User manual SMC SMC2802W

EZ ConnectTMg 2.4 GHz 54Mbps Wireless PCI Card User Guide The easy way to make all your network connections 38 Tesla Irvine, CA 92618 Phone: (949) 679-8000 March 2004 Pub No: R01 Copyright Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice. Copyright © 2004 by SMC Networks, Inc. 38 Tesla Irvine, CA 92618 Trademarks: SMC is a registered trademark; and EZ Connect is a trademark of SMC Networks, Inc. Other product and company names are trademarks or registered trademarks of their respective holders. Compliances Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna · Increase the separation between the equipment and receiver · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected · Consult the dealer or an experienced radio/TV technician for help FCC Caution: To assure continued compliance, (example - use only shielded interface cables when connecting to computer or peripheral devices) any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT STATEMENT FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (8 in) between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. i Compliances Industry Canada - Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matérial brouilleur: "Appareils Numériques," NMB-003 édictée par l'Industrie. EC Conformance Declaration - Class B SMC contact for these products in Europe is: SMC Networks Europe, Edificio Conata II, Calle Fructuós Gelabert 6-8, 2o, 4a, 08970 - Sant Joan Despí, Barcelona, Spain. This information technology equipment complies with the requirements of the Council Directive 89/336/EEC on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility and 73/23/EEC for electrical equipment used within certain voltage limits and the Amendment Directive 93/68/ EEC. For the evaluation of the compliance with these Directives, the following standards were applied: RFI Emission: · Limit class B according to EN 55022:1998, IEC 60601-1-2 (EMC, medical) · Limit class B for harmonic current emission according to EN 61000-3-2/1995 · Limitation of voltage fluctuation and flicker in low-voltage supply system according to EN 61000-3-3/1995 Immunity: · Product family standard according to EN 55024:1998 · Electrostatic Discharge according to EN 61000-4-2:1995 (Contact Discharge: ±4 kV, Air Discharge: ±8 kV) · Radio-frequency electromagnetic field according to EN 61000-4-3:1996 (80 - 1000 MHz with 1 kHz AM 80% Modulation: 3 V/m) · Electrical fast transient/burst according to EN 61000-4-4:1995 (AC/DC power supply: ±1 kV, Data/Signal lines: ±0.5 kV) · Surge immunity test according to EN 61000-4-5:1995 (AC/DC Line to Line: ±1 kV, AC/DC Line to Earth: ±2 kV) ii · Immunity to conducted disturbances, Induced by radio-frequency fields: EN 61000-4-6:1996 (0.15 - 80 MHz with 1 kHz AM 80% Modulation: 3 V/m) · Power frequency magnetic field immunity test according to EN 61000-4-8:1993 (1 A/m at frequency 50 Hz) · Voltage dips, short interruptions and voltage variations immunity test according to EN 61000-4-11:1994 (>95% Reduction @10 ms, 30% Reduction @500 ms, >95% Reduction @5000 ms) LVD: MDD: · EN 60950 (A1/1992; A2/1993; A3/1993; A4/1995; A11/1997) · IEC 60601-1 iii Compliances iv TABLE OF CONTENTS EZ ConnectTMg 2.4 GHz 54 Mbps Wireless PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Package Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hardware Description . . . . . . . . . . . . . . . . . . . . . . . 5 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . 6 Driver and Utility Installation . . . . . . . . . . . . . . . . . 9 Using the Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Utility Configuration . . . . . . . . . . . . . . . . . . . . . . . 14 Using the SMC2802W Utility Program . . . . . . . . . . . . . . . . . . . 14 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Link information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 IP information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Version information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Network Configuration and Planning . . . . . . . . . 25 Network Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Ad Hoc Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Infrastructure Wireless LAN . . . . . . . . . . . . . . . . . . . . . . 26 Setting the Communication Domain . . . . . . . . . . . . . . . . . . . . . 27 Stationary Wireless PCs . . . . . . . . . . . . . . . . . . . . . . . . . 27 Roaming Wireless PCs . . . . . . . . . . . . . . . . . . . . . . . . . . 27 v TABLE OF CONTENTS Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .29 Adapter Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . 