User manual SILENT KNIGHT REGENCY 4734C - ACCESS EXPANDER

MODEL 4734 SECURITY SYSTEM OWNER'S MANUAL TABLE OF CONTENTS 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 Page 1 1 1 3 5 6 7 9 9 11 SYSTEM OVERVIEW Introduction System components Features Types of alarms Other audible signals Access codes Model 3825 touchpad System status lights Touchpad function buttons 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 SYSTEM OPERATIONS If you make a mistake Entering access codes Arming the system (single-area system) Disarming the system (single-area system) Controlling auto-arming Arming/disarming (multi-area system) Bypassing a zone Unbypassing a zone Viewing system status Resetting an alarm Silencing (muting) a trouble condition Viewing alarm memory Viewing event history Enabling special features Access codes Setting the time (and date) Access 4300 system System testing Quick reference guide 12 12 12 12 14 15 15 16 17 17 18 18 18 19 19 20 22 23 23 25 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 PROGRAMMING Entering programming mode Selecting a menu Viewing menu selections Accept programming changes If you make a mistake while programming Exiting a menu Exit programming mode Time windows (menu 0) Access menu (menu 1) Holidays menu (menu 2) DST dates (menu 3) 27 27 27 27 27 27 28 28 28 29 30 31 4 4.1 4.2 4.3 IN CASE OF TROUBLE What happens when an alarm occurs In case of accidental activation Evacuation planning 32 32 32 32 5 5.1 5.2 5.3 APPENDIX Sample installations LCD display messages System data 34 34 35 36 Section 1: System Overview Introduction The Regency Model 4734 Access Expander is an add-on device to the 4720 security system, designed especially for businesses needing to control access for a large number of users. The 4734 enables you to easily control a large facility with access for 1,000 users and provides your business with dependable, 24-hour protection. The 4734 system has been custom programmed and installed using the components, options, and features that most closely meet your needs. Because the installation is managed by your local security company, your system may include some features not covered in this manual or may lack some features that are discussed. It is important that you familiarize yourself with how the 4734 operates. Please read this manual thoroughly. Knowing how to fully operate the system will allow you to obtain the highest degree of security and will prevent false alarms. If you have any questions that are not covered in this manual, contact your alarm system installer. Your installer can also help you fill out the system data pages at the back of this guide. The following sections describe the capabilities of the system in general terms. Operation instructions begin in section 2 on page 14. System Components The major components of your Model 4734 Security System are: · · · · Sensors and detectors Control communication panel (4720 base unit) Card access stations Touchpads 1 4734user.doc Sensors The system can monitor up to 80 different zones, or protection points, within your home or business. A variety of sensors, including door contact switches, motion detectors, smoke detectors, and heat detectors can be used. Control panel The 4734's control panel is the electronic center of the system, the part housed in the metal cabinet. All sensors, card access stations, and touchpads are connected to the panel. The panel issues signals that activate warning tones and alarm bells. It also notifies your security company's central monitoring station when these signals occur. The control panel contains a standby battery that is constantly being charged to provide many hours of system operation if you should experience a power failure. Card access stations Card access stations are the devices that control access to your premises. They are located at the entry to secured areas. Users present or swipe cards (or enter codes) at the access station to gain access to the controlled access area. If the card or code is valid, the door is temporarily unlocked to allow the user to enter. Your installation may include as many as 15 access stations. Touchpads Touchpads are the system component most visible to you. You will use them to arm or disarm (turn on or turn off) the system; assign access codes; activate the chime or interior features; and perform all other system functions. Your system may include up to 15 touchpads distributed throughout your premises. The majority of the rest of the manual is devoted to teaching you how to use the touchpads to operate and program your system. 2 4734user.doc Central Monitoring Station While not an actual system component, the central monitoring station (referred to throughout the rest of this manual as the "central station") is important to your security. When an alarm occurs on your premises, a signal is sent, via the telephone lines, to the central station. Central station personnel dispatch the appropriate authorities when they receive the signal. IMPORTANT: To comply with industry standards, the 4734 is equipped with line seizure. This means that any time the system's dialer needs to communicate with the central station, it will NOT be possible to use any telephones that are on the same line(s) as the security system. Normally this condition will last less than one minute, but under adverse telephone circuit conditions, could last for as long as 15 minutes. Features Zones Zones are protection points within your building. A zone can be a room, a section of a room, or a group of rooms. The 4734 allows you to assign up to 80 different zones. Some special types of zones are described below. Perimeter and Interior Zones If you choose to divide your premises into "perimeter" and "interior" zones, you can operate security for them separately. Perimeter zones include all outside entries, doors, and windows. Interior zones are locations inside the premises where occupants can move about freely while still protected from intrusion. 