SpeedStream® Router User's Guide Models 4100 and 4200 Part No. 007-4035-001 © Copyright 2004, Siemens Subscriber Network. All rights reserved. Printed in the U.S.A. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Siemens Subscriber Networks shall not be liable for technical or editorial errors or omissions in this document; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. Siemens Subscriber Networks ­ End User Software License and Limited Warranty INSTALLATION OF THE HARDWARE AND SOFTWARE PROVIDED BY SIEMENS SUBSCRIBER NETWORKS (SSN) CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS OF THE FOLLOWING SOFTWARE LICENSE AND LIMITED WARRANTY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE RETURN THE HARDWARE AND SOFTWARE IN ITS ORIGINAL PACKAGING TO THE STORE OR OTHER VENDOR FROM WHICH YOU PURCHASED IT FOR A FULL REFUND OF THE PURCHASE PRICE. The following describes your license to use the software (the "Software") that has been provided with your SSN DSL customer premises equipment ("Hardware") and the limited warranty that SSN provides on its Software and Hardware. Software License The Software is protected by copyright laws and international copyright treaties. The Software is licensed and not sold to you. Accordingly, while you own the media (CD ROM or floppy disk) on which the Software is recorded, SSN retains ownership of the Software itself. 1. Grant of License. You may install and use one (and only one) copy of the Software on the computer on which the Hardware is being installed. If the Hardware is being installed on a network, you may install the Software on the network server or other server-side device on which the Hardware is being installed and onto the client-side devices connected to the network as necessary. 2. Restrictions. The license granted is a limited license. You may NOT: sublicense, assign, or distribute copies of the Software to others; decompile, reverse engineer, disassemble or otherwise reduce the Software or any part thereof to a human perceivable form; modify, adapt, translate or create derivative works based upon the Software or any part thereof; or rent, lease, loan or otherwise operate for profit the Software. 3. Transfer. You may transfer the Software only where you are also transferring the Hardware. In such cases, you must remove all copies of the Software from any devices onto which you have installed it, and must ensure that the party to whom you transfer the Hardware receives this License Agreement and Limited Warranty. 4. Upgrades Covered. This license covers the Software originally provided to you with the Hardware, and any additional software that you may receive from SSN, whether delivered via tangible media (CD ROM or floppy disk), down loaded from SSN or delivered through customer support. Any such additional software shall be considered "Software" for all purposes under this License. 5. Export Law Assurance. You acknowledge that the Software may be subject to export control laws and regulations of the U.S.A. You confirm that you will not export or re-export the Software to any countries that are subject to export restrictions. 6. No Other Rights Granted. Other than the limited license expressly granted herein, no license, whether express or implied, by estoppel or otherwise, is granted to any copyright, patent, trademark, trade secret, or other proprietary rights of SSN. 7. Termination. Without limiting SSN's other rights, SSN may terminate this license if you fail to comply with any of these provisions. Upon termination, you must destroy the Software and all copies thereof. Limited Warranty The following limited warranties provided by SSN extend to the original end user of the Hardware/licensee of the Software and are not assignable or transferable to any subsequent purchaser/licensee. 1. Hardware. SSN warrants that the Hardware will be free from defects in materials and workmanship and will perform substantially in compliance with the user documentation relating to the Hardware for a period of one year from the date the original end user received the Hardware. 2. Software. SSN warrants that the Software will perform substantially in compliance with the end user documentation provided with the Hardware and Software for a period of ninety days from the date the original end user received the Hardware and Software. The end user is responsible for the selection of hardware and software used in the end user's systems. Given the wide range of third-party hardware and applications, SSN does not warrant the compatibility or uninterrupted or error free operation of our Software with the end user's system. 3. Exclusive Remedy. Your exclusive remedy and SSN's exclusive obligation for breach of this limited warranty is, in SSN's sole option, either (a) a refund of the purchase price paid for the Hardware/Software or (b) repair or replacement of the Hardware/Software with new or remanufactured products. Any replacement Hardware or Software will be warranted for the remainder of the original warranty period or thirty (30) days, which ever is longer. 4. Warranty Procedures. If a problem develops during the limited warranty period, the end user shall follow the procedure outlined below: A. Prior to returning a product under this warranty, the end user must first call SSN at (888) 286-9375, or send an email to SSN at support.ssn@siemens.com to obtain a return materials authorization (RMA) number. RMAs are issued between 8:00 a.m. and 5:00 p.m. Central Time, excluding weekends and holidays. The end user must provide the serial number(s) of the products in order to obtain an RMA. B. After receiving an RMA, the end user shall ship the product, including power supplies and cable, where applicable, freight or postage prepaid and insured, to SSN at 4849 Alpha Road, Dallas Texas 75244, U.S.A. Within five (5) days notice from SSN, the end user shall provide SSN with any missing items or, at SSN's sole option, SSN will either (a) replace missing items and charge the end user or (b) return the product to the end user freight collect. The end user shall include a return address, daytime telephone number and/or fax. The RMA number must be clearly marked on the outside of the package. C. Returned Products will be tested upon receipt by SSN. Products that pass all functional tests will be returned to the end user. D. SSN will return the repaired or replacement Product to the end user at the address provided by the end user at SSN's expense. For Products shipped within the United States of America, SSN will use reasonable efforts to ensure delivery within five (5) business days from the date received by SSN. Expedited service is available at additional cost to the end user. E. Upon request from SSN, the end user must prove the date of the original purchase of the product by a dated bill of sale or dated itemized receipt. 