User manual SIEMENS A16

Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 SIEMENS HW D CD 8518(4) P/T S Be inspired Gigaset A16 Expandable cordless phone system User Manual 1 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Table of Contents Preparing to use your phone....................................................................................4 The pack contains: ..................................................................................................4 Installing the phone.................................................................................................4 Product outlook.........................................................................................................5 Functions of handset ...............................................................................................5 Functions of the base ..............................................................................................6 Handset LCD ..........................................................................................................6 Telephone configuration...........................................................................................7 Setting the date and the time...................................................................................7 Adjusting Ringer Volume........................................................................................7 Selecting the Ringer Tone .......................................................................................7 Setting Area Code ...................................................................................................8 Registering Handsets (INT) ....................................................................................8 De-Registering Handset ..........................................................................................8 Setting Incoming Call Log......................................................................................9 Setting Auto Talk ....................................................................................................9 Setting Network ......................................................................................................9 Restoring the factory settings..................................................................................9 Other settings ........................................................................................................10 Pulse/Tone Dialing.........................................................................................10 Ringer On/Off ................................................................................................10 Low Battery Indicator (Handset) ...................................................................10 Basic Operation.......................................................................................................11 Answering a Call...................................................................................................11 Making Calls.........................................................................................................11 Adjusting The Volume ..........................................................................................11 Using/Charging Indicator......................................................................................11 Flash Function.......................................................................................................11 Mute Function.......................................................................................................11 Redial Function.....................................................................................................11 Hold A Talk ...........................................................................................................12 Temporary Switch To Tone Dialing ......................................................................12 Display Incoming Numbers ..................................................................................12 Search Incoming Numbers.............................................................................12 Storing Incoming Numbers............................................................................13 Deleting An Incoming Number......................................................................13 Deleting All Incoming Numbers....................................................................13 Dialing Back An Incoming Number ..............................................................13 Storing, Browsing and Deleting Phone Caller-ID..................................13 Storing Phone Numbers .................................................................................13 Inserting a Dialing Pause ...............................................................................14 2 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Modifying Stored Phone Numbers ................................................................14 Storing Outgoing (redial) Numbers ...............................................................14 Browsing the Stored Numbers .......................................................................14 Deleting Stored Numbers...............................................................................14 Dialing The Stored Number ...........................................................................14 Setting VIP Numbers.................................................................15 Deleting VIP Setting ......................................................................................15 Changing VIP Number (handset)...................................................................15 Dialing The VIP Number ...............................................................................15 Setting SOS Number (Handset) .....................................................................15 Deleting SOS Setting (Handset) ....................................................................16 Changing SOS Number (Handset).................................................................16 Dialing the SOS Number ...............................................................................16 Storing IP numbers.........................................................................................16 IP dialing and dial back..................................................................................16 Paging and Intercom function...............................................................................17 Searching for the handset (paging) ................................................................17 Internal talking (paging) .......................................................................................17 Search handset (paging).................................................................................17 Intercom (paging)...........................................................................................17 Transferring calls ..................................................................................................17 Three-party conference .........................................................................................18 Suggestive Information................................................................... 19 How to deal with common failures.......................................................................19 Hotline...................................................................................................................20 3 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Preparing to use your phone The pack contains: Base Handset Rechargeable battery Phone cord Power supply unit One set of operating instruction Installing the phone 1. To open the battery compartment, press the battery cover of the handset and slide it down. 2. Insert the battery plug into the socket in the battery compartment and place the battery into the battery compartment 3. Push up the battery cover 4. Place the handset with batteries into the base. 5. Insert the jack on the power supply unit into the socket on the back of the base, and then plug the power supply unit into your power outlet. When the LED on the base lights up, the base is powered. Note: Please use the power adapter included in the package. Other power adapters might damage your phone. For the first time, the batteries should be charged for at least 16 hours before use. 6. Fit the small jack on the phone cord into the socket in the base and fit the other end into phone outlet. 7. If "Ringer Off" is shown on the display, please set the ringer tone to "ON" according to the descriptions in the "Ring switch" section. Note: The dial mode of this phone has been set to tone dialing. If you want to change it to pulse dialing, please refer to the descriptions in the "Tone/Pulse Switch" section. If you are not sure which mode to apply, please consult your phone service company. 8. Place your base away from the "interference sources" (e.g.: TV, PC, microwave oven, refrigerator, etc.) and in a central position of its range, and if you can place it at a higher position, it will work better. Note: Some communication devices using the 2.4GHz channel (such as cordless PC network, etc.) might interference your new phone if not properly installed. 4 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Product Outlook Functions of handset 1. Display (display screen) 2. IP key 3. SOS key 4. End Call key 5. Redial/Clear key 6. Digit keys (0/Next ­ 9) 7. Pause/# key 8. Menu/Hold key 9. VIP key 10. Talk/Flash key 11. INT key 12. Ringer Off/Tone/* key 13. Memory key 14. Mute key 15. Earphone hole 16. Battery cover 5 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Functions of the base 1. 2. 3. 4. 5. In Use / Charging indicator Page/INT key Power socket Tone/Pulse switch External line socket Handset LCD 1. 2. 3. 4. 5. 6. Indicating information New incoming call / incoming call indicator Counts of incoming call numbers Time Talk time / Number display area Date 6 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Telephone Configuration The following settings are all conducted in the standby mode. Setting the date and the time Press the Hold/Menu key on the base to open the Menu. Press + or - key to DATE/TIME, then press the Hold/Menu key again to enter Time/Date setting status. The digit for hour flashes. Press keys to adjust the time successively (Hour, Minute, Month and Date). Press the Hold/Menu key to confirm the setting. (For example, if the date and time is 12:12, January 31st, just press 12120131 where the digit flashes.) Note: The time is based on the 24-hour system. Adjusting Ringer Volume The handset has four volumes selections: high, medium, low, or off. Press the Menu/Hold key to open the Menu. Press + or - key to "Ringer Volume", and then press Hold/Menu key. Press + or - key to adjust the volume. Press Hold/Menu key to confirm. Note: If you select the ringer volume to be OFF, the display will display "Ringer Off". Selecting the Ringer Tone There are five ring tone selections on the base. Press the Hold/Menu key to open the Menu. Press +or - key to "Ringer Melody", and then press Menu or Hold/Menu key. Press + or - key or digit keys (1, 2, 3, 4, 5) to select the ringer melody. Press Menu or Hold/Menu key to confirm. 