User manual SANYO CLT-2422

CLT-2422E-NEW 7/16/02 9:08 AM Page 1 2.4 GHz Cordless Telephone with Caller ID CLT-2418 CLT-2422 Instruction Manual Important Charge the handset battery for 12 continuous hours prior to first use. SANYO Canada Inc. www.sanyocanada.com CLT-2422E-NEW 7/16/02 9:08 AM Page 2 TABLE OF CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Checking package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Modular jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Battery setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Telephone line connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Tone/pulse setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Mounting on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Digital Security System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 TABLE OF CONTENTS MUTE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Low battery warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 VOICE MAIL/IN USE indicator . . . . . . . . . . . . . . . . . . . . . . . . 21 CALLER ID FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Caller ID with Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Reviewing Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Storing Caller ID entries in the directory . . . . . . . . . . . . . . . . 23 Dialing a Caller ID number . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Deleting entries from the Caller ID list . . . . . . . . . . . . . . . . . 24 NAMES AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Base unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 DIRECTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 INITIAL PROGRAMMING Language . . . . . . . Screen contrast . . . Area code . . . . . . . Ringer tone . . . . . . Time . . . . . . . . . . . Resetting to default Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . Volume adjustment . . . . . . . . . . . . . . . . . . . . . . . Ringer switch and volume . . . . . . . . . . . . . . . . . . Speakerphone use . . . . . . . . . . . . . . . . . . . . . . . . Pre-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the pre-dial number . . . . . . . . . . . . . . Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fast redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between speaker phone and handset Intercom and room monitoring . . . . . . . . . . . . . . Using intercom while you are on a call . . . . . . . Conference calling . . . . . . . . . . . . . . . . . . . . . . . . Conferencing after intercom conversation . . . . . FLASH key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAN (Channel) key . . . . . . . . . . . . . . . . . . . . . . HOLD key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CANCEL key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TONE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handset locator (PAGE key) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 . . . . 13 . . . . 14 . . . . 15 . . . . 15 . . . . 16 . . . . 16 . . . . 16 . . . . 16 . . . . 16 . . . . 17 . . . . 18 . . . . 18 . . . . 19 . . . . 19 . . . . 20 . . . . 20 . . . . 20 . . . . 20 . . . . 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 10 11 11 11 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Storing a name/number in the directory . . . . . . . . . . . . . . . . 25 Inserting a pause in the dialing sequence . . . . . . . . . . . . . . .26 Replacing a directory entry with a Caller ID entry . . . . . . . . 26 Changing a stored number . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Making calls from the directory . . . . . . . . . . . . . . . . . . . . . . 26 Reviewing and deleting directory contents . . . . . . . . . . . . . . 27 Chain-dialing from the directory . . . . . . . . . . . . . . . . . . . . . . 27 CHANGING THE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 RECYCLING NICKEL-METAL HYDRIDE BATTERIES . . . . . . . . . . . 29 BASICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 POWER FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 HEADSET JACK AND BELT CLIP . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Headset connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Belt clip installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 LCD SCREEN MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 SOUND SIGNALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 MAXIMIZE BATTERY PERFORMANCE . . . . . . . . . . . . . . . . . . . . . .34 TECHNICAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 SANYO COMFORT WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . 36 SOS HELP LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 The exclamation point within the triangle is a warning sign alerting you of important instructions accompanying the product. 2 3 CLT-2422E-NEW 7/16/02 9:08 AM Page 4 INTRODUCTION Congratulations on your purchase of this Sanyo cordless telephone. Your Sanyo 2.4 GHz cordless telephone is a fine-quality home communications product. It is carefully designed and produced by a world leader of consumer and industrial electronics equipment. With proper maintenance and care, it will provide you with years of enjoyment and convenience. GETTING STARTED Checking the package contents Make sure your package includes the items shown here. O 1 2 3 Main Features 2.4 GHz Technology Superior Range -The use of 2.4 GHz frequency band for signal transmission between base and handset means greater communication range compared to conventional 43 ­ 49 MHz cordless telephones. Ultra-Low Noise -The high frequency communication has also significantly reduced noise level. 