User manual SILENT KNIGHT REGENCY 4720C - COMMERCIAL

Table of Contents Section 1. Introduction ....................................................................................... 1 Section 2. System Overview ............................................................................... 2 Monitoring Capabilities ..................................................................... 2 Intrusion...................................................................................... 2 Fire.............................................................................................. 2 Equipment Tampering and Auxiliary.......................................... 2 Access Codes ..................................................................................... 3 Installer's Code (Code 0)............................................................ 3 Main User's Code (Code 1) ........................................................ 3 Primary Access Codes (Codes 2-98)........................................... 4 High Security Door Access Code (Optional) .............................. 4 Touchpad Descriptions ...................................................................... 4 Models 4660B and 4660C........................................................... 4 Model 4205 Slimline Touchpad (not UL listed).......................... 5 System Status Lights .......................................................................... 6 Touchpad Buttons .............................................................................. 7 Section 3. Using Your Model 4720 Security System ........................................ 9 Arming Your System.......................................................................... 9 Disarming Your System ..................................................................... 9 Resolving Not Ready Conditions ..................................................... 10 Viewing Alarms and Alarm Memory ............................................... 10 Viewing Trouble and Supervisory Conditions .......................... 10 Viewing Alarm Memory ............................................................ 10 Silencing Trouble Sounds ................................................................ 11 Bypassing Zones .............................................................................. 11 Bypassing a Zone ...................................................................... 11 Reinstating a Bypassed Zone .................................................... 11 Bypassing or Reinstating an Armed System.............................. 12 Activating Chime Sounds................................................................. 12 Sending Silent Duress (Hold Up) Alarms ........................................ 12 Activating Doorstrikes ..................................................................... 12 Activating High Security Doorstrikes .............................................. 13 User's Manual Page i Model 4720 Commercial Security System Intercom Operation (Optional)......................................................... 13 Two-way Communications on All Intercoms (Paging) ............. 13 Two-way Communications on One Intercom ............................ 13 Listen-only Communications With All Intercoms...................... 13 Listen-only Communications With One Intercom ..................... 14 Preprogrammed Time-out......................................................... 14 Telephone Operation (Optional) ...................................................... 14 Basic Telephone Operation....................................................... 14 Automatic Redialing.................................................................. 15 Preprogrammed Time-out......................................................... 15 Memory Dialing........................................................................ 15 Programming Your 4720 Security System ....................................... 17 Resetting the Time..................................................................... 17 Resetting the Date ..................................................................... 18 Reprogramming Access Codes.................................................. 18 Testing Your 4000 Security System................................................. 20 Section 4. In Case of Trouble........................................................................... 21 AC Power Failures ........................................................................... 21 In Case of Accidental Activation ..................................................... 21 What Happens When an Alarm Occurs?.......................................... 21 Audible Alarms ................................................................................ 22 Beeper Sounds ................................................................................. 23 Section 5. System Messages.............................................................................. 24 Trouble Messages ............................................................................ 