7 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Setting Area Code (Local Code) Press Hold/Menu key to open the Menu. Press + or - key to "Area Code", and then press Hold/Menu key. Press digit keys to enter an area code of four digits. Press Hold/Menu key to confirm. Registering Handsets (INT) Press the Hold/Menu key to open the Menu. Press + or - key to "Registration", and then press the Hold/Menu key. When you see "Register Handset?" on the display, press the Hold/Menu key. When you see, "Please confirm registration" on the display, press the Hold/Menu key. When "Hold base page wait for beep" appears on the display, keep pressing the Page key until you hear a confirmation beep. You will then see, "Handset 1 registered" and then "Enter name", enter a name with digit (alphabetic) keys, 1 for space. (Press the Redial/Clear key to modify error characters) Press the Hold/Menu key to confirm. Note: Press the End key to exit or long press the End key to go back to Standby status. De-Registering Handsets Press the Hold/Menu key on the handset to open the Menu. Press + or - key to "De-registration", and then press Hold/Menu key. When you see "De-register Handset 1?" in the display, press the Hold/Menu key. You will then see, "Move close to base" in the display. Move your handset close to the base. Then "Confirm De-registration" will appear, and press the Hold/Menu key. "Deregistering..." means de-registration in process. After hearing the confirmation beep, you will see "Handset 1 de-registered" in the display, and it will change to "Register handset?". Then de-registration completes and get ready to re-register a handset. Note: If you want to cancel deregistration, simply press the End key to exit or long press the End key to go back to the Standby Status. 8 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Setting Incoming Call Log Press the Hold/Menu key to open the Menu. Press + or - key to "Call Log", and then press the Hold/Menu key. Press + or - key to select "All Calls" or "Missed Calls". Press the Hold/Menu key to confirm. Note: If you select "Missed Calls", the answered calls will not be recorded in the incoming call log. Setting Auto Talk (Handset) Press the Hold/Menu key to open the Menu. Press + or - key to "Auto Talk", then press the Hold/Menu key. Press + or - key to select ON or OFF. Press the Hold/Menu key to confirm. Note: If you select ON, when a call comes in, you can simply pick up the handset from the base to talk without pressing any key. Setting Network Residential users usually choose Public Net (default). But if the phone is used as internal extensions (for office use), it is necessary to set as "Private Net". If you have questions on setting, please consult your local telecom bureaus (corporate users can consult the internal network management department). Press the Hold/Menu key to open the Menu. Press + or - key to "Network", and then press the Hold/Menu key. Press + or - key to select Public Net (SPC exchange) or Private Net (Internal exchange). Press the Hold/Menu key to confirm. Restoring the Factory Settings Press the Hold/Menu key to open the Menu. Press + or - key to "Default", then press the Hold/Menu key. Press + or - key to select "Yes" or "No". Press the Hold/Menu key to confirm. Note: If you select "Yes", all the settings on the phone will be eliminated and restored to factory settings. 9 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Other settings Pulse/Tone Dialing At the rare of the base is the Pulse/Tone switch, so you can select either Tone or Pulse dialing mode. Ringer On/Off Set ringer Off: Keep pressing the "Tone key" until you see "Ringer Off, no interruption" on the LCD and hear a confirmation beep. Or Set ringer On: Keep pressing the "Tone key" until you see "Ringer On" on the LCD and hear a confirmation beep. Low Battery Indicator When the handset batteries are low and need charging, its internal program will reduce functions to save power. "Low Battery" will appear on the LCD if you are not using the handset. But if you are using the handset, you will not only see the message on the LCD, but also hear beeps. When this happens, you should end the call as soon as possible and put it back to its base to charge. 10 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Basic Operation Answering a Call Press the Talk/Flash key on the handset, or pick up the handset from the base (only when set to the Auto Talk function). To end a call, press the End key or put the handset back into the base. Making Calls Press the Talk/Flash key on the handset, and then enter the phone number. Or enter the phone number, and then the Talk/Flash key. To end a call, press the End key. You may also simply put the handset back into the base. Adjusting Volume When talking or intercom, press the Volume + or ­ key to adjust the volume. In Use / Charge Indicator When the handset is in use or charging, the "In Use / Charging" indicator will automatically light. When a call comes in, the indicator will flash. Flash Function Press the Talk/Flash key when the handset is picked up. This equals to end a call and dial a number without hanging up the phone. Mute Function When you are talking or intercom over the handset, press the Mute key, then the other end will not hear you. Press again to resume talking. Redial Function The handset can store 5 sets of redial phone numbers; each set can be up to 48 digits. In Standby, press the Redial key, you will see the last number dialed in the display. Press + or - key on the handset to search the number you want to redial. Press the Talk/Flash key on the handset, and then the selected number will be dialed out automatically. Or press the Talk/Flash key on the handset first, and then press the Redial key to dial out the selected number. 