Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Copyright and Legal Information Your Phone Getting started Making a call Answering a call Using the contact list Menu navigation Messages Sounds Extras Settings Services Troubleshooting Safety information RF and FDA/FCC Statements Warranty 3 5 7 10 12 13 14 15 20 23 32 36 38 41 45 51 1 Copyright and Legal Information OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. SENDO RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. UNDER NO CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. 1 Copyright and Legal Information The wireless phone described in this manual is approved for use in GSM 850 and 1900 networks. Copyright Information Part number: 8E30-17262-00001, Edition 1. Copyright Sendo 2002. All rights reserved. Printed in the Netherlands. SENDO is a registered trademark, or trademark, of Sendo International Ltd. and/ or its affiliates. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Sendo is prohibited. T9 Text Input is a registered trademark of Tegic Communications. All rights reserved. T9 Text input is licensed under one or more of the following U.S. Patents: 5,818,437, 5,953,541, 5,945,928, 6,011,554 and additional patents are pending worldwide. Export Information The product is subject to the United States Export Administration Regulations. Diversion contrary to U.S. law is prohibited. You must comply with all applicable export laws, restrictions and regulations of the United States or foreign agencies or authorities, and shall not export, or transfer for the purpose of re-export, this product in violation of any such restrictions, laws or regulations, or without all necessary approvals. As of June 2001 under US legal requirements, this means that the Exported Product may not be downloaded or otherwise exported or re-exported (i) into Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria, the Taliban-controlled areas of 3 DISCLAIMER The information contained in this user guide is written for the Sendo phone model 251. Sendo reserves the right to make changes and improvements to the products and any of the features of the products described in this document without prior notice THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES 1 Copyright and Legal Information Afghanistan or any other country subject to U.S. trade sanctions covering the downloaded software product, to individuals or entities controlled by such countries, or to nationals or residents of such countries other than nationals who are lawfully admitted permanent residents of countries not subject to such sanctions; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals and Blocked Persons, the U.S. Commerce Department's Denied Persons List, or the U.S. Commerce Department's Entity List. phone. Please see the Important Safety section of this manual before you use the phone. FCC/Industry Canada Notice This phone may cause TV or radio interference (for example, when using the phone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using the phone if such interference cannot be eliminated. This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference. For your safety You should observe and follow the guidelines given in this manual for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to the 4 2 Your Phone Earpiece Display ­ Graphical indicators, menu options and other information is shown here. Left soft key ­ This key performs the function immediately above it on the display. Quick access key ­ The function of this key will vary depending on the model of your phone. It provides quick access to a certain function such as SIM Toolkit or messaging. Clear key ­ This erases text or takes you back to your previous step, depending on the context. A long press of this key takes you back to the main screen. Right soft key ­ A long press of this key will switch the telephone on and off. It also performs the function immediately above it on the display. Up and down keys ­ Used to scroll through menus and options. Antenna 2 Your Phone 5 2 Your Phone Symbol description Main screen Battery indicator Empty icon indicates a very weak battery level. Solid icon indicates a fully charged battery level Battery charging Signal strength indicator No bars indicates a very weak signal Four bars indicates a very strong signal In calls list n o x m New text message All incoming calls are diverted Keypad locked l New voice mail message (this icon is network dependent) Silent mode active Alarm clock set Shows that a call was incoming Shows that a call was outgoing Shows that a call was missed In messages list Indicates the messages which have not yet been read Indicates the messages which have been read Lists In lists shows the option that is currently activated k j Indicates the smiley messages which have not yet been read Indicates the smiley messages which have been read 6 3 Getting started Note: Keep all SIM cards out of small 3 Getting started children's reach. The SIM card is easily damaged by scratches or bending, so be cautious when inserting and removing the card. To use your phone, you must first insert the SIM card supplied by your service provider, and then charge the battery. Removing the back cover Press down on the area below the clip and slide the cover back. Lift off. Fitting the battery Insert the battery with the label facing down. Align the tabs on the battery with the tabs on the back of the phone. Clip into place. To remove press on the clip and lift the battery out. Inserting the SIM card Place the SIM in the phone, starting with the right side first, making sure that the golden contacts of the card are touching the contacts of the phone. Hold the SIM card in place and slide the metal plate to the right, in order to cover the left hand side of the SIM card. 1 You must charge the battery for at least 12 hours before using the telephone for the first time. 2 Allow your battery to fully discharge occasionally before recharging it. 3 When the battery is completely discharged it may take some time for the battery charging icon to appear after you have connected the charger. 