User manual SYQUEST SYJET INTERNAL EIDE

® 1.5 GB Internal EIDE Removable Cartridge Disk Drive Installation Guide for PC Compatible Systems Welcome to SyQuest® Thank you for buying a SyQuest removable cartridge hard drive, a truly unique combination of powerful features and performance. Our goal is to make your drive an invaluable asset for years to come, starting today. If you have questions or need assistance installing your drive, contact SyQuest at one of the numbers listed below. © 1997 by SyQuest Technology. All rights reserved. This document and all material contained in it are copyrighted. The document may not be copied, in whole or in part, without the written consent of SyQuest Technology. SyQuest® Technology is located at 47071 Bayside Parkway, Fremont, CA 94538-6517. SyQuest's main phone number is 510-226-4000, which has a 24 hour automated system. You can also contact the sales or technical assistance numbers for your area listed below. Sales U.S.A. Technical Assistance Voice: FTP 1-800-245-CART (2278) World Wide Web Email: sales@syquest.com Voice: +33-1-462-50-210 Fax: +33-1-462-50-219 Voice: +49-89-960-7890 Fax: +49-89-960-789139 Voice: +81-3-5820-2601 Fax: +81-3-5820-2602 Voice: +65-294-8484 Fax: +65-294-7277 Voice: +44-1491-833033 Fax: +44-1491-837900 Email U.S.A. and Canada Monday - Friday Saturdays & Holidays Sundays Fax BBS Fax on Demand France Germany ftp://ftp.syquest.com http://www.syquest.com support@syquest.com 1-510-226-5400 5 a.m. - 7 p.m. Pacific Time 7 a.m. - 5 p.m. Pacific Time 8 a.m. - 4 p.m. Pacific Time 1-510-226-4110 1-510-656-0473 1-510-226-4120 Voice: +33-1-462-50-210 Fax: +33-1-462-50-219 Voice: +49-89-960-78920 Fax: +49-89-9607-8949 BBS: +49-89-9607-8928 Voice: +81-3-5820-2601 Fax: +81-3-5820-2602 Voice: +65-294-4837 Fax: +65-294-7277 Voice: +44-1491-833033 Fax: +44-1491-837900 France Germany Japan Singapore United Kingdom Japan Singapore United Kingdom ii Contents Chapter 1: Getting Started Overview . . . . . . . . . . . . . . . . . . . Basic Requirements . . . . . . . . . . . . For Less Experienced Installers . For More Experienced Installers Required Hardware . . . . . . . . . . . . Required Software . . . . . . . . . . . . . Required Tools . . . . . . . . . . . . . . . Safety Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 .1-3 .1-3 .1-3 .1-4 .1-5 .1-6 .1-6 Chapter 2: Installing the SyJet EIDE Drive Prepare Your SyJet Drive . . . . . . . . . . . Prepare Your Computer . . . . . . . . . . . . Open Up Your Computer . . . . . . . . . . . Verify Your EIDE/IDE Configuration . . . Decide Where To Install the SyJet Drive Prepare the Mounting Bay and Cabling . Set Jumpers on EIDE Devices . . . . . . . . Mount the SyJet Drive in the Bay . . . . . To Install in a 5.25-Inch Bay . . . . . To Install in a 3.5-Inch Bay . . . . . . Connect the Cables . . . . . . . . . . . . . . . Close Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 . .2-4 . .2-5 . .2-8 .2-10 .2-13 .2-16 .2-20 .2-20 .2-21 .2-24 .2-26 iii Verify Your SyJet Drive Installation . . . . . . . . . . . . . . . . . . . . . . . 2-27 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29 Here Are the CMOS Parameters . . . . . . . . . . . . . . . . . . . . . 2-32 Chapter 3: Installing the SyQuest EIDE Software Windows 95 . . . . . . . . . . . . . . . . DOS Products and Windows 3.1x Windows NT . . . . . . . . . . . . . . . OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 . 3-3 . 3-3 . 3-4 Chapter 4: Ejecting a Cartridge With Power to the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Without Power to the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Appendix A: Using the SyQuest Utilities SyJet Cartridge Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 SyJet Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Appendix B: Managing Drive Letters Under Windows 95 Whether To Partition Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Creating a Non-Partitioned Cartridge . . . . . . . . . . . . . . . . . . . . . . . B-3 Changing a Windows 95 Drive Letter . . . . . . . . . . . . . . . . . . . . . . . B-4 iv List of Figures Figure Figure Figure Figure Figure Figure Figure 1-1 1-2 2-1 2-2 2-3 2-4 2-5 Examples of EIDE and IDE Controllers . . . . . . . . . Tools Needed for Installation . . . . . . . . . . . . . . . . SyJet Drive Package Contents . . . . . . . . . . . . . . . . SyJet Drive Front View (with mounting boot) . . . . SyJet Drive Rear View (with mounting boot) . . . . . Finding an Unused Mounting Bay . . . . . . . . . . . . Removing the Cover of Your Computer (desktop model) . . . . . . . . . . . . . . . . . . . . . . . . . Typical Tower PC Components . . . . . . . . . . . . . . 