11 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Holding a Talk Press the Hold key to pause talking without ending the call and press the same key again to resume the call. Temporary Switching to Tone Dialing This function is designed for pulse dial users. This function can change the pulse dialing to tone dialing temporarily to access the service systems that requires tone dialing. For example, after accessing banks or credit card companies, if the user wants to operate in their internal system, then he/she must change the pulse dialing to tone dialing temporarily. When the call is put through, press Tone key, then the numbers dialed later are all in Tone mode. Note: The change of dial modes is only valid for this call. When the call ends, it will automatically return to the original dialing mode. Displaying Incoming Numbers (Calling Line Identification) This phone can display incoming call numbers from FSK or DTMF system and save up to 40 numbers (15 digits or letters), and each number is recorded with its incoming time (only applicable for FSK system.). Searching Incoming Numbers Press the (CID) key and you will see the number of new calls you have received on the display. Press - key to display the latest incoming call number, press the same key again to display the next incoming call number. Press "+" key to display the previous incoming call number. Press the End key to exit. Note: If certain numbers are repeated, there will be indicators "Repeat" with the numbers. 12 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Storing Incoming Call Numbers Press the (CID) key, then press + or ­ key to select the incoming call number you want to store from the incoming call list. Press the Memory key, you will see "Select Memory 0-9/VIP/SOS". Then select a code that the selected incoming call number will be stored to (e.g. 9), press digit 9, and you will hear a confirmation beep, meaning the number being saved. Note: if you select the digit that already occupied by another number, "Replace Memo" on the display will notify you. If you want to modify the saving, press the Memory key. If you want to cancel the storing, simply press the End key. Deleting an Incoming call Number Press the CID key, and press + or ­ key to browse and select the incoming call numbers to be deleted. Then press the Clear key, and then the screen will display "Delete Call ID?" Press again the same key to delete the selected record and you will hear a confirmation beep. Note: If you want to cancel operation, simply press the End key on the handset. Deleting All Incoming Call Numbers Press the (CID) key, and press + or ­ key to browse the incoming call numbers. Then long press the Clear key till "Delete All?" appears on the display. Press again the same key to delete the selected record and you will hear a confirmation beep. Note: If you want to cancel operation, simply press End key on the handset. Making callback from Incoming call Numbers Press the Incoming Call (CID) key, and press + or ­ key to browse and select an incoming call number you want to dial back. Press the Talk/Flash key; the selected number will be automatically dialed out. Storing, Browsing and Deleting Caller-ID Storing Caller-ID (The handset can store 10 groups of name and phone numbers.) Press the Memory key, then press + or ­ key or simply enter a code (0-9) to select the number for location, press again the Memory key. 13 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 You will see "Enter Name" on the display, and then enter the digits (letters) for the name (maximal 15 letters, with digit 1 for the Space). Press the Hold/Menu key. Then you will see "Enter Number" on the display, enter the number (maximal 24 digits), and then press again the Hold/Menu key. Adding Dialing Pause When storing a phone number, press the #/Pause key twice to add a dialing pause to the phone number (for example, if you need to dial "9" to make external calls, then add a Pause after "9"). One Pause takes the place of one digit. Modifying Stored Caller-ID You can modify the stored phone numbers referring to the instructions within "Storing Phone Numbers". Storing Outgoing Call (redial) Numbers Press the Memory key, then press + or ­ key or simply enter a code (0-9) to select the number for location, press again the Memory key. You will see "Enter Name" on the display; enter the digits (letters) for the name (maximal 15 letters). Press the Menu key. "Enter Number" will appear on the display, and then press the Redial/Clear key to display and select the outgoing call numbers to be stored. Press Hold/Menu key to confirm. Browsing Stored Numbers Press the Memory key, then press the location code of the number you want to search (0-9). Or Press the Memory key, then press + or ­ key to browse the numbers you have stored. Deleting Stored Numbers Press the Memory key, "SELECT MEMORY 0-9" will be appeared on the display. Press + or ­ key or enter the location code (0-9) to select the numbers you want to delete. Press