User manual SANYO CLT-2402

CLT-2412E-NEW 7/16/02 9:09 AM Page 1 2.4 GHz Cordless Telephone with Caller ID Instruction Manual CLT-2402 CLT-2412 Important Charge the handset battery for 12 continuous hours prior to first use. SANYO Canada Inc. www.sanyocanada.com CLT-2412E-NEW 7/16/02 9:09 AM Page 2 TABLE OF CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Checking package contents Modular jack . . . . . . . . . . . Installation tips . . . . . . . . . Battery setup . . . . . . . . . . . Telephone line connection Mounting on a wall . . . . . Digital Security System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5 5 6 6 7 7 TABLE OF CONTENTS DIRECTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Storing a name/number in the directory . . . . . . . . Inserting a pause in the dialing sequence . . . . . . Replacing a directory entry with a Caller ID entry Changing a stored name/number . . . . . . . . . . . . . Making calls from the directory . . . . . . . . . . . . . . Reviewing and deleting directory contents . . . . . . Chain-dialing from the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . 18 . . . . . . . 18 . . . . . . . 18 . . . . . . . 18 . . . . . . . 19 . . . . . . . 19 CHANGING THE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 NAMES AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 INITIAL PROGRAMMING Language . . . . . . . Area code . . . . . . . Ringer tone . . . . . . Tone/pulse setting . Resetting to default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 9 9 9 9 RECYCLING NICKEL-METAL HYDRIDE BATTERIES . . . . . . . . . . . 21 ................................9 POWER FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 HEADSET JACK AND BELT CLIP . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Headset connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Belt clip installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 LCD SCREEN MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 BASICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Ringer switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Volume adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pre-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Changing the pre-dial number . . . . . . . . . . . . . . . . . . . . . . . 11 Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Fast redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 FLASH key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 CHAN (Channel) key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 HOLD key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 CANCEL key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 TONE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Handset locator (PAGE key) . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MUTE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Low battery warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 VOICE MAIL/IN USE indicator . . . . . . . . . . . . . . . . . . . . . . . . 13 SOUND SIGNALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 MAXIMIZE BATTERY PERFORMANCE . . . . . . . . . . . . . . . . . . . . . .26 TECHNICAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 SANYO COMFORT WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . 28 SOS HELP LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 CALLER ID FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Caller ID with Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Reviewing Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Storing Caller ID entries in the directory . . . . . . . . . . . . . . . . 15 Dialing a Caller ID number . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Deleting entries from the Caller ID list . . . . . . . . . . . . . . . . . 16 The exclamation point within the triangle is a warning sign alerting you of important instructions accompanying the product. 2 3 CLT-2412E-NEW 7/16/02 9:09 AM Page 4 INTRODUCTION Congratulations on your purchase of this Sanyo cordless telephone. Your Sanyo 2.4 GHz cordless telephone is a fine-quality home communications product. It is carefully designed and produced by a world leader of consumer and industrial electronics equipment. With proper maintenance and care, it will provide you with years of enjoyment and convenience. GETTING STARTED Checking the package contents Make sure your package includes the items shown here. Main Features 2.4 GHz Technology Superior Range -The use of 2.4 GHz frequency band for signal transmission between base and handset means greater communication range compared to conventional 43 ­ 49 MHz cordless telephones. Ultra-Low Noise -The high frequency communication has also significantly reduced noise level. 