40-Channel Auto Scan -Your new telephone uses one of 40 channels in the 2.4-GHz frequency band. It automatically selects a clear channel every time you receive or place a call on the handset. Base Handset Wall mount bracket AC adaptor (U120030D) Belt clip (CLT-2422 only) Replacement battery order form Telephone line cord Handset battery COMPANDER PLUS Noise Reduction This fourth generation of the Sanyo's original noise reduction technology now filters out more background noise. · · · · · · · Caller ID on Handset and base Speakerphone and dialing keypad on the base Compatible with Caller ID and Visual Call Waiting 40 name/number caller ID list: name/number, time and date 3-line trilingual display with backlit LCD screen Lighted handset keypad (CLT-2422 only) Dial back from Caller ID list Modular jack You need an RJ11 type modular phone jack. If you do not have a modular jack, call your local phone company to find out how to get one installed. Installation tips Some cordless telephones operate at frequencies that may cause interference to nearby TVs microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. IMPORTANT: To use all of the features of this telephone, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service from your telephone company. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. Certain other communications devices may also use the 2.4 GHz frequency for communication and if not set properly these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner's manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems. 4 5 CLT-2422E-NEW 7/16/02 9:08 AM Page 6 GETTING STARTED Battery setup 1. Remove the battery compartment cover on the handset, insert the battery, plug the cord into the jack (inside the compartment) and replace the cover. 2. Set the handset RINGER switch to ON, and place handset in the base. 3. Plug the AC adpator into the POWER DC 12V jack on the back of base and the other end into an electrical outlet. The CHARGE/PAGE indicator comes on verifying the battery is charging. Charge the handset for 12 continuous hours prior to first use. The initial battery charge is important for best performance. Note: It is normal for the handset and base to get warm when the handset is charging in the base. Note: For desktop charging only, the handset is able to charge facing up or down. 1 1 GETTING STARTED Mounting on a wall Do not attempt to wall-mount the phone before initial 12-hour charging is completed. Follow steps 1­ 3 above to charge the handset. 2 3 LINE Telephone line connection 4. Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack. Tone/pulse setting 5. If you have PULSE (rotary) telephone line, set the PULSE/TONE switch on the back of the base to PULSE. For touch-tone service line, do nothing as your phone has been set to TONE at factory. If you do not know which type of service you have, contact your local telephone company. Caution: Use only the Sanyo AC adaptor (U120030D) that is supplied with this phone. Using another AC adaptor may damage the phone. 6 4. Remove the handset from the base and set aside. Turn the base over and align the four slots on the bottom of the base with the four hook-tabs on the bracket. 5. Insert the hook-tabs into the slots and push up until the bracket snaps securely into place. 6. Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack. Note: If you have PULSE (rotary) telephone line, set the PULSE/TONE switch on the back of the base to PULSE. 7. Slip the mounting holes over the wall plate posts and slide the unit down firmly into place. (Wall plate not included.) 8. Place the handset in the base. Note: If desired, gather the extra AC adaptor cord and telephone line cord together, fasten with a wire tie, and store inside the wall mounting bracket. Digital Security System Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access and charges to your phone line. When you place the handset in the base, the phone verifies its security code. After a power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code. 7 CLT-2422E-NEW 7/16/02 9:08 AM Page 8 NAMES AND CONTROLS Handset Base unit NAMES AND CONTROLS Earpiece PAGE/INTERCOM key REDIAL/DEL (delete) key CALL BACK key LCD screen Incoming call visual alert LED Speaker VOICE MAIL/ IN USE indicator CANCEL key VOLUME keys LCD screen Volume (VOLUME) keys HOLD key CANCEL key 7-10-11 CID DISPLAY key O CID or key TALK/CALL BACK key (also used to END a call) RINGER switch REDIAL/DEL (delete) key 7-10-11/HOLD key CID or key PAUSE key FLASH/ PROGRAM key INT (intercom) key CHARGE/PAGE indicator PAUSE key SPEAKER key TONE key MEM (Memory) key MUTE key TONE key CHAN (channel) key MUTE key FLASH/PROG (program) key MEM (Memory) key Microphone TONE/PULSE selection switch is located on the back of the base unit. Charging contacts 8 9 CLT-2422E-NEW 7/16/02 9:08 AM Page 10 INITIAL PROGRAMMING Before using this telephone 6 initial settings must be completed on the base: Language, Screen contrast, Area code (This is required to use Caller ID service from your telephone company), Ringer tone and Time. Note: The Language selection and Ringer tone setting must be done separately for the handset and for the base. 1. 2. 3. 4. INITIAL PROGRAMMING Area code setting For proper Caller ID operation, you must enter your area code. This setting can only be done from the base. Language setting Make sure the phone is OFF (not in TALK mode). Press FLASH/PROGRAM three times. S E T A R E A C O D E shows on screen. Enter your 3-digit area code using the number keys. Press FLASH/PROGRAM to confirm. On the base: 1. 