29 Network Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . 30 SMC2802W Maximum Distance Table . . . . . . . . . . . . . 31 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 vi EZ CONNECTTMG 2.4 GHZ 54 MBPS WIRELESS PCI CARD SMC's EZ ConnectTMg 2.4 GHz 54 Mbps Wireless PCI Card (SMC2802W) is a 54 Mbps wireless network adapter for desktop PCs that seamlessly integrates with existing Ethernet networks. This solution offers a high data rate and reliable wireless connectivity with considerable cost savings over wired LANs (which include long-term maintenance overhead for cabling). Just install enough wireless access points to cover your network area, plug wireless cards into your desktop computers, and start networking. Using this card in conjunction with SMC2870W wireless access points, you can create an instant network that integrates seamlessly with 10/100 Mbps Ethernet LANs. Moving or expanding your network is as easy as moving or installing additional access points ­ no wires! Features · · · · Up to 54 Mbps data rate Wireless connection without the hassles and cost of cabling Greater flexibility to locate or move networked computers Integrates with or replaces wired LANs at dramatically lower cost than wired alternatives 1 APPLICATIONS · · · · Seamless connectivity to wired Ethernet LANs augments existing networks quickly and easily Easy installation Working range up to 160 m (528 ft) at 54 Mbps, or up to 350 m (1,155 ft) at 1 Mbps for indoor communications Direct Sequence Spread-Spectrum (DSSS) technology provides robust, interference-resistant and secure wireless connection Supports a wide range of systems (Windows 98SE/Me/2000/XP) Plug-and-Play Provides a user-friendly interface for configuration Enhances your network security with WEP data encryption Removable antenna · · · · · Applications EZ Connect wireless products offer fast and reliable network access for wireless clients in applications such as: · Remote access to corporate network information Email, file transfer, and terminal emulation · Difficult-to-wire environments Historic or old buildings, asbestos installations, and open areas where wiring is difficult to employ 2 SYSTEM REQUIREMENTS · Frequently changing environments Retailers, manufacturers, and banks who frequently rearrange the workplace and change location · Temporary LANs for special projects or peak time Trade shows, exhibitions, and construction sites that need to set up for a short time period. Retailers, airline, and shipping companies who need additional workstations for peak periods. Auditors who require workgroups at customer sites · Access to databases for mobile workers Doctors, nurses, retailers, office workers who need access to databases while being mobile in a hospital, retail store, office, campus etc. · SOHO users SOHO (Small Office Home Office) users who need quick and easy installation of a small computer network System Requirements Before you install the SMC2802W Wireless PCI Card, check your system for the following requirements: · A computer with a bus-mastered PCI slot, and PCI card and socket services compliant with revision 2.2 of the PCI specification Windows 98SE/Me/2000/XP (have the Windows OS installation CD ready for use during driver installation) A minimum of 6 Mbytes of free disk space for installing the driver and utility program · · 3 PACKAGE CHECKLIST · Another IEEE 802.11b/g compliant device installed in your network, such as the SMC2870W Wireless Access Point, or another computer with a wireless adapter Package Checklist The EZ ConnectTMg 2.4 GHz 54 Mbps Wireless PCI Card package includes: · · · · 1 EZ ConnectTMg 2.4 GHz 54 Mbps Wireless PCI Card 1 EZ Installation Wizard and Documentation CD 1 External Antenna 1 Quick Installation Guide Please register this product and upgrade the product warranty at SMC's web site at www.smc.com Please inform your dealer if there are any incorrect, missing, or damaged parts. If possible, retain the carton, including the original packing materials. Use them again to repack the product if there is a need to return it for repair. 4 HARDWARE DESCRIPTION The SMC2802W Wireless PCI Card supports up to 54 Mbps connections. This card is fully compliant with the specifications defined in IEEE 802.11g standard. It is designed to complement PCI Local Bus computers and supports Windows 98SE/Me/2000/ XP. LED Indicators The SMC2802W Wireless PCI Card includes two status LED indicators, as described in the following table. LED Power/ Link Status On Flashing Activity Flashing Description Indicates a valid connection with an access point. Indicates that the SMC2802W Wireless PCI Card is operating in the 802.11 ad hoc mode. Indicates that the SMC2802W Wireless PCI Card is browsing active access points. 