User manual SANYO RL-4930

Sprint PCS Service Sprint PCS Vision Ready Link Phone RL-4930 by Sanyo® SM ® www.sprint.com © 2005 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the "Going Forward"logo and other trademarks are trademarks of Sprint Nextel. Sanyo is a registered trademark of Sanyo Electric Co.,Ltd. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Section 2: Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . .11 2A. Your Sprint PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . .13 Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Features of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . .22 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . . . . . . .53 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . . . . . . .91 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Resetting and Locking Your Phone Through SMS . . . . . . . . . . . . . . . .99 Security Features for Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .101 SM 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . .103 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . .121 Prepending a Phone Number From Call History . . . . . . . . . . . . . . . .122 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 2G. Using the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . .125 Displaying the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Finding Contacts List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Contacts List Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . .130 Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . . . . . .131 Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Selecting a Ringer or an Image for an Entry . . . . . . . . . . . . . . . . . . . . .133 Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 2H. Using the Phone's Calendar and Tools . . . . . . . . . . . . . . . .137 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Displaying Personal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 2I. Using Your Phone's Voice Services . . . . . . . . . . . . . . . . . . . .157 Using Automatic Speech Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Using the Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 2J. Using Sprint PCS Ready Link . . . . . . . . . . . . . . . . . . . . . . . . .183 Getting Started With Sprint PCS Ready Link . . . . . . . . . . . . . . . . . . . .184 Making and Receiving a Sprint PCS Ready Link Call . . . . . . . . . . . . .187 Adding and Editing Ready Link Contacts . . . . . . . . . . . . . . . . . . . . . . . .194 Erasing Ready Link List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Updating Sprint PCS Ready Link Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Managing Sprint PCS Ready Link Settings . . . . . . . . . . . . . . . . . . . . . .205 SM Section 3: Sprint PCS Service Features . . . . . . . . . . . . . . . .211 3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . . . . .213 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Using Text SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Using Voice SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .236 Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . .248 Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 SM 3C. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . .261 Getting Started With Sprint PCS Voice Command . . . . . . . . . . . . . .262 Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . . . . .264 Accessing Information Using Sprint PCS Voice Command . . . . .265 SM Section 4: Safety and Warranty Information . . . . . . . . .267 4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . .270 Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . .272 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Acknowledging Special Precautions and the FCC Notice . . . . . .275 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285 Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. We built our complete, nationwide network from the ground up, so all your services ­ whether it's Voicemail, Caller ID, email, or Sprint PCS Picture Mail ­ will work the same wherever you go on the nationwide Sprint PCS network. This guide will familiarize you with our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. It's all right here ­ from setting up your account passwords and voicemail to using the most advanced features of Sprint PCS Vision . SM Welcome and thank you for choosing Sprint. i Introduction This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Your Sprint PCS Phone Section 3: Sprint PCS Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. ii Section 1 Getting Started 2 Section 1A Setting Up Service Setting Up Service In This Section Getting Started With Sprint PCS Service Setting Up Your Voicemail Sprint PCS Account Passwords Getting Help Setting up service on your new Sprint PCS Phone is quick and easy.This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service. Section 1A: Setting Up Service 3 Getting Started With Sprint PCS Service Determining if Your Phone is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please refer to the Activation Guide brochure included with your phone. Unlocking Your Phone To unlock your phone, follow these easy steps: 1. Press and hold E to turn the phone on. 2. Press Unlock (left softkey). Note:To select a softkey, press the softkey button directly below the softkey text that appears at the bottom left and bottom right of your phone's display screen. Softkey actions change according to the screen you're viewing and will not appear if there is no corresponding action available. 