2. 3. 4. Make sure the phone is OFF (not in TALK mode). Press FLASH/PROGRAM on the base. 1 ENGLISH 2 FRA 3 ESP 1 E N G L I S H 2 F R A 3 E S P shows on screen. Press CID or , or the number keys to select the desired language. Press FLASH/PROGRAM to confirm. Ringer tone setting On the base: 1. 2. 3. 4. On the handset: 1. 2. 3. 4. Make sure the phone is OFF (not in TALK mode). Press FLASH/PROG on the handset. 1 ENGLISH 2 FRA 3 ESP 1 E N G L I S H 2 F R A 3 E S P shows on screen. Press CID or , or the number keys to select the desired language. Press FLASH/PROG to confirm. Make sure the phone is OFF (not in TALK mode). SET RINGER TONE Press FLASH/PROGRAM four times. S E T R I N G E R T O N E shows on the screen. Press CID or , or press the 1, 2, or 3 number keys to select the desired ringer tone. Press FLASH/PROGRAM to confirm. On the handset: 1. 2. 3. 4. Screen contrast setting To adjust the base screen only. The handset screen is not adjustable. 1. 2. 3. 4. Make sure the phone is OFF (not in TALK mode). Press FLASH/PROGRAM twice. SET CONTRAST S E T C O N T R A S T shows on screen. Press CID or , or the 1 or 2 number key to select the desired contrast. Press FLASH/PROGRAM to confirm. Make sure the phone is OFF (not in TALK mode). Press FLASH/PROG two times. SET RINGER TONE S E T R I N G E R T O N E shows on the screen. Press CID or , or press the 1, 2, or 3 number keys to select the desired ringer tone. Press FLASH/PROG to confirm. Time setting The time and date are programmed automatically when Caller ID information is successfully received after setup. 1. 2. 3. 4. 5. 10 Phone must be OFF (not in TALK mode). Press FLASH/PROGRAM on the base five times. S E T T I M E shows on the screen. Enter the hour and minutes using the number keys (0 ­ 9). Press CID or key to select AM or PM. Press FLASH/PROGRAM to confirm. 11 CLT-2422E-NEW 7/16/02 9:08 AM Page 12 INITIAL PROGRAMMING Resetting to default You can reset the phone programming to the initial factory default settings. The default settings are: BASICS Receiving a call When an incoming call is received, both handset and base screens light and show caller information*. The incoming call LED on the handset and the SPEAKER key on the base flash. English Language - E n g l i s h Contrast - 2 Area Code - _ _ _ Ringer Tone - R i n g e r T o n e 1 12:00 AM Time Set - 1 2 : 0 0 A M 2 NO Default Set - 2 N O 1. 1. 2. 3. 4. Make sure the phone is OFF. Press FLASH/PROGRAM on the base six times. D E F A U L T S E T T I N G 1 Y E S 2 N O shows on screen. Press CID or , or the 1 or 2 key to select your choice. Press FLASH/PROGRAM to confirm. 2. * A subscription is required from your local phone company to receive Caller ID information on your phone. See Caller ID Features, page 22. Using handset: Press TALK/CALL BACK to answer the call. Note: If handset is in the base cradle, remove it from base before pressing the TALK/CALL BACK key. Press TALK/CALL BACK again to hang up. Note: If you replace the handset to the base cradle, the handset automatically hangs up. Using base speakerphone: 1. 2. Press SPEAKER to answer the call. Press SPEAKER again to hang up. Making a call Using handset: 1. 2. Press TALK/CALL BACK. Note: If handset is in the base cradle, remove it from base before pressing the TALK/CALL BACK key. Dial the phone number. The screen shows the number as you enter. Telephone number Channel No. Call timer Volume level 3. 12 Press TALK/CALL BACK again to hang up. 13 CLT-2422E-NEW 7/16/02 9:08 AM Page 14 BASICS Using base speakerphone: 1. 2. Press SPEAKER. Dial the phone number. The screen shows: BASICS Ringer switch and volume Handset ringer: The RINGER switch must be on for the handset to ring during incoming calls. Base ringer: Telephone number 1. 2. 3. 4. Call timer Volume level 3. Press SPEAKER again to hang up. Make sure the speakerphone is OFF (SPEAKER key is not lit). To increase the ringer volume to the highest level, press VOLUME . To decrease the ringer volume level, press VOLUME . RINGER OFF To turn off the ringer, press VOLUME until R I N G E R O F F shows on screen. Volume adjustment The VOLUME keys on the handset adjusts the volume level of the handset's earpiece. The VOLUME keys on the base controls the base speaker. There are four levels. 10: 04 AM RINGER OFF TIME Speakerphone volume 1. 2. Make sure the speakerphone is ON (SPEAKER key is lit). Press VOLUME or , on the base. The volume level shows on screen. Speakerphone use For best speakerphone performance, avoid the following: Handset volume 1. 2. Make sure the handset is in TALK mode. Press the VOLUME or key on the side of the handset. The volume level shows on screen. · Areas with high background noise. (The microphone might pick up these sounds and prevent the speakerphone from going into the receiving mode when you finish talking.) · Surfaces affected by vibration. · Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which can generate an echo effect. Tips: · The speakerphone works similar to a 2-way radio. You can only listen or talk one at a time. Stay reasonably close to the phone so you can be heard clearly. The SPEAKER key lights up when the speakerphone is in use. · · 14 15 CLT-2422E-NEW 7/16/02 9:08 AM Page 16 BASICS BASICS · Pre-dialing 1. Make sure the phone is OFF (not in TALK mode). 2. Enter the telephone number. The telephone number shows on screen. 