40-pin EIDE Ribbon Cable Attached to the Computer's Motherboard . . . . . . . . . . . . . . 40-pin EIDE Ribbon Cable Attached to an EIDE Add-On Card . . . . . . . . . . . . . . . . . . . Eighteen-inch EIDE Cable With Three Connectors . Using the Jumper Pins Correctly . . . . . . . . . . . . . . Jumper Positions on Most SyJet Drives (rear view) Jumper Positions on Some SyJet EIDE Drives (underside view) . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Mounting Boot and Three Screws (front view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 .1-6 .2-2 .2-3 .2-3 .2-4 Figure 2-6 Figure 2-7 Figure 2-8 Figure Figure Figure Figure 2-9 2-10 2-11 2-12 . . . . . .2-6 . . . . . .2-7 . . . . . .2-8 . . . . . . . . . . . . . . . . . .2-9 .2-14 .2-16 .2-17 . . . . .2-18 . . . . .2-22 Figure 2-13 v Figure 2-14 Figure 2-15 Figure Figure Figure Figure Figure Figure Figure Figure 2-16 2-17 2-18 2-19 2-20 2-21 4-1 4-2 Mounting the Drive in a 3.5-inch Mounting Bay . . . . . Close-up View of Cables Connected to the SyJet Drive (showing drive in 5.25-inch mounting boot) . . . . . . . Connecting the Cables (showing 5.25-inch mount) . . . DC Power Connector (end view) . . . . . . . . . . . . . . . . Y Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . Positioning the Cartridge and Opening the Drive Door (installed view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the Cartridge (installed view) . . . . . . . . . . . . Observing the Drive Activity LED (installed view) . . . Pressing the Eject Button (installed view) . . . . . . . . . . Pulling a cartridge out without power (installed view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 . . . . . . . . . . . . . . . . 2-24 2-25 2-25 2-26 2-27 2-27 2-28 . 4-2 . . . 4-3 vi Safety Standards This product meets the following national and international regulations: · UL 1950 Standard for Safety of Information Processing and Business Equipment · UL Standard for Safety of Information Technology · CSA C22.2 No. 154 Data Processing Equipment · CSA C22 No. 220 Information Processing Equipment · IEC 435 Safety Requirements for Data Processing Equipment · IEC 380 Safety of Electrical Energized Office Equipment · IEC 950 Safety of Information Technology Equipment in Electrical Business Equipment · VDE 0871/1984 · VFG 243/1991 Disclaimer SyQuest Technology makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SyQuest Technology shall not be liable for errors contained in this document or for incidental or consequential damages in connection with the furnishing, performance, or use of this information. The information contained in this document is subject to change without notice. The contents of this document may be revised without prior notice. SyQuest Technology also reserves the right to make changes and/or improvements to its products without incurring any obligation to incorporate such changes or improvements in units previously sold or shipped. vii FCC Warning This equipment generates and uses radio frequency energy and, if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type-tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, try to correct the interference by one or more of the following measures: · Reorient the antenna. · Relocate the equipment with respect to the receiver. · Move the equipment away from the receiver. · Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits. If necessary, consult your dealer or an experienced radio/television technician for additional suggestions. The booklet entitled How to Identify and Resolve Radio-TV Interference Problems, prepared by the Federal Communications Commission, may be helpful. This booklet, Stock No. 004-000-003454, is available from the U.S. Government Printing Office, Washington, DC 20402. viii Notice SyQuest is a registered trademark in the United States and certain other countries. SyJet is a trademark of SyQuest Technology, Inc. IBM, PC-DOS, MS-DOS, Windows, Windows NT, OS/2, Novell DOS, Macintosh, and UNIX are registered trademarks of other companies. The SyJet removable cartridge disk drive is covered by one or more of the following U.S. Patents: 4,488,187; 4,504,879; 4,683,506; 4,630,190; 4,722,012; 4,870,518; 4,864,437; 4, 920,462; 4,974,103; 4,965,685; 5,038,232; 5,175,657; 5,121,280; 5,204,793; 5,262,918; 5,317,464; DES342,062; 5,400,201; 5,535,072; 5,523,902; 5,526,212. The SyJet removable disk drive cartridge is covered by one or more of the