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Tip: If you can't recall your lock code, try using the last four digits of either your Social Security number or Sprint PCS Phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at: 1-888211-4PCS (4727). 4 Section 1A: Setting Up Service Setting Up Your Voicemail All unanswered calls to your Sprint PCS Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your Sprint PCS Phone is activated. To set up your voicemail: Setting Up Service 1. Press and hold 1. 2. Follow the system prompts to: Create your pass code Record your name announcement Record your greeting Choose whether or not to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding 1, bypassing the need for you to enter your pass code) Note: If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail pass code. For more information about using your voicemail, see "Using Voicemail"on page 214. Section 1A: Setting Up Service 5 Sprint PCS Account Passwords As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint PCS Service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password (or pass code) when you set up your voicemail. See "Setting Up Your Voicemail"on page 5 for more information on your voicemail password. Sprint PCS Vision Password With your RL-4930 by Sanyo, you may elect to set up a Sprint PCS Vision Password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts. For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4PCS (4727). 6 Section 1A: Setting Up Service Getting Help Visit www.sprint.com You can go online to: Access your account information Check your minutes used (depending on your Sprint PCS Service Plan) View and pay your bill Make your life easier by enrolling in Sprint PCS Online Billing and Automatic Payment Purchase accessories Shop for the latest Sprint PCS Phones View available Sprint PCS Service Plans and options Learn more about Sprint PCS Vision and other great products like Sprint PCS Picture Mail , games, ringers, screen savers, and more SM Setting Up Service Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: Dial *2T on your Sprint PCS Phone Sign on to your account at www.sprint.com Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers) Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742 Section 1A: Setting Up Service 7 Receiving Automated Invoicing Information For your convenience, your phone gives you access to invoicing information on your Sprint PCS Account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.) To access automated invoicing information: Press *4T. Note: This service may not be available in all Affiliate areas. Sprint PCS Directory Assistance You have access to a variety of services and information through Sprint PCS Directory Assistance, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge, and you will be billed for airtime. To call Sprint PCS Directory Assistance: Press 411T. 8 Section 1A: Setting Up Service Sprint PCS Operator Services Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Sprint PCS Operator Services: Press 0T. For more information or to see the latest in products and services, visit us online at www.sprint.com. Note: Sprint PCS Operator Services may not be available in all Affiliate areas. Setting Up Service Section 1A: Setting Up Service 9 10 Section 2 Your Sprint PCS Phone 12 Section 2A Your Sprint PCS Phone: The Basics Phone Basics In This Section FrontView of Your Phone Viewing the Display Screen Features of Your Sprint PCS Phone Turning Your Phone On and Off Using Your Phone's Battery and Charger Displaying Your Phone Number Making and Answering Calls Entering Text Your Sprint PCS Phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide you through the basic functions and calling features of your phone. Section 2A: Your Sprint PCS Phone ­ The Basics 13 Front View of Your Phone 1. Antenna 2. Headset Jack 5. LED Indicator 6. Earpiece 3. Side Volume Key 7. LCD (display) 8. Softkey (left) 9. Navigation Key 10. Web Key 11. TALK Key 20. Softkey (right) 19. MENU/OK Key 18. Back Key 17. END/POWER Key 16. Keypad 12. Microphone 15. SPEAKER Key 4. Ready Link/ Voice Recorder Button 13. Accessories Connector 14. Charger Jack Key Functions 1. Antenna : Fully extend the antenna for the best reception. 2. Headset Jack : Lets you insert the plug of a headset (sold separately) for hands-free phone use. 3. Side Volume Key : Lets you adjust the receiver volume during a call or ringer volume in standby mode. You can also use it to scroll up or down to navigate through the different menu options. 14 Section 2A: Your Sprint PCS Phone ­ The Basics 4. Ready Link / Voice Recorder Button : Allows you to access the Sprint PCS Ready Link List or Voice Recorder menu. (See "Using Sprint PCS Ready Link "on page 183 or "Using the Voice Recorder"on page 170.) SM 5. LED Indicator : Shows your phone's connection status at a glance. Phone Basics 6. Earpiece : Lets you hear the caller and automated prompts. 