SMC2862W-G EZ ConnectTM g Wireless USB 2.0 Adapter User Guide From SMC's EZ ConnectTM line of small office, home office networking products March 2004 TABLE OF CONTENTS System Requirements . . . . . . . . . . . . . . . . . . . . . . 1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Driver Installation - Option 1 (Recommended) . . . . 7 Other Setup Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Driver Installation - Option 2 . . . . . . . . . . . . . . . . . 9 Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Driver Verification . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Utility Installation . . . . . . . . . . . . . . . . . . . . . . . . . 15 Windows 98SE/Me/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Utility Configuration . . . . . . . . . . . . . . . . . . . . . . . 19 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Link Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 IP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Disable Wireless Zero Configuration in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 i Table of Contents Maximum Distance Table . . . . . . . . . . . . . . . . . . .31 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .33 Technical Specifications . . . . . . . . . . . . . . . . . . . .37 Frequently Asked Questions . . . . . . . . . . . . . . . .39 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Legal Information and Contacts . . . . . . . . . . . . . . .v ii SYSTEM REQUIREMENTS · · · · · · A PC running Windows 98SE/Me/2000/XP. A CD-ROM drive. An available USB 2.0 port. A minimum of 32MB RAM and 300MHz CPU. A minimum of 10MB available hard disk space for utility and driver installation. Another IEEE 802.11b or 802.11g compliant device installed in your network, such as the BarricadeTM g 2.4GHz 54Mbps Wireless Broadband Router with Print Server (SMC2804WBRP-G), or another wireless adapter, such as the EZ ConnectTM g 2.4GHz 54Mbps Wireless PCI Card (SMC2802W). 1 PACKAGE CONTENTS After unpacking the EZ ConnectTM g 2.4GHz 54 Mbps Wireless USB 2.0 Adapter, check the contents of the box to be sure you have received the following components: · · · · 1 SMC2862W-G EZ ConnectTM g 2.4GHz 54 Mbps Wireless USB 2.0 Adapter. 1 USB extension cable. 1 EZ Installation Wizard and Documentation CD. Quick Installation Guide. Immediately inform your dealer in the event of any incorrect, missing or damaged parts. If possible, please retain the carton and original packing materials in case there is a need to return the product. Please register this product and upgrade the product warranty at SMC's Web site: www.smc.com or www.smc-europe.com. 3 GETTING STARTED Warning: Network adapters are sensitive to static electricity. To protect the adapter, always touch the metal chassis of your computer before handling the card. 1. Turn on your computer and insert the EZ Installation Wizard, and Documentation CD. Run the utility software and then reboot when requested. 2. Find an available USB slot in your computer. 3. Carefully insert the USB adapter's Type-A plug (i.e., the flat plug) into the USB port. 4. Press until it is firmly seated in the port. 5 DRIVER INSTALLATION OPTION 1 (RECOMMENDED) Note: Installation processes will require the use of your original, licensed copy of Windows. Please have your Windows CD available BEFORE proceeding with the installation. This installation method makes the process as simple and Plug-and-Play as possible. Simply run the EZ Installation Wizard, reboot your machine and insert your EZ ConnectTM g SMC2862W-G 2.4GHz 54Mbps Wireless USB 2.0 Adapter. It's as easy as 1-2-3. Step 1: Insert the EZ Installation Wizard and Documentation CD in the CD-ROM drive. Step 2: Click the [Install Driver/Utility] button. 7 Driver Installation - Option 1 (Recommended) Step 3: Please shut down your machine and insert your SMC2862W-G. Once the Windows Operating System is booted up, it will find the new hardware and automatically install it. Other Setup Processes The following are Operating System-specific options that may appear during this installation procedure: Windows 98/Me: If you are using Windows 98, you must have your original Windows CD on hand. In Windows Me, the installation process is fully Plug-and-Play. Windows 2000/XP: Select [Install the software automatically] if prompted and click [Next] to complete the installation. Continue to the Utility Configuration section for documentation on how to use the utility application for your SMC2862W-G. 8 DRIVER INSTALLATION OPTION 2 Windows 98SE Note: Installation processes will require the use of your original, licensed copy of Windows. Please have your Windows CD available BEFORE proceeding with the installation. Step 1: After you have inserted the EZ ConnectTM g SMC2862W-G 2.4GHz 54 Mbps Wireless USB 2.0 Adapter in your machine, the Operating System will automatically recognize the adapter and prompt you for the appropriate drivers. Click the [Next] button to begin the installation. Step 2: Insert the Driver CD and select the [Search for the best driver for your device] option and click [Next]. Step 3: Clear all checkboxes except for [Specify a location:]. Then press the [Browse] button and look for the drivers on your CD-ROM. Browse to x:\driver. (Note: The "x" equals the letter of your CD-ROM drive. In most cases, this is D.) Step 4: The system should find the drivers. Click the [Next] button to continue the installation. The wizard will show: SMC2862W-G 54Mbps Wireless USB 2.0 Adapter. Note: If the system could not find the drivers, click the [Back] button, and select the [Display a list of all the drivers...] option. Select [Network Adapters] from the list of devices, press [Have Disk] and once again browse to the location of the drivers. 9 Driver Installation - Option 2 Step 5: Once the system has copied the SMC drivers from the CD, it may then request files from your original Windows disk. Please insert the Windows CD at this time. Step 6: The system will copy the files. Do NOT press [Cancel]. Step 7: Once all the necessary files are copied from the Windows CD, the driver install process will be complete. Click [Finish] to exit the wizard. Step 8: You will then be prompted to reboot the machine. Press [Yes]. Upon reboot, the SMC2862W-G Wireless USB 2.0 Adapter will be initialized and ready for use. Windows Me Note: Installation processes will require the use of your original, licensed copy of Windows. Please have your Windows CD available BEFORE proceeding with the installation. Step 1: After you have inserted the EZ ConnectTM g SMC2862W-G 2.4GHz 54 Mbps Wireless USB 2.0 Adapter in your machine and turned it back on, the OS will automatically recognize the adapter and prompt you for the appropriate drivers. Select the [Specify the location of the driver] option. Then click the [Next] button to begin the installation. Step 2: Insert the Driver CD and select the [Specify a location:] option. Clear the [Removable Media] checkbox. Then press the [Browse] button and look for the drivers on your CD. This should be located in x:\driver. (Note: The x equals the letter of your CD-ROM drive. In most cases, this is D.) Then click [Next]. Step 3: The system should find the drivers. Click the [Next] button to continue the installation. 10 Windows 2000 Note: If the system could not find the drivers, click the [Back] button, and select the [Display a list of all the drivers] option. Select [Network Adapters] from the list of devices, press [Have Disk] and once again browse to the location of the drivers. Step 4: Once all the necessary files have been copied, the driver installation is complete. Click [Finish] to exit the wizard. Step 5: You will then be prompted to reboot the machine. Press [Yes]. Upon reboot, the SMC2862W-G will be initialized and ready for use. Windows 2000 Step 1: After you have inserted the EZ ConnectTM g SMC2862W-G 2.4GHz 54 Mbps Wireless USB 2.0 Adapter in your machine and turned it back on, the Operating System will automatically recognize the adapter and prompt you for the appropriate drivers. Click the [Next] button to begin the installation. Step 2: Insert the Driver CD and select the [Search for a suitable driver...] option. Then click [Next]. Step 3: Clear all checkboxes except for [Specify a location]. Then click [Next]. Step 4: You will then be prompted to enter the location of the drivers. This should be x:\driver. (Note: The x equals the letter of your CD-ROM drive. In most cases, this is D.) Then click [OK]. You can also click [Browse] and browse to the location of the drivers on the CD for further verification. Step 5: The system should find the drivers. Click the [Next] button to continue the installation. 11 Driver Installation - Option 2 Note: If the system could not find the drivers, click the [Back] button, and select the [Display a list of the known drivers...] option. Select [Network Adapters] from the list of devices, press [Have Disk] and once again browse to the location of the drivers. Step 6: You have now completed the driver installation. Click [Finish] to initialize the adapter. Windows XP Step 1: After you have inserted the EZ ConnectTM g SMC2862W-G 2.4GHz 54 Mbps Wireless USB 2.0 Adapter in your machine and turned it back on, the Operating System will automatically recognize the adapter and prompt you for the appropriate drivers. Select [Install from a list or specific location] and click the [Next] button to begin the installation. Step 2: Insert the Driver CD and check the [Include this location in the search] option. Make sure the [Search removable media] option is not checked. Click [Browse] and find the location of the drivers. This should be x:\driver. (Note: The x equals the letter of your CD-ROM drive. In most cases, this is D.) Then click [Next]. Step 3: This process will be completed once the drivers are copied to the hard drive and installed. Please click [Finish] to exit the wizard. After clicking [Finish], you will see the following message in your system tray: 12 DRIVER VERIFICATION Windows 98/Me Step 1: Right-click the [My Computer] icon on your desktop and click [Properties]. Step 2: Then go to the [Device Manager] tab and open the [Network adapters] section. You should see your SMC2862W-G 54Mbps Wireless USB 2.0 Adapter in this menu. Highlight it and click [Properties]. Step 3: The Device Status shows: "This device is working properly". If there are any error messages displayed here, you will need to click the SMC adapter and click [Remove]. Then reboot the machine and go through the installation process again. Windows 2000 Step 1: Right-click the [My Computer] icon on your desktop and click [Properties]. Step 2: Then go to the Hardware tab and click [Device Manager]. Open the [Network adapters] section. You should see your SMC2862W-G 54Mbps Wireless USB 2.0 Adapter in this menu. Right-click your adapter and click [Properties]. Step 3: The Device Status shows the message: "This device is working properly". If there are any error messages displayed here, you will need to right-click the SMC adapter and click [Uninstall]. Then reboot the machine and go through the installation process again. 13 Driver Verification Windows XP Step 1: Click [Start] and click [Control Panel]. Then click the [Performance and Maintenance] icon and select [System]. Step 2: Then go to the Hardware tab and click [Device Manager]. Open the [Network adapters] section. You should see your SMC2862W-G 54Mbps Wireless USB 2.0 Adapter in this menu. Right-click the adapter and click [Properties]. Step 3: The Device Status shows that "This device is working properly". If there are any error messages displayed here, you will need to right-click the SMC adapter and click [Uninstall]. Then reboot the machine and go through the installation process ...