5 HARDWARE INSTALLATION HARDWARE INSTALLATION Warning: · This network adapter requires a PC and BIOS that supports the PCI Local Bus Specification v2.2 or later. If you are installing in an older computer model, upgrade the BIOS to the latest version. Network cards are sensitive to static electricity. To protect the card, avoid touching its electrical components and always touch the metal chassis of your computer before handling the card. · 1. Switch off the computer, unplug the power cord, and remove the computer's cover. 2. Select an available bus-mastering PCI slot and remove the cover bracket. 3. Detach the antenna from the SMC2802W Wireless PCI Card before inserting the card into a PCI slot. 6 HARDWARE INSTALLATION 4. Insert the network card into the slot so that it is firmly seated. Screw the card's bracket securely into the computer's chassis. Note: Be careful that it does not touch any conducting parts on the computer motherboard. 5. Attach the antenna to the SMC2802W Wireless PCI Card. 6. Replace the chassis cover on your computer and power it on. 7. The SMC2802W Wireless PCI Card should be automatically configured by the host computer's BIOS. However, if you have an older computer, you may have to manually configure the computer's BIOS settings. 8. The installation CD contains all drivers for this card. Please read the RELEASE.TXT file on the disk for a list of all drivers. A text file is included with each driver to detail the proper installation procedure. 7 HARDWARE INSTALLATION 9. Install the Utility program for your SMC2802W Wireless PCI Card. The SETUP.EXE file of the utility program can be found on the CD. 10. Any new or updated drivers can be downloaded from SMC's web site (see the back cover of this guide). 8 DRIVER AND UTILITY INSTALLATION The SMC2802W EZ Installation Wizard and Documentation CD that comes with the package contains all the software drivers. Any new or updated software can be downloaded from SMC's web site at: http://www.smc.com/index.cfm?action=tech_support_support_tools Using the Installation Wizard 1. Insert the EZ Installation Wizard and Documentation CD into your CD-ROM drive. The program will auto-run. The Choose Setup Language window will appear, choose the language you want to use. Click OK. 9 USING THE INSTALLATION WIZARD 2. Click the Install Driver/Utility option on the wizard. The EZ Installation Wizard will start installing files into your system, this may take a few minutes. 3. This message will then appear, click OK. 10 USING THE INSTALLATION WIZARD 4. The InstallShield Wizard Complete message will appear, select No, then click Finish. Turn off your PC and plug the SMC2802W adapter into your computer. Note: Please be sure to turn off your computer before inserting the adapter to avoid serious damage to your PC. 11 USING THE INSTALLATION WIZARD 5. After inserting the adapter into the computer and turn your PC back on. Windows XP will automatically detect the new hardware and prompt you to install the driver. Check Install the software automatically, and then click Next. 6. Click "Continue Anyway." Note:Do not select "STOP Installation," as this will cancel the installation process, and the drivers will not be installed properly. 12 USING THE INSTALLATION WIZARD 7. After the software has been installed, click Finish to complete the driver installation. 13 UTILITY CONFIGURATION Using the SMC2802W Utility Program Once the installation is complete, the configuration utility can be accessed from the Start menu, or you can access it through the quick launch icon. When the utility program is running, there will be a quick launch icon in the lower right-hand corner of the task bar. If the icon is GREEN, you have a good connection. If it shows RED, try to turn the antenna in a different direction, or move closer to the access point on your network. If the icon is still RED, then follow the procedures described below, and verify that the SSID and radio channel are configured to match the settings on the access point to which you want to connect. Double-clicking the quick launch icon will open the SMC2802W 54 Mbps WLAN Utility, providing quick access to the adapter settings. The configuration utility includes the following tabs: Configuration ­ Allows you to set parameters for the adapter. Link information­ Shows the connection status. IP information­ Displays TCP/IP data. Site Survey­ Scans/Shows all wireless devices within the adapter's signal range. Version information­ Shows the driver and utility version information. 