the Redial/Clear key, then you will see "Delete?" on the display, press the same key again to confirm. Dialing Stored Number Press the Talk/Flash key. When you hear dial tone, press the Memory key. Then enter the location code (0-9), and then the stored number will be dialed out automatically. Or Press the Memory key and enter the location code (0-9), or press 14 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 + or ­ key on the handset to select the number. Press the Talk/Flash-out key on the handset to dial out the stored number. Setting VIP Number (This operation will set a VIP number with 24 digits and 15 letters.) Long press the VIP key for 3 seconds. You will see "VIP: Enter Name" on the display, then press digit keys (or letters) to enter the name and press the Hold/Menu key. Then, you will see "VIP: Enter Number" on the display, press the digit keys to enter the number or press the Redial/Clear key to enter the number. Press the Hold/Menu key again to confirm. Note: If wrong letters or digits are entered, press Redial/Clear key to modify. If you want to exit, simply press the End key to exit. Deleting VIP Setting Press the VIP key, and then you will see the VIP number on the display. Press the Redial/Clear key, and you will see "Delete?" on the display. Press the Redial/Clear key again to confirm deletion. Note: If you want to exit deleting the VIP number, long press the End key to exit. Changing VIP Number (handset) If you want to change the VIP number, simply re-enter the number. Dialing VIP Number Press VIP key, then press the Talk/Flash key to dial the VIP number. Or Press the Talk/Flash key, and then press the VIP key to dial the VIP number. Setting SOS Number (This operation will set an SOS number with 24 digits and 15 letters.) Long press the SOS key for 3 seconds. You will see "SOS: Enter name" on the display, then press the digit (letter) keys to enter the name and press the Hold/Menu key. "SOS: Enter Number" will appear on the display, press the digit keys to enter the number, or press the Redial/Clear key to enter the last dialed number. 15 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Press the Hold/Menu key to confirm. Note: If wrong letters or digits are entered, press the Redial/Clear key to modify. If you want to exit, simply press the End key to exit. Deleting SOS Setting Press the SOS key, and you will see the SOS number on the display. Press the Redial/Clear key, and then you will see "Delete?" on the display. Press the Redial/Clear key again to confirm. Note: If you want to exit deleting SOS number, simply long press the End key. Changing SOS Number If you want to change the SOS number, simply re-enter the number. Dialing SOS Number Press the SOS key, then press the Talk/Flash key to dial SOS number. Or Press the Talk/Flash key, and then press the SOS key to dial SOS number. Storing IP number (The handset can store an IP number with 48 digits and 15 letters.) Long press the IP key for 3 seconds, and you will see "IP: Enter name" on the display. Then press the digit (letter) keys to enter the name. Press the Hold/Menu key, and then you will see "IP: Enter number". Then enter the IP access number. Press twice the Pause key and press 1 or 2 or 3 to select the language. Press twice the Pause key and enter IP card number and pin. Press the Hold/Menu key to confirm. Note: If wrong letters or digits are entered, press the Redial/Clear key to modify. If you want to exit, simply the End key. (Above program is just for reference. You can set different program by different IP cards. IP dialing and dial back To dial a long-distance number with IP: When the handset is in standby, enter the long-distance number and then press IP key. The phone will automatically dial with the IP number added before the long-distance number. 16 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 When you are browsing the incoming calls with the handset, select the number you want to call out, and then press the IP key. The phone will automatically dial with the IP number added before the long-distance number. Press the Talk key on the handset and then the IP key. You will hear dial tone, and then you can enter the long-distance number. Paging and Intercom function Searching for the handset (paging) Press Paging key on the base, then all the registered handsets will sound and the LCD will display "Paging From Base". You can press the Talk/Flash key on one of the handsets to stop the paging, but the others will still be sounding. Or press again the Paging key on the base to stop paging all handsets. Note: If there is no answer, the paging will stop in 2 minutes. Internal talking (paging) Intercom (paging) Press the INT key on the handset. You will see "Paging Extension?" on the display. Then press the handset number 1, 2, 3 or 4 (relevant handset number), or press the INT key to page all the handsets. The relevant handset(s) will sound. (Ring will keep for 2 minutes. If the paged handset does not answer, "NO ANSWER" will be display on the screen and return to standby status) Press the INT key on the relevant key to start intercom with the handset. "Intercom" will appear on both handsets. Press the INT key or End key on the handset to end the intercom. Note: 1. When handset is in intercom mode and a call comes in, it will ring. Press the Talk/Flash key on either side to answer the incoming call. 2. If you have entered the name of the handset on registration, the name will be displayed on the screen of the other side. Otherwise, only handset number will be displayed. Transferring calls When you are talking to an external caller, you can transfer the call to another handset. Press the INT key, and you will see "Line on Hold Extension?" on the display. Then enter the number of the handset 1, 2, 3 or 4 (relevant handset number). 