3. Press TALK/CALL BACK on the handset or press SPEAKER or CALL BACK on the base. The telephone number shows on the respective screen. Note: You may enter up to 32 pre-dial digits. Changing the pre-dial number 1. Make sure the phone is OFF (not in TALK mode). 2. Enter the telephone number. 3. Press REDIAL/DEL to delete digits one by one. 4. Re-enter the number. Redialing 1. Make sure the phone is OFF (not in TALK mode). 2. Press TALK/CALL BACK on the handset or SPEAKER on the base. Press REDIAL/DEL to redial the last number (up to 32 digits). 3. Handset to speakerphone ­ When the handset is in talk mode press HOLD to put the caller on hold, and then place the handset in the base. You are automatically connected to the caller through the speakerphone. Intercom and room monitoring The intercom feature of your cordless phone allows you to have a 2way conversation between the handset and the base unit without tying up the telephone line. Since the telephone line is not being used, you can still receive incoming calls. You can also use this feature for room monitoring. From the handset: 1. 2. 3. 3. Fast redialing 1. Press TALK/CALL BACK on the handset or SPEAKER on the base. 2. Enter the telephone number you want to dial. If the line is busy, press REDIAL/DEL. The phone will drop the line for two seconds and redials the number. Switching between speakerphone and handset You can switch between speakerphone and handset after dialing a number or anytime during a conversation. · Speakerphone to handset ­ When the speakerphone is on press HOLD to put the caller on hold, and then remove the handset from the cradle on the base. You are automatically connected to the caller. Note: If the handset is already off the cradle when you put the call on hold, press TALK/CALL BACK to connect to the caller. 16 Make sure the phone is OFF (not in TALK mode). Press INT on the handset. A paging tone sounds at the base and PAGING from the handset. P A G I N G shows on screen. (To cancel intercom, press INT again.) Wait for the person near the base to press PAGE/INTERCOM. If no one presses the key from the base within 15 seconds, the base enters intercom mode automatically. When finished, press INT on the handset or PAGE/INTERCOM on the base to stop using the intercom. Note: The base must be within range of the handset for the BASE IN USE intercom to function. If the base is in use, B A S E I N U S E shows on the handset screen. From the base: 1. 2. 3. 4. Make sure the phone is OFF (not in TALK mode). Press PAGE/INTERCOM. A paging tone sounds at the handset and base. (To cancel intercom, press PAGE/INTERCOM again.) PAGING shows on screen. Wait for the person with the handset to press INT. I N T E R C O M shows on screen When finished, press PAGE/INTERCOM on the base (or INT on the handset) to stop using the intercom. Note: The handset must be within range of the base unit in order for intercom to function. If the handset is in use, you will hear 3 soft beeps from the base unit. 17 CLT-2422E-NEW 7/16/02 9:08 AM Page 18 BASICS Using the intercom while you are on a call You may want to use the intercom feature while you are on a call. 1. 2. 3. 4. BASICS Conferencing from the handset: From the handset (in TALK mode): 1. 2. 3. Press INT on the handset. The line is put on hold, and you will hear a paging tone at the base and handset. Press PAGE/INTERCOM on the base and I N T E R C O M shows in the handset screen. Press INT on the handset to return to TALK mode. From the base (in speakerphone mode): 1. 2. 3. Press PAGE/INTERCOM on the base. The line is put on hold, and you will hear a paging tone at the base and handset. Press INT on the handset and I N T E R C O M shows in the base screen. Press PAGE/INTERCOM on the base to return to TALK mode. Note: When the handset is holding a call on intercom, you may transfer the call to the base by pressing TALK/CALL BACK on the handset. When the base is holding a call in the intercom, you may transfer the call to the handset by pressing SPEAKER on the base. Press TALK/CALL BACK. Dial the number you want to call. The telephone number shows on screen. CONFERENCE Press SPEAKER on the base. C O N F E R E N C E shows on the base and handset screens. When finished, press TALK/CALL BACK on the handset and SPEAKER on the base. Tip: If you want to hang up the speakerphone and continue talking on the handset, press SPEAKER. Conferencing after the intercom conversation From the base: 1. 2. 3. 4. Conference calling You can use the speakerphone and handset at the same time for a 3-way conversation with a third party. Press SPEAKER to speak to the caller. Press PAGE/INTERCOM on the base to put the caller on hold. PAGING P A G I N G and H O L D shows on screen. HOLD Press INT on the handset. I N T E R C O M shows on screen. You can have an intercom conversation with the handset user. Press TALK/CALL BACK on the handset. CONFERENCE C O N F E R E N C E shows on screen. Start 3-way conference conversation. From the handset: 1. 2. 3. 4. Conferencing from the base: 1. 2. 3. 4. Press SPEAKER. Dial the number you want to call. The number shows on screen. Press TALK/CALL BACK on the handset. C O N F E R E N C E shows on the base and handset screens. When finished, press TALK/CALL BACK on the handset and SPEAKER on the base. Tip: If you want to hang up the handset and continue talking on the speakerphone, press TALK/CALL BACK. Press TALK/CALL BACK to speak to the remote party. Press INT on the handset to put the caller on hold. PAGING P A G I N G and H O L D shows on screen. HOLD Press PAGE/INTERCOM on the base. INTERCOM I N T E R C O M shows on screen. Press SPEAKER. CONFERENCE C O N F E R E N C E shows on screen. Start 3-way conference conversation. FLASH key Use the FLASH/PROGRAM key on the handset or base to activate custom calling services such as Call Waiting or Call Transfer, which are available through your local phone company. 