following U.S. Patents: 4,503,474; 4,717,981; 4,864,452; 4,965,691; 5,218,503; 5,280,403; 5,422,775; 5,400,201; 5,523,902; DES367,579; DES342,062. Other U.S. Patents and other nations' patents pending. This disk drive product is protected by SyQuest intellectual property rights including the foregoing patents and additional pending patent applications. Sale of this product does not in any way convey a license, express or implied, under SyQuest's intellectual property rights for use of this product with unauthorized removable disk cartridges. Technical Data Restrictions In the case of sale to or use of units by the Department of Defense, use, duplication, or disclosure of any software, firmware, or related documentation is subject to restrictions stated in paragraph (c) (1) (ii) of the "Rights in Technical Data and Computer Software" clause at DFAR 252 227-7013. For civilian agencies, use, reproduction, or disclosure of the software and related documentation is subject to restrictions set forth in FAR 52.227-19. Unpublished rights are reserved under the copyright laws of the United States. ix A Using the SyQuest Utilities SyQuest provides Windows 95, Windows 3.1x, and DOS utilities for managing SyJet drive and cartridge functions such as cartridge formatting, file duplication, and back-up. Other utilities include settings for write protection, audio/video mode and write verify. These self-documenting utilities are automatically installed with the SyQuest device-driver software, as instructed in Chapter 3. To access the SyQuest utilities: · Windows 95 users double-click the SyQuest Win95 Utility icon. · Windows 3.1x users double-click the SyQuest Windows Utilities icon. · DOS users type SQSHELL. Note: OS/2 and Windows NT users must boot their system under DOS and run the program SQATPREP to use these utilities. This program is located on the SyQuest Installation Diskette. A-1 SyJet Cartridge Features SyQuest provides these utilities for the SyJet cartridge: Write-Protect Mode: SyJet cartridges are shipped from the factory ready to record data (write protection disabled). Use the write-protect utility to enable or disable write protection. Write-Verify Mode: SyJet drives are shipped with this data reliability feature turned on. When turned on, a SyJet drive writes data and then reads and compares written data with the original data. To maximize performance or when operating in audio/video mode, turn this feature off. Audio/Video Mode: A/V mode is a special setting used for maximizing read and write performance. Data is written sequentially and error checking is disabled. This mode is for audio and visual data only. When enabling A/V mode, you must also disable WriteVerify Mode. Never use this mode for other types of data. File system corruption may occur. Lock or Unlock: (for Windows 3.1x, OS/2, and DOS only) This feature controls the eject-button function. When locked, you must send a software Unlock command and depress the eject button on the SyJet drive to remove a cartridge. Under OS/2, right-click on the SyJet drive icon and select Unlock to remove a cartridge. Windows 95 and Windows NT Version 4.0 automatically lock a SyJet drive while writing data, and then unlock the drive after data is written. OS/2 always locks a SyJet drive. A-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive To use these utilities in Windows: 1. Double-click SyQuest's Win95 or Windows 3.1x icon. 2. Click the Control button, then the SyJet drive letter. 3. Select either Set to On or Reset to Off in the Control Box. To use these utilities in DOS: 1. Type SQSHELL from a DOS prompt. 2. Select the desired item from the menu of options. SyJet Drive Features SyQuest provides these DOS-based utilities for the SyJet drive: Clean Heads: This utility allows the heads of the drive to run special diagnostics that remove any debris that may have settled near the heads. Use this routine only if standard data-recovery actions (running Scandisk under Windows 95 or 3.1x) fail. Eject Tone: SyJet drives are shipped with the eject tone enabled, thus providing an audible tone whenever a cartridge is ejected. Turn the tone off or on with this utility. Sleep Time Limit: The SyJet drive automatically switches to low power consumption (Sleep mode) after 30 minutes, by default, if the drive is not accessed during this period of time. Use this utility to set the time limit to 10 minutes, 30 minutes, 1 hour, or 3 hours. Update Drive Firmware: This utility permits updates to the drive's firmware if new features or