5.Limitations. The end user shall have no coverage or benefits under this limited warranty if the product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SSN, including acts of nature and damage caused by shipping. SSN will not honor, and will consider the warranty voided, if: (1) the seal or serial number on the Product have been tampered with; (2) the Product's case has been opened; or (3) there has been any attempted or actual repair or modification of the Product by anyone other than an SSN authorized service provider. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. SSN's limit of liability under the limited warranty shall be the actual cash value of the product at the time the end user returns the product for repair, determined by the price paid by the end user for the product less a reasonable amount for usage. SSN shall not be liable for any other losses or damages. The end user will be billed for any parts or labor charges not covered by this limited warranty. The end user will be responsible for any expenses related to reinstallation of the product. THIS LIMITED WARRANTY IS THE ONLY WARRANTY SSN MAKES FOR THE PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO OTHER WARRANTY APPLIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 6. Out of Warranty Repair. Out of warranty repair is available for fixed fee. Please contact SSN at the numbers provided above to determine the current out of warranty repair rate. End users seeking out of warranty repair should contact SSN as described above to obtain an RMA and to arrange for payment of the repair charge. All shipping charges will be billed to the end user. General Provisions The following general provisions apply to the foregoing Software License and Limited Warranty: 1. No Modification. The foregoing limited warranty is the end user's sole and exclusive remedy and is in lieu of all other warranties, express or implied. No oral or written information or advice given by SSN or its dealers, distributors, employees or agents shall in any way extend, modify or add to the foregoing Software License and Limited Warranty. This Software License and Limited Warranty constitutes the entire agreement between SSN and the end user, and supersedes all prior and contemporaneous representation, agreements or understandings, oral or written. This Software License and Limited Warranty may not be changed or amended except by a written instrument executed by a duly authorized officer of SSN. SSN neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement. The limited warranty period for SSN supplied attachments and accessories is specifically defined within their own warranty cards and packaging. 2. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SSN BE LIABLE, WHETHER UNDER CONTRACT, WARRANTY, TORT OR ANY OTHER THEORY OF LAW FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OR IMPAIRMENT OF DATA OR BUSINESS INFORMATION, EVEN IF SSN HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES. SSN'S LIABILITY TO YOU (IF ANY) FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO, AND SHALL NOT EXCEED, THE AMOUNT PAID FOR THE HARDWARE/SOFTWARE. 3. General. This Software License and Limited Warranty will be covered by and construed in accordance with the laws of the State of Texas, United States (excluding conflicts of laws rules), and shall inure to the benefit of SSN and its successor, assignees and legal representatives. If any provision of this Software License and Limited Warranty is held by a court of competent jurisdiction to be invalid or unenforceable to any extent under applicable law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Software License and Limited Warranty will remain in full force and effect. Any notices or other communications to be sent to SSN must be mailed by certified mail to the following address: Siemens Subscriber Networks 4849 Alpha Road Dallas, TX 75244 U.S.A. Attn: Customer Service Contents INTRODUCTION........................................................................................................................................... 3 Features of the SpeedStream® Router............................................................................................... 3 Network (LAN) Features .................................................................................................................. 3 Security Features............................................................................................................................. 3 Configuration & Management .......................................................................................................... 4 Advanced Router Functions ............................................................................................................ 4 Minimum System Requirements ........................................................................................................ 4 General Safety Guidelines .................................................................................................................. 4 PHYSICAL INSTALLATION..................... ...