User manual SAMSUNG SF-5100

00-Cover 12/10/99 5:16 AM Page 1 Laser Facsimile User's Guide SF-5100/SF-5100P 01-Contents 12/10/99 6:42 AM Page 1 Trademark Notices · SF-5100, SF-5100P and Samsung Logo are trademarks of Samsung Electronics Co., Ltd. · Windows is a trademark of Microsoft Corporation. · IBM is a trademark of international Business Machines. · Centronics is a trademark of Centronics Data Computer Corporation. · Other name and the trademarks mentioned in this manual are trademarks of their respective holders. 01-Contents 12/10/99 6:42 AM Page 2 Contents Chapter 1 Installation Unpacking _________________________________________ 1.1 Control locations and functions _______________________ 1.2 Choosing a location _________________________________ 1.4 Setting up your machine _____________________________ 1.4 Document tray ___________________________________ 1.4 Paper exit tray ___________________________________ 1.4 Document exit tray _______________________________ 1.5 Handset and handset cradle _______________________ 1.5 Telephone line ___________________________________ 1.7 Extension phone (optional) ________________________ 1.7 AC power cord ___________________________________ 1.8 Printer cable (SF-5100P only) _______________________ 1.8 Installing the toner cartridge __________________________ 1.9 Loading paper ______________________________________ 1.11 Paper type and size __________________________________ 1.13 Printing a demo page ________________________________ 1.14 Chapter 2 Getting started Using the control panel ______________________________ 2.1 Using the number keypad ____________________________ 2.3 Setting up your fax number and name__________________ 2.6 Setting the time and date _____________________________ 2.7 Adjusting volume ___________________________________ 2.8 Chapter 3 Basic operation Sending a fax Preparing documents for faxing or copying ____________3.1 Setting document resolution and contrast _______________3.2 Loading document ___________________________________3.3 Sending a fax automatically ___________________________3.4 Sending a fax after talking ____________________________3.4 Voice request ________________________________________3.5 i 01-Contents 12/10/99 6:42 AM Page 3 Receiving a fax Receiving a fax ______________________________________3.6 Receiving automatically in FAX mode __________________3.7 Receiving manually in TEL mode ______________________3.7 Receiving in AUTO mode ____________________________3.8 Receiving automatically in ANS/FAX mode ____________3.8 Receiving manually using an extension telephone _______3.9 Making a copy Copying overview ___________________________________3.10 Making a simple copy ________________________________3.10 Advanced copy features ______________________________3.11 Other functions Redial _____________________________________________3.12 Sending a recall _____________________________________3.13 Monitoring a dual job status __________________________3.13 Automatic dialling One-touch dialling ___________________________________3.14 Speed dialling_______________________________________3.16 Searching for a number in the memory _________________3.18 Using the phonebook on your computer (SF-5100P only)__3.19 Chapter 4 Advanced fax Broadcasting ________________________________________ 4.1 Delayed fax _________________________________________ 4.2 Priority fax__________________________________________ 4.4 Polling _____________________________________________ 4.5 Adding documents to a scheduled operation ____________ 4.7 Cancelling a scheduled operation ______________________ 4.7 ii 01-Contents 12/10/99 6:42 AM Page 4 Chapter 5 Additional features Printing reports______________________________________ 5.1 System setup ________________________________________ 5.2 Group dialling_______________________________________ 5.7 Clearing memory ____________________________________ 5.9 Chapter 6 Troubleshooting Troubleshooting Clearing jams _______________________________________ 6.1 LCD error messages _________________________________ 6.5 Fixing problems _____________________________________ 6.7 Maintenance Cleaning the OPC drum ______________________________ 6.9 Adjusting shading ___________________________________ 6.10 Setting the machine to be checked by phone ____________ 6.10 Sending toner low information to the service company ___ 6.11 Cleaning the document scanner _______________________ 6.11 Managing the toner cartridge _________________________ 6.14 Appendix FCC regulations _____________________________________ 7.1 Canadian radio interference regulations ________________ 7.1 FCC DECLARATION OF CONFORMITY _______________ 7.2 Laser safety statement ________________________________ 7.3 Safety information ___________________________________ 7.4 Power saver ________________________________________ 7.5 Specifications _______________________________________ 7.6 Index ______________________________________________ 7.7 iii 01-Contents 