 0 or 1 0 or 1 0 to 6 To specify this... Standard or gallonage Multiple or single items HDLO See this page... 36 36 36 34 Alpha 583cx User's Guide Programming Department Keys Press this... 00 to 15 and then 0 or up to a 7 digit price A department key To specify this... Tax status See this page... 37 Department preset value The department key for this department 38 Note If you do not want to program a department name, press the Amount Tend/Total key. Skip the next steps. You are done with this department. The alphanumeric keys to spell the department name. The department name 39 The information is saved in the cash register 4 To add another department, do step 3 again. To program Department 1 as taxable with no preset price and no description 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 00001 and then press the Subtotal/w/Tax key. 4 Using the round Number keys, press 0 and then press the Dept 1 key. 5 Press the Amount Tend/Total key. Skip this step if you are going to enter a description. The department information is saved in the cash register. To program Department 2 as non-taxable with no preset price and no description 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. Alpha 583cx User's Guide 35 Chapter 5: Setting Up Your Cash Register - Advanced 3 Using the round Number keys, press 00000 and then press the Subtotal/w/Tax key. 4 Using the round Number keys, press 0 and then press the Dept 2 key. 5 Press the Amount Tend/Total key. Skip this step if you are going to enter a description. The department information is saved in the cash register. Setting Standard and Gallonage Mode A department can be set for either Standard Mode or Gallonage Mode. Gallonage Mode allows entering a price with 3 decimal places, representing the cost per gallon, pound, kilogram, yard, meter, or other unit of measurement. For example, $1.499 per gallon. Standard Mode enters the price using the normal 2 decimal place setting. Table 7 Standard/Gallonage Mode This number... 0 1 Means this... Standard Mode Gallonage Mode Programming Multiple and Single Items Multiple Item Entry allows you to ring up two or more items into a department. For example, if you want to ring up 5 of the same items, you can tell the cash register to multiply the one price by the number of items. Single Item Entry allows you to ring up only one item in a department. For example, if you want to ring up 5 of the same items, you must ring each one up individually. Table 8 Multiple / single item This number... 0 1 Means this... Multiple Item Sale Single Item Sale Programming High Digit Lock-out (HDLO) You can specify the most number of digits that can be rung up in an entry. This feature helps to prevent against large over-rings. If too many digits 36 Alpha 583cx User's Guide Programming Department Keys are entered, the error beep sounds and the keypad locks up. For example, to limit ring ups of more than $99.99, set the HDLO to 4. Table 9 High digit lock out (HDLO) values This number... 0 1 2 3 4 5 6 From this... $ .01 .01 .01 .01 .01 .01 .01 to this... $ 99,999.99 (Standard setting) .09 .99 9.99 99.99 999.99 9,999.99 Programming Tax Status Some items must have tax collected by law. You can program your cash register to automatically assign the right amount of tax, based on the department the item is assigned to. You can link no tax, a single tax rate (Tax 1), or multiple tax rates (Tax 2, 3 or 4) to a department key. Table 10 Tax status settings This tax status number... 00 01 02 03 04 05 06 07 08 09 10 Means this... Non-Taxable (use this if you do not want to charge tax) Taxable by TAX 1 Rate Taxable by TAX 2 Rate Taxable by TAX 3 Rate Taxable by TAX 4 Rate Taxable by TAX 1 and TAX 2 Rates Taxable by TAX 1 and TAX 3 Rates Taxable by TAX 1 and TAX 4 Rates Taxable by TAX 2 and TAX 3 Rates Taxable by TAX 2 and TAX 4 Rates Taxable by TAX 3 and TAX 4 Rates Alpha 583cx User's Guide 37 Chapter 5: Setting Up Your Cash Register - Advanced Table 10 Tax status settings (Continued) This tax status number... 11 12 13 14 15 Means this... Taxable by TAX 1, TAX 2 and TAX 3 Rates Taxable by TAX 1, TAX 2 and TAX 4 Rates Taxable by TAX 1, TAX 3 and TAX 4 Rates Taxable by TAX 2, TAX 3 and TAX 4 Rates Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 Rates Programming Department Preset Price If you do not want to preset a price, a price of 0 must be assigned to that department key. Department Preset Price programs a price in a department to save time when ringing up an entry. Even if a price has been pre-programmed, you can override the price at the time of sale. The price automatically rings up each time the department key is pressed. Important If you do not need a preset price, enter 0 as the price. Assigning Department Number Keys You must assign a department number. After you assign a department number, you can press the Amount Tend/Total key to finish programming if you do not want a department description. The Department number keys from 1 to 20 are easy to use: You just press the Department number key you want. For example, to use Dept 2, press the Dept 2 key. The Department keys from 21 to 40 are also easy to use. Just press the Dept Shift key and then press the Department number key you want. For example, to use Dept 23, press the Dept 23 key. To use the Department keys from 41 to 99, do the following: · · Press the Dept Shift key. Using the round Number keys, type the Department number from 41 to 99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key. Press the Dept Shift key again. Alpha 583cx User's Guide · 38 Programming Department Keys Programming Department Names A name or description can be assigned to each department key. This name appears on the clerk display and prints when ringing up sales. For example, Clothing can print on the receipt in place of Dept 1, Shoes can print on the receipt in place of Dept 2, Sportswear can print on the receipt in place of Department 3, and so on. When you are programming the descriptions for Departments, use the Alphanumeric Keyboard. When you are done programming the department description, press the Check key to save your programming. The