SAGEM F@st TM 800 / 840 (PPP) User Guide 288 047 975 - 02 June 2005 Issue Sagem Communication closely follows all technological changes and is continually striving to improve its products for the benefit of its customers. It therefore reserves the right to change its documentation accordingly without notice. All the trade marks mentioned in this guide are registered by their respective owners: - SAGEM F@stTM is a registered trade mark of. Sagem Communication, - Windows TM and Internet Explorer TM are registered trade marks of Microsoft Corporation, - Apple and MacOS are registered trade marks of Apple Computer Incorporation. - SAGEM is a registered trade mark of SAFRAN group. Contents Pages Contents 0-1 and 0-2 1. Introduction 1.1 Overview 1.2 System requirements 1-1 1-3 1-5 2. Connecting the SAGEM F@stTM 800 / 840 2.1 Connecting the SAGEM F@stTM 800 / 840 modem 2.1.1 Connecting the SAGEM F@stTM 800 2.1.2 Connecting the SAGEM F@stTM 840 2-1 2-2 2-2 2-4 3. Installation in Microsoft Windows 3.1 Installing the SAGEM F@st TM 3-1 3-2 3-4 3-4 3-5 3-6 3-6 3-7 3-9 800 / 840 3.2 Connecting / Disconnecting to / from the Internet 3.2.1 Connecting to the Internet 3.2.2 Disconnecting from the Internet 3.3 Status information for the SAGEM F@st 800 / 840 modem TM 3.3.1 Checking installation of the SAGEM F@st 800 / 840 3.3.2 "Diagnostics" tools 3.4 Uninstalling the SAGEM F@st TM TM 800 / 840 4. Installation in Mac OS 8.6 or Mac OS 9.x 4.1 Installing the SAGEM F@st TM 4-1 4-2 4-4 4-4 4-5 4-6 4-6 4-8 4-9 4-11 4-12 4-14 800 / 840 4.2 Connecting / Disconnecting to / from the Internet 4.2.1 Connecting to the Internet 4.2.2 Disconnecting from the Internet 4.3 Status information for the SAGEM F@st 800 / 840 modem TM 4.3.1 Checking installation of the SAGEM F@st 800 / 840 4.3.2 "Diagnostics" tools 4.3.2.1 "Operation" screen 4.3.2.2 "Statistics" screen 4.3.2.3 "Configuration" screen 4.4 Uninstalling the SAGEM F@st TM TM 800 / 840 5. Installation in Mac OS X 5.1 Installing the SAGEM F@st TM 5-1 800 / 840 5-2 Reproduction and communication prohibited without the written permission of Sagem Communication SAGEM F@stTM 800 / 840 (PPP) User Guide ­ 288 047 975-02 Page 0-1 5.2 Connecting / Disconnecting to/from the Internet 5.2.1 Connecting to the Internet 5.2.2 Disconnecting from the Internet 5.3 Status of the SAGEM F@st 800 / 840 modem TM 5.3.1 Checking installation of the SAGEM F@st 800 / 840 5.3.2 "Diagnostics" tools 5.4 Uninstalling the SAGEM F@st TM TM 5-4 5-4 5-9 5-10 5-10 5-11 5-12 800 / 840 A. Appendix A - SAGEM F@stTM 800 / 840 troubleshooting A.1 Front panel LEDs A.1.1 "ADSL" LED blinking A.1.2 "ADSL" and "PWR" LEDs off A.1.3 "ADSL" LED off and "PWR" LED on A.1.4 "ADSL" LED on steady and "PWR" LED on A-1 A-2 A-2 A-3 A-3 A-3 B. Appendix B Safety instructions B.1 Safety instructions B-1 B-2 C. Appendix C Technical Specifications C.1 Equipment specifications C.2 Software specifications C.3 PC and Mac compatibility C-1 C-2 C-4 C-4 D. Appendix D Glossary E. Appendix E Environment E.1 E 2002/96/CE (EEEW) directive, related to environment preservation D-1 E-1 E-2 SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 0-2 Reproduction and communication prohibited without the written permission of Sagem Communication 1. Introduction This chapter : Gives an overview of the SAGEM F@st Sets out the system requirements TM 800 / 840 modem § 1.1 § 1.2 Reproduction and communication prohibited without the written permission of Sagem Communication SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-1 1 - Introduction Notice Warning icon, used in this guide Information icon, used in this guide Safety instructions Before making any connections, refer to the safety instructions in Appendix A of this User Guide. SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-2 Reproduction and communication prohibited without the written permission of Sagem Communication 1 - Introduction 1.1 Overview The SAGEM ADSL modem exists in two models : The SAGEM F@stTM 800, The SAGEM F@stTM 840. The SAGEM F@stTM 800 modem is designed for Internet connection by the switched analog telephonic network (PSTN) The SAGEM F@stTM 840 modem is designed for Internet connection by the integrated service digital network (ISDN). In