14 USING THE SMC2802W UTILITY PROGRAM Configuration When you start the SMC2802W 54 Mbps Wireless PCI Card utility, the information window for the SMC2802W is shown as in the figure below. Select Profile ­ You can specify a profile name for a specific configuration of parameters. New ­ Click this button to set up a new profile. Save ­ To save a new profile after configuring the settings, click Save. Delete ­ To delete a profile, select the profile from the drop-down menu in the Select Profile field, then click Delete. 15 USING THE SMC2802W UTILITY PROGRAM SSID ­ The Service Set ID (SSID) string for the wireless network to which you want to connect. To roam among multiple access points, set the SSID to ANY to allow connection to any access point within the signal range. (Default setting: ANY) Channel ­ If you are setting up an ad hoc wireless network, set the channel number to the same radio channel as that used by the other wireless clients in your group. However, if you are connecting to a network via an access point, then the channel is automatically set by the access point to the channel that it uses. (See "Network Topologies" on page 25.) You only need to manually set the channel when the Operating Mode is 802.11 Ad Hoc. Note: The available channel settings are limited by local regulations which determine the number of channels that are available. Transmit Rate ­ Indicates the data transmission rate. Select an appropriate speed from the pull-down menu. Lower settings may improve throughput in environments hostile to radio transmission. (Default: Auto) Operating Mode ­ Set the adapter's operating mode to 802.11 Ad Hoc for network configurations that do not have an access point, or to Infrastructure for connections with an access point. (Default: Infrastructure) Tx Power ­ Move the slider bar up and down to increase or reduce the transmission power. Encryption ­ To enable the Wired Equivalent Privacy (WEP) function, set this to 128-bit or 64-bit. 16 USING THE SMC2802W UTILITY PROGRAM The WEP mechanism implemented in the adapter is based on the RC4 encryption algorithm. The encryption keys are provided to ensure data confidentiality. WEP protects your wireless network against eavesdropping and unauthorized access. If WEP is in use, all clients on the same network must use the same WEP key settings in order to communicate with each other. Key type ­ Select Hex or ASCII. Default Key ­ Choose one Key for encryption. If you are using a key generated from a passphrase, you must use the same passphrase and key on each client. Passphrase ­ Check this box to auto-generate keys for encryption. First, check this box, then enter a string of characters into the space. Encryption keys will be generated automatically. When encryption is set to 128-bit, only one key will be generated. If encryption is set to 64-bit, 4 keys will be generated. Note that you must use the same Passphrase and Default Key on all the clients in your network. Note: A passphrase string can consist of up to 32 alphanumeric characters. How to set up WEP To use the WEP function, take the following steps: 1. Select 128-bit or 64-bit in the Encryption field. 2. To automatically generate keys, check the Passphrase box, and type in a string of characters in this field. 3. In the Default key field, select one key as the key to use for encryption. 4. Click Apply changes to allow the settings to take effect. 17 USING THE SMC2802W UTILITY PROGRAM Or 1. Select 128-bit or 64-bit in the Encryption field. 2. In the Key type field, select ASCII or Hex. 3. In the Default key field, select one key to use as the encryption key. 4. Manually type in a string of characters in the corresponding key number field that you selected in step 3. 5. Click Apply changes to allow the settings to take effect. Note: When setting up WEP without using the Passphrase function, if the Key Type is set to Hex, only hexadecimal characters (range: 0~9 and A~F) can be used. When Encryption is set to 64-bit, a maximum of 10 Hex characters can be entered in the key field. When Encryption is set to 128-bit, a maximum of 26 Hex characters can be used. If the Key Type is set to ASCII, and Encryption is set to 64-bit, then 5 ASCII digits can be used in the Key field. For 128-bit Encryption, 13 ASCII characters can be used. 18 USING THE SMC2802W UTILITY PROGRAM Link information The Link information screen displays information on the current wireless network to which you are connected. Associated BSSID ­ The MAC address of the access point to which the adapter is connected in the infrastructure mode. In the ad hoc network, the BSSID is a random number generated by the first station that communicates with other stations in the network. This information is only displayed, and not configurable. Clients that have been associated with the same access point, will display the same BSSID. Channel ­ The channel used to connect with the wireless device. 