enhancements are developed for the drive. Installation Guide for PC Compatible Systems A-3 To use these utilities: 1. Execute the program SQATPREP. Windows 95 users: Close all open applications. Then click the appropriate button from SyQuest's Win95 Utility Control panel. Windows 95 will restart your computer in MS-DOS mode and call the SyQuest DOS utility SQATPREP.EXE. Windows 3.1x users: Use the Alt-F4 keys to exit Windows. Type SQSHELL from a DOS prompt. DOS users: Simply type SQSHELL from your DOS prompt. Note: Alternatively, you may run SQATPREP directly from the installation diskette while in DOS. Insert the diskette and enter A:\SQATPREP (or B:\SQATPREP if B: is your 3.5-inch diskette drive). 2. Select the desired item from the menu of options. A-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive B Managing Drive Letters Under Windows 95 When you add a SyJet drive to your PC, at least one new drive letter is added. Unfortunately, this drive letter may displace drive letters that had been assigned for other devices, and thereby cause problems with your applications. This Appendix gives procedures for changing drive-letter assignments when you add a SyJet EIDE drive to a PC with Windows 95. Whether To Partition Cartridges SyQuest cartridges may be either partitioned or non-partitioned. Partitioning is a way of subdividing hard drives so that they can support multiple operating systems. A hard drive (cartridge) may be divided into zero, one, two, three, or four partitions. Although there are numerous types of partitions, Windows 95 maps any partition into one of these types: · Non-DOS · Primary · Extended B-1 Windows 95 allows zero or one primary partitions and zero or one extended partitions. A primary partition is assigned one drive letter. An extended partition may be subdivided into multiple logical volumes. Each logical volume in the extended partition is assigned one drive letter. A formatted non-partitioned SyQuest cartridge is assigned one drive letter. Personal computers store information about their components (hard drives, diskette drives, serial/parallel ports, etc.) in their CMOS (low power consuming memory) table. SyQuest drives that are correctly defined in the CMOS table are assigned: · One permanent (not reassignable) drive letter for each primary partition · One permanent drive letter for each logical volume in an extended partition on the cartridge loaded in the SyQuest drive at boot time Under Windows 95, you cannot change these drive letters. Currently, all SyQuest cartridges are shipped from the factory with one primary partition. Users that need only a single drive letter for their SyQuest cartridge can do either of the following to create a reassignable drive letter for their SyQuest cartridge: · Boot with no cartridge in the drive. EZFlyer EIDE and SyJet EIDE drives support this feature. This feature is not supported by SyQuest 3270 or 3105 IDE drives, or by EZ135 IDE drives. · Boot with a non-partitioned cartridge in the drive. B-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive Creating a Non-Partitioned Cartridge Note: Skip this section if you have a SyJet EIDE or EZFlyer EIDE drive. Boot with no cartridge in the drive. Go to the next section, "Changing a Windows 95 Drive Letter." Warning: This procedure will destroy all data currently on the cartridge. Prior to using this procedure, copy all data that you wish to preserve to either your hard drive or another SyQuest cartridge. 1. Install SyQuest's Windows 95 software and bonus application software. Do not install the software on the SyQuest cartridge. 2. Run FDISK. a. Click Start, select Programs, and click on the MS-DOS prompt. b. From the MS-DOS prompt, type FDISK and depress the Enter key. c. Select option 5 to change the current fixed disk drive, and then select the SyQuest drive. d. Use option 3 to delete the partition or logical DOS drive. e. After your system restarts, double-click My Computer. 3. Right-click on the SyQuest removable drive icon, and select Format from the menu to format the cartridge. Installation Guide for PC Compatible Systems B-3 Changing a Windows 95 Drive Letter 1. From Control Panel, double-click the System icon. 2. Click the Device Manager tab and double-click the disk-drive entry. 3. Select the entry for the SyJet EIDE drive, usually the entry Generic IDE Disk Type02. 4. Look in the Current Drive Letter Assignment box for the drive letter(s) assigned to the SyQuest drive. 