the next sections of this User Guide, we will use the general term SAGEM F@stTM 800/840 to designate these two modems. However, we will notify you of notable differences every time it will be necessary. The SAGEM F@stTM 800 / 840 is an ADSL over ISDN modem used to browse the Internet with ease at speeds of up to 8 Mbit/s. The modem's purpose is to transmit data between a terminal (PC or Mac) connected by a USB interface and an Internet Access Provider (IAP), via an ADSL link. The SAGEM F@stTM 800 / 840 supports the following encapsulations: · · · · PPPoA in VCMUX mode, PPPoA in LLC mode, PPPoE in VCMUX mode, PPPoE in LLC mode. The modem has the advantage of being powered via the USB interface and therefore does not needs a main power unit or a power cable. The SAGEM F@stTM 800 / 840 has the following two interfaces: USB interface Remote network interface (ADSL) Reproduction and communication prohibited without the written permission of Sagem Communication SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-3 1 - Introduction Both interface ports are at the rear of the modem casing: Type B USB Connector 6-way RJ11 WAN Connector There are two LEDs on the casing, the lefthand one labeled "ADSL" and the righthand one "PWR" (see Appendix A - Troubleshooting, for interpreting the LEDs). Contents of package The package in which the SAGEM F@stTM 800 / 840 is supplied contains One SAGEM F@stTM 800 / 840 modem One Type A / Type B USB cable One RJ11/RJ11 line cable (for SAGEM F@stTM 800 only) One RJ45/RJ11 line cable (for SAGEM F@stTM 840 only) One CD-ROM Two or three microfilters (optional). Note: This is not an exhaustive list. The package may also contain safety instructions and other documents. The CD-ROM contains: · the Windows and Macintosh drivers for the SAGEM F@stTM 800 / 840 modem. · the SAGEM F@stTM 800 / 840 modem User Guide in pdf format. · the Acrobat ReaderTM software for reading pdf files. Incomplete or damaged contents If the package you receive is incomplete or contains damaged items, contact the Internet Access Provider (IAP) supplying your SAGEM F@stTM 800 / 840 modem SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-4 Reproduction and communication prohibited without the written permission of Sagem Communication 1 - Introduction 1.2 System requirements The SAGEM F@stTM 800 / 840 modem requires: Telephone line Telephone line supporting ADSL transmission. Splitters compliant with ADSL standards (for use with a telephone or fax type analog terminal). Subscription to an Internet Access Provider (for connection to the Internet). Computer with USB port The minimum configuration of your computer must be: For Windows XP For Windows 2000 For Windows ME For Windows 98FE For Windows 98SE For MacOS 8.6 - 9.x For MacOS X Free space on your computer A WEB browser Internet Access Provider To access the Internet, the Internet Access Provider (IAP) must supply you: one user name one password 30 Mb Pentium II, 400 MHz, 128 Mb RAM Pentium II, 266 MHz, 64 Mb RAM Pentium II, 233 MHz, 64 Mb RAM Pentium II, 166 MHz, 32 Mb RAM Pentium II, 166 MHz, 32 Mb RAM Power PC G3, 233 MHz, 64 Mb RAM Power PC G3, 233 MHz, 128 Mb RAM Reproduction and communication prohibited without the written permission of Sagem Communication SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-5 1 - Introduction SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-6 Reproduction and communication prohibited without the written permission of Sagem Communication 2. Connecting the SAGEM F@stTM 800 / 840 This chapter : Describes how to connect the SAGEM F@stTM 800 modem. Describes how to connect the SAGEM F@stTM 840 modem. § 2.1.1 § 2.1.2 Reproduction and communication prohibited without the written permission of Sagem Communication SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 2-1 2 - Connecting the SAGEM F@stTM 800 / 840 2.1 Connecting the SAGEM F@stTM 800 / 840 modem CAUTION Do not connect your modem to your computer with the USB cable before you have installed the drivers from the CD-ROM. Only use the ADSL line cable supplied with your equipment for the connection to the remote network : RJ11 / RJ11 for the SAGEM F@st RJ45 / RJ11 for the SAGEM F@st TM TM 800 (PSTN), 840 (ISDN). 