18 19 CLT-2422E-NEW 7/16/02 9:08 AM Page 20 BASICS Tip: Do not use TALK/CALL BACK (or SPEAKER on base) to activate custom calling services such as Call Waiting, or you will hang up the phone. BASICS MUTE key To have a private, off-line conversation, use the MUTE feature. The caller on the other end of the line cannot hear you, but you can still hear them. CHAN (Channel) key While talking, you might need to manually change the channel in order to get rid of static. Press and release the CHAN key on the handset to switch to the next clear channel. HOLD key Press HOLD on the handset or base to put a call on hold. To release a line on hold, press HOLD again or pick up an extension phone. Note: If you are using the handset, the incoming call indicator flashes. If you are using the speakerphone the SPEAKER key flashes. To mute the microphone: 1. Press MUTE on the handset or the base. 2. Press MUTE again to return to your phone conversation. If you are using the handset, the incoming call indicator flashes. If you are using the speakerphone, the MUTE key on the base flashes. M U T E shows in either screen. Low battery warning If the battery is low, a warning tone consisting of 4 short beeps will LOW BATTERY sound from the handset when in TALK mode. L O W B A T T E R Y shows on screen. CANCEL key Press CANCEL to cancel certain commands you initiated. Press CANCEL to hang up after finishing a call. TONE key This feature enables Pulse service phone users to access touch-tone services offered by banks, credit card companies, etc. 1. 2. 3. 4. Call the bank's information line. Press TONE after your call is answered. Follow the voice instructions to complete your transaction. Hang up when finished. The phone returns to Pulse service. VOICE MAIL/IN USE indicator · Flashes when you have a new voice mail · Lights when the handset is in use. When your subscribe to a voice mail service offered by your phone company, the phone alerts you when voice mail has been received. M E S S A G E W A I T I N G appears on screen for 60 seconds when a voice mail is received. The VOICE MAIL/IN USE indicator on the base flashes to indicate there is a voice mail waiting. After the voice mail MSG WAITING OFF has been reviewed M S G W A I T I N G O F F appears on screen and the VOICE MAIL/IN USE indicator stops flashing. Handset locator This feature helps to locate a misplaced handset. Press and release PAGE/INTERCOM on the base. The screen shows P A G I N G . The handset beeps continuously for about 2 minutes or until you press any key on the handset. Note: You can still page the handset with the ringer off. · This indicator does not work with your answering machine. Note: The phone will only work with an FSK type of VMWI system. It will not work with the Stutter Dial Tone type of VMWI system. 20 21 CLT-2422E-NEW 7/16/02 9:08 AM Page 22 CALLER ID FEATURES This phone receives and displays incoming call information transmitted by your local phone company. This information can include the phone number and/or the name, date and time. The phone can store up to 40 calls for later review. CALLER ID FEATURES Reviewing Caller ID list As calls are received and stored, the screen is updated to let you know how many calls have been received. Caller ID with Call Waiting When you subscribe to Caller ID with Call Waiting (Visual Call WaitingTM) service from your phone company, you are able to see who is calling when you hear the Call Waiting beep. Caller identification information appears on screen after you hear the tone. · IMPORTANT: To use these features you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. Time Date Number of calls Press the FLASH/PROGRAM key to put the current call on hold so that you can answer the incoming call. 1. Press CID to scroll through the Caller ID list from the most recent to the oldest. You can also use the CID or key on the base. 2. Press CID to scroll through the Caller ID list from the oldest to the most recent. Note: You may also transfer Caller ID entries to the directory. See Storing caller ID entries in directory below. Storing Caller ID entries in the directory Before storing a caller ID number, make sure the number appears in proper digits for your dialing area. If not, change it using the 7-10-11 key. For example, if the Caller ID number appears 1 - 4 1 6 - 2 2 2 - 5 5 5 5 but it is not a long distance number, press the 7-10-11 key until it 416-222-5555 shows 4 1 6 - 2 2 2 - 5 5 5 5 (without 1). Number Name The 7-10-11 key (or 7-10-11/HOLD key on the handset) lets you select how many digits of the number are displayed: 7 10 11 Caller ID list The incoming caller information transmitted from the phone company is received by your phone between the first and second rings and stored in the Caller ID list. If you answer a call before the second ring the caller information may not be stored. When the Caller ID list memory is full, a new call automatically NEW replaces the oldest call in memory. N E W appears on screen for calls received that have not been reviewed. Note: Check with your local phone company regarding name service availability. Important: You cannot receive Call Waiting Caller ID information while using the conference features. 