User Guide TallyGenicom 9045N Laser Printer Jul 07 ii 45 PPM Laser Printer User Guide Trademarks The following are trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. TallyGenicom, is a registered trademark of TallyGenicom. PostScript is a trademark of Adobe Systems, Incorporated. Throughout this manual, "PostScript 3" is used to refer to a set of capabilities defined by Adobe Systems for its page description language. Copyright Notice This manual is Copyrighted © 2007 by TallyGenicom. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of TallyGenicom. The specifications of your printer and the content of this publication are subject to change without prior notice. Every attempt has been made to verify the accuracy of the content herein. Jul 07 User Guide Jul 07 Table of Contents Installing the Printer 1-1 Checking the Package Contents 1-2 Parts of the Printer 1-3 Front-Right View 1-3 Rear-Left View 1-4 Printer Options Available 1-5 Safety Precautions 1-6 Handling the Printer 1-6 Printer Dimensions 1-6 The printer requires the following perimeter space for ventilation: 1-6 Installation Procedure 1-7 Removing the Tape 1-7 Installing the Toner Cartridge 1-7 Loading Paper 1-9 Loading paper in the paper tray 1-9 Loading paper larger than A4/Letter size in the paper tray 1-12 Connecting the Data Cable 1-13 Connecting the Power Cord 1-14 Turning the Printer On 1-15 2 45 PPM Laser Printer User Guide Table of Contents Selecting a Display Language 1-16 Installing Printer Drivers and Locating User Documentation 1-17 Installing Printer Drivers 1-17 Printer Management Program 1-18 Printer Operation 2-1 Printing a Configuration Summary 2-2 About Paper 2-4 Usable Paper 2-4 Media Type 2-4 Standard paper 2-4 Special media 2-5 Loadable paper and capacity 2-6 Available paper sizes 2-7 Paper for two-sided printing 2-9 Unusable Paper 2-10 Special Settings 2-11 Automatic Tray Selection 2-11 Paper Size 2-11 Setting Custom Paper Sizes 2-12 Setting Paper Types 2-13 Settings on the Control Panel 2-13 Control Panel Features 2-14 LCD Display 2-14 LED Indicators 2-15 Pushbuttons 2-15 Navigating the Control Panel Menus 2-16 Menu Structure 2-18 Status Menu 2-20 Paper Menu 2-21 Interface Menu 2-23 PS Menu 2-27 PCL Menu 2-28 System Menu 2-32 Jul 07 45 PPM Laser Printer User Guide Table of Contents 3 Quality Menu 2-34 Functions Menu 2-35 FLASH Menu 2-36 DISK Menu 2-37 Date/Time Menu 2-38 Job Library 2-39 Job Library Errors 2-40 Job Accounting 2-41 E-Forms Menu 2-42 Extended Features 3-1 About this Chapter 3-2 Installing DRAM Memory DIMMS 3-2 Installing the Hard Disk Option in the Printer 3-4 Installing the Compact Flash (CF) Card 3-6 Using the Hard Disk Option and CF Card 3-7 Operator Panel MENU Structure 3-7 Using the Disk Menu 3-8 Print 3-8 Delete 3-8 Format Disk 3-8 Disk Summary 3-8 Using the Flash Menu 3-8 Print 3-8 Delete 3-9 Format Flash 3-9 Flash Summary 3-9 Using the FLASH or Hard Disk Option as a PostScript Device 3-9 Device Names and Priority 3-9 PostScript Operators 3-9 Device Parameter Sets 3-10 Warmstart.ps and Sys/Start Files 3-10 Using the Power-On Files Feature 3-11 Jul 07 4 45 PPM Laser Printer User Guide Table of Contents Power-on Files Defined 3-11 Collating, Saved Jobs, and Job Accounting 3-12 Collating Feature 3-12 Saved Jobs Feature 3-13 Normal 3-13 Saved 3-13 Private 3-13 Working with Saved Jobs 3-14 Front Panel Access 3-14 Job Accounting Feature 3-17 Front Panel Access 3-17 Using the Custom Paper Size Feature 3-18 Operator Panel Access 3-18 Printer Driver Access 3-19 Custom Page size and Microsoft Word, Word 2000, Word 2003 3-20 Resolution 3-20 WINDOWS NT 3-20 WINDOWS 2000 AND XP 3-20 Accessing the Printer Web Page 3-22 Email Server Settings 3-25 Email Address Settings/Email Alert Conditions 3-26 Email Signature Settings 3-26 Job Accounting 3-26 Web Page Access 3-26 File Management 3-26 Web Page Access 3-26 Maintenance 4-1 Regular replacement parts 4-2 Toner Cartridge 4-3 Fuser Unit 4-4 Caution on Handling the Fuser Unit 4-4 Replacing the Fuser Unit 4-4 Transfer Roll Cartridge 4-8 Caution on Handling the Transfer Roll Cartridge 4-8 Replacing the Transfer Roll Cartridge 4-8 Jul 07 45 PPM Laser Printer User Guide