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User manual SEAGATE BLACKARMOR NAS 420
Diplodocs help download the user guide SEAGATE BLACKARMOR NAS 420 .
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Manual abstract: user guide SEAGATE BLACKARMOR NAS 420
Detailed instructions for use are in the User's Guide. BlackArmor® NAS 440/420 User Guide
BlackArmor® NAS 440/420 User Guide
© 2009 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software. Seagate reserves the right to change, without notice, product offerings or specifications. Seagate Technology LLC 920 Disc Drive Scotts Valley CA 95066 U.S.A.
Open Source and License Source Information
For information about the open source and licenses used with Seagate products, please see to the Seagate Web site at www.seagate.com/support
Contents
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Finding More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
All About the Seagate BlackArmor® NAS 440/420 . . . . . . . . . . . . . . . . 9
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About the BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Main Components of the BlackArmor Server Kit . . . . . . . . . . . . . . . . . . . 9 Features of the BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 What You Can Do With the BlackArmor Server . . . . . . . . . . . . . . . . . . . . . 12 The Difference Between a BlackArmor Administrator and User . . . . . . . . . 12 About BlackArmor Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 About BlackArmor Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 How to Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 BlackArmor Administrators Start Here . . . . . . . . . . . . . . . . . . . . . . . . . . 13 BlackArmor Users Start Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting Started with Your BlackArmor® Server . . . . . . . . . . . . . . . . . 15
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Setup Steps for Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the BlackArmor Server and Software . . . . . . . . . . . . . . . . . . . Connecting to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Completing the Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Custom Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Distributing BlackArmor User Information . . . . . . . . . . . . . . . . . . . . . . . Making BlackArmor Accessible Using Seagate Global Access . . . . . . . Connecting a USB Printer to Your BlackArmor Server . . . . . . . . . . . . . Setting Your BlackArmor as a Media Server . . . . . . . . . . . . . . . . . . . . . Setting Your BlackArmor as an iTunes Server . . . . . . . . . . . . . . . . . . . Next Steps for Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 16 17 17 18 19 20 20 22 22 23 24
Getting Started as a BlackArmor User . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Optional Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Creating a Seagate Global Access Account . . . . . . . . . . . . . . . . . . . . . 26
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Contents
Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . . . 27
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Your BlackArmor Server's Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . 29 Managing BlackArmor Volumes, Shares and Storage . . . . . . . . . . . . . . . . Understanding Volumes and Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . Working with Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Working with Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Storage Space Limits for BlackArmor Users . . . . . . . . . . . . . . . Setting Grace Time for Exceeded Quotas . . . . . . . . . . . . . . . . . . . . . . . Controlling Web File Downloads to the BlackArmor Server . . . . . . . . . 30 30 31 33 34 35 35
Managing BlackArmor Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Working with User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Creating and Modifying User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Protecting Your BlackArmor Files with Network Backups . . . . . . . . . . . . . . 37 Setting up Aggregation Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Setting Your BlackArmor Server as a Media Server . . . . . . . . . . . . . . . . . . 38 Monitoring Your BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring Status with the Server's LCD Screen . . . . . . . . . . . . . . . . . Monitoring Status with the Server's LEDs . . . . . . . . . . . . . . . . . . . . . . . Using Email Alerts to Monitor Server Status . . . . . . . . . . . . . . . . . . . . . Checking Disk Drive Status Using SMART . . . . . . . . . . . . . . . . . . . . . . Changing the BlackArmor Server's Advanced Settings . . . . . . . . . . . . . . . Dynamic Domain Name System (DNS) Settings . . . . . . . . . . . . . . . . . . File Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Time Protocol (NTP) Settings . . . . . . . . . . . . . . . . . . . . . . . . . Power Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Secure Socket Layer (SSL) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . Uninterruptible Power Supply (UPS) Settings . . . . . . . . . . . . . . . . . . . . Web Access Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Workgroup and Domain Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 39 39 40 41 41 42 42 42 42 42 43 43 43
Maintaining Your BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Basic Hardware Safety and Maintenance . . . . . . . . . . . . . . . . . . . . . . . 44 Keeping the Server's Firmware Current . . . . . . . . . . . . . . . . . . . . . . . . 44 Resetting Your BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Contents
Tips for BlackArmor® Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Understanding Your BlackArmor User Account . . . . . . . . . . . . . . . . . . . . . Access Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storage Space Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Sorting for Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grace Time Limits for Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . File Protocol Support on Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backing Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backing Up Files with BlackArmor Backup . . . . . . . . . . . . . . . . . . . . . . Backing Up Files Between Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backing Up To or From an External USB Drive . . . . . . . . . . . . . . . . . . 47 47 48 48 49 49 50 50 50 50
Accessing Shares and Files on the BlackArmor Server . . . . . . . . . . . . . . . 49
Accessing Your BlackArmor Files Over the Web . . . . . . . . . . . . . . . . . . . . 51 Downloading Large Web Files to Your BlackArmor Server . . . . . . . . . . . . . 51 Retrieving Deleted Files from the Recycle Bin . . . . . . . . . . . . . . . . . . . . . . 52
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I can't connect to the server over the local network. . . . . . . . . . . . . . . . I can't connect to the server over the Web. . . . . . . . . . . . . . . . . . . . . . . I can't open BlackArmor Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . I can't log in to BlackArmor Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . I can't access a share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I can't access a file on a share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I can't store any more files on a share because its volume is full. . . . . . A firmware upgrade failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A volume is in degraded mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I can't get streaming music from the BlackArmor server. . . . . . . . . . . . 53 53 53 54 54 54 54 54 54 54 54
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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About This Guide
1. Preface
· · · · About This Guide Kit Contents System Requirements Finding More Information
About This Guide
This User Guide provides all the information you need to successfully set up and use your Seagate BlackArmor® NAS 440/420 (BlackArmor server). This guide contains complete setup instructions, as well as reference information about the components and features of your BlackArmor server. It also provides an overview of how you can get the most out of your BlackArmor server as your needs grow and change over time.
Note: Step-by-step instructions for using the BlackArmor software tools are included in the online Help provided with the software.
Some of the topics in this guide apply to BlackArmor administrators only--users that have access to the administrative features of your BlackArmor server. Administrators-only information is clearly identified.
Kit Contents
Your BlackArmor server kit includes: · · · · · BlackArmor server Power adapter Ethernet cable Installation CD, including software, product documentation, and warranty information BlackArmor Quick Start Guide
BlackArmor® NAS 440/420 User Guide (Version 2)
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System Requirements
System Requirements
Any computer that will be used to access your BlackArmor server must meet these requirements: · A Microsoft Windows® or Apple Macintosh® computer running one of these operating systems: · Windows XP or Windows Vista®, with the latest Service Pack installed · Mac OS X 10.4.11 or later · · Ethernet card Supported Web browsers: · Microsoft Internet Explorer 6, 7 or 8 (Windows only) · Apple Safari 3, 4 or newer (Windows or Mac) · Mozilla Firefox 2, 3 or newer (Windows or Mac) Additionally, you need: · · · Local area network (LAN) or wireless LAN (WLAN) Network switch or router, with at least one available Ethernet port Internet connection (for remote access to server and software and firmware updates)
Finding More Information
For more information about your BlackArmor server, see: · · · · · · BlackArmor Quick Start Guide (printed) BlackArmor Manager Help BlackArmor Discovery Help BlackArmor Backup User Guid ...
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