7. LCD (display) : Displays the phone's main menu, features, modes, etc. 8. Softkey (left) : Lets you select the menu corresponding to the bottom left line on the LCD. 9. Navigation Key : Lets you navigate quickly and easily through the menu options. You can access menu shortcuts by pressing Right: Contacts, Left: My Shortcut, Up: Messaging, and Down: My Content. 10. Web Key : Lets you launch the Web. 11. TALK Key : Lets you place or answer calls, answer Call Waiting, or use Three-Way Calling and ASR. 12. Microphone : To speak into or record your voice. 13. Accessories Connector : Connects optional accessories, such as a USB cable. 14. Charger Jack : Connects the travel charger (included). 15. SPEAKER Key : Lets you place or receive calls in speakerphone mode. You can also use it to activate Automatic Speech Recognition. Section 2A: Your Sprint PCS Phone ­ The Basics 15 16. Keypad : Lets you enter numbers, letters, and characters, and navigate within menus. Press and hold keys 2-9 for speed dialing. 17. END/POWER Key : Lets you turn the phone on and off, end a call, or return to standby mode. 18. Back Key : Lets you clear characters from the screen or display the previous page. Press and hold for setting Key Guard in standby mode. 19. MENU/OK Key : Lets you access the phone's menus and select menu options. Press and hold to activate Automatic Speech Recognition (ASR). 20. Softkey (right) : Lets you select the menu corresponding to the bottom right line on the LCD. Viewing the Display Screen Your phone's display screen provides a wealth of information about your phone's status and options. This list identifies the symbols you'll see on your phone's display screen: shows your current signal strength. The more lines you have, the stronger your signal. means your phone cannot find a signal. indicates the call is on hold. tells you a call is in progress. indicates the Sprint PCS Ready Link service is enabled. 16 Section 2A: Your Sprint PCS Phone ­ The Basics indicates the Sprint PCS Ready Link service is enabled and the speakerphone mode is set to on. indicates the Sprint PCS Ready Link service is disabled. indicates Sprint PCS Vision / Sprint PCS Ready Link access is dormant. indicates Sprint PCS Vision / Sprint PCS Ready Link access is active. indicates Sprint PCS Vision / Sprint PCS Ready Link access is disabled. indicates you are "roaming"off of the nationwide Sprint PCS network. indicates you have missed voice calls. indicates you have missed Ready Link calls. indicates you have scheduled events or call alarms. indicates you have alarm clock notifications. indicates you have new picture messages, voicemail messages, text messages, and/or Voice SMS. indicates you have urgent messages. indicates you have received 2 or more different types of notifications. shows the level of your battery charge. The more black you see, the more power you have left. shows your battery is charging (appears when the phone is turned off). indicates the vibrate feature is set. Phone Basics Section 2A: Your Sprint PCS Phone ­ The Basics 17 indicates volume level 4 or 1 and vibrate feature are set. indicates 1 beep feature is set. indicates the voice call ringer setting is off. indicates all the sound settings are off. indicates the Location Service of your phone is enabled. indicates the Location Service of your phone is disabled. indicates you have a new screen call memo. indicates the Screen Call Auto setting is on. indicates your phone is in TTY mode. indicates Headset mode is set to Sprint PCS Ready Link and a headset is connected. indicates Headset mode is set to Voice Calls and a headset is connected. indicates the Alarm Clock setting is on. indicates the speakerphone mode is set to on. Note: Display indicators help you manage your roaming charges by letting you know when you're off the nationwide Sprint PCS network and whether you're operating in digital or analog mode. (For more information, see Section 2D: Controlling Your Roaming Experience on page 103.) Tip:To view a list of your phone's icons and descriptions, from the main menu select Settings > Phone Info > Help. 18 Section 2A: Your Sprint PCS Phone ­ The Basics Features of Your Sprint PCS Phone Congratulations on the purchase of your Sprint PCS Ready Link Phone. The RL-4930 by Sanyo is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and options and provides page numbers where you can find out more: Digital Dual-band/tri-mode capability allows you to make and receive calls while on the nationwide Sprint PCS network and to roam on other analog and 800 and 1900 MHz digital networks where Sprint has implemented roaming agreements (page 103). Sprint PCS Vision provides access to the wireless Internet in digital mode (page 235). Sprint PCS Mail and Text and Voice SMS Messaging provide quick and convenient messaging capabilities (pages 243, 224, and 228 respectively). Sprint PCS Voice Command lets you dial phone numbers by speaking someone's name or the digits of their phone number (page 