40-Channel Auto Scan -Your new telephone uses one of 40 channels in the 2.4-GHz frequency band. It automatically selects a clear channel every time you receive or place a call on the handset. COMPANDER PLUS Noise Reduction This fourth generation of the Sanyo's original noise reduction technology now filters out more background noise. · · · · · · Caller ID on Handset Compatible with Caller ID and Visual Call Waiting 40 name/number caller ID list: name/number, time and date 3-line trilingual display with backlit LCD screen Lighted handset keypad (CLT-2412 only) Dial back from Caller ID list 1 2 3 Wall mount bracket Base Handset AC adaptor (A21220N) Belt clip (CLT-2412 only) Replacement battery order form Telephone line cord Handset battery Modular jack You need an RJ11 type modular phone jack. If you do not have a modular jack, call your local phone company to find out how to get one installed. Installation tips Some cordless telephones operate at frequencies that may cause interference to nearby TVs microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. IMPORTANT: To use all of the features of this telephone, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service from your telephone company. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. Certain other communications devices may also use the 2.4 GHz frequency for communication and if not set properly these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner's manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some longrange cordless telephone systems. 4 5 CLT-2412E-NEW 7/16/02 9:09 AM Page 6 GETTING STARTED Battery setup 1. Remove the battery compartment cover on the handset, insert the battery, plug the cord into the jack (inside the compartment) and replace the cover. 2. Set the handset RINGER switch to ON, and place handset in the base. 3. Plug the AC adpator into the POWER DC 12V jack on the back of base and the other end into an electrical outlet. The CHARGE/PAGE indicator comes on verifying the battery is charging. Charge the handset for 12 continuous hours prior to first use. The initial battery charge is important for best performance. 1 1 GETTING STARTED Mounting on a wall Do not attempt to wall-mount the phone before initial 12-hour charging is completed. Follow steps 1­ 3 above to charge the handset. 2 3 Note: It is normal for the handset and base to get warm when the handset is charging in the base. Note: For desktop charging only, the handset is able to charge facing up or down. Telephone line connection 4. Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack. Caution: Use only the Sanyo AC adaptor (A21220N) that is supplied with this phone. Using another AC adaptor may damage the phone. 4. Remove the handset from the base and set aside. Turn the base over and align the four slots on the bottom of the base with the four hook-tabs on the bracket. 5. Insert the hook-tabs into the slots and push up until the bracket snaps securely into place. 6. Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack. 7. Slip the mounting holes over the wall plate posts and slide the unit down firmly into place. (Wall plate not included.) 8. Place the handset in the base. Note: If desired, gather the extra AC adaptor cord and telephone line cord together, fasten with a wire tie, and store inside the wall mounting bracket. Digital Security System Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access and charges to your phone line. When you place the handset in the base, the phone verifies its security code. After a power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code. 6 7 CLT-2412E-NEW 7/16/02 9:09 AM Page 8 NAMES AND CONTROLS Handset 1. 2. 3. Incoming call visual alert LED INITIAL PROGRAMMING Before using this telephone, the following initial settings must be completed: Language setting Earpiece 4. Make sure the phone is OFF (not in TALK mode). 1 ENGLISH 2 FRA 3 ESP Press FLASH/PROG until 1 E N G L I S H 2 F R A 3 E S P shows on screen. 1 E N G L I S H is factory preset. Press CID or , or the number keys to select the desired language. Press FLASH/PROG to confirm. VOLUME keys LCD screen CID or key TALK/CALL BACK key (also used to END a call) RINGER switch REDIAL/DEL (delete) key 7-10-11 key Area code setting For proper Caller ID operation, you must program your area code. 1. Make sure the phone is OFF (not in TALK mode). SET AREA CODE - - 2. Press FLASH/PROG until S E T A R E A C O D E - - - shows on screen. Enter your 3-digit area code using the number keys. Press FLASH/PROG to confirm. 3. 4. Ringer tone setting CANCEL key 1. 2. HOLD key 1 2 3 3. 4. PAUSE key Make sure the phone is OFF (not in TALK mode). Press FLASH/PROG until S E T R I N G E R T O N E 1 2 3 shows on 1 the screen. 1 is factory-preset. Press CID or , or press the 1, 2, or 3 number keys to select the desired ringer tone. Press FLASH/PROG to confirm. TONE key CHAN (channel) key MUTE key FLASH/PROG (program) key MEM (Memory) key Microphone Tone/pulse setting 1. Make sure the phone is off (not in TALK mode). 