3 4734user.doc Exit/Entry Delay Zones The exit delay gives you time to leave the building after arming the system. Your system may be programmed to beep during the delay period. If a delayed zone is still active (that is, if someone is still in the zone) at the moment the exit delay elapses, it will cause an immediate alarm. The entry delay gives you time to disarm the system after entering the building. A beep will sound during the delay period. If the NO DELAY light is on, all delays are ignored. If anyone enters a zone while the system is armed, an alarm will sound immediately. Chime Zones When the system is disarmed, chime zones emit a warning sound whenever anyone enters them. Multi-area System The 4734 can divide your premises into up to 8 "areas," or groups of zones, that can be armed and disarmed independently. Special menus display on the touchpad allowing you to control your system easily. See section 3.3 for information on how to control a multi-area system. If you and your installer have decided to set up a multiarea system, your installer will create the areas for you. You can control who has access to each area. See programming access rights section (section 4.11) for more information. Instructions for operating a multi-area system are found throughout this guide. Auto-arming System Your system can be programmed to arm or disarm automatically at specified times. 4 4734user.doc A programmed number of minutes before the system autoarms, the touchpads display the number of minutes until arming will occur. The touchpads also beep every 10 seconds during this period. If you are using this feature, your installer will perform the necessary programming. The auto-arm delay can be canceled or extended, if desired. See section 3.4 for specific instructions. Panic Keys The POL , FIRE and AUX keys on the touchpad are known as "panic keys." If your installer has enabled these keys, they can be used to quickly send a signal to the central station that a particular alarm condition has occurred. Typically POL is used for police emergencies, FIRE for fire emergencies, and AUX for other, nonmedical emergencies that may occur at your site. Duress Alarm Feature This feature sends a duress alarm to the central station. If you choose to use this feature your installer will program one or two digits to act as duress triggers. You would use these numbers to activate a silent alarm during a duress situation. For example, if you are forced to disarm the system during a hold-up, you would press the digit(s) as if they were part of your access code. Your central station would receive the signal but lights or messages would not display on your touchpad and no audible alarm would sound. See section 3.19 for special information on choosing access codes if you are using the duress alarm feature. Code 2 Feature If you choose to use this feature, you can allow secondary users (cleaners, babysitters, etc.) to disarm the system one time. See section 3.17 for more information. 5 4734user.doc Intercom and Telephone Features Optional accessories allow your touchpads to be used as intercoms (either two-way or listen-only) or as hands-free telephones. Types of Alarms When the system is in alarm, the touchpads beep and display the alarm location, and the system speakers produce the high volume sounds described below. The alarms are ranked in priority order. Fire If the 4734 senses a fire, a high volume, high pitch pulsing alarm will sound and the system will send a fire alarm signal to the central station. Panic These alarms, triggered manually whenever anyone presses one of the panic keys from the touchpad, produce a slowly alternating, high/low pitch constant tone. Intrusion An intrusion (or burglary) alarm causes the 4734 to sound a high volume, alternating high/low pitch constant tone and to send a report to the central station. Tamper Alarm Your system may be protected against attempts to disable it. Components such as outside bell or siren enclosures, the control cabinet, and telephone equipment can be protected from unauthorized access or tampering. Your system can be set up to monitor and report these conditions to the central station. Tamper alarms sound a high volume, alternating high/low pitch constant tone (same as intrusion). 6 4734user.doc Auxiliary Alarms Flooding and furnace failure are two examples of auxiliary alarms. You and your alarm installer will decide if your installation needs any auxiliary alarms. Auxiliary alarms produce alternating high/low pitch pulsed tones. Other Audible Signals Other conditions, besides alarms, that cause audible signals are: Trouble condition A one-second beep every few seconds while a trouble condition exists. (A trouble condition is a situation in your system that is not as it should be. It could be a door left or forced open, a sensor failure, or other system problem.) Exit/entry delay One beep sounds each second during the entry delay time. The signal may also be emitted during the exit delay. Door chime A series of beeps sounds each time a perimeter door is opened or closed. Access Codes The following paragraphs describe the types of access codes. See section 3.19 to learn how to change codes and for special information about choosing codes. Access codes are 4 to 6-digit codes that allow persons to arm, disarm, and control your system. Anyone who has been assigned an access code must keep the code confidential. There are several types of access codes. They are the main access code (sometimes called the "master system 7 4734user.doc code"), primary access codes, and secondary access codes (also called "Code 2"). Main access code Your main access code allows you to program the system, including change other code numbers, assign access rights, and reset the time display. This is a master control code number which must be written down and stored in a safe place. Without the main access code, it is virtually impossible for anyone to reprogram your