22 7-digit telephone number. 3-digit area code + 7-digit telephone number. Long distance code 1 + 3-digit area code + 7-digit telephone number. Note: If a specific memory entry is longer than 15 digits, the first 15 digits show on the screen. To view the remaining digits, press 7-10-11. 1. 2. 3. 4. 5. Use the CID or key to select desired Caller ID entry. SELECT MEMO 1 ­ 0 Press MEM. S E L E C T M E M O 1 ­ 0 shows on the screen. Enter a location number. If the memory location already contains Caller ID information, and REPLACE you want to replace the information, press MEM again. R E P L A C E M E M O ? shows on screen. Press MEM again to confirm and save. 23 CLT-2422E-NEW 7/16/02 9:08 AM Page 24 CALLER ID FEATURES DIRECTORY Dialing a Caller ID number 1. Make sure the phone is OFF (not in TALK mode). 2. Use CID or , to scroll to the desired Caller ID entry. 3. Use the 7-10-11 key to show the phone number in proper digits if necessary. 4. Press the TALK/CALL BACK on the handset or CALL BACK on the base. The number dials automatically. Deleting entries from the Caller ID list Use REDIAL/DEL to erase the entry currently shown on screen or all entries. Note: Deleting Caller ID entries on the handset and base is done separately. Deleting the displayed entry 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID or keys to find the entry you want to delete. 3. While the entry is displayed, press REDIAL/DEL. D E L E T E ? shows on screen. 4. Press REDIAL/DEL again to delete the entry. Deleting all entries 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID or keys to display any entry. 3. Press and hold REDIAL/DEL. DELETE ALL? D E L E T E A L L ? shows on screen. Press REDIAL/DEL again to erase all entries. NO CALLS N O C A L L S shows on screen. 4. 1. 2. 3. 4. You may store up to 20 numbers (up to 24-digits) in memory for quick dialing. The directory locations for the base and handset are separate, with 10 memory locations for each. This directory feature is in addition to the 40 Caller ID list. Storing a name/number in the directory The phone must be OFF (not in TALK mode). 5. 6. 7. 8. Press MEM. MEMO # M E M O # and S E L E C T M E M O 1 - 0 shows on screen. SELECT MEMO 1 - 0 Press the desired memory location (0 through 9) or use the CID or keys to find an empty memory location. ENTER NAME Press MEM. The screen shows E N T E R N A M E . For example, to enter the name Alice Roy: Press the 2 key once for the letter A. Press the 5 key 3 times for the letter L. Press the 4 key 3 times for the letter I. Press the 2 key 3 times for the letter C. Press the 3 key twice for the letter E. Press the 1 key to insert a space between the letter E and R. Continue to enter the letters of the last name. Note: The cursor will automatically move to the next position when another number key is pressed. Press MEM to save the name. Press MEM again. The screen shows M E M O # and E N T E R T E L N U M B R . Use the number keypad to enter the telephone number you want MEMO # to store (up to 24 digits). M E M O # and the telephone number you want to store show on screen. Press MEM again to store the number. To view your directory, press MEM and use CID or to scroll. 24 25 CLT-2422E-NEW 7/16/02 9:08 AM Page 26 DIRECTORY Inserting a pause in the dialing sequence Press PAUSE twice to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). Each pause counts as 1 digit in the dialing P sequence. P shows on screen. Note: Make sure to press PAUSE twice to enter a pause. If you press PAUSE once while entering a directory name/number, it will enter a # (number sign). DIRECTORY Replacing a directory entry with a Caller ID entry. 1. Use CID or to select a specific Caller ID entry. 2. Press MEM. S E L E C T M E M O 1 - 0 shows on screen. 3. Select the memory location you want to replace and press MEM. REPLACE MEMO? R E P L A C E M E M O ? shows on screen. Press MEM again to confirm and save. 4. Reviewing and deleting directory contents 1. Make sure the phone is OFF (not in TALK mode). 2. Press MEM. 3. Use CID or to scroll through the directory until the desired name/number is shown, or use the number pad to select a memory location. M E M O # , the selected telephone number and name show on screen. 4. While the entry is displayed, press REDIAL/DEL to delete the DELETE? entry. The screen shows D E L E T E ? DELETED Press REDIAL/DEL again to delete the entry. D E L E T E D shows on screen. 5. Chain dialing from the directory Use this feature to make calls that require a sequence of numbers such as using a calling card for a frequently called long distance number. You can dial each part of the sequence from a different entry of the directory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number for: Long distance access number Authorization code Frequently called long distance number Changing a stored number Use the same procedure as you do to store a name/number in the directory. Making calls from the directory 1. Make sure the phone is OFF (not in TALK mode). 2. Press MEM. 3. Use CID or , to scroll to the desired memory location. 4. Press TALK/CALL BACK on the handset or CALL BACK on the base. or 1. 2. 3. Make sure the phone is ON by pressing TALK on the handset or SPEAKER on the base. Press MEM. Press a number (0 ­ 9) for the desired memory location. The number dials automatically. Memory Location 7 8 9 1. Make sure the phone is in TALK mode. 2. Press MEM and then press 7. 3. When you hear the access tone, press MEM and then press 8. 