2. Press FLASH/PROG until S E T T O N E / P U L S E shows on screen. 1 TONE 1 T O N E is factory set. 3. To change to Pulse dialing (2 PULSE), press CID or , or press 2. Press FLASH/PROG to store selection. You will hear a confirmation tone. 4. Charging contacts Resetting to default You can reset the phone programming to the initial factory default settings. 8 9 CLT-2412E-NEW 7/16/02 9:09 AM Page 10 INITIAL PROGRAMMING 1. 2. 3. 4. Make sure the phone is OFF. DEFAULT SETTING 1YES 2NO Press FLASH/PROG until D E F A U L T S E T T I N G 1 Y E S 2 N O shows on screen. 2 N O is factory set. Press CID or , or the 1 or 2 key to select your choice. Press FLASH/PROG to confirm. BASICS Ringer switch The RINGER switch must be on for the handset to ring during incoming calls. BASICS BASICS 1. 2. Volume adjustment The VOLUME keys adjust the volume level of the earpiece. Receiving a call When an incoming call is received, handset LCD screen lights and shows caller information*. The incoming call LED on the handset flashes. * A subscription is required from your local phone company to receive Caller ID information on your phone. See Caller ID Features, page 14. Make sure the phone is in TALK mode. Press the VOLUME or key on the side of the handset. The volume level shows on screen. 1. 2. Press TALK/CALL BACK to answer the call. Note: If handset is in the base cradle, remove it from base before pressing the TALK/CALL BACK key. Press TALK/CALL BACK again to hang up. Note: If you replace the handset to the base cradle, the handset automatically hangs up. Pre-dialing 1. Make sure the phone is OFF (not in TALK mode). 2. Enter the telephone number. The telephone number shows on screen. 3. Press TALK/CALL BACK. The telephone number shows on the respective screen. Note: You may enter up to 32 pre-dial digits. 2. Making a call 1. Press TALK/CALL BACK. Note: If handset is in the base cradle, remove it from base before pressing the TALK/CALL BACK key. Dial the phone number. The screen shows the number as you enter. Changing the pre-dial number 1. Make sure the phone is OFF (not in TALK mode). 2. Enter the telephone number. 3. Press REDIAL/DEL to delete digits one by one. 4. Re-enter the number. Redialing 1. Make sure the phone is OFF (not in TALK mode). 2. Press TALK/CALL BACK. 3. Press REDIAL/DEL to redial the last number (up to 32 digits). Telephone number Fast redialing 1. Press TALK/CALL BACK. 2. Enter the telephone number you want to dial. If the line is busy, press REDIAL/DEL. The phone will drop the line for two seconds and redials the number. Call timer Volume level Channel No. 3. Press TALK/CALL BACK again to hang up. 10 FLASH key Use the FLASH/PROG key to activate custom calling services such as Call Waiting or Call Transfer, which are available through your local phone company. 11 CLT-2412E-NEW 7/16/02 9:09 AM Page 12 BASICS Tip: Do not use TALK/CALL BACK to activate custom calling services such as Call Waiting, or you will hang up the phone. BASICS CHAN (Channel) key While talking, you might need to manually change the channel in order to get rid of static. Press and release the CHAN key to switch to the next clear channel. HOLD key Press HOLD to put a call on hold. To release a line on hold, press HOLD again or pick up an extension phone. Note: The incoming call indicator on the handset flashes. MUTE key To have a private, off-line conversation, use the MUTE feature. The caller on the other end of the line cannot hear you, but you can still hear them. To mute the microphone: 1. Press MUTE. 2. Press MUTE again to return to your phone conversation. The incoming call indicator flashes. M U T E shows in either screen. CANCEL key Press CANCEL to cancel certain commands you initiated. Press CANCEL to hang up after finishing a call. TONE key This feature enables Pulse service phone users to access touch-tone services offered by banks, credit card companies, etc. 1. 2. 3. 4. Call the bank's information line. Press TONE after your call is answered. Follow the voice instructions to complete your transaction. Hang up when finished. The phone returns to Pulse service. Low battery warning If the battery is low, a warning tone consisting of 4 short beeps will LOW BATTERY sound from the handset when in TALK mode. L O W B A T T E R Y shows on screen. Handset locator This feature helps to locate a misplaced handset. Press and release PAGE on the base. The handset beeps continuously for about 2 minutes or until you press any key on the handset. Note: You can still page the handset with the ringer off. PAGE key VOICE MAIL/IN USE indicator · Flashes when you have a new voice mail · Lights when the handset is in use. When your subscribe to a voice mail service offered by your phone company, the phone alerts you when voice mail has been received. M E S S A G E W A I T I N G