12/10/99 6:42 AM Page 5 Important safety information Always be careful when using the machine. To reduce the risk of fire, electrical shock, and other injuries, keep these safety considerations in mind when installing, using, and maintaining your machine: · Stability. Place the machine on a secure, stable surface. The machine can be seriously damaged if it falls. · Power supply. Provide correct power to the machine, as listed on the back of the machine. If you are not sure of the type of power that is supplied to your home or office, call your electric company. · Grounding. If the plug has three prongs, it must be plugged into a grounded (three hole) outlet. Grounded plugs and outlets are designed for your safety ­ do not try to make a three-prong plug fit into a two-prong outlet by modifying the plug or outlet in any way. If you cannot insert the plug into your wall outlet easily, the outlet should be inspected by a qualified electrician. · Overload. Do not plug too many electrical devices into a wall outlet or an extension cord. An overloaded outlet is a fire and electrical shock hazard. · Cleaning. Before cleaning the machine, unplug it from both the power outlet and the telephone jack. Clean exposed parts with a soft cloth slightly dampened with water. Do not use aerosol cleaners. · Thunderstorms. Unplug electrical appliances during thunderstorms. Avoid using any telephone (except a cordless model) during a thunderstorm, since there is a small chance you could get an electrical shock from lightning. · Gas leaks. Never use any telephone close to a gas leak. If you think gas is leaking, call the gas company immediately, but use a telephone that is far away from the leakage area. A small electrical spark in the telephone could cause a fire or explosion. · Ozone. This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air. If your machine is installed as specified in the installation procedures, ozone output levels meet safe limits. iv 01-Contents 12/10/99 6:42 AM Page 6 Precautions When using your machine, these precautions should always be followed. 1. Never push objects of any kind into your machine through the case or cabinet openings. They may touch dangerous voltage points, creating a risk fire or shock. Never spill liquid of any kind onto or into the machine. 2. Slots and openings in the back and sides of your machine's cabinet are provided for ventilation. To ensure a reliable operation of the machine and to protect it from overheating, these openings must not be blocked or covered. Your machine should never be placed on, near, or over a radiator, heater, air conditioner, or ventilation duct. 3. Do not use your machine near water, in wet locations, or outdoors. 4. Do not allow anything to rest on the power cord, line cord, or PC interface cable. Do not locate your fax machine where the cords will be damaged by persons walking on them. 5. Do not allow pets to chew on the power cord, line cord, or PC interface cable. 6. Do not put your hands into the fuser area. The fuser is extremely hot and severe burns can result from the contact. Do not put your hands into the scanner motor, scanner bracket and scanner motor cover, either. 7. Always use materials specially designed for your machine. Use of other materials may result in poor performance and could create a hazardous situation. 8. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of the way of children. 9. The power supply turns this machine on and off. Make sure that your machine is installed near an outlet and is easily accessible. 10. Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. 11. Never remove covers or guards that require a tool for removal. There are no operator serviceable areas inside your machine. Refer servicing to authourized service personnel. 12. Never defeat interlock switches. This machine is designed to restrict operator access to unsafe areas. Covers, guards and interlock switches are provided to ensure that the machine will not operate with covers opened. 13. Use of an extension cord with this machine is not recommended or authorized. 14. Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage. 15. Avoid exposing the toner cartridge to light for extended periods of time. 16. Do not touch the green photoreceptor. Scratches or smudges that appear on the photoreceptor will result in poor copy quality and may shorten the service life. 17. This equipment is not designed for making telephone calls when the power fails. Alternative equipment should be made available for access to emergency services. v 01-Contents 12/10/99 6:42 AM Page 7 Safety notes Your machine and the supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating your machine, and refer to them as needed to ensure the continued safe operation of your machine. Follow all warnings and instructions marked on or supplied with the product. Symbology: = High Voltage = Warning = Heated Surface (Fuser, Scanner motor, Scanner motor bracket, Scanner motor cover) WARNING: Use of the controls, adjustments or performance of procedures other than those specified herein may result in a hazardous radiation exposure. vi 02-Installation 12/10/99 6:27 AM Page 2 1 Installation 02-Installation 12/10/99 6:28 AM Page 3 Unpacking Once you have unpacked your machine, check to make sure that you have all the parts shown here. If any piece is missing or broken, call your dealer. Machine Toner cartridge Handset Handset cradle Document exit tray Document tray CD-ROM (For SF-5100P only. For information on installing the CD-ROM, see the SF-5100P exclusive user's guide.) Power cord * Telephone/modem line cord * Printer cable (For SF-5100P only. For information on connecting the parallel cable, see the SF-5100P exclusive user's guide.) Laser facsimile user's guide Laser printer, scanner, PC-FAX user's guide (SF-5100P Only) No. 1 3 5 7 9 No. 1 3 5 7 9 No. 1 3 5 7 9 No. 2 4 6 8 10 No. 2 4 6 8 10 No. 2 4 6 8 10 * These parts may look different. The appearance varies according to country. One-touch label Installation 1.1 02-Installation 12/10/99 6:28 AM Page 4 Control locations and functions Take a moment to familiarize yourself with the main components and to understand their functions. Front view Paper tray Paper guides Automatic paper feeder Manual paper feeder (SF-5100P only) Document guides Document tray Document feeder Control panel Document exit tray Paper exit tray Note: Your machine may look slightly different than the illustration. 1.2 Installation 02-Installation 12/10/99 6:28 AM Page 5 Rear view 0 0 0 0 00 00 00 00 00 000 0000000 00000000 0000 00 000 000 00 Power cord connector Telephone line jack Extension telephone jack Printer cable connector Inside Toner cartridge 0 000 0000 000 00 00 00 00 00 00 00 0 Cover release buttons (right and left) Installation 00 00 000000 000000 00 000 Cover 00000 000000 000000 0 0 0 0 00 00 00 1.3 02-Installation 12/10/99 6:28 AM Page 6 Choosing a location To help guarantee the trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading and paper exiting, as well as opening the front cover. Do not place your machine: - In direct sunlight. - Near heat sources or air conditioners. - In dusty or dirty environments. Setting up your machine Document tray Insert two tabs on the tray into the slots as shown. Fold out the extender on the tray, if necessary. Paper exit tray Pull out the paper exit tray on the front of your machine. Fold out the extender on the tray, if necessary. 1.4 Installation 02-Installation 12/10/99 6:28 AM Page 7 Document exit tray Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extender on the tray, if necessary. Extender Insert one end first, then the other end by squeezing this leg inward to make the tray easy to insert. Handset and handset cradle 1. Plug the end of the coiled cord of the handset into the jack on the left side of your machine. 2. Hold the cradle using your hand as shown. 000000000 000000000 0000000000 000 0 000 0 000 00 00 00 00 00 00 000000 000000 000000 00 00 00 000000000 000000000 0000000000 000 0 000 0 000 00 00 00 00 00 00 000000 000000 000000 00 00 00 0 0 Installation 1.5 02-Installation 12/10/99 6:28 AM Page 8 3. Attach the handset cradle to the main body. Insert the two tabs of the cradle into the slots on the left side of the machine as shown, and while pressing part A on the bottom of the cradle, push the cradle toward the machine until it clicks into place. A 000000 0000000 0000000 00 00 00 00 000 0000 Note: · There is a one-touch plate built under the handset cradle. You can use this plate with the supplied one-touch label. Write information on the label to remind you which number is stored in each position and attach the label on the plate. To find the desired number, rotate the plate facing you and slide it under the cradle when you are using the plate. 0 000 0000 000 00 00 00 00 00 00 00 0 · If you want to remove the cradle, while pushing up the part A , on the bottom of the cradle, slide the cradle down, then take it out. 1.6 Installation 000000 0000000 0000000 00 00 00 00 000 0000 00 00000 000000 000 0 00 00 00 00 00 00 00 00000 000000 000 0 00 00 00 00 00 00 00000 000000 000000 0 0 0 0 00 00 00 02-Installation 12/10/99 6:28 AM Page 9 Telephone line Plug one end of the telephone line cord into the LINE jack on the back of the machine and the other end into a standard phone wall jack. 0 0 0 0 00 00 00 00 00 Note: You must use the telephone line cord which is supplied with your machine. 000 0000000 00000000 0000 00 000 000 00 LIN Extension phone (optional) If you want to use a regular phone or answering machine with your machine, connect the phone into the EXT. jack. Plug the cord of your regular phone or answering machine into the TAM(telephone answering machine) lead and plug the TAD(telephone answering device) lead into the EXT. jack at the back of the machine. 0 00 00 00 00 00 00 00 000000 000000 00 000 0 0 0 E EXT . To a standard phone wall jack 0000 00000000 00000000 0000 00 000 000 00 LINE EXT . 