MODEL AM-900 DIGITAL MULTIFUNCTIONAL SYSTEM ONLINE GUIDE 1. Installation 2. Copying 3. Sending Faxes 4. Receiving Faxes 5. Special Fax Functions 6. Printing 7. Scanning 8. Printing Lists 9. Maintenance 10. Troubleshooting U.S.A. WARNING - FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and the receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 "The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: (1) The date and time of transmission. (2) Identification of either the business, business entity or individual sending the message. (3) Telephone number of either the sending machine, business, business entity or individual. In order to program this information into your facsimile machine, please refer to the appropriate instructions in the operation manual." As an ENERGY STAR partner, SHARP has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Declaration of Conformity SHARP DIGITAL MULTIFUNCTIONAL SYSTEM, AM-900 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 TEL: 1-877-794-8675 Canada This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. Introduction Welcome, and thank you for choosing a Sharp MFP! The MFP is a combination monochrome printer, copier, fax, and color scanner. The features and specifications of the MFP are shown below. Print specifications Printer type Toner cartridge yield* (continuous printing, 5% page coverage, letter paper) Drum cartridge yield* (continuous printing, 5% page coverage, letter paper) Laser Initial starter cartridge (included with machine): Approx. 1500 pages Replacement cartridge AM-90ND: Approx. 3000 pages Initial starter cartridge (included with machine): 20,000 pages (average) Replacement cartridge (AM-90DR): 20,000 pages (average) PC print speed Resolution 12 ppm (pages per minute) 600 600 dpi (dots per inch) *The yields may vary depending on coverage and operating conditions. Copy specifications Copy speed Copy quality settings Copy resolution settings Enlargement/Reduction Contrast settings Halftone Multiple copies Maximum copy size 12 cpm (copies per minute) Text, Photo 300 dpi, 600 dpi 25% to 400% 5 levels 256 levels Max. 99 copies per original Document glass: Letter (8.5 11 in.) Auto document feeder: Legal (8.5 14 in.) 1 Fax specifications Automatic dialing Modem speed Transmission time* Communication method Compression scheme Memory size* Resolution 100 Speed Dial numbers 33,600 bps with automatic fallback to lower speeds (lowest speed 2400 bps) Approx. 3 seconds Super G3, G3 MMR, MR, MH 2 MB (approx. 125 average letter pages) Horizontal: 203 lines/inch (8 lines/mm) Vertical: Standard: 98 lines/inch (3.85 lines/mm) Fine /Halftone: 196 lines/inch (7.7 lines/mm) Super fine: 391 lines/inch (15.4 lines/mm) 256 levels FAX ONLY, EXT. TEL Halftone Reception modes *Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only). Scanning specifications Scanner type Resolution CIS (Contact Image Sensor) 300/600 x 300 dpi, 300/600 x 600 dpi Scan speed Black and white: 300/600 x 300 dpi: 6 sec/page (TWAIN scanning using the auto document feeder; 300/600 x 600 dpi: 6 sec/page Color and grayscale: reading time only) 300/600 x 300 dpi: 22 sec/page 300/600 x 600 dpi: 22 sec/page Compatibility TWAIN, WIA 2 Grayscale Color 256 levels 24-bit color General specifications Auto document feeder Computer connection Effective scanning width Effective printing width Display Paper tray capacity (letter-size plain paper) Power requirements Operating temperature Humidity Power consumption Dimensions Letter size: 20 sheets max. (20 lbs.) Legal size: 1 sheet max. (20 lbs.) USB 2.0 or 1.1 port (USB 2.0 or 1.1 cable must be purchased separately) 8.2" (208 mm) max. 8.2" (208 mm) max. 16-digit LCD display 250 sheets (20 lbs.) (At room temperature and normal humidity) 120 V AC, 60 Hz 50 - 86 F (10 - 30 C) 20 - 85% RH Idle: 9 W Maximum: 690 W Width: 18.7" (475 mm) Depth: 16.5" (420 mm) Height: 14.6" (370 mm) Approx. 28.0 lbs. (12.7 kg) (including trays and toner and drum cartridges) Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units. 3 Important safety information · Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. · Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Take care not to spill any liquids on the machine. · Unplug the machine from the power outlet and consult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odors, smoke, or unusual noises. - The power cord is frayed or damaged. - The machine has been dropped or the housing damaged. · Do not allow anything to rest on the power cord, and do not install the machine where people may walk on the power cord. · This machine must only be connected to a 120 V, 60 Hz, grounded (3prong) outlet. Connecting it to any other kind of outlet will damage the machine and invalidate the warranty. · Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot remove, unplug the machine and consult a qualified service representative. · Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls. · Never install telephone wiring during a lightning storm. · Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. · Never touch bare telephone wires or terminals unless the telephone line has been disconnected at the network interface. · Use caution when installing or modifying telephone lines. · Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. · Do not use a telephone to report a gas leak in the vicinity of the leak. · The power outlet must be installed near the equipment and must be easily accessible. 4 Trademark information · Sharpdesk is a trademark of Sharp Corporation. · Microsoft, Windows and Internet Explorer are trademarks of Microsoft Corporation in the U.S.A. and other countries. · Acrobat and Adobe are trademarks of Adobe Systems Incorporated. · Eastman Software is a trademark of Eastman Kodak Company. · All other company names and product names appearing in this manual are the trademarks of their respective owners. 5 Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Toner Cartridge and Drum Cartridge. . . . . . . . . . . . . . Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Machine as a Shared Printer on a Network . . . . . . . . . . . Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 10 10 11 16 21 23 30 41 43 46 2. Copying Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting Temporary Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . Permanent Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . Copying onto Envelopes and Cards . . . . . . . . . . . . . . . . . . . . . . . . . 51 51 54 57 60 62 3. Sending Faxes Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a Number for Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . Selecting Temporary Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . Other Fax Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . Using an Extension Phone to Send a Fax . . . . . . . . . . . . . . . . . . . . Broadcasting (Sending a Fax to Multiple Destinations) . . . . . . . . . . Timer Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 65 70 75 77 83 85 89 4. Receiving Faxes Selecting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using FAX ONLY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using EXT. TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 93 94 95 97 6 5. Special Fax Functions 98 Distinctive Ring (Requires Subscription to Service) . . . . . . . . . . . . . 98 Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100 6. Printing 103 Printing a Document From an Application . . . . . . . . . . . . . . . . . . . 103 Selecting Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Printing on Envelopes and Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 108 7. Scanning 110 Scanning From a TWAIN Application . . . . . . . . . . . . . . . . . . . . . . . 110 Scanning From a WIA Application (Windows XP/Me only) . . . . . . . 114 Scanning From the Scanner Wizard (Windows XP/Me only) . . . . . 117 Scanning From the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . 118 8. Printing Lists 9. Maintenance 126 131 Cleaning the Scanning Glasses and Rollers. . . . . . . . . . . . . . . . . . 131 Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 10. Troubleshooting 139 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Ordering Parts (U.S.A. only) . . . . . . . . . . . . . . ...