appears on screen for 60 seconds when a voice mail is received. The VOICE MAIL/IN USE indicator on the base flashes to indicate there is a voice mail waiting. After the voice mail has been reviewed M S G W A I T I N G O F F appears on screen and the VOICE MAIL/IN USE indicator stops flashing. VOICE MAIL/ IN USE indicator · This indicator does not work with your answering machine. Note: The phone will only work with an FSK type of VMWI system. It will not work with the Stutter Dial Tone type of VMWI system. CHARGE/PAGE indicator 12 13 CLT-2412E-NEW 7/16/02 9:09 AM Page 14 CALLER ID FEATURES This phone receives and displays incoming call information transmitted by your local phone company. This information can include the phone number and/or the name, date and time. The phone can store up to 40 calls for later review. CALLER ID FEATURES Reviewing Caller ID list As calls are received and stored, the screen is updated to let you know how many calls have been received. Caller ID with Call Waiting When you subscribe to Caller ID with Call Waiting (Visual Call WaitingTM) service from your phone company, you are able to see who is calling when you hear the Call Waiting beep. Caller identification information appears on screen after you hear the tone. · IMPORTANT: To use these features you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. Time Date Number of calls 1. Press CID to scroll through the Caller ID list from the most recent to the oldest. 2. Press CID to scroll through the Caller ID list from the oldest to the most recent. Note: You may also transfer Caller ID entries to the directory. See Storing caller ID entries in directory below. Press the FLASH/PROG key to put the current call on hold so that you can answer the incoming call. Storing Caller ID entries in the directory Before storing a caller ID number, make sure the number appears in proper digits for your dialing area. If not, change it using the 7-10-11 key. For example, if the Caller ID number appears 1 - 4 1 6 - 2 2 2 - 5 5 5 5 but it is not a long distance number, press the 7-10-11 key until it shows 4 1 6 - 2 2 2 - 5 5 5 5 (without 1). The 7-10-11 key lets you select how many digits of the number are displayed: Number Name 7 10 11 7-digit telephone number. 3-digit area code + 7-digit telephone number. Long distance code 1 + 3-digit area code + 7-digit telephone number. Caller ID list The incoming caller information transmitted from the phone company is received by your phone between the first and second rings and stored in the Caller ID list. If you answer a call before the second ring the caller information may not be stored. When the Caller ID list memory is full, a new call automatically NEW replaces the oldest call in memory. N E W appears on screen for calls received that have not been reviewed. Note: Check with your local phone company regarding name service availability. Note: If a specific memory entry is longer than 15 digits, the first 15 digits show on the screen. To view the remaining digits, press the 7-10-11 key. 1. 2. 3. 4. 5. Use the CID or key to select desired Caller ID entry. Press MEM. S E L E C T M E M O 1 ­ 0 shows on the screen. Enter a location number. If the memory location already contains Caller ID information, and you want to replace the information, press MEM again. R E P L A C E M E M O ? shows on screen. Press MEM again to confirm and save. 14 15 CLT-2412E-NEW 7/16/02 9:09 AM Page 16 CALLER ID FEATURES Dialing a Caller ID number 1. Make sure the phone is OFF (not in TALK mode). 2. Use CID or , to scroll to the desired Caller ID entry. 3. Use the 7-10-11 key to show the phone number in proper digits if necessary. Press TALK/CALL BACK. The number dials automatically. 4. 1. 2. 3. 4. DIRECTORY You may store up to 10 numbers (up to 24-digits) in memory for quick dialing. Storing a name/number in the directory The phone must be OFF (not in TALK mode). Deleting entries from the Caller ID list Use REDIAL/DEL to erase the entry currently shown on screen or all entries. Note: Deleting Caller ID entries on the handset and base is done separately. Deleting the displayed entry 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID or keys to find the entry you want to delete. 3. While the entry is displayed, press REDIAL/DEL. DELETE? D E L E T E ? shows on screen. Press REDIAL/DEL again to delete the entry. 4. Deleting all entries 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID or keys to display any entry. 3. Press and hold REDIAL/DEL. D E L E T E A L L ? shows on screen. 4. Press REDIAL/DEL again to erase all entries. NO CALLS N O C A L L S shows on screen. 5. 6. 7. 