261). Games, ringers, screen savers, and other applications can be downloaded to your phone to make your Sprint PCS Phone unique, just like you (page 248). Additional charges may apply. The built-in Calendar offers several personal information management features to help you manage your busy lifestyle (page 138). Speed dial lets you dial phone numbers with one key press (page 42). SM SM Phone Basics Section 2A: Your Sprint PCS Phone ­ The Basics 19 The Contacts directory (page 125) can store up to 700 numbers and 500 email and Web addresses in 500 entries (entries can store up to seven numbers each). A separate Sprint PCS Ready Link Contacts List (page 187) provides easy access to up to 200 personal contacts and 200 company-provided contacts. Sprint PCS Ready Link allows you to enjoy quick, two-way, "walkie-talkie-style"communication with one or several Sprint PCS Ready Link users (page 183). The Automatic Speech Recognition (ASR) lets you place and receive calls by speaking to your phone (page 158). 20 Section 2A: Your Sprint PCS Phone ­ The Basics Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Phone Basics Press and hold E for approximately 2 seconds. Once your phone is on, it may display "Looking for Service...," which indicates that your phone is searching for a signal. When your phone finds a signal, it automatically enters standby mode ­ the phone's idle state. At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned on). Tip: The Power Save feature helps to conserve your battery power when you are in an area where there is no signal. Turning Your Phone Off To turn your phone off: Press and hold E for two seconds until you see the powering down animation on the display screen. Your screen remains blank while your phone is off (unless the battery is charging). Section 2A: Your Sprint PCS Phone ­ The Basics 21 Using Your Phone's Battery and Charger Battery Capacity Your Sprint PCS Phone is equipped with a Lithium Ion (LiIon) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 5.5 hours of continuous digital talk time (up to 3 hours in analog). When the battery reaches 5% of its capacity, the battery icon blinks. When there are approximately 5 minutes of talk time left, the phone sounds an audible alert and then powers down. Note: Long backlight settings, searching for service, vibrate mode, and browser use affect the battery's talk and standby times. Tip: Be sure to watch your phone's battery level indicator and charge the battery before it runs out of power. Installing the Battery To install the LiIon battery: 1. Place the battery into the space beneath the antenna with the metal contacts at the bottom, facing downward. 2. Gently press down until it's in place and the battery release latch snaps. 22 Section 2A: Your Sprint PCS Phone ­ The Basics Removing the Battery To remove your battery: 1. Make sure the power is off so that you don't lose any stored numbers or messages. Phone Basics 2. Push the battery release latch up and hold the battery. 3. Pull the battery up and out at a 45-degree angle. Charging the Battery Your Sprint PCS Phone's LiIon battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery's charge is important. If your battery level becomes too low, your phone automatically turns off and you will lose all the information you were currently working on. For a quick check of your phone's battery level, glance at the battery charge indicator located in the upper-right corner of your phone's display screen. If the battery charge is getting too low, the battery icon appears and the phone sounds a warning tone. Always use a Sprint-approved desktop charger, travel charger, or vehicle power adapter to charge your battery. Warning: Using the wrong battery charger could cause damage to your phone and void the warranty. Section 2A: Your Sprint PCS Phone ­ The Basics 23 Using the Charger To use the travel charger provided with your phone: 1. Plug the travel charger into a wall outlet. 2. Plug the other end of the travel charger into the charger jack on the bottom of your phone (with the battery installed). When your phone is turned on: The battery icon animates while charging. > > > > The battery icon turns to when charging is complete. When your phone is turned off: The battery icon appears while charging. The battery icon turns to when charging is complete. It takes approximately 5.5 hours to fully recharge a completely rundown battery. With the Sprint-approved LiIon battery, you can recharge the battery before it becomes completely run down. 24 Section 2A: Your Sprint PCS Phone ­ The Basics DisplayingYour Phone Number Just in case you forget your phone number, your Sprint PCS Phone can remind you. To display your phone number: Phone Basics 1. Press M to access the main menu. 2. Select Contacts and press M. 3. Select My Phone# and press M . Note: To access the phone's main menu, press M from standby mode. Menu items may be selected by highlighting them with the navigation key and pressing M, or you can press the number corresponding to the menu item on your keypad. Tip: You can also display your phone number from the Phone Info menu. Press M, select Settings, select Phone Info, and select Phone#/User ID. Section 2A: Your Sprint PCS Phone ­ The Basics 25 Making and Answering Calls Making Calls Placing a call from your Sprint PCS Phone is as easy as making a call from any land line phone. Just enter the number and press T or S, and you're on your way to clear calls. To place a call using your keypad: 1. Make sure your phone is on. 