2.1.1 Connecting the SAGEM F@stTM 800 The connections must be made in the following order: 1 2 Connect one end of the line cable to the telephone socket Connect the other end of the line cable to the LINE connector on the modem If using an input splitter or microfilters, their outputs must also be fitted with RJ11 connectors. If not, contact your Operator for an adapter or a specific cable. 3 Connect the "flat" connector at one end of the USB cable to one of the type A USB ports on the computer (or on the HUB if appropriate), marked with the following symbol: 4 Connect the "square" connector at the other end of the USB cable to the USB connector on the rear panel of the modem, when prompted by the driver installation software. SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 2-2 Reproduction and communication prohibited without the written permission of Sagem Communication 2 - Connecting the SAGEM F@stTM 800 / 840 Connecting analog terminals Splitters are required when using the SAGEM F@stTM 800 and analog terminals on the same telephone line. There are two types of configuration that use different splitters. In most cases, your Operator will provide you with the information you need to choose between the two options. Configuration with input splitter SAGEM F@stTM 800 ADSL Line MEDIUM SPLITTER Analog Signals Analog + ADSL Signals TELEPHONE FAX Your Operator will tell you how many analog terminals can be connected. Configuration with distributed splitters (microfilters) SAGEM F@stTM 800 ADSL Line Microfilter Analog Signal Microfilter Analog Signal Microfilter Analog Signal TELEPHONE FAX TELEPHONE The configuration with microfilters requires one microfilter for each analog terminal. Your Operator will tell you how many analog terminals can be connected. SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 2-3 Reproduction and communication prohibited without the written permission of Sagem Communication 2 - Connecting the SAGEM F@stTM 800 / 840 2.1.2 Connecting the SAGEM F@stTM 840 The connections must be made in the following order: 1 2 Connect the RJ45 connector of the cable to the input splitter Connect the RJ11 connector of the cable to the LINE connector on the modem If using an input splitter or a microfilter, their outputs must also be fitted with RJ45 connectors. If not, contact your Operator for an adapter or a specific cable. 3 Connect the "flat" connector at one end of the USB cable to one of the type A USB ports on the computer (or on the HUB if appropriate), marked with the following symbol: 4 Connect the "square" connector at the other end of the USB cable to the USB connector on the rear panel of the modem, when prompted by the driver installation software. Connecting analog terminals An input splitter is required when using the SAGEM F@stTM 840 and analog terminals on the same telephone line. TELEPHONE Analog Signal S ISDN U SPLITTER NT FAX Analog Signal Analog + ADSL Signals SAGEM F@stTM 840 Your Operator will tell you how many analog terminals can be connected. PC SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 2-4 Reproduction and communication prohibited without the written permission of Sagem Communication 3. Installation in Microsoft Windows This chapter : Describes how to install the SAGEM F@st TM 800 / 840. TM § 3.1 § 3.2 § 3.3 § 3.4 Describes how to Connect/Disconnect to/from the Internet. Describes the status information for the SAGEM F@st 800 / 840. Describes how to uninstall the SAGEM F@st TM 800 / 840. Reproduction and communication prohibited without the written permission of Sagem Communication SAGEM F@stTM 800 / 840 (PPP) User Guide - 288 047 975-02 Page 3-1 3 - Installation in Microsoft Windows The procedures for installing, checking installation and uninstalling described below have been carried out arbitrarily using Windows XP. There may be slight differences when installing in other Windows operating systems (98FE, 98SE, ME and 2000). 3.1 Installing the SAGEM F@stTM 800 / 840 1 Insert the CD-ROM in the appropriate drive on your computer; the screen opposite appears. Click "Install the modem". Note: If this screen does not appear, from the Start menu, select Run, and then enter: " :\autorun.exe (for example e:\autorun.e ...