24 Error Messages................................................................................. 25 LCD Displays................................................................................... 25 System Data ...................................................................................................... 27 Page ii User's Manual Section 1. Introduction Congratulations! You have just purchased a Regency 4000 Series Security System; one of the most sophisticated and flexible commercial security systems available today. The electronic heart of your security system is the Model 4720 Control Communication panel. It has a stand-by back-up battery to prevent system shutdown during power failures. Typically, you will not have to open the control panel cabinet once it is installed. Your security system can monitor up to 80 separate zones, using different types of sensors (door contact switches, motion and smoke detectors, and so on). Everyday system control is accomplished through touchpads. Touchpads are normally installed in main office areas and building entries. Programmable in thousands of different combinations, they allow you to quickly and conveniently arm and disarm system functions and zones, providing an extremely high degree of tamper-proof security. It is vital that you familiarize yourself with the information in this manual for optimum system performance and prevention of false alarms. It is also recommended that you keep this manual in a secure place for future reference. Talk to your system installer if you have any questions about which features are included in your system. If anything covered in this manual differs from what your installation company representative has told you, follow your representative's instructions. The 4720 Commercial Security System is UL listed for commercial burglary and fire use. User's Manual Page 1 Section 2. System Overview Monitoring Capabilities Your Model 4720 security system is active 24 hours a day, monitoring for fire, auxiliary conditions (depending on your needs), and touchpad activated alarms. The intrusion (burglary) portion of the system must be turned on and off (armed and disarmed) as occupants come and go. Intrusion It is important that your intrusion system be on at all times when your building or place of business is not occupied. The Model 4720 system can be armed or disarmed with the appropriate code from any of the system touchpads. One or more of your doors have been "sensored" to allow entrance and exit alarm delays. This is done to give you an adjustable, pre-programmed amount of time to leave after arming the system, without setting off an alarm. An optional warning beep can sound to count down the time you have for your exit. Fire If your alarm specialist installed smoke detectors or heat sensors, you have 24-hour fire protection. Fire protection is active even when your system is disarmed. If a fire is sensed, your system touchpad will sound a local alarm and send a fire alarm signal to your security installer's monitoring station. Equipment Tampering and Auxiliary A wide variety of emergency and auxiliary alarms can be programmed to be sent to the appropriate officials or environmental service companies under prescribed conditions. These conditions include panic alarms, non-medical emergency alarms, and tampering alarms. Page 2 User's Manual Section 2. System Overview Access Codes An access code is a confidential number, 3 to 6 digits in length. You enter this code into the system touchpads to program, arm and disarm, and command all functions of the system. Note: When selecting access codes for your system, do not use numbers such as 1111, 2222, and so forth. While they are easy codes for you to remember, they may also be easy codes to break. Installer's Code (Code 0) Your installation company uses this special code to install and initially program your system. It can also be used to arm and disarm your system, both from the touchpads and from the central station (by telephone lines). If you do not want the installation company to have access to your system once it has been installed, ask the installer for the installation code and instructions for changing it. Once you have changed the code, only you can arm and disarm the system. If it becomes necessary to change the programming of your system, you will have to give the installation company the new code. Talk to your installer about the installation code. There are many reasons why you might want your installation company to be able to access your system at any time. Main User's Code (Code 1) Warning Without this number, it is virtually impossible for anyone to reprogram or reset your security system. Code 1 (sometimes known as the master code) enables you to change other code numbers, and change the day and time shown on your touchpad liquid crystal display (LCD) and optional printer. This main user code number should be written down and stored for periodic use in a safe, secure place. Because code 1 can activate the Walk Test mode, during which the 4720 is temporarily