Table of Contents 5 Feed Roll 4-12 Caution on Handling the Feed Roll 4-12 Replacing the Feed Roll 4-13 Feed roll at the paper tray 4-13 Feed roll inside the printer 4-15 Cleaning the Printer 4-18 Cleaning the exterior 4-18 Cleaning the interior 4-19 Cleaning the feed roll 4-19 When Not in Use for a Long Time 4-22 When Moving the Printer 4-23 Troubleshooting 5-1 Clearing Paper Jams 5-2 At the Paper Trays 5-3 At the Fuser Unit 5-5 At the Toner Cartridge 5-8 At the Duplex Module 5-10 At the paper exit 5-10 At the interior of the top cover 5-10 At the Offset Catch Tray 5-12 When Problems Occur 5-14 No Power 5-14 Cannot Print 5-14 Poor Print Quality 5-15 Paper Is Output Blank or All Black 5-15 Printout Is Faded, Stained, Missing, Wrinkled, or Blurred 5-16 Printing Is Not Clear 5-20 Paper Incorrectly Fed 5-21 Other Problems 5-21 Warning Messages and Error Messages 5-22 Warning Messages 5-22 Error Messages 5-23 Jul 07 6 45 PPM Laser Printer User Guide Table of Contents Optional Accessories 6-1 Optional Accessories 6-2 Tray module (A4/Letter, 550 sheets) 6-2 Installing/Uninstalling the Tray Module 6-2 Checking the contents of the tray module package 6-3 Installing the Tray Module 6-4 Uninstalling the Tray Module 6-9 Paper trays 6-13 Paper tray (A4/Letter, 550 sheets) 6-13 Duplex module 6-13 Installing/Uninstalling the Duplex Module 6-13 Installing the Duplex Module 6-14 Uninstalling the Duplex Module 6-15 Offset catch tray 6-18 Installing/Uninstalling the Offset Catch Tray 6-18 Installing the Offset Catch Tray 6-18 Uninstalling the Offset Catch Tray 6-21 Rear tray 6-24 Installing/Uninstalling the Rear Tray 6-24 Installing the Rear Tray 6-24 Uninstalling the Rear Tray 6-25 Specifications A-1 Specifications A-2 RS232 Serial Interface Signals A-4 Jul 07 Chapter 1 Jul 07 Installing the Printer In this Chapter . . . "Checking the Package Contents" on page 1-2 "Parts of the Printer" on page 1-3 "Printer Options Available" on page 1-5 "Safety Precautions" on page 1-6 "Installation Procedure" on page 1-7 "Selecting a Display Language" on page 1-16 "Installing Printer Drivers and Locating User Documentation" on page 1-17 "Printer Management Program" on page 1-18 1-2 45 PPM Laser Printer User Guide Checking the Package Contents Checking the Package Contents The basic printer consists of the print engine main unit, toner cartridge, 150 Sheet Universal and 550 Sheet Universal Trays. In addition, the printer comes with a power cord, Quick Start guide and software. NOTE: Retain the packaging material and box for future use if there is a possibility that the printer will be moved over long distances. Printer Toner cartridge The toner and drum unit is one self contained unit. The life of this cartridge is approximately 10,000 pages at 5% coverage. Power cord Quick Start guide and software Jul 07 45 PPM Laser Printer User Guide 1-3 Parts of the Printer Parts of the Printer Front-Right View 11 1 2 3 4 5 6 7 9 12 10 8 No. 1 2 3 4 5 6 Name Paper Stop Control Panel Tray 1 Power Switch Tray 2 Optional Tray 3 No. 7 8 9 10 11 12 Name Optional Tray 4 Paper Gauge Access for installation of Memory, HDD, and Compact Flash. Standard Output Tray Optional 500-sheet stacker with offset Toner Cartridge Jul 07 1-4 45 PPM Laser Printer User Guide Parts of the Printer Rear-Left View 1 2 3 8 7 6 5 4 No. 1 2 3 4 5 6 7 8 Name USB 2 Port Serial RS 232 Cable Connection Ethernet 10/100 Base-Tx Connection Parallel Cable Connection Power Receptacle Optional Duplex Unit Rear Cover, access to Fuser Cover D Jul 07 45 PPM Laser Printer User Guide 1-5 Printer Options Available Printer Options Available The following optional accessories are available for this printer: 1 2 3 4 5 6 1. Tray Module (A4/Letter, 550 Sheets) Tray 3, Tray 4 2. Duplex Module 3. Offset Catch Tray 4. Hard Disk Drive 5. Memory Expansion Module 6. Compact Flash (CF) Card Installation instructions for each of these options is included in the packing kit. Jul 07 1-6 45 PPM Laser Printer User Guide Safety Precautions Safety Precautions Handling the Printer Follow the guidelines below when lifting or moving the printer: The printer is very heavy, and should always be lifted by two people. The weight