7 3 Getting started Note: Always turn your phone off before you insert or remove the battery. Charging the battery Insert the connector on the charger lead into the connector at the base of the phone. Plug the charger into a mains AC socket. When charging commences, the battery icon will change into a charger cable icon. When the battery is fully charged, the battery icon will reappear and you can disconnect the charger. The battery will normally take around 2 to 3 hours to charge. Charging and Discharging A new battery's full performance is achieved only after two or three complete charge and discharge cycles. The operations times provided are reasonable estimates and may be affected by network conditions, charging and phone usage. The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by Sendo and recharge your battery only with the chargers approved by Sendo. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected after its 8 battery indicator shows that the battery is full, or for longer than a single day, since overcharging may shorten its life. If left unused a fully charged battery will discharge itself over time. If the battery is completely empty, it may take a few minutes before you can make or receive a call once you plug the phone into a charger. For better operation times, discharge the battery from time to time by leaving your phone switched on until it turns itself off and the battery is fully discharged. Do not attempt to discharge the battery by any other means. Note: Use the battery only for its intended purpose. Never use any charger or battery that is damaged or worn out. Do not short circuit the battery. All batteries can cause property damage, injury or burns if a conductive material such as jewelry or keys comes into contact with the exposed terminals. The material may complete an electrical circuit and become quite hot. Exercise care in handling your phone battery. For example, avoid carrying your phone battery loose in a pocket or purse. This product is designed for use with Sendo-approved batteries only. Use of 3 Getting started unapproved batteries may be dangerous and may cause damage to the battery or the phone and may void your warranty. Leaving the battery in hot or cold places, Removing the front cover It is possible to personalize your telephone by replacing the covers. Use the tool provided with your new cover as illustrated below. such as in a closed car in summer or winter conditions, may reduce the capacity and lifetime of the battery. Always try to keep the battery between 59 F and 77 F (15°C and 25°C). A phone with a battery that has been exposed to temperature extremes may temporarily not work, even when the battery is fully charged. Dispose of the battery properly. Comply with all local laws or regulations in disposing of your battery. Do not dispose of batteries in a fire. Warning: The tool is small and has a thin edge and point. Be careful when using the tool. Keep the tool in a safe location and out of small children's reach. Powering up/down To switch the phone on: Press d. If the phone asks for a PIN code: Enter the code that is supplied with the SIM card. The code will be displayed as asterisks. When complete, press g, OK. Wait a few seconds while the phone searches for the network. Once the network has been found, the main screen appears and your phone is ready to be used. The main screen shows the network name and two icons giving the signal strength (top right) and battery level (top left). To switch the phone off, press and hold d. 9 4 Making a call 4 Making a call Making calls from the contact list 1 Press ; from the main screen, you can also press d, Contacts then select the Search option. 2 Type in the first letters of the name or scroll and find the one that you want. 3 Press g, Call to dial. Dialing a number 1 Key in the area code and number that you want to call then press g, Call to dial. To delete the entire number and return to the main screen, press and hold c. 2 To end the call, press d, End. Making an international call 1 Press and hold 0 until the plus sign "+" is displayed. This replaces the international access code. 2 Enter the country code, area code, and phone number. 3 Press g, Call to dial. Speed dialing Allows you to dial a number simply by pressing and holding the assigned key from the main screen. To assign a contact list entry to a key: Press ; to enter the contacts list and scroll to the appropriate entry. Press and hold one of the keys 2 to 9 until the key number appears on the left of the screen beside the name. This indicates that the speed dial is successfully assigned. Making an emergency call 1 Enter 911 (or the local emergency number). 2 Press g, Call to dial. Warning: The phone must be switched Making a call from the calls list The phone stores a list of your recent incoming, outgoing and missed calls. The list stores up to 30 entries. An icon on the left of the screen indicates the type of call: n Incoming call x Missed call o Outgoing call on, properly charged and used in a service area with adequate signal strength to make an emergency call. Emergency calls also may not be possible when certain network services or phone features are in use. Do not rely on your wireless phone as your only method of emergency communications. 10 4 Making a call To dial a number from the redial/calls list: Press : to access the list. Scroll and find the one that you want and press g, Call to dial. Adjusting the loudness The earpiece volume may be adjusted during a conversation. Press : to make the speech louder and ; to make it quieter. 11 5 Answering a call 5 Answering a call To answer a call, press g, Accept. To reject a call, press d, Reject. Call waiting This feature means you are informed of a second incoming call by an audible melody in the earpiece. Press d, Reject to ...