8. Press MEM. MEMO # M E M O # and S E L E C T M E M O 1 - 0 shows on screen. SELECT MEMO 1 - 0 Press the desired memory location (0 through 9) or use the CID or keys to find an empty memory location. Press MEM. The screen shows E N T E R N A M E . For example, to enter the name Alice Roy: Press the 2 key once for the letter A. Press the 5 key 3 times for the letter L. Press the 4 key 3 times for the letter I. Press the 2 key 3 times for the letter C. Press the 3 key twice for the letter E. Press the 1 key to insert a space between the letter E and R. Continue to enter the letters of the last name. Note: The cursor will automatically move to the next position when another number key is pressed. Press MEM to save the name. Press MEM again. MEMO # ENTER TEL NUMBR The screen shows M E M O # and E N T E R T E L N U M B R . Use the number keypad to enter the telephone number you want to store (up to 24 digits). M E M O # and the telephone number you want to store show on screen. Press MEM again to store the number. To view your directory, press MEM and use CID or to scroll. 16 17 CLT-2412E-NEW 7/16/02 9:09 AM Page 18 DIRECTORY Inserting a pause in the dialing sequence Press PAUSE twice to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). Each pause counts as 1 digit in the dialing P sequence. P shows on screen. Note: Make sure to press PAUSE twice to enter a pause. If you press PAUSE once while entering a directory name/number, it will enter a # (number sign). DIRECTORY Replacing a directory entry with a Caller ID entry. 1. Use CID or to select a specific Caller ID entry. 2. Press MEM. SELECT MEMO 1 - 0 S E L E C T M E M O 1 - 0 shows on screen. 3. Select the memory location you want to replace and press MEM. R E P L A C E M E M O ? shows on screen. Press MEM again to confirm and save. 4. Reviewing and deleting directory contents 1. Make sure the phone is OFF (not in TALK mode). 2. Press MEM. 3. Use CID or to scroll through the directory until the desired name/number is shown, or use the number pad to select a memory location. M E M O # , the selected telephone number and name show on screen. 4. While the entry is displayed, press REDIAL/DEL to delete the DELETE? entry. The screen shows D E L E T E ? DELETED Press REDIAL/DEL again to delete the entry. D E L E T E D shows on screen. 5. Chain dialing from the directory Use this feature to make calls that require a sequence of numbers such as using a calling card for a frequently called long distance number. You can dial each part of the sequence from a different entry of the directory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number for: Long distance access number Authorization code Frequently called long distance number Changing a stored name/number Use the same procedure as you do to store a name/number in the directory. Making calls from the directory 1. Make sure the phone is OFF (not in TALK mode). 2. Press MEM. 3. Use CID or , to scroll to the desired memory location. 4. Press TALK/CALL BACK. or 1. 2. 3. Make sure the phone is ON by pressing TALK. Press MEM. Press a number (0 ­ 9) for the desired memory location. The number dials automatically. Memory Location 7 8 9 1. Make sure the phone is in TALK mode. 2. Press MEM and then press 7. 3. When you hear the access tone, press MEM and then press 8. 4. At the next access tone, press MEM and then 9. Tip: Wait for the access tones before pressing the next memory key, or your call might not go through. 18 19 CLT-2412E-NEW 7/16/02 9:09 AM Page 20 CHANGING THE BATTERY Battery replacement and handling When the operating time becomes short even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. For a replacement battery, please contact your place of purchase or fill out and mail the enclosed form. Caution: · Use only the specified battery type (3.6 V, 600 mAh). · Do not remove the battery from the handset to charge it. · Never throw the battery into a fire, disassemble it, or heat it. · Do not remove or damage the battery casing. · Remove battery if storing the phone over 30 days. RECYCLING NICKEL-METAL HYDRIDE BATTERIES NICKEL-METAL HYDRIDE BATTERIES MUST BE DISPOSED OF PROPERLY. Please take your used battery pack to a store that recycles Ni-MH batteries. POWER FAILURE During the period that the power is off, you will not be able to make or receive calls with the telephone. After a power outage, place the handset in the base for about 20 seconds to reset the digital security code. Make sure the telephone is off before you replace the battery. 1. Slide off the battery compartment cover. 