SAMSUNG Laser Printer User's Guide ML-2010 Series About the User's Guide This User's Guide provides information you need for setting up your printer. It also provides all of the detailed instructions for using your printer and information for maintaining and troubleshooting the printer. The Software User's Guide which is the second section of this guide provides information you need for installing the supplied software and using its features. This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any damages, direct or indirect, arising from or related to use of this manual. © 2005 Samsung Electronics Co., Ltd. All rights reserved. · ML-2010 is model names of Samsung Electronics Co., Ltd. · SAMSUNG and Samsung logo are trademarks of Samsung Electronics Co., Ltd. · Centronics is a trademark of Centronics Data Computer Corporation. · IBM and IBM PC are trademarks of International Business Machines Corporation. · Microsoft, Windows, Windows 98, Windows Me, Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation. · Apple, AppleTalk, TrueType, Laser Writer, and Macintosh are trademarks of Apple Computer, Inc. · All other brand or product names are trademarks of their respective companies or organizations. 1 Contact SAMSUNG WORLD WIDE If you have any comments or questions regarding Samsung products, contact the SAMSUNG customer care center. Country CANADA MEXICO U.S.A ARGENTINE BRAZIL CHILE COSTA RICA ECUADOR EL SALVADOR GUATEMALA JAMAICA PANAMA PUERTO RICO REP. DOMINICA TRINIDAD & TOBAGO VENEZUELA BELGIUM CZECH REPUBLIC DENMARK FINLAND FRANCE GERMANY Customer Care Center 1-800-SAMSUNG (7267864) 01-800-SAMSUNG (7267864) 1-800-SAMSUNG (7267864) 0800-333-3733 0800-124-421 800-726-7864 (SAMSUNG) 0-800-507-7267 1-800-10-7267 800-6225 1-800-299-0013 1-800-234-7267 800-7267 1-800-682-3180 1-800-751-2676 1-800-7267-864 1-800-100-5303 02 201 2418 844 000 844 38 322 887 09 693 79 554 08 25 08 65 65 ( 0,15/min) 01805 - 121213 ( 0,12/min) Web Site www.samsung.com/ca www.samsung.com/mx www.samsung.com www.samsung.com/ar www.samsung.com/br www.samsung.com/cl www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/latin www.samsung.com/be www.samsung.com/cz www.samsung.com/dk www.samsung.com/fi www.samsung.com/fr www.samsung.de 2 Country HUNGARY ITALIA LUXEMBURG NETHERLANDS NORWAY POLAND PORTUGAL SLOVAKIA SPAIN SWEDEN U.K RUSSIA UKRAINE AUSTRALIA CHINA Customer Care Center 06 40 985 985 199 153 153 02 261 03 710 0900 20 200 88 ( 0,10/min) 231 627 22 0 801 801 881 80 8 200 128 0850 123 989 902 10 11 30 08 585 367 87 0870 242 0303 8-800-200-0400 8-800-502-0000 1300 362 603 800-810-5858 010- 6475 1880 Web Site www.samsung.com/hu www.samsung.com/it www.samsung.lu www.samsung.com/nl www.samsung.com/no www.samsung.com/pl www.samsung.com/pt www.samsung.com/sk www.samsung.com/es www.samsung.com/se www.samsung.com/uk www.samsung.ru www.samsung.com/ur www.samsung.com/au www.samsung.com.cn HONG KONG INDIA 2862 6001 3030 8282 1600 1100 11 www.samsung.com/hk www.samsung.com/in INDONESIA JAPAN MALAYSIA PHILIPPINES SINGAPORE THAILAND 0800-112-8888 0120-327-527 1800-88-9999 1800-10-SAMSUNG (7267864) 1800-SAMSUNG (7267864) 1800-29-3232 02-689-3232 www.samsung.com/id www.samsung.com/jp www.samsung.com/my www.samsung.com/ph www.samsung.com/sg www.samsung.com/th TAIWAN VIETNAM SOUTH AFRICA U.A.E 0800-329-999 1 800 588 889 0860 7267864 (SAMSUNG) 800SAMSUNG (7267864) www.samsung.com/tw www.samsung.com/vn www.samsung.com/za www.samsung.com/mea 3 CONTENTS Chapter 1: INTRODUCTION Special Features .................................................. Printer Driver Features ......................................... Printer Components ............................................. Front View ..................................................... Rear View ...................................................... 1.2 1.3 1.4 1.4 1.5 Understanding the Control Panel ............................ 1.6 On Line/Error and Toner Save LEDs ................... 1.6 Cancel button ................................................. 1.7 Chapter 2: SETTING UP YOUR PRINTER Unpacking .......................................................... 2.2 Selecting a Location ........................................ 2.3 Installing the Toner Cartridge ................................ 2.4 Loading Paper ..................................................... 2.7 Connecting a Printer Cable .................................... 2.9 Turning the Printer on ......................................... 2.10 Printing a Demo Page .......................................... 2.11 Installing Printer Software ................................... 2.12 System Requirements .................................... 2.13 Chapter 3: USING PRINT MATERIALS Choosing Paper and Other Materials ....................... 3.2 Type, Input Sources and Capacities ................... 3.3 Guidelines for Paper and Special Materials .......... 3.3 Verifying the Output Location ................................ Loading Paper ..................................................... Using the Tray ................................................ Using the Manual Tray ..................................... 3.6 3.6 3.6 3.7 Printing on Special Materials ................................. 3.8 Canceling a Print Job ........................................... 3.10 4 Chapter 4: MAINTAINING YOUR PRINTER Maintaining the Toner Cartridge ............................. 4.2 Redistributing Toner ........................................ 4.3 Replacing the Toner Cartridge .......................... 4.5 Using the Toner Save Mode ................................... Cleaning the Printer ............................................. Cleaning the Outside ....................................... Cleaning the Inside ......................................... 4.5 4.6 4.6 4.6 Consumables and Replacement Parts ..................... 4.9 Chapter 5: SOLVING PROBLEMS Troubleshooting Checklist ..................................... 5.2 Solving General Printing Problems .......................... 5.3 Clearing Paper Jams ............................................. 5.6 In the Paper Exit Area ..................................... 5.6 In the Paper Feed Area .................................... 5.8 In the Manual Tray ......................................... 5.9 Around the Toner Cartridge .............................. 5.9 Tips for Avoiding Paper Jams ........................... 5.10 Solving Print Quality Problems .............................. 5.11 Print Quality Checklist .................................... 5.11 Solving Print Quality Problems ......................... 5.12 Troubleshooting Error Messages ........................... Common Windows Problems ............................... Common Macintosh Problems ............................... Common Linux Problems .................................... 5.17 5.18 5.18 5.19 Chapter 6: SPECIFICATIONS Printer Specifications ............................................ Paper Specifications ............................................. Overview ....................................................... Supported Sizes of Paper ................................. Guidelines for Using Paper ............................... Paper Specifications ........................................ Paper Output Capacity ..................................... Printer and Paper Storage Environment ............. 6.2 6.3 6.3 6.4 6.5 6.6 6.6 6.7 5 Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: 1 Read and understand all instructions. 2 Use common sense whenever operating electrical appliances. 3 Follow all warnings and instructions marked on the machine and in the literature accompanying the machine. 4 If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance. 5 Unplug the machine from the AC wall socket before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. 6 Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage. 7 Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct. 8 Do not allow anything to rest on the power cable. Do not locate your machine where the cords will be abused by persons walking on them. 9 Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock. 10 Do not allow pets to chew on the AC power or PC interface cords. 11 Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine. 12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used. 6 13 Unplug the machine from the PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions: ·When any part of the power cord, plug, or connecting cable is damaged or frayed. ·If liquid has been spilled into the machine. ·If the machine has been exposed to rain or water. ·If the machine does not operate properly after instructions have been followed. ·If the machine has been dropped, or the cabinet appears damaged. ·If the machine exhibits a sudden and distinct change in performance. 14 Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation. 15 Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the AC power for the duration of the lightning storm. 16 If you continuously print multiple pages, the surface of the output tray may become hot. Be careful not to touch the surface, and keep children away from the surface. 17 SAVE THESE INSTRUCTIONS. 7 Environmental and Safety Consideration Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. WARNING Never operate or service the printer with the protective cover removed from Laser/ Scanner assembly. The reflected beam, although invisible, can damage your eyes. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 8 Ozone Safety During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please contact your nearest Samsung dealer. Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. The energy star emblem does not represent EPA endorsement of any product or service. Recycling Please recycle or dispose of the packaging material for this product in an environmentally responsible manner. Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources ...