Dual-Band Sprint PCS Phone SCP-4000 TM Manufactured by SANYO User Guide Please read this manual before operating the phone, and keep it for future reference. This phone will work only with service from Sprint PCS, which must be purchased separately. See Sprint PCS Terms and Conditions of Service. ©1999 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS Phone, Sprint PCS, Sprint Personal Communication Services, Sprint PCS Wireless Web, Sprint PCS Dialer and the diamond logo are trademarks of Sprint Communications Company L.P. SANYO is a registered trademark of SANYO Electric Co., Ltd. All other trademarks are the property of their respective owners. Printed in Japan Welcome to Sprint PCS Sprint PCS built the only all-digital, all-PCS nationwide network from the ground up for clearer calls. We have built our network to give you what we believe you really want from a wireless phone: clear sound, private conversation and time saving features. But Sprint Personal Communication Service also has the potential to do something even more far-reaching­simplify your life. Our advanced technology is designed to grow with your communications needs so that one day, you will be able to rely almost entirely on your Sprint PCS Phone to stay in touch. TM R This guide will introduce you to our technology and your new Sprint PCS Phone through easy-to-follow instructions. For additional help, just stop by any Sprint PCS Center or call Sprint PCS Customer Care by pressing Thank you for choosing Sprint PCS. , ABC 2, TALK (or OK ). i First things first Read this before you do anything else. Determine if your phone is pre-activated If you received your Sprint PCS PhoneTM in the mail or purchased it at a Sprint PCS Center, your phone is already activated and simply needs to be unlocked. See "How to unlock your phone" on the following page. How to activate your phone There are two ways to activate your phone. 1. The fastest way is to call from your new Sprint PCS Phone. Fully charge your battery. (See "Using the battery" section on pages 8 and 9.) Turn on your Sprint PCS Phone. Press , ABC 2, TALK (or OK ) while in a Sprint PCS Service Area. You will be connected to a Sprint PCS Customer Advocate who will guide you through the activation process. 2. Another option is to call Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone. Call us toll-free at 1-888-715-4588. ii What you should know before you call The call typically takes about 30 minutes, but may take longer at peak times. Your Sprint PCS Phone will be ready for use approximately one to three hours after this call is complete. What you should have handy Your new Sprint PCS Phone The original packaging for your new phone Your billing address Your Social Security number or Tax ID number Your driver's license number Pen and paper to write down your new Sprint PCS Phone Number During this call, a Sprint PCS Customer Advocate will collect your information and help you select your Sprint PCS Service Plan. Once you have made all your selections, they will guide you through the activation process. How to unlock your phone If you received your phone in the mail, you need to unlock it before you can begin making calls. Just follow these simple steps: 1. Press POWER to turn on the phone. and press . 2. Highlight OK iii 3. Enter the four-digit lock code (This code typically is the last four digits of your Sprint PCS Phone Number, Social Security number or Tax ID number. If none of these numbers work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727). How to get help If you need help with this or anything else, please call Sprint PCS Customer Care at 1-888-211-4PCS (4727). You can also press Sprint PCS Phone. A Sprint PCS Customer Advocate will answer (24 hours a day) and will be happy to assist you. Our services are provided to you under certain terms and conditions, all of which are contained in the literature included in your package. , ABC 2, TALK (or OK ) from your activated iv Table of Contents Getting to know your phone Highlights Easy Menu Navigation Control Alpha Entry Using Keypad Front View of Phone Display icons: What they tell you Using the battery Installing and removing the battery Charging the battery Charging with the AC Adapter Using Your