prevented from responding to an actual fire alarm, code 1 cannot be used by the end user in a UL commercial fire installation. Your installer must reprogram options and perform other tasks that require the use of code 1. User's Manual Page 3 Model 4720 Commercial Security System Primary Access Codes (Codes 2-98) Up to 98 primary access codes can be provided by your security system. These primary codes are the basic keys to your security system. They can be programmed to allow the user to arm and disarm the system, operate all DOOR functions, and bypass system zones. Primary codes can be individually programmed with specific time windows appropriate for each employee or user. For example, night shift workers can be programmed for PM hours only, or part-time workers for their scheduled work hours only. High Security Door Access Code (Optional) Note: This product is not listed for UL 294 access control systems. With this code, you can create a higher level of security for door access control. When using the high security option, two access codes are required to unlock a protected door. The first code is a common code for all users, the second code is the normal access code. Both codes must be used to unlock the door. This further prevents unauthorized access to areas such as sensitive document storage, government security projects, and so on. The high security code is also beneficial in that only one code has to be changed when access requirements change. Note: You can easily change the primary codes and the high security door access code at any Model 4660B/C touchpad whenever necessary, to deny access to terminated or transferred employees (see pg. 18). Touchpad Descriptions This section describes the touchpads that can be used with the 4720. Touchpads that are not UL listed (Model 4205) can be used with the 4720, but may have slightly different buttons or indicator lights. Models 4660B and 4660C The 4660B or 4660C touchpads, recommended for commercial use with the 4720 security system, are used to program on/off combinations and to operate most functions. Figure 1 shows the 4660C touchpad. An optional intercom/telephone module, the Model 4140, can be used with the touchpad. Page 4 User's Manual Section 2. System Overview S ys t em S t a t us Light s pg. 6 A lert Tone S ounder pgs . 2 2 -2 3 E nglis h La ngua ge LCD S ect ion 5 READY ARMED NO DELAY INTERIOR CHIME INT BYPS MEM CODE 2 REGENCY MODEL 4660C TEL MUTE CHM ICOM CLR DLY POL FIRE AUX 12345 67890 Digit B ut t ons pg. 7 TEST STAT Door F unct ion B ut t ons pgs . 7-8 F unct ion B ut t ons pg. 7 Figure 1. Model 4660C LCD Touchpad Note: The 4660B and 4660C touchpads are the same. The only difference is that the DOOR button is disabled on the 4660B. Model 4205 Slimline Touchpad (not UL listed) The Model 4205 is a vertically designed, weather-resistant touchpad for indoor or outdoor use. It can be used for arming, disarming, and auxiliary door access. User's Manual Page 5 Model 4720 Commercial Security System System Status Lights The lights on the top left of the touchpad provide information about your system, including features that have been enabled or disabled. The table below describes the LED (light-emitting diodes) functions of the 4660B/C touchpads. On The system is disarmed and all enabled zones are ready to be armed. (Zones that are disabled have either been bypassed, or they are interior zones that have been turned off.) Off System Disarmed. Indicates zones in a Not Ready condition (a sensored door or window may be open). Not Ready zones can be viewed by pressing STAT . System Armed. The system is in operating condition. Flashing. The system is reporting to the central station. The system is armed. Used in residential installations only. Usually used in residential installations only. All zones will be armed when the ARMED light is ON. Interior zones are disabled. When the system is armed, it protects the building against entry from the outside, but people can move around inside without setting off an alarm. The CHIME feature is disabled. NO chime tone will sound when someone enters the protected area. The system is disarmed. The CHIME feature is enabled. When the panel is disarmed and someone enters the protected area via a zone programmed as a chime zone, a chime tone will sound. Note: The CHIME and INTERIOR LEDs are both toggled with either the CHM or INT buttons. Page 6 User's Manual Section 2. System Overview Touchpad Buttons Buttons always visible on the touchpad are for frequently used functions such as arming, disarming, and door access. The buttons hidden by the door on the left side of the touchpad allow for more specialized system control such as zone bypassing, system testing, and programming. Some of these functions can be performed only by the installer. Button Description Used to enter a variety of test modes. Used to display zones that are not ready or in trouble and to display system trouble conditions. On 4660C touchpads, this button is used in conjunction with an access code to activate doorstrikes for entrance to areas programmed for authorized access only. On 4660B touchpads, this button is disabled and has no effect. This button cannot be used if the Code 2 feature is used. Used to enter numerical information, such as access codes. Controls whether or not zones programmed as interior will respond to alarms when the system is armed. Press this button to turn on the INTERIOR and CHIME LEDs. Press it again to turn them off. Used to bypass (deactivate) individual zones (sensors) from system monitoring or control. It also allows you to check which zones have been bypassed. When the system is disarmed, pressing this button will display any zones that were in an alarm condition since the last time the system was armed. Controls whether or not secondary access codes can be used to disarm the system. The Code 2 feature would normally be used in residential installations only. It cannot be used if door access is used. Touchpad buttons continued on next page. User's Manual Page 7 Model 4720 Commercial Security System Touchpad buttons continued. Button Description Controls the telephone functions. It will not function unless the Model 4140 intercom system and the Model 4640 audio module is used. Silences the audible trouble signal. Pressing this button will also exit any of the special test modes and return the system to normal operation. Controls whether or not a chime tone will be generated when someone passes through a chime zone while the system is disarmed. The INT button performs the same function. Controls the intercom functions. It will not function unless the Model 4140 intercom system and the Model 4640 audio module are used. If you make a mistake while entering a code or command, press this button and start over. For zones that have been programmed with an entry or exit delay, pressing this button controls whether these zones will be delayed or instant. Delayed zones allow a user to exit after arming, or to disarm after entering, without generating an alarm. Instant zones cause an immediate alarm when the zone is violated. When the NO DELAY LED is on and the system is armed, zones programmed for entry and exit delay are instant. When pressed and held for one full second, this button generates an immediate alarm to the central monitoring station, indicating that the police should be dispatched. This is typically an audible alarm (see page 22). When pressed and held for one full second, this button generates an immediate alarm to the central station, from which the fire department will be dispatched. When pressed and held for one full second, this button generates an immediate alarm to the central monitoring station, for nonmedical emergency situations (typically silent alarm). (press twice) Page 8 User's Manual Section 3. Using Your Model 4720 Security System The following is an operating guide for each of your Model 4720 security system functions or capabilities. Go over each with your installer if you have any questions, and practice them until you feel comfortable with the day-to-day operation of each function. Arming Your System When leaving your office or business you will want to arm the intrusion protection of your security system as follows: 1. 2. Make sure the green READY light is lit, and the ARMED light is off. Enter your access code (3 to 6 digits) on the touchpad. Note: You have a 3-second timeframe to enter each digit of your access code. If you pause for 3 seconds, you will hear a short beep and the touchpad display will tell you to TRY AGAIN. If make a mistake entering your code, you can also press the CLR button and start over again. When you finish, the green READY light will go off, the red ARMED light will come on, and your system will be armed. The LCD will show the seconds remaining until the exit time expires. (You and your alarm company will have determined the exact number of seconds necessary.) The touchpad may give you an exit warning tone with beeps to count down your exit time for you. You must be out of the building with the door shut before the time runs out or an alarm will sound. If the touchpad shows a TROUBLE condition when you attempt to arm the system, contact your central station for servicing immediately. DO NOT attempt to arm the system until the TROUBLE condition is cleared as your system will not be fully operational. Disarming Your System To disarm, simply enter your access code (3 to 6 digits) on the touchpad. When you return and open a building door on the delay circuit, an entry warning tone will sound and you will have a programmed amount of time to enter and disarm the system. User's Manual Page 9 Model 4720 Commercial Security System The warning tone will stop as soon as you enter the first digit of your access code, allowing you to clearly hear the beeps as you finish entering your code. The LCD will show the number of seconds until the system does into alarm if not disarmed. The ARMED light will go off, and the READY light will go back on. If you do not want the chime zones to sound, press the CHM or INT button to turn off the CHIME and INTERIOR LEDs, if needed. Resolving Not Ready Conditions If the LCD reads NOT READY and the touchpad READY light is off, there is a Not Ready condition. This typically means that one or more of your building's zones are not prepared for system arming (for example, a door is ajar or a window is left open). Before you can arm the system, you must identify and correct the Not Ready condition. To do this, press the STAT button and the LCD will display the zone number and location of the open sensor (for example, 3 BACK DOOR). Close the door involved and the unit will automatically indicate a ready status (READY light is on). If the display reads TROUBLE, press the STAT button and the display will list the trouble conditions (see page 24). Viewing Alarms and Alarm Memory When an alarm occurs, the touchpad displays ALARM on the first line of the LCD. Press MEM to view the location of the alarm. Viewing Trouble and Supervisory Conditions When a system trouble or sprinkler supervisory condition occurs, the touchpad will beep and display TROUBLE or SUPERVISORY on the first line of the LCD. Press STAT to view the location of the trouble or supervisory. Viewing Alarm Memory The alarm memory function records alarm information. Events remain in memory for a single arming period. Press MEM to display the zone Page 10 User's Manual Section 3. Using Your Model 4720 Security System number and location of any alarms that have occurred since the last time the system was armed. The next time you arm the system, memory from the previous arming period will automatically be erased. Silencing Trouble Sounds To silence a trouble condition alert tone, press MUTE MUTE . The LCD will display SILENCED instead of TROUBLE. If a new condition occurs, the TROUBLE display and alert tone will be reactivated. Bypassing Zones You may need to bypass certain zones at certain times. Remember that while a zone is bypassed, there is no protection on that zone. Do not give the code that allows for bypassing to casual users of the system such as cleaning or delivery persons. The BYPS button is used to disable individual intrusion zones. You cannot bypass 24-hour fire and panic zones. Bypassing a Zone When the system is disarmed: 1. 2. 3. Enter the number of the zone you wish to bypass. Press BYPS . Enter your access code, if required. If the LCD reads RESTRICTED, and you hear a warning tone, you have attempted to bypass a fire or panic zone that cannot be bypassed. To find out what zones are bypassed, simply press BYPS . Reinstating a Bypassed Zone When the system is disarmed: 1. 2. 3. Enter the number of the zone you wish to reinstate. Press BYPS . Enter your access code, if required. User's Manual Page 11 Model 4720 Commercial Security System The zone is now reinstated. Repeat steps for all zones that you want to reinstate. Bypassing or Reinstating an Armed System The procedure to bypass or reinstate a zone is the same as when the system is disarmed, except that the LCD will always display ENTER CODE. After bypassing a zone, the display will not show BYPASSED, so that no one else will know that part of the system has been disabled. Note: If reinstating an armed zone will cause an alarm, the LCD will show RESTRICTED ZONE and the zone will remain bypassed. Activating Chime Sounds When the system is disarmed, you can turn the chime function on and off by pressing CHM or INT . The chime function will cause a chime sound whenever any chime zone sensor is activated while the system is disarmed. Sending Silent Duress (Hold Up) Alarms If forced to disarm the system under duress, for example, during an armed robbery, you can still trigger an alarm report. By pressing a predetermined 1-2 digit duress code (record on page 27) before entering your access code, you can silently transmit a duress alarm to the alarm central station. The system lights and alarms will not indicate that a silent duress alarm is being sent. Activating Doorstrikes To activate doorstrikes and open doors programmed for authorized access only, 1. 2. Press DOOR . Enter the proper access code. Page 12 User's Manual Section 3. Using Your Model 4720 Security System Activating High Security Doorstrikes Use these steps if the high security access option (see page 4) was selected during programming: 1. 2. 3. Press DOOR . The display will show ENTER CODE A. Enter the high security access code (code ID #99). The display will show ENTER CODE B. Enter your access code. The doorstrike is now activated. Intercom Operation (Optional) Your touchpad can function as an intercom, or as a "hands-free" telephone, if the Model 4640 Audio Module and Model 4140 Telephone Intercom Controller is included in your system. Note: The intercom feature has not been investigated by UL. The intercom feature provides the following options: Two-way Communications on All Intercoms (Paging) To make all system intercoms become active at once, press ICOM . To turn off, press ICOM . Two-way Communications on One Intercom 1. Press the number of the intercom station you wish to call. 2. Press ICOM . Listen-only Communications With All Intercoms 1. 2. 