information is saved in the cash register and you can program the next item. Note Only capital letters of the alphabet are on the Alphanumeric Keyboard. You can also use lower case letters and numbers, certain symbols, and international characters. See Alphanumeric Code Chart on page 40. The department keys are clearly labeled with all the letters you need to program these descriptions. When you are programming alphanumeric descriptions, use the department keys to spell out the words you want. You can use the letters in the lower green area of the keys by pressing the Dept Shift key and then pressing the key with the letter you want. You might need certain symbols, numbers, international characters or lower case characters that are not found on the Alphanumeric Keyboard. For example, if you require a space between words, or if you need the / symbol, or -, you use the round Number keys to type the correct alphanumeric code. See the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. Alpha 583cx User's Guide 39 Chapter 5: Setting Up Your Cash Register - Advanced Alphanumeric Code Chart Many characters are also available. Use the tables in this section to help you find the ones you need. Use the following table for lower case letters and numbers. If you want to use double width characters, press 01 before each character. For example, to program Y E S, type 01 Department Shift key Y 01 E 01 S. For more information, see Using Double Wide Characters on page 20. Table 11 Letters and numbers Character Space Wide Character a b c d e f g h i j k l m n o p q r Code Number 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 Character s t u v w x y z Numbers 0 1 2 3 4 5 6 7 8 9 Code Number 20 21 22 23 24 25 26 27 30 31 32 33 34 34 36 37 38 39 40 Alpha 583cx User's Guide Programming Department Keys Use this table for punctuation and foreign characters. Table 12 Special Characters and Punctuation Character ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ Code Number 80 81 82 83 84 85 86 93 94 95 96 97 98 99 Character ? ! @ / : # & % $ , (comma) ( ) * + . (period) ; (semi colon) > ` (apostrophe) " < = Code Number 28 29 40 67 68 69 70 71 72 73 74 75 76 77 78 79 87 88 89 90 91 92 Alpha 583cx User's Guide 41 Chapter 5: Setting Up Your Cash Register - Advanced Programming Scrolling Messages Your cash register shows messages that move when you are not using it. You can use the default messages or you can program your own. You can change one or more messages at any time. For example, if you have a new promotion, you can change the Idle 1 message to say something about the promotion. The scrolling messages that can be programmed are the following: Table 13 Scrolling messages Message Number 1 2 3 4 5 Message Type OFF message MODE message SALES message IDLE message 1 IDLE message 2 This message shows... In the OFF position During the idle state in PRG, X, Z modes After the sales transaction In the idle state in REG modes during the morning hours * In the idle state in REG modes during the afternoon hours * * IDLE messages 1 and 2 can be combined for 1 longer message that runs all day. You can program up to 42 characters for each scroll message. Messages 4 and 5 (IDLE messages) can be combined for a maximum of 84 characters. The following messages display automatically. You can change these default messages, using the following instructions. Off Message Mode Message Sales Message Idle Message 1 Idle Message 2 CLOSED, NEXT REGISTER PLEASE PLEASE WAIT PLEASE TAKE YOUR RECEIPT GOOD MORNING GOOD AFTERNOON Here are some samples of messages that can be programmed: ASK ABOUT OUR DAILY SPECIALS WE DELIVER 10% DISCOUNT ON THURSDAYS FREE SODA WITH ANY SANDWICH ORDER STORE HOURS 9AM TO 10 PM 42 Alpha 583cx User's Guide Programming Scrolling Message Display Times To program a message 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 6, press the number of the message you want to change, and press the Return key. For example, to change the message that shows when you move the Mode key to the Off position, press 6 1 Return. 4 Type your message, using either the Alphanumeric keys or the special codes. For more information about using the Alphanumeric keys to type letters, see Setting Alphanumeric Descriptions on page 17. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. 5 When you are done, press the Check key. You can program another message by starting with step 3. Programming Scrolling Message Display Times After you have programed your scrolling message, you can set the length of time you want the message to run. After you are done, you can check your results. See Running the Program Confirmation Report on page 70. Setting the Off Message OFF message Number of seconds after the register is Settings in turned off before the message starts. seconds: 00­99 Default=05 To stop the message after it starts, press the Feed key. To program the Off message time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 1, press the number of seconds you want to delay as 2 digits, and press the Charge key. Alpha 583cx User's Guide 43 Chapter 5: Setting Up Your Cash Register - Advanced Setting the Mode Message MODE message Number of seconds before the register turns into idle mode in PRG, X, Z modes and the message starts. This message does not display in REG modes. To program the Mode message time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 2, press the number of seconds you want to delay as 2 digits, and press the Charge key. Settings in seconds: 00­99 Default=05 Setting the Sales Message Start and Stop Times SALES message start Number of seconds after a sale is complete before the message starts. The register must be set in REG mode. To program the Sales message start time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 3, press the number of seconds you want to delay as 2 digits, and press the Charge key. SALES message stop Number of seconds the Sales message runs before the Idle message starts. The register must be set in REG mode. Settings in seconds: 00 ­ 99 Default=20 00 = No Sales message appears Settings in seconds: 00 ­ 99 Default=10 44 Alpha 583cx User's Guide