system. NOTE 1: Because the main access code can activate the WALK TEST, a system test during which the 4734 is temporarily unable to respond to fire alarms, this code cannot be used by an end-user in a UL commercial fire installation. If your installation is UL Listed for commercial fire, your installer will do any reprogramming or other tasks that require the use of the main access code. NOTE 2: Another master code, called "Code 0" or "installer's code," allows your installer to program your system initially. You have a right to know what this code is and to change it. Upon your request, your installer will show you how to do so. Primary access codes Primary access codes allow the user to arm or disarm the system. Secondary access codes (Code 2 feature) Secondary codes are typically used in residential installations. House guests, cleaning persons, and babysitters are examples of persons who might need a secondary access code. Secondary access codes can disarm the system one time only. See section 3.17 for more information. Model 4660C Touchpad 8 4734user.doc Door System Status Lights Alert Tone Sounder LCD (Liquid Crystal Display) READY ARMED INT BYPS NO DELAY INTERIOR CHIME MEM CODE 2 REGENCY MODEL 4660C TEL MUTE CHM 1 2 7 3 8 4 9 5 0 TEST STAT ICOM CLR DLY POL FIRE AUX 6 DOOR Function Buttons Digit Buttons Function Buttons MODEL 4660C System Status Lights The lights on the top left of the touchpad tell you information about your system, including whether certain features have been enabled or disabled. The meaning of each light is described below for your convenience. Refer to the sections where the feature is described if you need more information. In single-area systems, the term "areas controlled by this touchpad" means the entire premises. READY ON - Normal operating condition. All zones are ready to be armed. OFF - A zone is in a not ready condition. FLASHING - In both single- and multi-area systems, flashing indicates that the system is reporting to the central station. In a multi-area system, flashing also indicates that some of the areas controlled by this touchpad have not ready zones. ARMED ON - All areas controlled by this touchpad are armed. OFF - All areas controlled by this touchpad are disarmed. FLASHING - Some, but not all, areas controlled by this touchpad are armed. NO DELAY ON - All areas controlled by this touchpad will generate an alarm immediately. OFF - All areas controlled by this touchpad will not generate an alarm until the programmed amount of time has elapsed. FLASHING - Some, but not all, areas controlled by this touchpad will generate an alarm immediately. INTERIOR ON - All areas controlled by this touchpad have interior zones enabled. OFF - All areas controlled by this touchpad have interior zones disabled. (But perimeter zones are protected.) FLASHING - Some, but not all, areas controlled by this touchpad have interior zones enabled. CHIME ON - The chime feature is enabled. A warning tone will sound when anyone enters a chime zone. (The system is disarmed in this case.) 10 4734user.doc OFF - Chime feature disabled. (If the system is armed, an alarm, not a chime tone, sounds when anyone enters the zone.) FLASHING - Some, but not all, areas controlled by this touchpad have the chime feature enabled. Touchpad Function Buttons Some keys, when used for multi-area operation or programming, have different functions than those described here. Their alternate functions are described in the appropriate sections. INT DLY Turns the interior feature on and off. Turns the No Delay feature on and off, which makes delayed zones respond instantly. Use to allow entry to controlled areas. Digit buttons. Use for entering numerical information such as access codes. Displays zones that are not ready or are in trouble, and other system troubles. (If troubles exist, they display first when you press STAT , then not ready zones.) Bypasses (deactivates) individual zones or doors so that they will not be monitored. Also displays zones and doors that have been bypassed. Displays zones that were in an alarm condition since the last time the system was armed. Enables the code 2 feature. Silences an audible trouble signal. You must always press this key twice. Turns the chime feature on and off. DOOR 0-9 STAT BYPS MEM CODE 2 MUTE CHM 11 4734user.doc CLR Erases a mistake you may have made while entering data. Use to enter a variety of test modes (and to accept programming changes in program mode). Panic key. When pressed for one full second, this key sends an immediate alarm to the central station. Typically used for police emergencies. Panic key. When pressed for one full second, this key sends an immediate alarm to the central station. Typically used for fire emergencies. Auxiliary panic key. When pressed for one full second, this key sends an immediate alarm to the central station. Can be used for special emergency situations that can occur at your site. Activates the intercom feature. Activates the telephone feature. TEST POL FIRE AUX ICOM TEL Other Touchpads Other touchpads may be used with the 4734 but these may have slightly different buttons or indicator lights. The differences you will encounter if you are using one of the compatible touchpads are described below. *Model 4205 The 4205 touchpad is designed specifically for door access and does not have all the functions of the 4660C. Model 4660R Residential Touchpad The residential touchpad operates the same as the 4660C commercial model. The only difference is that there is no DOOR button on the 4660Rthe * button performs these functions. 12 4734user.doc *Model 4433 Touchpad The Model 4433's two * keys, when pressed simultaneously, cause a panic alarm. There is no "No Delay" indicator light or button with this model. The DOOR key is used for both the Code 2 and Door functions. The CHIME key is used for both the Chime and Interior functions. *Model 4533, 4553, and 4563 Touchpads The INSTANT key and indicator light on these models function the same as the DLY key and the No Delay indicator light on the 4660C. The CHM/INT key combines the functions of CHM and INT . You would press CHM/INT to perform either function. *Not UL Listed 13 Section 2: Access Control Operations NOTE: The Model 4734 Security System is not UL Listed for door access control. Up to 1,000 users can gain access to your secured premises by using card readers or touchpads. Up to 15 doors can be set up as access stations. Card readers can be either the card-swipe or proximity-reader type. If touchpads are used, users enter their access codes on a touchpad (instead of swiping or presenting a card). Touchpads and card readers can be combined for a total of 15 per installation. Authorized users gain access by sliding a card or by presenting a card or tag at the reader stationed at the door. The model 4300 is for card-swipe access using model 4301 cards. Models 4310 and 4312 are proximity readers, (model 4312 is weather-resistant for outdoor use). The 4310/12 reads model 4303 tags, which can be attached to a keychain, and model 4304 cards. Users can also access a door by entering a valid code at a touchpad stationed at the door. Using a Card or Proximity Reader To open a door using a card-swipe access card (model 4301), slide your card through the slot in the card reader. To open a door using a proximity access card (model 4304) or tag (model 4303), present your card or tag within 6 inches of the proximity reader. Using a Touchpad Press DOOR followed by your access code. (Some model touchpads do not have a DOOR key. Use the * key for door access with these models.) 14 If you prefer that system users use only cards, not codes, to access doors, you can program this by selecting a "card only" profile number. See section 4.11 for more information. 15 Remote Door Access Users can access any door/ touchpad they have been given access from any other door/touchpad. This would be useful, for example, for allowing another person to enter a door after an intercom conversation. 1. 2. 3. Enter the number of the door (1-15). Press DOOR (or present your access card). Enter a valid code (or present your access card). In this case, a valid code is one that is valid at both locations, the location of the person wanting access and the location of the person granting access. High Security Door High Security Option The high security option allows access to doors in high security sections of your installation. This access right should be given only to users who need to access the high security area. You can determine, through the user profile you assign to each user, which users will have the high security option. (See section 4.11 for more information on assigning access rights to users.) If you are using the high security door feature, a touchpad, in addition to a card/proximity reader, will be stationed at the high security door. Users who have access to high security areas of your installation must enter a PIN (personal identification number) on a touchpad after they display their cards. 1. Present your access card to the reader. (To remotely access a high security door, press the number of the door before presenting your access card.) When "ENTER CODE B" displays, enter your PIN. 2. 16 Section 3: Other System Operations If You Make a Mistake Press CLR any time to erase an incorrect command. Entering Access Codes Many system operations, including resetting an alarm, bypassing a zone, and conducting a system test require you to enter a valid access code. When you enter your code at a touchpad, you have five seconds to enter each digit. If you pause longer than five seconds, the touchpad will beep and display "TRY AGAIN." You will have to reenter the code from the beginning. Multi-area System Operation Many multi-area systems operate the same as single-area systems, except that any feature you activate or deactivate is valid only in areas to which you have access. When you're using a touchpad available to more than one area, you must enter your access code to perform any function. When you enter your access code, the area menu displays. See section 3.4 for more information about the area menu. If a touchpad is programmed for use in only one area, operations are performed the same as with a single-area system. Area Menu The area menu lets you control individual areas to which you have been given access. The area menu is always used in a multi-area system. It can also be used in a single-area system if your installer has enabled it. When you enter your access code, the display will show the status of the first area that you have access to and a menu. The first line of the display shows the status of the area. The second displays "Command?", then the options that are available to you. The options repeat until you make a selection. 17 When used in the area menu, most keys have the same function as described in section 1.9, but a few are different. For your convenience, the table below lists all the keys available with the area menu. Key 0 Function Disarms all areas to which the user has access and returns to the normal operating display. Also resets alarms for all areas in alarm. Arm/disarm the area currently being displayed. Also resets alarms for the area shown. Arms all areas to which the user has access and returns to the normal operating display. (The areas must be ready to arm.) Allows the user to set the arm delay. After pressing 3 , press the number of minutes desired, then press TEST . Press 0 to cancel the auto-arm delay (and prevent the auto-arm.) TEST Skips to the next area when performing any of the above functions. Bypasses/unbypasses a zone. Toggles the chime feature in the area. Exits area mode. Toggles the code 2 feature in the area. Enables/disables entry and exit delays in the area. Turns the area's interior zones on or off. Silences trouble condition in area. Shows any not ready zones in the area. 1 2 3 BYPS CHM CLR CODE 2 DLY INT MUTE STAT 18