Model EP602 ONE (1) YEAR LIMITED WARRANTY EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions. If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid to: US: EURO-PRO Operating LLC, 21 Lawrence Paquette Ind. Dr., Champlain, N.Y. 12919 CANADA: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, QC, H4S 1A7. If the appliance is found by EURO-PRO Operating LLC to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of return shipping and handling must be included. * Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty. The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC. This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. *Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package "ATTENTION CUSTOMER SERVICE". We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice. OWNER'S MANUAL Model EP602 120V., 60Hz., 10 Amps FOR CANADIAN CONSUMERS ONLY Please fill out and mail the product registration card within ten (10) days of purchase in order to validate the foregoing Limited Warranty. The registration will enable us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions. RETURN TO: US: EURO-PRO Operating LLC, 21 Lawrence Paquette Ind. Dr., Champlain, N.Y. 12919 Canada: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec, H4S 1A7 OWNERSHIP REGISTRATION CARD Model EP602 ______________________________________________________________________ Appliance model ______________________________________________________________________ Date purchased Name of store ______________________________________________________________________ Owner's name ______________________________________________________________________ Address City State/ Prov. Zip/Postal code Printed in China 11 For information or assistance: EURO-PRO Operating LLC 21 Lawrence Paquette Industrial Dr. Champlain, NY 12919 Tel.: 1-866-98SHARK (1-866-987-4275) www.sharkvac.com IMPORTANT SAFETY INSTRUCTIONS When using your Transformer Vac basic safety precautions should always be observed, including the following: 1. 2. 3. 4. 5. 6. 7. Read all instructions before using your Transformer Vac. Use the system only for its intended use. To protect against a risk of electric shock, do not immerse any part of the system in water or other liquids. Never yank cord to disconnect from outlet; instead, grasp plug and pull to disconnect. Do not allow cord to touch hot surfaces. Do not run appliance over cord. Do not operate the system with a damaged cord or plug, or if the appliance or any other part of the system has been dropped or damaged. To avoid the risk of electric shock, do not disassemble or attempt to repair the Transformer Vac. Return the system to EURO-PRO Operating LLC (see warranty) for examination and repair. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when the Transformer Vac is used. Close supervision is necessary for any appliance being used by or near children. Do not leave the system unattended while connected. Keep hair, loose clothing, fingers and all parts of body away from opening and moving parts. Do not use to pick up flammable or combustible liquids such as gasoline or use in areas where they may be present. Do not pick up anything that is burning or smoking such as cigarettes, matches or hot ashes. Use extra care when cleaning on stairs. Do not use the vacuum without the HEPA filter in place. This appliance is intended only for household use. Follow all user instructions in this manual. To reduce the risk of fire, electric shock, or injury: · Do not leave the Transformer Vac plugged in when unattended. Unplug the electrical cord when not in use and before servicing. · Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants. · Use only as described in this manual. Use only manufacturer's recommended accessories. · Do not pull cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Keep cord away from heated surfaces. · Use only extension cords UL-rated or cUL at 15 amperes. Extension cords rated for less amperage may overheat. Care should be taken to arrange the cord so that the cord cannot be pulled or tripped over. · Turn off all controls as applicable before unplugging from electrical outlet. · Do not handle plug or vacuum with wet hands or operate without shoes. · Do not put any objects into openings. Do not use with any opening blocked. Keep free of dust, lint, hair and anything else that may reduce air flow. · Store your appliance indoors in a cool, dry area. · Keep your work area well lit. · Keep end of hose, wands and other openings away from your face and body. · Use only on dry surfaces. · Using improper voltage may result in damage to the motor and possible injury to the user. Correct voltage is listed on rating label. ORDERING REPLACEMENT DUST CUP FILTERS TO ORDER REPLACEMENT HEPA FILTERS Item # XSH602 for Model EP602 Call: 1-866-98SHARK (1-866-987-4275) Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time FOR TECHNICAL SUPPORT for Model EP602 Call: 1-800-798-7398 Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time or visit our website: www.sharkvac.com Please Note: The HEPA Filter is washable. It should, however, be replaced every six (6) months to ensure peak performance of your vacuum. Both the Pre-Motor and Post Motor Filters are washable. They should however be replaced every three (3) months to ensure peak performance of your vacuum. Make sure that ALL filters have been completely air dried for 24 hours before re-installing back in the vacuum. 