2. Disconnect the battery plug from the jack 1 in the compartment and remove the battery pack. 3. Insert the new battery pack and connect the cord into the jack. 4. Put the battery compartment cover back on. 5. Place handset on the base to charge for 12 hours. Note: If the handset battery is removed for more than 5 minutes, the directory memory and Caller ID memory will be erased. Charge the handset battery for 12 continuous hours prior to first use. The initial battery charge is important for best performance. Caution: To reduce the risk of fire or personal injury, use a 3.6 V, 600 mAh battery. Replacement part number: GES-3AHRAAAU. HEADSET JACK AND BELT CLIP Headset connection (Headset not included) For hands free conversation, connect the headset (not included) to the HEADSET jack. The handset earpiece and microphone are disabled when the headset is connected. · Press TALK to answer or place a call while using the headset. Belt clip installation · Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place. · 20 21 CLT-2412E-NEW 7/16/02 9:09 AM Page 22 LCD SCREEN MESSAGES The following indicators show the status of a message or of the phone. ERROR ERROR Single Tone Two Long Beeps Caller information has been interrupted during transmission or the phone is excessively noisy. A long warbling tone SOUND SIGNALS Signals an incoming call A key is pressed Confirmation tone One short beep and one long beep Three short beeps 4 short beeps every 7 seconds Page signal ENTER NAME ENTER NAME Prompt telling you to enter name in directory. Error tone/Out-of-range warning Low battery warning DELETE ALL? DELETE ALL? Prompt asking you if you want to erase all Caller ID entries. TROUBLESHOOTING CALLER ID DELETE? Prompt asking you if you want to erase the current Caller ID entry or a directory entry that is shown on the screen. END OF LIST END OF LIST Indicates that there is no additional information in Caller ID list. NEW Indicates call or calls have not been reviewed. UNKNOWN NUMBER/UNKNOWN NAME/UNKNOWN CALLER UNKNOWN NUMBER/UNKNOWN NAME/UNKNOWN CALLER The incoming call is from an area not serviced by Caller ID, or the information was not sent. PAGING Someone has pressed the PAGE key on the base. No Display · Is battery fully charged? Try replacing the battery. · Make sure that the base is connected to a non-switched AC outlet. Disconnect the base from the plug and plug it in again. · Did you order Caller ID service from your local telephone company? The display will not work unless you order Caller ID service from your phone company. Caller ID Error Message · The phone displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noises on the line, or that an invalid message has been sent from the telephone company. BLOCKED NUMBER/BLOCKED NAME/BLOCKED CALLER The person is calling from a number that has been blocked from transmission. TELEPHONE NO DATA No Caller ID information was received. No dial tone · Check installation: - Is the base power cord connected to a working outlet? - Is the telephone line cord connected to the base unit and the wall jack? · Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service. · Is the handset out of range of the base? · Make sure the battery is properly charged (12 continuous hours). · Is the battery pack installed correctly? 22 23 CLT-2412E-NEW 7/16/02 9:09 AM Page 24 TROUBLESHOOTING · Did the handset beep when you pressed TALK/CALL BACK? Did the VOICEMAIL/IN USE indicator come on? The battery may need to be charged. Dial tone is OK, but cannot dial out · Make sure the TONE/PULSE switch on the back of the base unit is set to TONE or PULSE according to your phone service. Handset does not ring · Make sure the RINGER switch on the handset is turned to ON. · You may have too many extension phones on your line. Try unplugging some phones. · See solutions for No dial tone. You experience static, noise, or fading in and out · Change channels. · Is handset out of range? Move closer to the base. If you hear 3 short beeps when you press TALK, you are out of range. · Does the base need to be relocated? · Charge battery. · Make sure base is not plugged into an outlet with another household appliance. Phone beeps · Place handset in base for a minimum of 20 seconds to reset the security code. If that does not work, charge battery for 12 continuous hours. · Clean charging contacts on handset and base with a soft cloth, or an eraser. · See solutions for No dial tone. · Replace battery. Dialing from directory · Did you program the directory keys correctly? · Did you follow proper dialing sequence? · Make sure the TONE/PULSE switch is set to TONE or PULSE according to your phone service. · Did you reprogram directory after power outage or battery replacement? · · · · · · · · · · · TROUBLESHOOTING VOICE MAIL/IN USE indicator on the base flashes · Provided your phone company offers voice mail indicator service and you subscribe to it, VOICE MAIL/IN USE indicator flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. Causes of poor reception Aluminum siding. Foil backing on insulation. Heating ducts and other metal construction can shield radio signals. You are too close to appliances such as microwaves, stoves, computers, etc. Atmospheric conditions, such as strong storms. Base is installed in the basement or lower floor of the house. Base is plugged into an AC outlet with other