19 USING THE SMC2802W UTILITY PROGRAM Note: The available channel settings are limited by local regulations that determine the number of channels that are available. Current Tx Rate ­ Indicates the data transmission rate. SSID ­ The service set identification of the wireless network that the adapter is connected to. Throughput ­ Shows the total number of data packets transmitted and received. Link Quality ­ Shows the link quality of the wireless connection. Signal Strength ­ Shows the strength of the connection between the adapter and the access point. 20 USING THE SMC2802W UTILITY PROGRAM IP information The IP information screen displays TCP/IP information for the adapter. Now that you have configured your wireless adapter to connect to the wireless network, your adapter needs to obtain new network settings. By releasing old IP settings and renewing them with settings from the access point, you will also verify that the adapter is configured correctly. IP Address ­ Internet address of your computer. IP Netmask ­ A mask used to determine what subnet an IP address belongs to. Host Name ­ The computer's name on the network. 21 USING THE SMC2802W UTILITY PROGRAM Gateway ­ The IP address of the network gateway. Release ­ Click on this button to release the IP address. Renew ­ Click on this button to get a new IP address. Site Survey The Site Survey screen scans and displays available wireless devices within range. Choose one of them to connect to by double-clicking on an entry. Rescan - Click this button to scan for available connections. SSID ­ Service Set ID. See "Configuration" on page 15. 22 USING THE SMC2802W UTILITY PROGRAM BSSID ­ Basic Service Set ID. See "Link information" on page 19. Channel ­ The radio channel on which the access point operates. Encryption ­ This shows if WEP has been enabled, if there is a key icon in the column, the encryption function is enabled. Signal ­ This signifies the signal strength from the station to the listed access points. Network Type ­ This shows the operating mode of listed wireless devices. Radio Type ­ Shows the wireless network is operating in 802.11g or 802.11b mode. The SMC2802W Wireless PCI Card has backward compatibility, so, an 802.11g adapter can connect directly with an 802.11b access point (and vice versa). 23 USING THE SMC2802W UTILITY PROGRAM Version information The following screen shows the current version information of the driver and configuration utility. 24 NETWORK CONFIGURATION AND PLANNING SMC's EZ Connect Wireless Solution supports a stand-alone wireless network configuration, as well as an integrated configuration with 10/100 Mbps Ethernet LANs. The SMC2802W can be configured as: · · Ad hoc - for small groups that only communicate with each other Infrastructure - for mixed wired/wireless LANs Network Topologies Ad Hoc Wireless LAN An ad hoc wireless LAN consists of a group of computers, each equipped with a wireless adapter, connected via radio signals as an independent wireless LAN. Computers in a specific ad hoc wireless LAN must be configured to the same radio channel. An ad hoc wireless LAN can be used in a SOHO or temporary environment. Ad Hoc Wireless LAN Notebook with Wireless USB Adapter Notebook with Wireless PC Card PC with Wireless PCI Adapter 25 NETWORK TOPOLOGIES Infrastructure Wireless LAN The SMC2802W also provides wireless workstations with access to a wired LAN. An integrated wired and wireless LAN is called an Infrastructure configuration. A Basic Service Set (BSS) consists of a group of wireless PC users and an access point that is directly connected to the wired LAN. Each wireless PC in this BSS can talk to any computer in its wireless group via a radio link, or access other computers or network resources in the wired LAN Infrastructure via the access point. The Infrastructure configuration not only extends the accessibility of wireless PCs to the wired LAN, but also extends the effective wireless transmission range for wireless PCs by passing their signal through one or more access points. A wireless Infrastructure can be used for access to a central database, or for connection between mobile workers, as shown in the following figure. Wired LAN Extension to Wireless Adapters File Server Desktop PC Switch Notebook with Wireless PC Card Adapter Access Point PC with Wireless PCI Adapter 26 SETTING THE COMMUNICATION DOMAIN Setting the Communication Domain Stationary Wireless PCs The Basic Service Set (BSS) is the communication domain for each access point. For wireless PCs that do not need to support roaming, set the Service Set Identifier (SSID) for the wireless card to the SSID of the access point to which you want to connect. Check with your network administrator for the SSID. Roaming Wireless PCs A wireless Infrastructure can also support roaming for mobile workers. More than one access point can be configured to create an Extended Service Set (ESS). By placing the access points so that a continuous coverage area is created, wireless users within this ESS can roam freely. All wireless adapters and access points within a specific ESS must be configured with the same SSID and to the same radio channel. File Server Desktop PC Wireless Cell Coverage Area Switch Notebook with Wireless PC Card Adapter PC with Wireless PCI Adapter Access Point Access Point PC with Wireless PCI Adapter Notebooks with Wireless PC Card Adapters Seamless Roaming 27 SETTING THE COMMUNICATION DOMAIN Before setting up an ESS for roaming, you need to choose a clear radio channel and a suitable location for the access points to maximize performance. (Refer to "Troubleshooting" on the following page for detailed information.) 28 TROUBLESHOOTING Check the following troubleshooting items before contacting SMC Technical Support. Adapter Installation Problems If your computer cannot find the SMC2802W Wireless PCI Card, or the network driver does not install correctly, check the following: · Make sure the adapter is securely seated in the PCI slot. Check for any hardware problems, such as physical damage to the card's connector. Try the card in another PCI slot. If this also fails, test your computer with another SMC2802W Wireless PCI Card that is known to operate correctly. Make sure your computer is using the latest BIOS. If there are other network adapters in the computer, they may be causing conflicts. Remove other adapters from the computer and test the wireless adapter separately. Check for a defective computer or PC connection by trying the adapter in another computer that is known to operate correctly. · · · · 29 NETWORK CONNECTION PROBLEMS Network Connection Problems If the Link LED on the SMC2802W does not light, or if you cannot access network resources from the computer, check the following: · · · · Make sure the correct software driver is installed for your operating system. If necessary, try reinstalling the driver. Make sure the computer and other network devices are receiving power. The access point you want to attach to may be defective. Try using another access point. If you cannot access a Windows service on the network, check that you have enabled and configured the service correctly. If you cannot connect to a particular server, be sure that you have access rights and a valid ID and password. If you cannot access the Internet, be sure you have configured your system for TCP/IP. · If your wireless station cannot communicate with a computer in the Ethernet LAN when configured for Infrastructure mode, check the following: · · · Make sure the access point that the station is associated with is powered on. If you still cannot connect, change the access point and all the stations within the BSS to another radio channel. Make sure the SSID is the same as that used by the BSS configured on the access point, or the same as that used by the access points in the extended service set (ESS). 30 NETWORK CONNECTION PROBLEMS SMC2802W Maximum Distance Table Important Notice Maximum distances posted below are actual tested distance thresholds. However, there are many variables such as barrier composition and construction, as well as local environmental interference that may impact your actual distances and cause you to experience distance thresholds far lower than those posted below. If you have any questions or comments regarding the features or performance of this product, or if you would like information regarding our full line of wireless products, visit us at www.smc.com, or call us toll-free at 800.SMC.4YOU. SMC Networks stands behind every product sold with a 30-day satisfaction guarantee and a limited-lifetime warranty. SMC2802W Wireless PCI Card Maximum Distance Table Environmental Condition Speed and Distance Ranges 11Mbps Outdoors: A line-of-sight environment with no interference or obstruction between the access point and users. Indoors: A typical office or home environment with floor to ceiling obstructions between the access point and users. 