8. Important: 9. 10. 11. 12. 13. 14. SAVE THESE INSTRUCTIONS For Household Use Only WARNING: To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not modify the plug in any way. 1 Rev. 08/03B 10 OPERATING INSTRUCTIONS cont. Motor Thermostat IMPORTANT: This unit is equipped with a motor protective thermostat. If for some reason the vacuum cleaner should overheat, the thermostat will automatically turn the unit off. Should this occur: · Push the On/Off button once. · Disconnect the plug from the power source. · Check the source of overheating problem. (i.e. clogged hose or filter) · If clogged hose or filter is found, unclog the hose and replace the filters. · Wait at least 45 minutes before attempting to reuse the vacuum. · After unit has cooled down for 45 minutes, plug in the cleaner and push the On/Off button. The vacuum should start again. · If the vacuum still does not start, contact EURO-PRO Operating LLC customer service at 1-800-798-7398. GETTING TO KNOW YOUR TRANSFORMER VAC 22 TROUBLE SHOOTING GUIDE PROBLEM 1. POSSIBLE REASON Power cord not firmly plugged into outlet. No power in wall outlet. Needs servicing. Thermostat has tripped. POSSIBLE SOLUTION 1. 2. 3. 4. Plug unit in firmly. Check fuse or breaker. Replace fuse/reset breaker. Call 1-800-798-7398. Turn the unit off and unplug from outlet. Allow unit to cool down, then restart. VACUUM WILL NOT OPERATE 2. 3. 4. VACUUM WILL NOT PICK-UP OR SUCTION POWER IS WEAK 1. 2. 3. 4. Dust cup is full. Unit clogged. HEPA Filter needs cleaning or replacing. Debris screen needs cleaning. 1. 2. 3. 4. Empty and clean dust cup. Turn unit off and unplug from wall outlet. Remove Dust Cup Filter and check for object(s) in air duct and remove. Clean or replace HEPA Filter. Clean debris screen. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. TURBO BRUSH DOES NOT ROTATE OR ROTATES SLOWLY DUST ESCAPING FROM VACUUM VACUUM, HOSE OR BRUSHES WILL NOT PICK-UP 1. 2. 3. 4. 5. 1. 2. Dust cup is full. Rotating brush or elbow is obstructed. Belt is broken. Hose obstructed. Debris screen is clogged. Dust cup is full. Dust Cup is not installed correctly. 1. 2. 3. 4. 5. Empty dust cup. Clear obstructions. Call 1-800-798-7398. Clear obstruction. Clean debris screen. 1. 2. 1. Empty and clean dust cup. Review Dust Cup instructions. Remove hose and/or brushes. Remove obstruction from hose and /or brush. Empty and clean dust cup. Hand Grip Telescopic Tube Locking Button Flexible Hose Dust Cup Release Button 1 Dust Cup Handle Dust Cup (Container) Main Unit Intelli-SenseTM Filter Monitor Exhaust Filter Cover On/Off Switch Power Cord Floor Brush Release Button Floor Brush Crevice Tool Dusting Brush Telescopic Tube Release Button Dust Cup Release Button 2 Cord Hook Release Hose Connector Shoulder Strap (not shown) Air Driven Turbo Brush 1. 2. Hose clogged. Dust cup is full. 2. Technical Specifications Voltage: Power: 120V., 60Hz. 10 Amps 9 2 PRECAUTIONARY MEASURES IMPORTANT: If the suction opening in the unit or the hose is BLOCKED, switch off the vacuum cleaner and remove the blocking substance before you start the unit again. 1. Do not operate the vacuum cleaner too close to heaters, radiators or cigarette butts. OPERATING INSTRUCTIONS cont. Cleaning & Changing the HEPA Filter (cont.) PLEASE NOTE: The white pleated filter material in the HEPA Filter will discolor over time -This is NORMAL and will NOT affect the performance of the filter. If the HEPA Filter is properly Fig. A "TapCleaned" after each use Wash and suction once a does not return month or when to 100%, then suction we suggest that appears the HEPA filter reduced be "TapCleaned" Warning: Allow 24 vigorously until hours for drying before no more dust replacing in unit. can be removed, then rinsed under the faucet and allowed to dry for 24 hours before refitting into the vacuum. (Fig. A) This should be done once a month or when suction appears to be reduced . Changing & Cleaning the PreMotor Filter 4. When pulling out the power plug from the wall outlet, pull the plug not the power cord. 2. Before inserting the power plug into the wall outlet, make sure that your hands are dry. 5. Do not pick up anything that is burning or smoking such as cigarettes, matches or hot ashes. The pre-motor filter is a washable filter but should be replaced every three (3) months. · Remove the dust cup container and the HEPA filter to remove the premotor filter. · Rinse the pre-motor filter in lukewarm water and air dry the filter completely for 24 hours. Do not use a washing machine to rinse the filter. Do not use a hair dryer to dry it. Air dry only. Never operate the vacuum without the pre-motor filter in place. · When the filter is ...