3. Press the 1 key. Press the 0 key. Press ICOM . To turn off, press ICOM . User's Manual Page 13 Model 4720 Commercial Security System Listen-only Communications With One Intercom 1. 2. Press the number of the intercom station you wish to listen to twice. Press ICOM . You can now hear activity in that touchpad intercom area, but they cannot hear you. To turn off, press ICOM . Preprogrammed Time-out The time-out option allows you to automatically limit touchpad intercom or telephone usage to anywhere between 15 and 255 seconds. The touchpad intercom (or telephone) will automatically hang-up after the programmed time has elapsed. As a warning, the system will emit a warning beep 10 seconds before hanging up the intercom. Telephone Operation (Optional) The telephone feature provides the following options: Basic Telephone Operation To: Answer the phone Place a phone call Press TEL . 1. Press TEL . 2. Enter digits of the phone number you wish to call (up to 12 digits). Hang up Mute your conversation (place on hold) Press TEL . Press MUTE . Steps The touchpad will beep while the Mute function is activated. Activate 2-way communication (remove hold): Press MUTE . Page 14 User's Manual Section 3. Using Your Model 4720 Security System To: Transfer a call to another touchpad Steps 1. Answer an incoming call by pressing TEL . 2. Put caller on hold by pressing MUTE . A short beep will be heard every 2 seconds until the MUTE button is pressed again. 3. Press the number of the touchpad to which you want to transfer the call. 4. Press ICOM and announce the call transfer to the person at the second touchpad. 5. To complete the call transfer, the person at the second touchpad should press TEL . Automatic Redialing 1. 2. To redial the last phone number called, press 9. Press TEL . Preprogrammed Time-out The time period is the same as the intercom time-out (see page 14). Memory Dialing To: Store a phone number in memory 1. Press TEL . 2. Press digits of the phone number you wish to store. 3. Press MEM . 4. Press either digit 1 or 2 (for memory location 1 or 2). Steps User's Manual Page 15 Model 4720 Commercial Security System To: Steps The phone number is now in memory and a call has been placed to the phone number. 5. Press TEL to terminate the call. Dial a memory phone number 1. Press digit 1 or 2 (for memory location 1 or 2). 2. Press TEL . Clear a phone number from memory 1. Press TEL . 2. Press MEM . 3. Press the digits of the phone number you wish to store. 4. Press either digit 1 or 2 (for memory location 1 or 2). 5. Press TEL . Page 16 User's Manual Section 3. Using Your Model 4720 Security System Programming Your 4720 Security System Your security dealer or installer will complete all initial programming for you. However, as time goes on, you will undoubtedly want to make changes. Most program changes will be handled by your installer, but resetting time and date displays and changing access codes are two functions you can do yourself from the touchpad. One important thing to remember is that your system is disabled when you are in programming mode. You will not be protected until you exit programming mode. Resetting the Time 1. 2. 3. 4. Press 9 . Press TEST . Enter your main access code. The display will now read TIME?. Enter a 6-digit time setting. The first digit is for the day of the week. Choose the number of the day from the list below: 1 Monday 2 Tuesday 3 Wednesday 4 Thursday The second digit is 0=AM or 1=PM Enter the last four digits as the actual time in hours and minutes. Upon pressing the sixth digit, the touchpad will return to its normal operation with the correct time in place. Example: To reset the time for Tuesday 3:15 PM you would enter the following: 5 Friday 6 Saturday 7 Sunday Remember to include a leading zero before 1-digit numbers when entering the time portion. User's Manual Page 17 Model 4720 Commercial Security System Resetting the Date If your system includes an on-site printer, the display will prompt you to set the date after setting the time. When the display reads DATE?, enter a 6-digit date in MMDDYY format. Upon pressing the sixth digit, the touchpad will return to its normal operation. Example: To reset the date for March 25, 1995, you would enter the following: Always remember to enter leading zeros for 1-digit months and days (03=March). Reprogramming Access Codes Do NOT program new access codes unless you check first with your installer. He or she will inform you as to which functions and time windows apply to each code. Make sure the system is disarmed and that you are NOT in set time mode. You can only reprogram access codes by using touchpads with English language LCD displays. Displaying Codes 1. 2. 3. 4. Press 7 . Press TEST . Enter your main access code. The display will read CODE 1:. To display the access code number you entered (for example, CODE 1: 5432), press TEST . To skip to the next code in the sequence, press TEST . To skip over more than one code, press CHM , enter the ID number of the code you wish to change (not the code itself), and then press TEST . 5. 6. Page 18 User's Manual