5. Use the Reserve Drive Letter click box to change the drive letter. Note: You must always start your SyJet drive with either no cartridge or a non-partitioned cartridge in the drive. If you start Windows 95 with a partitioned cartridge in the drive, your computer will assign different, permanent drive letter(s). To fix this problem, restart Windows 95 with either no cartridge or a non-partitioned cartridge in the SyJet drive. B-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive 1 Getting Started This chapter provides an overview and describes the hardware and software you need to install a SyJetTM 1.5 GB EIDE drive. It also describes the tools you need for installation, and recommends safety practices to use. Overview SyJet EIDE drives follow the Enhanced Intelligent Drive Electronics (EIDE) standard. This standard defines an electrical interface used to attach hard drives, CD-ROMs, DVDs, or tape drives to your computer. You can attach devices to either the primary or secondary EIDE port. Each port provides a 40-pin electrical interface. A flat two-inch (five centimeter) ribbon cable connects an EIDE device (for example a SyJet 1.5 GB drive) to the EIDE port. You can attach up to two EIDE devices to an EIDE port. Most Pentium class computers have the primary and secondary EIDE ports built into the motherboard. However, some computers use EIDE add-on cards. Note: Non-Pentium class machines typically support the earlier IDE standard. This standard defines a single IDE port that supports the attachment of up to two IDE devices. Although you can attach SyJet EIDE drives to an IDE controller, you may experience degraded capacity or performance. If you have an IDE controller, SyQuest recommends that you replace it with an EIDE controller if you can, and attach the SyJet EIDE drive to an EIDE controller. 1-1 EIDE devices must be set to either Master or Slave mode. When attaching a single device to an EIDE port, the drive must be set to Master mode. When attaching two devices to an EIDE port, one must be set to Master mode, while the other must be set to Slave mode. Some EIDE devices that are set to Master mode (for example, some models of SeagateTM, MaxtorTM, or ConnerTM hard drives) require still a different setting when a Slave device is attached to the same cable. The master device on the primary EIDE port is usually your computer's boot device, the device that contains your computer's operating system. Note: SyQuest EIDE drives and most CD-ROMs now support the ATAPI (Advanced Technology Attachment Packet Interface) standard. Your computer's documentation probably refers to CD-ROMs that attach to an EIDE interface as ATAPI CD-ROMs. Figure 1-1 shows examples of EIDE and IDE motherboards and an EIDE add-on card. EIDE controllers have both primary and secondary interface ports. IDE controllers have only a single interface port. EIDE Ports EIDE Ports EIDE Controller as Add-On Card EIDE Controller on Motherboard IDE Port IDE Controller on Motherboard Figure 1-1 Examples of EIDE and IDE Controllers 1-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive Basic Requirements This installation guide provides generalized procedures for installing the SyJet EIDE drive. The installation requires some familiarity with computer hardware and software, and typically takes one to two hours. You will have to open up your computer and properly mount and attach the Syjet drive. You may have to remove or relocate your hard drive, CD-ROM, or DVD, depending on the location of these devices. These tasks require a moderate level of mechanical skill. If you feel comfortable about performing the required tasks, please read this guide carefully and follow all of its instructions. For Less Experienced Installers First read this guide. Consult your authorized SyQuest reseller if: · You feel uncomfortable about performing the required tasks. · You begin the installation and find that your PC configuration is too difficult to tackle. Your SyQuest reseller can give you a list of local computer-service companies that will install your SyJet EIDE drive for a fee. For More Experienced Installers If you are very familiar with this type of installation and wish only to have pointers to key requirements, here is a quick guide: 1. Carefully read the sections "Required Hardware" and "Required Software" in this chapter. 2. If you use Windows 95, run SyQuest's ADDIDE95 program as instructed on page 2-5. 3. Set the correct jumper settings as described under "Set Jumpers on EIDE Devices" on page 2-16. 4. Use the CMOS settings given on page 2-32. Installation Guide for PC Compatible Systems 1-3