17 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 The paged handset will ring, you can press the INT key to talk to the paging handset. During intercom, press the End key on the paging handset and then the call will be transferred to the paged handset. Or When a call comes in, press the End key on the paging handset to transfer the call. Then the paged handset will ring, and you press the Talk/Flash key answer the incoming call. Note: The ring for transferring an external call will sound for 30 seconds. After 30 seconds, if the handset does not answer, the ring will stop. Then the paging handset will ring. If you do not press any key, the call will be ended in 30 seconds. Three-party conference This function is applicable for 2 registered handsets to talk to an external caller. When one handset answers the call, press the INT key, and you will see "Line on Hold Extension?" on the display. Then press the handset number 1, 2, 3, or 4 (relevant handset number). And the handset will page another handset. Then the paged handset will ring; you can press the INT key to talk to the paging handset. (If the paged handset is not willing to answer the incoming call, simply press the End key to end the intercom.) During intercom, press the Talk/Flash key on the paging handset to cancel external line holding and enter Three-Party Conference mode. "Conference" will appear on the display of both handsets. Note: The paging ring will last for 2 minutes. After 2 minutes, if the other handset does not answer, the ring will stop. "No Answer" will be displayed on the display of the paging handset and this handset will resume talking to the caller. Or When the first handset is talking to an external caller, users can press the Talk key on the other handsets to enter the conference. 18 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Suggestive information Meaning of the following information INCOMPLETE DATA The incoming call signal is interfered when being transmitted or great noise exists in the wire. Remind entering the user name of registered handset. Entering the name into the directory for memory. Telephone line is in use Entering the phone number into the directory for memory. Deleting all incoming call records or not? Deleting the incoming call record displayed on the screen or not? Deleting a record from directory or not? End of incoming call records list Displaying new incoming call records which has not been browsed The area which the caller located has no this kind of service or information cannot be transmitted. Handset in the process of deregistering. You must register the handset before using. Handset is searching for the base. Handset is too far away from the base and it should move close into the effective range. The INT key on the base has been pressed or the INT key on the other handset has been pressed. The information of incoming call has been hidden. No incoming call records. Receiving no information of incoming call, didn't register the calling line identification service or the service failing XX means the number of new incoming call records which have not been browsed. The handset has to be charged. The new incoming call is a long distance call. HANDSET NAME ENTER NAME LINE IN USE ENTER TEL NUMBER DELETE ALL? DELETE CALL ID? DELETE? END OF LIST NEW UNKNOWN CALLER DEREGISTERING HANDSETS NEEDS REGISTRATION SEARCHING OUT OF RANGE PAGING OR PAGING FROM BLOCKED NUMBER NO CALLS NO DATA NEW CALL XX LOW BATTERY LONG DISTANCE How to deal with common failures Caller ID Service Question No display Display error No incoming call information Solution Replace the batteries and be sure the batteries are inserted correctly. Have you applied the Caller ID Service from your phone service company? If the base receives any ineffective information, it will display error. You must apply for the Caller ID Service from your local phone service company. 19 Gigaset A16, CS, A31008-G4010-C102-1-7619 W10-CSTOC 17.12.03 Phone Question No tone or pulse dialing signal Solution Checking installation Check if you have fit the phone cord into the "Line" socket at the back of the base and fit the other end into the phone line socket on the wall.. Unplug the phone cord of the base, and then insert the phone cord into another phone to make sure if the same problem happens. If so, it's the problem of the phone cord or phone service. Be sure the batteries are fully charged Check if the batteries are inserted correctly. Be sure to set correctly the tone or pulse dialing. Be sure to set the ring ON. Check if you have installed too many extensions. If so, unplug some. Unplug the power of the base and the handset charger for 30 seconds, then plug on the power and recharge the batteries for 16 hours. Can not make calls though with dialing signal No rings on handset/base Device freeze or no connection between handset and base Outgoing call records (Dialing from CID) Did you enter the correct location code of the call record? Did you dial out the call record correctly? Be sure the settings of the tone and pulse dialing are correct. Did you re-stored the records after replacing batteries? Hotline Hotline email ccq_cp.com@siemens.com Hotline service tel 4006 706 007 Website: www.siemens.com.cn/shc 20