electronic devices. Baby monitor is using the same frequency. Handset battery is low. You are out of range of the base. MAINTENANCE To keep your telephone working and looking good, follow these guidelines: · Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). · Do not expose to direct sunlight or moisture. · Avoid dropping the phone, and other rough treatment to the phone. · Clean the phone with a soft cloth. · Never use a strong cleaning agent or abrasive powder because this will damage the finish. · Periodically clean the charge contacts on the handset and base with a clean pencil eraser. Retain the original packaging in case you need to ship the phone at a later date. 24 25 CLT-2412E-NEW 7/16/02 9:09 AM Page 26 MAXIMIZE BATTERY PERFORMANCE The freedom that your cordless telephone can offer is fully dependent on the performance of the rechargeable battery in the handset. To maximize the battery performance, follow these guidelines: REN Number: TECHNICAL INFORMATION The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The REN number of this phone is located on the bottom of the base unit. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Charge it for a full 12 hours Before initial use of your new battery, charge it for 12 hours continuously. The proper initial charging is very important to maximize the battery performance. Keep the contacts clean You can never fully recharge the battery if the contacts are dirty. Clean all the contacts ­ two at the bottom of handset and two in the base cradle ­ periodically using a pencil eraser. Do not replace the handset in the base after each call Repeated short charging creates a memory effect in the battery. Once a rechargeable battery acquires this "short memory", it sends a "low battery" signal even when it is almost fully charged. The battery then needs to be charged frequently. To avoid this, leave the handset away from the cradle until it really needs recharging. Refresh battery If your battery seems to need recharging more often than usual, it may have lost part of its charging capacity because of premature recharges. To bring back its full capacity, try "refreshing" the battery: 1. First discharge the battery by leaving the handset in TALK mode until Battery Low indication turns on. (Disconnect the base from the telephone line, so that your line is not busy all the time.) Then charge it for 12 continuous hours. Repeat the above once more. CAUTION This product is intended for use in CANADA only. Sale or use in other countries may violate local laws. Cordless telephones use radio frequencies to allow mobility. This affects the performance of your phone. connect the unit to your telephone line. These electronic circuits operate in the radio frequency spectrum. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals enter the base station. You may hear click or hear the relay activate when you are not using the cordless handset. If this occurs frequently, you can minimize or eliminate the problem by lowering the height of the base station or relocating the base station. It may also be helpful to change the operating channel and/or the security code setting. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. 1. NOISE Electrical pulse noise is present in most homes at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise. Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the handset. This is usually only a minor annoyance and should not be interpreted as a defect of the phone. NOTICE: Privacy of communications may not be ensured when using this telephone. Other devices, including other cordless telephones, may interfere with the operation of this cordless telephone or cause noise during operation. Units without coded access may be accessed by other radio communication systems. Cordless telephones must not cause interference to any licensed radio service. 2. 3. 2. RANGE Because radio frequencies are used, the location of the base station can affect the operating range of the phone. Try several locations and choose the one that gives the clearest signal to the handset. (Turning in a circle while holding the handset may also increase the operating range.) The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The ministry does not guarantee that the equipment will operate to the user's satisfaction. 