00 000000 0000000 000 000 To a regular phone Installation 1.7 02-Installation 12/10/99 6:28 AM Page 10 Power cord Plug one end of the cord into the back of the machine and the other end into a standard AC power outlet. The machine will turn on and the display will show `SYSTEM INITIAL'. If there is no cartridge installed or no paper, the display will show `JAM/NO CARTRIDGE' or `NO PAPER'. 0 0 0 0 00 00 00 00 00 0 0 0 0 00 00 00 00 00 0000 00000000 00000000 0000 00 000 000 00 If you want to turn it off, unplug the power cord. Printer cable (SF-5100P only) Your SF-5100P has a parallel interface port, which allows you to use it with IBM PC and compatible computers. To connect the printer to the computer, follow the steps below: 1. Make sure that both the SF-5100P and the computer are turned off. 2. Plug the cable into the connector on the back of the SF-5100P. Push the metal clips down to fit inside the notches on the cable plug. 3. Connect the other end of the cable to the parallel interface port on your computer. See your computer documentation if you need help. Note: There is a parallel port on SF-5100, but it does not work. 1.8 Installation 00 00 000000 000000 00 000 To AC outlet 000 0000000 00000000 0000 00 000 000 00 00 00 000000 000000 00 000 02-Installation 12/10/99 6:28 AM Page 11 Installing the toner cartridge 1. Pulling the cover release buttons found on both sides of the machine toward you, open the cover. 2. Unpack the cartridge from its plastic bag, and then remove the paper rolled the cartridge. Holding on each end of the paper, pull it straight out, and then carefully remove it. 3. Shake the cartridge from side to side 5 or 6 times to redistribute the toner evenly inside the cartridge. Installation 1.9 02-Installation 12/10/99 6:28 AM Page 12 4. Find the cartridge slots inside the machine, one on each side. 0 000 0000 000 00 00 00 00 0 5. Grasp the handle at00the front of the cartridge and slide it down between the cartridge slots, and push it firmly. 00000 000000 000000 0 00 0 0 0 000 0000 000 00 00 00 6. Close the cover. Make sure that the cover is securely closed. 0 000 0000 000 00 00 00 1.10 Installation 00000 000000 000000 0 00000 000000 000000 0 0 0 0 00 00 00 00 00 00 00 0 0 0 00 00 00 00 0 0 00 00 00 0 0 0 00 00 00 02-Installation 12/10/99 6:28 AM Page 13 Loading paper For best results, use high quality xerographic paper. The automatic paper feeder can hold a maximum of 150 sheets of plain paper. The maximum capacity may be less, depending on the paper thickness. Note: SF-5100P contains a manual paper feeder which allows you to feed print material one sheet at a time. For information on using the manual feeder and loading special print material such as envelopes or transparencies, refer to the SF-5100P exclusive user's guide. 1. Pull the paper tray on the automatic paper feeder all the way up. Paper tray Automatic paper feeder Manual paper feeder (SF-5100P only) 2. Flex or fan the paper back and forth. Do not fold or crease the paper. Straighten the edges on a level surface. Installation 1.11 02-Installation 12/10/99 6:28 AM Page 14 3. Insert the paper with the print side facing you. Place the print side facing you. 4. Adjust the paper guides to the width of the print material. Slide the guides until they lightly touch the stack of print material. Do not bend the print material. Paper guide 1.12 Installation 02-Installation 12/10/99 6:28 AM Page 15 Paper type and size Satisfactory print and receive quality can be obtained with many types of plain paper. Since the quality of plain paper varies widely, test the print quality before buying large quantities of paper. Your machine uses a variety of papers including: · Xerographic paper · Bond paper · Dual-purpose paper Because all papers vary in physical characteristics, you can receive mixed results from different packages of paper even through the packages contain the same paper. If you encounter undesirable results, try the other side of the paper, a different type, or another package of the same kind of paper. DO NOT use the following types of paper with your machine: · Continuous form feed paper · Synthetic paper · Thermal paper · Multi-sheet forms and documents · Chemically treated paper · Papers with raised, embossed lettering To load paper with a preferred print side: · If you are using xerographic paper, load the paper with the preferred print side facing down. · If you are using letterhead or bond paper, load the paper with the preferred side facing up. The following papers can be used in your machine for fax: · Letter : 216 x 279 mm (8.5 x 11.0 in.) - 60 g/m2 ~ 90 g/m2 (16 ~ 24 lb) · A4 : 210 x 297 mm (8.3 x 11.7 in.) - 60 g/m2 ~ 90 g/m2 (16 ~ 24 lb) · Legal : 216 x 356 mm (8.5 x 14.0 in.) - 60 g/m2 ~ 90 g/m2 (16 ~ 24 lb) Installation 1.13 02-Installation 12/10/99 6:28 AM Page 16 Printing a demo page After installation, you may want to run a simple test on your machine by printing out a demo page. Press and hold down