Phone: Basic operations to place and receive calls Turning your phone on and off Standby mode Power Save mode Making a call Correcting dialing mistakes Answering calls Where you can use your phone What you will see Calling experience User Options During a Call (In-call state/status) Mute Redialing Last Outgoing Number Dialing Sprint PCS Directory Assistance Dialing Sprint PCS Operator Services Dialing Sprint PCS Customer Care Prepaid Calls Dialing Sprint PCS Roadside Assistance Making Emergency Calls 1 1 2 3 4 7 8 8 8 9 10 10 10 11 12 12 13 13 14 15 17 17 17 18 18 19 19 20 20 v Handy tips for easier everyday usage: Adjusting the Volume Displaying Your Sprint PCS Phone Number Greeting Backlight/Contrast Setting Using Caller ID Saving and Storing a Phone Number in your Internal Phone Book Finding a Name in the Internal Phone Book Setting the Vibrating Ringer Getting the most from Sprint PCS Service Voicemail and Text Messages Setting Up Your Sprint PCS Voicemail Finding Out You Have A Message Retrieving Voice Messages Message Clear Count Page/Text Messages Page/Text Number Extraction Message Storage Call Waiting Three-Way Calling Call Forwarding Getting The Most From Your Phone Menu Map Call History Missed Call Notification Erasing Individual or All Call History Air Time Internal Phone Book Find Name Add New Entry Adding Multiple Phone Numbers to an Existing Entry Editing an Existing Phone Book Entry vi 21 21 21 21 22 23 23 24 25 26 26 26 27 27 28 28 29 29 30 30 31 32 32 36 37 37 37 38 38 39 40 41 Secret Phone Book Entries Speed Dialing 4-Digit Dialing Prepend Dialing Pause Feature Storing a Number With Pauses Displaying/Erasing a Long Number Setting Your Phone's Mode Call Guard for Roaming Sounds: Volume (Ringer and Key Beep) Volume (Earpiece) Ringer Types Tone Length Alerts How to Lock Your Phone Unlock Phone Change the Lock Code Restrict Calls Special Numbers Erase Phone Book Reset Phone KeyGuard Auto Answer for The Hands-Free Car Kit or Headset Any Key Answer Advanced Phone Features Sprint PCS Wireless Web Connection The Sprint PCS Wireless Web Browser Playing the "Crab Catch" Game Using Your Phone as a Calculator 41 42 43 44 44 45 45 46 47 48 48 48 49 50 50 52 52 53 53 55 55 56 56 57 57 58 58 60 66 67 vii Accessories LiIon Batteries AC Adapter Charger Cigarette Lighter Adapter Dual-Slot Desktop Charger Leather Case Sprint PCS Wireless Web Connection Kit Charging Times with Accessories Usage guidelines: All about performance and safety Keeping tabs on signal strength Understanding Power Save mode Understanding how your phone operates Radio frequency safety Maintaining your phone's peak performance Protecting your battery Driving Disposal of Lithium Ion batteries Following safety guidelines Using your phone near other electronic devices Turn off your phone before flying Restricting children's access to your phone Turn off your phone in dangerous areas Cautions FCC notice Warning Index 68 68 68 68 69 69 69 70 71 71 71 72 72 73 74 75 76 76 76 77 77 78 78 79 80 81 viii Getting to know your phone Highlights Congratulations on your purchase of a Sprint PCS Phone. This phone is lightweight, easy-to-use, reliable, and offers many significant features: · The display screen features five alphanumeric lines, one line of icons and EL (Electro-Luminescence) backlight for easy reading · Icon and text prompts inform you of messages, events and status of your phone · Easy-to-use Navigation key allows you to move easily through the menu options · Total of 300 phone numbers can be assigned to different Phone Book entries (up to 7 phone numbers per entry) · Quickly redial numbers of the last ten outgoing, incoming and missed calls · MiniBrowser allows you to access the Sprint PCS Wireless Web in areas that offer this service SM 1 Easy Menu Navigation Control The Navigation key allows you to easily scroll through the menus. As you navigate throughout the menus, the menu options will be highlighted ( The Navigation key and , for example). Once you've OK highlighted your desired feature, simply press OK . key are also used to change your phone's settings. The upper half of your phone's display screen is dedicated to providing you with various notifications and prompts. The lower half of the screen is dedicated to the phone's menu items. A scroll arrow has conveniently been placed to the right of the menu items. This allows you to know whether there are additional menu items off the display. Intuitive prompts are displayed to guide you through each step. For example: If you want to view your last incoming call, use your Navigation key to highlight and press OK . Sprint PCS 12:30p Oct 15,99 Call History Messages Phone Book Then highlight and press OK . 