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press B to erase one digit at a time. Press and hold B to erase the entire number.) 3. Press T or S. (To place a call when you are roaming and Call Guard is enabled, see "Using Call Guard"on page 108.) 4. When you're finished, press Eto end the call. Tip: To redial the last outgoing call, press T or S twice. Tip: When making calls off of the nationwide Sprint PCS network, always dial using 11 digits (1 + area code + phone number). You can also place calls from your Sprint PCS Phone by using Sprint PCS Voice Command (page 264), Speed Dialing (page 42), your Call History listings (page 120), Automatic Speech Recognition (page 160), and your Contacts directory (page 41). SM Important: To maximize performance when using your Sprint PCS Phone, extend the antenna before a call and do not touch the antenna during a call. Correct Incorrect 26 Section 2A: Your Sprint PCS Phone ­ The Basics Dialing Options Dialing options are displayed when you press Options (right softkey) after entering numbers in the phone's standby mode. To select an option, highlight it and press M. Phone Basics Call to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Message to send a Text SMS message or a Voice SMS message (mobile numbers only). (See page 224 or 228 for details.) Save Phone# to save the phone number in your Contacts list. (See "Saving a Phone Number"on page 37.) Find to display Contacts list entries that end with the digits you entered. (See "Finding a Phone Number"on page 38.) H Hard Pause to insert a hard pause. (See "Dialing and Saving Phone Numbers With Pauses"on page 39.) T 2-Sec. Pause to insert a 2-second pause. (See "Dialing and Saving Phone Numbers With Pauses"on page 39.) Hyphen to insert a hyphen. (Hyphens are generally for visual appeal only; they are not necessary when entering numbers.) Abbrev. Dial to dial the phone number in your Contacts list that ends with the digits you entered. (See "Using Abbreviated Dialing"on page 43.) Tip: To speed dial a phone number, press and hold the appropriate speed dial key (locations 2-9). See "Assigning Speed Dial Numbers"on page 132. Tip: Press T or S to display the Recent Calls list. Highlight a number and press T or S to make a call. Section 2A: Your Sprint PCS Phone ­ The Basics 27 Answering Calls To answer an incoming call: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. Press T or S to answer an incoming call. (Depending on your phone's settings, you may also answer incoming calls by pressing any number key. See "Setting Any Key Answer"on page 84 for more information.) Your Sprint PCS Phone notifies you of incoming calls in the following ways: The phone rings and/or vibrates. The indicator light flashes. The backlight illuminates. The screen displays an incoming call message. If available, the phone number of the caller is displayed. If the phone number is in your Contacts list, the contact's name is displayed. The following options are also displayed by pressing Options (right softkey). To select an option, highlight it and press M . Call Guard to answer the call when you are in roaming mode. (See page 108 for setting Call Guard.) Answer to answer the call. Answer: Speaker to answer the call in speakerphone mode. Answer on Hold to put the call on hold. (See "Setting Answer on Hold"on page 30.) 28 Section 2A: Your Sprint PCS Phone ­ The Basics Screen Call to answer the call by using a pre-recorded announcement. (Appears when you are in a Sprint PCS Service area or digital roaming area. See page 178 for the setting.) Quiet Ringer to mute the ringer. (Appears when the ringer is set.) Tip: Your Sprint PCS Phone offers additional ways to answer calls. (See page 83 for Auto Answer and see page 84 for Any Key Answer.) Phone Basics Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the nationwide Sprint PCS network. Please see Section 2D: Controlling Your Roaming Experience on page 103 for more information about roaming. To answer a call when you are roaming and Call Guard is enabled: 1. Press T or S. 2. Press 1 to proceed while the pop-up message is displayed. Note: When your phone is off, in an active Sprint PCS Vision Connection, or on a Sprint PCS Ready Link call, incoming calls go directly to voicemail. Section 2A: Your Sprint PCS Phone ­ The Basics 29 Setting Answer on Hold This feature allows you to hold an incoming call when you cannot answer immediately. To set Answer on Hold: 1. When you receive an incoming call, press Options (right softkey). 