3. INTERFERENCE Electronic circuits activate a relay to Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of construction. In 26 27 CLT-2412E-NEW 7/16/02 9:09 AM Page 28 TECHNICAL INFORMATION some cases, the company's inside wiring associated with single-line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request that the user disconnect the equipment. This symbol on the product is used to identify the following important information. Use only with specified SANYO power adaptor. NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. The user should ensure for his own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. f. g. h. i. j. e. connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. d. SANYO COMFORT WARRANTY Communications products not intended for Canadian usage or products without appropriate Canadian regulatory approvals. Problems due to product set-up and installation. Adjustments that are outlined in the Operating Manual. Accessory items including antenna, and batteries, Damage in or due to transportation. Damage due to improper maintenance, accident, abuse, misuse or negligence. Damage caused by lightning and power surges. LIMITATIONS a. SANYO Canada Inc. reserves the right to change or improve the design of the model of the product warranted hereunder without incurring any obligation to make any modifications to or to install any improvement in or on the product. b. In no event shall SANYO Canada Inc. or any of its Authorized Dealers be liable for special or consequential damage arising from the use of this product. STATUTORY WARRANTIES ORIGINAL RETAIL PURCHASER'S RESPONSIBILITY You, the original retail purchaser, must present your original, dated bill-of-sale together with this warranty to SANYO Canada Inc. or to an authorized Sanyo Service Depot when you make a claim under this warranty. You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to and from SANYO Canada Inc. or an authorized Sanyo Service Depot. You also are responsible for the cost of any MAINTENANCE necessary in respect of the product. The above provisions do not preclude the operation of any applicable provincial statute which in certain circumstances may not allow some of the limitations and exclusions described in this Warranty. Where any terms of this Warranty are prohibited by such a statute, they shall be deemed null and void but the remainder of this warranty shall remain in effect. CAUTION Users should not attempt to make such HOW TO OBTAIN WARRANTY SERVICE Please contact the Sanyo Authorized Dealer from whom the product was purchased, or contact us directly at: SANYO COMFORT WARRANTY WARRANTY APPLICATION Sanyo Communications products purchased new, unused in Canada through a Sanyo Authorized Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR covering parts and labour, from the date of purchase by the original retail purchaser. This warranty only applies in favour of the original retail purchaser of the warranted product. Canada Inc. will repair, or at our option, replace a Communications product which shows evidence of a manufacturing defect in materials or workmanship. Replacement PARTS are warranted for the remaining portion of the warranty period. SANYO Canada Inc. WARRANTY BECOMES VOID This warranty becomes void if the product's serial numbers are altered or removed or if any repair to the product is made other than by SANYO Canada Inc. or by an authorized Sanyo Service Depot. 1-300 Applewood Cres. Concord, Ont. L4K 5C7 (905) 760-9944 1-800-263-2244 WHAT IS NOT COVERED a. Communications products purchased outside Canada. b. Communications products purchased in a used condition. c. Communications products purchased from non Sanyoauthorized dealer. SANYO CANADA INC.'S RESPONSIBILITY During the warranty period, SANYO 28 29 CLT-2412E-NEW 7/16/02 9:09 AM Page 30 SOS HELP LINE At Sanyo, fulfilling the needs of our customers is a priority. That's why we created our SOS customer service program that guarantees satisfaction. NATIONWIDE CUSTOMER SUPPORT SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of Sanyo telephone products. Simply call toll free from anywhere in Canada to connect to our no-charge, SOS support and service network: 1-800-263-2244 between 8:30 am ­ 7:00 pm EST Or visit our website at www.sanyoservice.com, and click the Customer Relations button to get access to our FAQ's (Frequently Asked Questions) and other helpful features. STAY-AT-HOME CONVENIENCE It's a nuisance making another trip to the store when you're stuck. Now with SOS, all that's necessary is a quick call from your home for product assistance. HASSLE-FREE EXCHANGE Should your Sanyo telephone require servicing due to a manufacturing defect during the warranty period, SANYO Canada will ship prepaid a replacement unit* within two business days after receiving your defective unit. Consumers are responsible for the shipping costs of the unit back to Sanyo. · For older, non-current models, replacement units may not be available, in which case our regular warranty conditions will apply. GUARANTEED QUALITY All SOS replacement sets are checked and serviced by factoryauthorized technicians before being sent out. SOS means you never have to worry. C.O.D. and/or Collect shipments will not be accepted. Unit must be returned to Sanyo in its original box with all accessories, i.e.: owner's manual, battery, adaptor, telephone cord, etc. 30