2 Alpha Entry Using Keypad Press a number several times until the desired letter appears. Letters scroll in the following order: PQRS 7 .?,'&-@()\~1 1 ABC PQRS7pqrs7 TUV8tuv8 WXYZ9wxyz9 Space 0 moves cursor forward moves cursor backward 2 ABC2abc2 DEF3def 3 GHI4ghi4 JKL5jkl5 MNO6mno6 TUV 8 9 0 DEF 3 WXYZ GHI 4 SPACE JKL 5 6 MNO After two seconds, the cursor will automatically advance to the next space once a character has been entered. To expedite the process, use your Navigation key (right) to move the cursor forward and enter any character. If you make a mistake, press CLR to correct the last letter you entered. CLR To clear the whole name, hold down for about two seconds. JKL For example, to enter the letter "K" , press 5 key twice in rapid 9 succession. To enter the letter "Z" , press the WXYZ key four times (Note: The first character of each word entered defaults to uppercase, the following characters default to lowercase.) 3 Front View of Phone 1. Red Light:Illuminates when is pressed and when you POWER have incoming calls or messages. 2. Headset Jack: Insert the plug of the headset (must be purchased separately) for hands-free listening. 3. OK: Lets you place a call, receive a call and select menu options. 4. Navigation Key: Lets you navigate quickly and easily through the menu options. 5. TALK: Lets you place a call, receive a call, answer Call Waiting and use Three-Way Calling. 6. POWER: Turns the phone on and off. 7. VOL: Lets you adjust the sound level during a call or a ring. 8. END: Lets you disconnect a call and return to Standby mode. Lets you mute ringer when ringing. 9. CLR: Allows you to clear characters from the screen or back up menu levels. 10. Antenna: The voice on the other end sounds clearest when the antenna is all the way up. 4 10. Antenna 1. Red Light 2. Headset Jack 3. OK 4. Navigation Key 5. TALK 9. CLR (Clear) 8. END 6. POWER 7. VOL (Volume) 5 6 Display icons: What they tell you Display icons are all the graphic symbols that show up on your display screen. In short, they tell you what's happening with your Sprint PCS Phone . See below for a description. TM Signal No Service In Use Roaming Measures your current signal strength. The more lines there are, the stronger the signal. This means the phone is outside a service area. When this is displayed, you cannot use your phone. Tells you a call is in progress. If the icon is not displayed, you are on the digital Sprint PCS Nationwide Network. If it is displayed, you are on another service provider's network. Indicates you have messages waiting. Messages Vibrate Indicates the vibrate feature is set to ON. Indicates the phone is roaming on an analog cellular network. Shows the level of your battery charge. The more black you see, the more power you have left. When the charge is low, this icon blinks and an alert tone is sounded. You will lose what you are doing. A Analog Battery 7 Using the battery Your Sprint PCS Phone comes with a rechargeable Lithium Ion battery. Remember to fully charge your battery as soon as the charge becomes low in order to maximize your talk and standby times. Installing and removing the battery The battery snaps easily onto the back of the phone (bottom end first) for quick installation and removal. Make sure to turn the power off before removing the battery. Otherwise, you could lose stored numbers and messages. Charging the battery You can tell whether or not your battery needs to be recharged by checking the upper-right corner of your display screen. When the battery charge level gets low, the phone will beep and the battery icon will blink. A warning will also appear on your screen prompting you to recharge your battery. If the battery level gets too low, the phone will turn off automatically. A series of alert tones will sound just bef ...