4. At the next access tone, press MEM and then 9. Tip: Wait for the access tones before pressing the next memory key, or your call might not go through. 26 27 CLT-2422E-NEW 7/16/02 9:08 AM Page 28 CHANGING THE BATTERY Battery replacement and handling When the operating time becomes short even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. For a replacement battery, please contact your place of purchase or fill out and mail the enclosed Battery Order form. Caution: · Use only the specified battery type (3.6 V, 600 mAh). · Do not remove the battery from the handset to charge it. · Never throw the battery into a fire, disassemble it, or heat it. · Do not remove or damage the battery casing. · Remove battery if storing the phone over 30 days. RECYCLING NICKEL-METAL HYDRIDE BATTERIES NICKEL-METAL HYDRIDE BATTERIES MUST BE DISPOSED OF PROPERLY. Please take your used battery pack to a store that recycles Ni-MH batteries. POWER FAILURE During the period that the power is off, you will not be able to make or receive calls with the telephone. After a power outage, place the handset in the base for about 20 seconds to reset the digital security code. Make sure the telephone is off before you replace the battery. 1 1. Slide off the battery compartment cover. 2. Disconnect the battery plug from the jack in the compartment and remove the battery pack. 3. Insert the new battery pack and connect the cord into the jack. 4. Put the battery compartment cover back on. 5. Place handset on the base to charge for 12 hours. Note: If the handset battery is removed for more than 5 minutes, the directory memory and Caller ID memory will be erased. Charge the handset battery for 12 continuous hours prior to first use. The initial battery charge is important for best performance. Caution: To reduce the risk of fire or personal injury, use a 3.6 V, 600 mAh battery. Replacement part number: GES-3AHRAAAU. HEADSET JACK AND BELT CLIP Headset connection (Headset not included) For hands free conversation, connect the headset (not included) to the HEADSET jack. The handset earpiece and microphone are disabled when the headset is connected. · Press TALK to answer or place a call while using the headset. Belt clip installation · Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place. · 28 29 CLT-2422E-NEW 7/16/02 9:08 AM Page 30 LCD SCREEN MESSAGES The following indicators show the status of a message or of the phone. Single Tone Two Long Beeps Caller information has been interrupted during transmission or the phone is excessively noisy. A long warbling tone SOUND SIGNALS Signals an incoming call A key is pressed ERROR Confirmation tone One short beep and one long beep Three short beeps 4 short beeps every 7 seconds Page signal ENTER NAME ENTER NAME Prompt telling you to enter name in directory. Error tone/Out-of-range warning Low battery warning DELETE ALL? Prompt asking you if you want to erase all Caller ID entries. TROUBLESHOOTING CALLER ID DELETE? Prompt asking you if you want to erase the current Caller ID entry or a directory entry that is shown on the screen. END OF LIST Indicates that there is no additional information in Caller ID list. NEW NEW Indicates call or calls have not been reviewed. UNKNOWN NUMBER/UNKNOWN NAME/UNKNOWN CALLER UNKNOWN NUMBER/UNKNOWN NAME/UNKNOWN CALLER The incoming call is from an area not serviced by Caller ID, or the information was not sent. PAGING PAGING Someone has pressed the PAGE/INTERCOM key on the base or the INT key on the handset. No Display · Is battery fully charged? Try replacing the battery. · Make sure that the base is connected to a non-switched AC outlet. Disconnect the base from the plug and plug it in again. · Did you order Caller ID service from your local telephone company? The display will not work unless you order Caller ID service from your phone company. Caller ID Error Message · The phone displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noises on the line, or that an invalid message has been sent from the telephone company. TELEPHONE BLOCKED NUMBER/BLOCKED NAME/BLOCKED CALLER The person is calling from a number that has been blocked from transmission. NO DATA No Caller ID information was received. No dial tone · Check installation: - Is the base power cord connected to a working outlet? - Is the telephone line cord connected to the base unit and the wall jack? · Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service. · Is the handset out of range of the base? · Make sure the battery is properly charged (12 continuous hours). 30 31 CLT-2422E-NEW 7/16/02 9:08 AM Page 32 TROUBLESHOOTING · Is the battery pack installed correctly? · Did the handset beep when you pressed TALK/CALL BACK? Did the VOICEMAIL/IN USE indicator come on? The battery may need to be charged. Dial tone is OK, but cannot dial out · Make sure the TONE/PULSE switch on the back of the base unit is set to TONE or PULSE according to your phone service. Handset does not ring · Make sure the RINGER switch on the handset is turned to ON. · You may have too many extension phones on your line. Try unplugging some phones. · See solutions for No dial tone. You experience static, noise, or fading in and out · Change channels. · Is handset out of range? Move closer to the base. If you hear 3 short beeps when you press TALK, you are out of range. · Does the base need to be relocated? · Charge battery. · Make sure base is not plugged into an outlet with another household appliance. Phone beeps · Place handset in base for a minimum of 20 seconds to reset the security code. If that does not work, charge