Integration Guide Copyright Copyright © 2003 by Quantum Corporation. All rights reserved. Document Origination: Boulder, Colorado, USA. Trademarks Quantum, the Quantum logo, and the DLTtape logo are trademarks of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape, DLTSage, Value DLTtape, and Super DLTtape are trademarks of Quantum Corporation. Other company and product names used in this document are trademarks, registered trademarks, or service marks of their respective owners. Legal Disclaimers The information contained in this document is the exclusive property of Quantum Corporation. Quantum retains its copyright on the information contained herein in all cases and situations of usage, including derivative works. The possessor agrees to safeguard this information and to maintain it in confidence and not re-publish it in whole or in part without Quantum's prior written consent. Quantum reserves the right to make changes and improvements to its products, without incurring any obligation to incorporate such changes or improvements in units previously sold or shipped. Contact Information You can request your Tandberg Sales Representative or order them directly from Tandberg or Quantum. Telephone numbers and street addresses change frequently; for the latest, up-to-date contact information, visit: www.tandberg.com ii October 2003 81-81201-01 Rev A01 Revision History All revisions made to this document are listed below in chronological order. Document Release A01 Date October 20, 2003 Summary of Changes Initial Release per ECO C008211. 81-81201-01 Rev A01 October 2003 iii Notes iv October 2003 81-81201-01 Rev A01 Table of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-1 1-1 1-1 1-2 1-2 1-2 Purpose and Scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Online Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About DLTSage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Enabling Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 3 Features of DLTSage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How DLTSage Collects Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TapeAlert Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Full Suite of TapeAlert Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Host Responses to TapeAlert Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Benefits Offered by DLTSage Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DLTSage xTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DLTSage iTalk and Pocket DLTSage iTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3-1 3-1 3-2 3-4 3-6 3-7 3-7 3-9 A MAM Attributes and Diagnostic Information. . . . . . . . . . . . . . A-1 Diagnostic Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 81-81201-01 Rev A01 October 2003 v Table of Contents DLTSage Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 LOG SENSing Tape Drive Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 LOG SENSE Command Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 MODE SENSE Command Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Modifying the Media Load Count Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Medium Auxiliary Memory (MAM) Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Device Type Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Host Type Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5 Host Vendor-unique Type Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 vi October 2003 81-81201-01 Rev A01 List of Tables 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2 About DLTSage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 3 Features of DLTSage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Table 3-1. Firmware Responses to Tape Drive and Media Problems . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Table 3-2. Media Use TapeAlert Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Table 3-3. Temperature Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Table 3-4. Supported TapeAlert Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Table 3-5. Host Responses to TapeAlert Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Table 3-6. DLTSage xTalk Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Table 3-7. DLTSage Pocket iTalk Icons and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 A MAM Attributes and Diagnostic Information. . . . . . . . . . . . . . A-1 Table A-1. Firmware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Table A-2. LOG SENSE Command Pages and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Table A-3. Device Type Attributes (for MAM) Supported by the SDLTtape Drive Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Table A-4. Host Type Attributes (for MAM) Supported by the SDLT Tape Drive Firmware . . . . . A-5 81-81201-01 Rev A01 October 2003 vii List of Tables Notes viii October 2003 81-81201-01 Rev A01 List of Figures 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2 About DLTSage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Figure 2-1. DLTSage Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 3 Features of DLTSage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Figure 3-1. Sample TapeAlert Flag Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Figure 3-2. DLTSage xTalk Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Figure 3-3. DLTSage iTalk Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Figure 3-4. Pocket DLTSage iTalk Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 81-81201-01 Rev A01 October 2003 ix List of Figures Notes x October 2003 81-81201-01 Rev A01 Chapter 1In troduction CHAPTER 1 1.1 Purpose and Scope This publication provides information about DLTSageTM, a suite of preventive maintenance diagnostic software tools that enable users to more simply manage tape storage environments. This publication also provides information about the TapeAlert flags that are set by the DLTSage firmware. These TapeAlert flags can be read by all backup applications, including the DLTSage host application. 1.2 Audience The primary audiences for this publication are Independent Software Vendors (ISVs), Operating System Vendors (OSVs), Original Equipment Manufacturers (OEMs), and Library Storage Vendors (LSVs). 1.3 Organization This publication includes the following chapters: · · Chapter 1, "Introduction"--Includes information about this document's purpose, scope, audience, organization, and resources. Chapter 2, "About DLTSage"--Introduces DLTSage, describes its architecture, and enabling technologies. 81-81201-01 Rev A01 October 2003 1-1 Chapter 1: Introduction · · Chapter 3, "Features of DLTSage"--Provides information about the SDLT tape drive firmware, TapeAlert flags and host responses, DLTSage xTalk, DLTSage iTalk, and Pocket DLTSage iTalk. Appendix A, "MAM Attributes and Diagnostic Information"--Provides information about diagnostic levels, LOG SENSing tape drive conditions, and Medium Auxiliary Memory (MAM) Attributes. 1.4 Resources Refer to the books and online links in this section for additional information about how DLTSage obtains information. 1.4.1 Online Resources For information related to DLTSage and this publication, visit the following web sites: · · · · · www.t10.org/ftp/t10/drafts/ssc2/ssc2r09.pdf--to view information about TapeAlert flags, see Information Technology - SCSI Stream Commands - 2 (SSC-2), Section 8.2.3 and Appendix A. www.t10.org/ftp/t10/drafts/spc3/spc3r15.pdf--to view information about MAM Attributes, see Information Technology - SCSI Primary Commands - 3 (SPC3), Section 7.3. www.dltsage.com--official web site for DLTSage www.quantum.com/dltsage--product information on Quantum's web site www.dlttape.com--Quantum SDLT tape drive information 1.4.2 Related Publications For information related to DLTSage and other Quantum products, refer to the following publications: · · · · · SDLT 600 Fibre Channel Interface Guide (81-81202-01) SDLT 600 SCSI Interface Guide (81-81200-01) SDLT 220 and SDLT 320 SCSI Interface Guide (81-85001-01) SDLT 600 Product Manual (81-81184-01) SDLT 220 and SDLT 320 Product Manual (81-85002-01) 1-2 October 2003 81-81201-01 Rev A01 Chapter 2A bout DLTSage CHAPTER 2 2.1 Overview DLTSage comprises both SDLT tape drive firmware and Quantum host software enhancements that help you understand and manage how SDLT tape drives and SDLTtape media are used throughout the enterprise. DLTSage tape drive firmware capabilities provide: · · · · · Automatic collection and continuous monitoring of more than 20 tape drive and media parameters. Automatic over-threshold detection and history collection. Automatic identification of tape drives and media that are at risk. Automatic identification of media that is nearing or has reached its end of life. Predictive cleaning of the tape drive. DLTSage host software capabilities allow you to: · · · · · · Evaluate the tape drive's basic overall health. Run tape drive diagnostics. Determine if the tape drive needs to be returned for service. Collect detailed engineering debug information. Use a hand-held device to gather important tape drive parameters and information. Supports multiple operating systems and device interfaces. 81-81201-01 Rev A01 October 2003 2-1 Chapter 2: About DLTSage 2.2 Architecture The DLTSage architecture is built on standards that interface cleanly into customers' storage environments. Figure 2-1 shows this achitecture. xTalk provides host-based diagnostic ...