of the printer without paper tray, toner cartridge, and paper is 50 lbs (23 kg). Never attempt to lift the printer alone. To lift the printer, have two individuals facing each other from the front and the rear of the printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasping any area other than these recessed areas. When lifting the printer, maintain proper lifting posture to prevent injuries. Printer Dimensions Height: 15.9 in (404 mm), width (left to right) 16.6 in (422 mm), depth (front to back): 18.3 in (465 mm) The printer requires the following perimeter space for ventilation: 200 mm 255 mm 402 mm 300 mm Jul 07 45 PPM Laser Printer User Guide 1-7 Installation Procedure Installation Procedure This section describes how to install the printer. Removing the Tape When the printer is first taken out of the packaging box, the covers of the printer are taped as shown on page 2. Remove all of the tapes. There is tape securing the paper trays, the paper support and the fuser locking instructions. Remove the fuser locking device by pushing the tabs as shown on the instructions at the rear of the printer. Install any optional accessories next. See chapter 6. Installing the Toner Cartridge The Toner Cartridge supplied with the Installation Kit provides approximately 10,000 pages of print with 5% coverage. There are two alternatives available for replacement Toner cartridges. They allow printing of approximately 10,000 or 17,000 pages under the above conditions. When installing the Toner Cartridge, take note of the following points: Do not subject it to direct sunlight or strong light. Do not touch the surface of the photosensitive drum. Do not stand or place the Toner Cartridge upside down. The drum might get damaged. 1. Open the top cover. 2. Take the Toner Cartridge out of the box and shake it 7 to 8 times as shown in the diagram. Jul 07 1-8 45 PPM Laser Printer User Guide Installation Procedure 3. Place the Toner Cartridge on a flat surface and pull the seal out horizontally. Note that the seal may offer resistance and a firm pull may be necessary to extract it from the Toner Cartridge. NOTE: When pulling out the seal, pull it out horizontally. The tape might break if it is pulled out diagonally. After the seal has been pulled out, do not shake or bump the Toner Cartridge. 4. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. 5. Close the top cover securely. Jul 07 45 PPM Laser Printer User Guide 1-9 Installation Procedure Loading Paper Loading paper in the paper tray For details on the type and size of paper that can be loaded in the paper tray, see About Paper. 1. Place the paper tray on a flat surface. 2. Remove the lid of the tray. 3. If the base plate of the paper tray is raised, push it down. Jul 07 1-10 45 PPM Laser Printer User Guide Installation Procedure 4. Squeeze the length guide and slide it to the desired paper size. 5. Squeeze the right width guide and slide it to the desired paper size. 6. Fan the paper well. Jul 07 45 PPM Laser Printer User Guide 1-11 Installation Procedure 7. Load the paper with the side to be printed facing up and with all 4 corners aligned. Make sure that the right width guide is correctly aligned with the paper size. Do not place paper over the right width guide. NOTE: Do not load paper exceeding the maximum fill line or the maximum capacity allowed. Align the right width guide to the paper width. If the right width guide is not in place, the paper will not be properly fed and may cause a paper jam. 8. Replace the lid of the paper tray. The lid of the tray must be firmly closed. 9. The tray must be firmly seated in the printer. Jul 07 1-12 45 PPM Laser Printer User Guide Installation Procedure Loading paper larger than A4/Letter size in the paper tray See "About Paper" on page 2-4 for details on the type and size of paper that can be loaded in the paper tray. 1. Place the paper tray on a flat surface. 2. Remove the lid of the tray. 3. Slide the right and left lock tabs in the paper tray outwards to unlock them. 4. Hold the grip of the paper tray and pull its extendable part to the front until it touches the desired paper size. NOTE: The right and left lock tabs ...