2. Highlight Answer on Hold and press M. (The caller hears a message to wait for you to answer. will display on the screen while the call is on hold.) To resume the call: Press Answer (left softkey) or T. - or Press Options (right softkey), highlight Answer or Answer: Speaker and press M. Note: Answer on Hold is not available in analog areas. Ending a Call To disconnect a call when you are finished: Press E. Tip: Time/Date is displayed when you press B while the phone is in use. 30 Section 2A: Your Sprint PCS Phone ­ The Basics Using the Speakerphone The speakerphone feature lets you hear audio through the speaker and talk without holding the phone. When the speakerphone is activated, use the volume control keys on the side of the phone to adjust the volume. To turn the speakerphone on during a call: Press S. - or Press Options (right softkey), highlight Speaker On, and press M. To turn the speakerphone off during a call: Press S. - or Press Options (right softkey), highlight Speaker Off, and press M. Tip: You can adjust the speakerphone volume using the Side Volume key or the navigation key. Phone Basics Warning! Due to higher volume levels, do not place the phone near your ear during speakerphone use. Section 2A: Your Sprint PCS Phone ­ The Basics 31 Changing the Ringer Volume To change the ringer volume, press the Side Volume key when the phone is in standby mode. Note: To change the ringer volume from the main menu, see "Adjusting the Phone's Volume Settings"on page 58. Adjusting Volume During a Conversation When you need to adjust the receiver volume during a conversation, use the Side Volume key, or press the navigation key up or down while a call is in progress. Muting a Call There are times when it's necessary to mute a call so that your caller does not hear you or certain background noise. To use this function during a call: Press Options (right softkey), highlight Mute, and press M. (When the phone is muted, "Muted"appears on the display.) To unmute a call: Press Options (right softkey), highlight Unmute, and press M. 32 Section 2A: Your Sprint PCS Phone ­ The Basics Missed Call Notification When an incoming call is not answered, the Missed Call log and the icon are displayed on your screen. To call the Missed Call entry: Phone Basics Press T, S or Call (left softkey). (For a missed Ready Link call, press and hold ".) Tip: If you have two or more notifications, the event list will appear. To clear the Missed Call display: Press Dismiss (right softkey). Tip: If you press E before checking your notification, Events (right softkey) appears in standby mode. Press Events (right softkey) to display the notification list. To call the entry, highlight the entry and press Call (left softkey), T or S. Calling Emergency Numbers You can place calls to 911 (dial 911 and press T), even if your phone is locked or your account is restricted. Once you dial the numbers, your phone will enter Emergency mode. To exit Emergency mode, follow the instructions on the following page. Press Options (right softkey) to display the options. To select an option, highlight it and press M. Speaker On to activate speakerphone mode. (If you are in speakerphone mode, the option will appear as Speaker Off to deactivate.) Unlock Phone to unlock your phone (appears only if the phone is locked). Close Menu to close the pop-up menu (appears only if the phone is unlocked). Section 2A: Your Sprint PCS Phone ­ The Basics 33 Tip: Press My Phone (left softkey) to display your phone number while in Emergency mode. To exit Emergency mode: 1. Press E during a 911 call. 2. Press Options (right softkey) to display the options. 3. Highlight Exit Emergency and press M. Note: When you are in Emergency mode, you can only exit from the options menu. To select Emergency mode options: 1. Press E during a 911 call. 2. Press Options (right softkey). 3. To select an option, highlight it and press M. Call 911 to call 911. Call 911: Speaker to call 911 in speakerphone mode. Exit Emergency to exit Emergency mode. 34 Section 2A: Your Sprint PCS Phone ­ The Basics In-Call Options During a call, your phone displays menu options when you press Options (right softkey). To select an option, highlight it and press M. Phone Basics Flash to answer an incoming Call Waiting call or to connect a third party during Three-Way Calling. Mute or Unmute to mute or reactivate your phone's microphone. Speaker On or Speaker Off to activate or deactivate speakerphone mode. You can adjust the speakerphone volume using the Side Volume key. Warning! Due to higher volume levels, do not place the phone near your ear during speakerphone use. Three-Way Call to call a third party. Call History to access the Call History menu. (See "Managing Call History"on page 117.) Contacts to access the Contacts menu. (See "Using the Contacts Directory"on page 125.) Messaging to access the Messaging menu. (See "Using Text SMS Messaging"on page 224.) Settings to access the Settings menu. (See "Controlling Your Phone's Settings"on page 53.) Tools/Extras to access the Tools/Extras menu. (See "Using the Phone's Calendar and Tools"on page 137.) Note: The Flash menu appears only for Call Waiting and Three-Way Calling. The Mute menu does not appear during a 911 call. The Three-Way Call menu does not appear in Roaming areas. Section 2A: Your Sprint PCS Phone ­ The Basics 35 End-of-Call Options To display the following options, press Options (right softkey) within 10 seconds after disconnecting a call. To select an option, highlight it and press