Demo (* button) on the control panel until the machine to print a demo page. 1.14 Installation 03-Getting Started 12/10/99 6:19 AM Page 1 2 Getting started 03-Getting Started 12/10/99 6:19 AM Page 2 Using the control panel L D C d i s p l a y The display shows the current status of s u t R o i n e l o Resolution 1 2 ABC t c h dial Use to call most frequently used O o n u e 3 4 1 GHI 5 6 2 JKL 4 PQRS 5 TUV 7 8 7 Demo 8 Symbols 9 10 0 N m k b r u e e y p a d Use to dial numbers manually or to enter letters. e o Press and hold down this button to print a demo page. p e e d D m S 2.1 Getting started 03-Getting Started 12/10/99 6:19 AM Page 3 R c v . M o d e (Receiving mode)/ C o n t r a s t When a document is loaded, use to choose the contrast characteristic of copied or transmitted documents. S e t u p Use to setup various system options. A d v a n c e F a x Use to access various fax functions. d Rcv.Mode/ Contrast Setup Flash/ Status Advanced FAX Report/ Help DEF R e p o / H e l p Use to print various reports and the help list. r t 3 MNO Redial/ Pause Scroll/Volume 6 WXYZ Search/Delete Copy Start/Enter OHD/V.Req Stop 9 Speed S e a r c h / D e l e t e Use to search for numbers in the memory. Also use to delete digits in the edit mode. C o y Use to copy a document. p S t a t / E n t e r Use to start a job. Also use to activate the r F l a s h / S t u s Use to perform a switch-hook operation such as call waiting. Also use to switch the LCD while performing dual jobs. t a R e d i a l / P a u s e Use to redial the last phone number called. You can also use it to add a pause when storing a number in the memory. O V H . D R (On-hook dial)/ e q (Voice request) Getting started 2.2 03-Getting Started 12/10/99 6:19 AM Page 4 Using the number keypad As you perform various tasks, you will need to enter names and numbers. For example, when you set up your machine you enter your name (or your company's name) and telephone number. When you store a onetouch dial or speed dial, you also enter the telephone numbers and names. When the display asks you to enter a name, the LCD display reads: NAME: You can use the procedures described below to enter alphanumeric characters, special symbols or spaces. Entering alphanumeric characters You can also include special symbols (space, plus sign, etc.) in the name by using the 0 key. See `KEYPAD CHARACTER ASSIGNMENTS' on page 2.4. 1. Locate the button labeled with the letter you want ­ then press the button repeatedly until the correct letter appears on the display. ABC DEF 1 GHI 2 JKL 3 MNO 4 PQRS 5 TUV 6 WXYZ 7 Demo 8 Symbols 9 Speed 0 For example, to enter an O, press 6 (labeled MNO). Each time you press 6, the display shows a different letter­first M, then N, and O, and finally 6. The letter appears on the display as shown below. NAME:O 2.3 Getting started 03-Getting Started 12/10/99 6:19 AM Page 5 2. When the letter you want appears on the display, press another number key labeled with the next letter you want. If the next letter is printed on the same number button, move the cursor by pressing , then press the button. The blinking cursor moves right and the next letter appears on the display. NAME:OP 3. Select additional letters in the same way. When you have finished entering the letters, press Start/Enter. KEYPAD CHARACTER ASSIGNMENTS A 1 2 3 4 5 6 7 8 9 0 Space 1 ABC 2 DEF 3 GHI 4 J K L 5 M NO 6 P Q RS 7 T U V 8 W X YZ 9 +-, .` / # & 0 s Getting started 2.4 03-Getting Started 12/10/99 6:19 AM Page 6 Entering numbers You can enter the number of the remote fax machine manually by using the number keypad. The number you pressed appears on the display. TEL:95551212_ When the display asks you to enter a number, you can also use a onetouch dial button (including group dial) or a 2-digit speed dial number. Editing numbers or name If you make a mistake while entering a number or name, move the cursor under the wrong digit by using or . Then press the correct number to change, or press Search/Delete to delete the number. Inserting pause With some private telephone systems, you must dial an access code (9, for example) and listen for a second dial tone before dialling an outside number. In such cases, you must insert a pause in the number. Insert a pause in a number when you are setting up a one-touch or a speed dial number, or when you dial a number without lifting the handset. To insert a pause, press Redial/Pause while entering the number. When you dial a number, the dialling process pauses for a specified time at the point where you pressed Redial/Pause. If you require a longer pause time, press Redial/Pause twice. 2.5 Getting started 03-Getting Started 12/10/99 6:19 AM Page 7 Setting up your fax number and name Your fax number and name will be printed at the top of each page sent from your machine. 1. Press Setup on the control panel. The display shows the first setup menu; FAX NUMBER/NAME. 2. Press Start/Enter to access the Fax Number/Name menu. The display shows `FAX NUMBER'.