160 m (528ft) 5.5 Mbps 2 Mbps 1 Mbps 195 m (640 ft) 255 m (837 ft) 350 m (1155 ft) 72 m (236 ft) 73 m (240 ft) 73 m (240 ft) 75 m (246 ft) 31 NETWORK CONNECTION PROBLEMS SMC2802W Wireless PCI Card Maximum Distance Table Environmental Condition 54 Mbps Speed and Distance Ranges 48 Mbps 36 Mbps 24 Mbps 18 Mbps 12 Mbps 6-9 Mbps 60 m 90 m 150 190 220 270 350 Outdoors: (197 ft) (295 ft) (492 ft) (623 ft) (722 ft) (886 ft) (1155 ft) A line-of-sight environment with no interference or obstruction between the access point and users. Indoors: A typical office or home environment with floor to ceiling obstructions between the access point and users. 40 50 60 65 70 110 180 (131 ft) (164 ft) (197 ft) (213 ft) (230 ft) (361 ft) (591 ft) 32 SPECIFICATIONS Below is an outline of the technical specifications for the SMC2802W. Functional Criteria Data Rate: Operating Range: Up to 54 Mbps Indoor: up to 18 m (60 ft) at 54 Mbps up to 80 m (262 ft) at 1 Mbps Outdoor: up to 100 m (328 ft) at 54 Mbps up to 560 m (1837 ft) at 1Mbps Orthogonal Frequency Division Multiplexing (OFDM) Complementary Code Keying (CCK) USA (FCC): 2412~2462 MHz Canada (IC): 2412~2462 MHz Europe (ETSI) 2412~2472 MHz France: 2457~2472 MHz Japan: 2412~2484 MHz USA, Canada: 11 channels ETSI: 13 channels France: 4 channels Japan: 14 channels -80 dBm (typical) >+11 dBm (without antenna) Radio Signal Modulation: Operating Frequency: Operating Channel: Sensitivity: Output Power: 33 SPECIFICATIONS Physical Characteristics Power Consumption: TX: 480 mA Max, RX: 350 mA Max Dimensions: 120 x 62 mm (4.72 x 2.44 in) LED Indicator: Power/Link, Activity Host Interface: PCI Spec v. 2.2 Antenna Antenna type: External detachable Frequency Band: 2.4~2.5 GHz Impedance: 50 Ohms Nominal Gain: 2.0 dBi Peak Radiation: Omni directional Polarization: Vertical VSWR (Voltage Standing Wave Ratio): <= 2.0 Connector: Reverse SMA (SubMiniature version A) Temperature Operating: -20 to 65 °C (-4 to 149 °F) Storage: -30 to 75 °C (-22 to 167 °F) Standards Conformance Wireless Standard: IEEE 802.11b and IEEE 802.11g Media Access Protocol: CSMA/CA with ACK Environmental Temperature: Humidity: Vibration/Shock/Drop: Certification General Safety: Operating: 0 to 50 °C (32 to 122 °F) Storage: 0 to 70 °C (32 to 158 °F) 5 to 90% (non-condensing) IEC 68-2-34, IEC 68-2-27, IEC68-2-32 R&TTE Directive 1999/5 EC EN 60950 (6.2000) 99/519/EC EN 50360 EN 301 489-1/17 EN 301 328-2 EMC: Radio: 34 SPECIFICATIONS Software Drivers NDIS Drivers: Windows 98 SE Windows Me Windows 2000 Windows XP 35 SPECIFICATIONS 36 FOR TECHNICAL SUPPORT, CALL: From U.S.A. and Canada (24 hours a day, 7 days a week) (800) SMC-4-YOU; Phn: (949) 679-8000; Fax: (949) 679-1481 From Europe : Contact details can be found on www.smc-europe.com or www.smc.com INTERNET E-mail addresses: techsupport@smc.com european.techsupport@smc-europe.com Driver updates: http://www.smc.com/index.cfm?action=tech_support_drivers_downloads World Wide Web: http://www.smc.com http://www.smc-europe.com FOR LITERATURE OR ADVERTISING RESPONSE, CALL: U.S.A. and Canada: (800) SMC-4-YOU; Fax (949) 679-1481 Spain: 34-91-352-00-40; Fax 34-93-477-3774 UK: 44 (0) 1932 866553; Fax 44 (0) 118 974 8701 France: 33 (0) 41 38 32 32; Fax 33 (0) 41 38 01 58 Italy: 39 (0) 335 5708602; Fax 39 02 739 14 17 Benelux: 31 33 455 72 88; Fax 31 33 455 73 30 Central Europe: 49 (0) 89 92861-0; Fax 49 (0) 89 92861-230 Nordic: 46 (0) 868 70700; Fax 46 (0) 887 62 62 Eastern Europe: 34 -93-477-4920; Fax 34 93 477 3774 Sub Saharian Africa: 216-712-36616; Fax 216-71751415 North West Africa: 34 93 477 4920; Fax 34 93 477 3774 CIS: 7 (095) 7893573; Fax 7 (095) 789 35 73 PRC: 86-10-6235-4958; Fax 86-10-6235-4962 Taiwan: 886-2-8797-8006; Fax 886-2-8797-6288 Asia Pacific: (65) 238 6556; Fax (65) 238 6466 Korea: 82-2-553-0860; Fax 82-2-553-7202 Japan: 81-45-224-2332 ; Fax 81-45-224-2331 Australia: 61-2-8875-7887; Fax 61-2-8875-7777 India: 91-22-8204437 ; Fax 91-22-8204443 If you are looking for further contact information, please visit www.smc.com, www.smc-europe.com, or www.smc-asia.com. 38 Tesla Irvine, CA 92618 Phone: (949) 679-8000 Model Number: SMC2802W Revision number: E032004-R01