battery for 12 continuous hours. · Clean charging contacts on handset and base with a soft cloth, or an eraser. · See solutions for No dial tone. · Replace battery. Dialing from directory · Did you program the directory keys correctly? · Did you follow proper dialing sequence? · Make sure the TONE/PULSE switch is set to TONE or PULSE according to your phone service. · Did you reprogram directory after power outage or battery replacement? · · · · · · · · · · · TROUBLESHOOTING VOICE MAIL/IN USE indicator on the base flashes · Provided your phone company offers voice mail indicator service and you subscribe to it, VOICE MAIL/IN USE indicator flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. Causes of poor reception Aluminum siding. Foil backing on insulation. Heating ducts and other metal construction can shield radio signals. You are too close to appliances such as microwaves, stoves, computers, etc. Atmospheric conditions, such as strong storms. Base is installed in the basement or lower floor of the house. Base is plugged into an AC outlet with other electronic devices. Baby monitor is using the same frequency. Handset battery is low. You are out of range of the base. MAINTENANCE To keep your telephone working and looking good, follow these guidelines: · Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). · Do not expose to direct sunlight or moisture. · Avoid dropping the phone, and other rough treatment to the phone. · Clean the phone with a soft cloth. · Never use a strong cleaning agent or abrasive powder because this will damage the finish. · Periodically clean the charge contacts on the handset and base with a clean pencil eraser. Retain the original packaging in case you need to ship the phone at a later date. 32 33 CLT-2422E-NEW 7/16/02 9:08 AM Page 34 MAXIMIZE BATTERY PERFORMANCE The freedom that your cordless telephone can offer is fully dependent on the performance of the rechargeable battery in the handset. To maximize the battery performance, follow these guidelines: REN Number: TECHNICAL INFORMATION The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The REN number of this phone is located on the bottom of the base unit. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Charge it for a full 12 hours Before initial use of your new battery, charge it for 12 hours continuously. The proper initial charging is very important to maximize the battery performance. Keep the contacts clean You can never fully recharge the battery if the contacts are dirty. Clean all the contacts ­ two at the bottom of handset and two in the base cradle ­ periodically using a pencil eraser. CAUTION This product is intended for use in CANADA only. Sale or use in other countries may violate local laws. Cordless telephones use radio frequencies to allow mobility. This affects the performance of your phone. connect the unit to your telephone line. These electronic circuits operate in the radio frequency spectrum. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals enter the base station. You may hear click or hear the relay activate when you are not using the cordless handset. If this occurs frequently, you can minimize or eliminate the problem by lowering the height of the base station or relocating the base station. It may also be helpful to change the operating channel and/or the security code setting. Do not replace the handset in the base after each call Repeated short charging creates a memory effect in the battery. Once a rechargeable battery acquires this "short memory", it sends a "low battery" signal even when it is almost fully charged. The battery then needs to be charged frequently. To avoid this, leave the handset away from the cradle until it really needs recharging. Refresh battery If your battery seems to need recharging more often than usual, it may have lost part of its charging capacity because of premature recharges. To bring back its full capacity, try "refreshing" the battery: 1. First discharge the battery by leaving the handset in TALK mode until Battery Low indication turns on. (Disconnect the base from the telephone line, so that your line is not busy all the time.) Then charge it for 12 continuous hours. Repeat the above once more. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. 1. NOISE Electrical pulse noise is present in most homes at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise. Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the handset. This is usually only a minor annoyance and should not be interpreted as a defect of the phone. NOTICE: Privacy of communications may not be ensured when using this telephone. Other devices, including other cordless telephones, may interfere with the operation of this cordless telephone or cause noise during operation. Units without coded access may be accessed by other radio communication systems. Cordless telephones must not cause interference to any licensed radio service. 2. 3. 2. RANGE Because radio frequencies are used, the location of the base station can affect the operating range of the phone. Try several locations and choose the one that gives the clearest signal to the handset. (Turning in a circle while holding the handset may also increase the operating range.) The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The ministry does not guarantee that the equipment will operate to the user's satisfaction. 3. INTERFERENCE Electronic circuits activate a relay to Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of construction. 34 35 CLT-2422E-NEW