M. Call Again to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Save Phone# to save the phone number in your Contacts list. Go to PhoneBook appears when the number is already in your Contacts list. (See "Saving a Phone Number"on the next page.) Note: The End-of-Call options are not displayed for calls identified as No Caller ID, Private or Unavailable ID. 36 Section 2A: Your Sprint PCS Phone ­ The Basics Saving a Phone Number Your Sprint PCS Phone can store up to 700 phone numbers in up to 500 Contacts entries (an entry may contain up to seven numbers). Each entry's name can contain 16 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, see Section 2G: Using the Contacts Directory on page 125.) To save a number from standby mode: Phone Basics 1. Enter a phone number. 2. Press Options (right softkey). 3. Highlight Save Phone# and press M. 4. Select a label by highlighting Mobile, Home,Work, Pager, Fax, Other, or No Label and press M. 5. Enter a name and press M. If you have already stored entries in the Contacts list, you are prompted to select the following entry modes: New Name to enter a new name. From Ph. Book to select a name from the Contacts entry list. 6. Press Save (left softkey). Section 2A: Your Sprint PCS Phone ­ The Basics 37 Finding a Phone Number You can search Contacts list entries for phone numbers that contain a specific string of numbers. To find a phone number: 1. Enter the last four or more digits of the number and press Options (right softkey). (The more numbers you enter, the more specific the search becomes.) 2. Highlight Find and press M. (The Contacts entry that ends with the digits you entered appears.) 3. Scroll to your desired entry. Press M to display the entry details. Press T or S to dial. 38 Section 2A: Your Sprint PCS Phone ­ The Basics Dialing and Saving Phone Numbers With Pauses You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone: Hard Pause sends the next set of numbers when you press T. 2-Sec. Pause automatically sends the next set of numbers after two seconds. Note: You can have multiple pauses in a phone number and combine 2-second and hard pauses. Phone Basics To dial or save phone numbers with pauses: 1. Enter the phone number and press Options (right softkey). 2. Highlight either Hard Pause or 2-Sec. Pause and press M. (Hard pauses are displayed as an "H"and 2-second pauses as a "T".) 3. Enter additional numbers (for example, a passcode or an extension). 4. To dial the number, press T or S . (When dialing a number with a hard pause, press T to send the next set of numbers.) ­ or ­ To save the number in your Contacts list, press Options (right softkey), highlight Save Phone#, and press M. Section 2A: Your Sprint PCS Phone ­ The Basics 39 Plus (+) Code Dialing When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location (for example, 011 for international calls made from the United States). To make a call using Plus Code Dialing: 1. Press and hold 0 until a "+"appears on your phone display. 2. Dial the country code and phone number you're calling and press T. (The access code for international dialing will automatically be dialed, followed by the country code and phone number.) Tip: Plus Code Dialing cannot be used when entering an address for messaging. (See "Using Text SMS Messaging"on page 224 to send a Text SMS message.) 40 Section 2A: Your Sprint PCS Phone ­ The Basics Dialing From the Contacts Directory To dial directly from a Contacts entry: 1. Press M to access the main menu. 2. Select Contacts and press M. 3. Select Find/Add Entry and press M. Shortcut: Press the navigation key right to list entries. Phone Basics 4. Scroll to the desired entry in the Contacts list and press M. 5. Select the number you want to call. 6. Press Options (right softkey) for the menu options. 7. Highlight Call or Call:Speaker On and press M to place a call. Tip: You can also place a call by pressing T, S, or Call (left softkey) during step 5 above. Note: The icons next to each entry represent the Contacts labels (for example, Mobile, Home, Work, etc.). A triangle next to an icon means there is another label for the entry. Press the navigation key right or left to select the desired label. Section 2A: Your Sprint PCS Phone ­ The Basics 41 Using Speed Dialing With this feature, you can dial your favorite entries using one key press for locations 2-9. (See "Assigning Speed Dial Numbers"on page 132.) To use speed dial for voice calls: From standby mode, press and hold the appropriate key for approximately two seconds. - or From standby mode, press the appropriate key and press T or S. The display confirms that the number has been dialed when it shows "Connecting...". To use speed dial for Sprint PCS Ready Link calls: From standby mode, press the appropriate key and press ". (See "Assigning Speed Dialing for Sprint PCS Ready Link Entries"on page 205.) The display confirms that the number has been dialed when it shows "R-Link calling...". Note: Speed dialing is not available when you are roaming off the nationwide Sprint PCS network; when you are roaming, you have to dial using eleven digits (1 + area code + number). 42 Section 2A: Your Sprint PCS Phone ­ The Basics