What would you like to do ? -------------------------- Help us find the most requested user's guides Upload your
user manual Search for a user manual Register Login and access your manuals Reset your password

	Browse all user guides
	The TANDBERG LTO3 product forum
	Upload your user manual
	Sign-up Log in
	Help us find the most requested user's guides
	Include the add-on to download manuals from your site, forum or blog
	Frequently Asked Questions
	Contact Diplodocs team
ALL GUIDES BY CATEGORY Domestic Appliance TV & Audio Car & Motorcycle Phone Computer Camera & Video Music Sport Gardening & Housekeeping Video Game & Software Jewelry & Watch Baby & Toys Hygiene & Health Other

2U Autoloader 6.4® LTO3 User Reference Manual Document No: DOCSP 301283 Date: Aug., 2005 AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 1 of 79 Warnings Precautions Product Overview product name LTO3 AUTOLOADER 6.4 P/N 8330 7071 00 description 1 drive & 8 slots, 2U, Accessories product name SCSI cable Terminator Power cord Manual CD & Quick Reference Guide BCR (customer installable) BCR Installation Guide LTO 3 only LTO 3 only (1x EU version, 1x US version) description Options product name Remote Management Card RackMount Kit P/N 433023 433026 description Web Administ ration Tool AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 2 of 79 Warnings Precautions SERVICE & SUPPORT INFORMATION: Europe TANDBERG Data GmbH Feldstr. 81 D-44141 Dortmund Germany Phone: 0049 ­ (0)231 ­ 5436 142 Fax: 0049 ­ (0)231 ­ 5436 143 USA INOSTOR Inc. (A TANDBERG DATA COMPANY ) 13000 Gregg Street Poway CA 92064 USA Phone: Fax: 001 ­ (0)858 ­ 726 0277 001 ­ (0)858 ­ 726 0278 ASIA TANDBERG Data Pte. Ltd. (main office for ASIA) 20 Bendemeer Road #04-05 Cyberhub Singapore 339914 Phone: 0065 ­ (0)6396 ­ 0786 Fax: 0065 ­ (0)6396 ­ 0787 Japan TANDBERG Data Inc. Shinkawa ­nittei Annex Bldg. , 7 floor 22-4, Shinkawa 1-chome Chuo-ku Tokyo 104 Japan Phone: Fax: 0081 ­ (0)3 5566 ­ 2871 0081 ­ (0)3 5566 ­ 2875 th AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 3 of 79 Warnings Precautions 1 Warnings ! IMPORTANT All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the following basic rules for its installation, use and servicing. DANGER High voltage! Risk of electric shock. Do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel. n Heed warnings ­ All warnings on the product and in the operating instructions should be adhered to. Follow instructions ­ All operating and use instructions should be followed. Ventilation ­ The product should be situated so that its location or position does not interfere with proper ventilation. Heat ­ The product should be situated away from heat sources such as radiators, heat registers, furnaces, or other heat producing appliances. Power sources ­ The product should be connected to a power source only of the type directed in the operating instructions or as marked on the product. Power cord protection ­ The AC line cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle, and the point where the cord exits from the product. To complete the disconnection of the electricity, please remove the power (electric) cable and the SCSI cable from their connections in the back of the autoloader. The plugs should be placed near the autoloader for easy access. Object and liquid entry ­ Care should be taken to insure that objects do not fall and liquids are not spilled into the product's enclosure through openings. Servicing ­ The user should not attempt to service the product beyond that described in the operating instructions. All other servicing should be referred to qualified service personnel. n n n n n n n n AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 4 of 79 Warnings Precautions 1.1 Precautions n n Do not use oil, solvents, gasoline, paint thinners or insecticides on the unit. Do not expose the unit to moisture, to temperatures higher than 60 °C (140 °F) or to extreme low temperatures. Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity and electronic/electrical equipment, which generate electrical noise. Hold the AC power plug by the head when removing it from the AC source outlet; pulling the cord can damage the internal wires. Use the unit on a firm level surface free from vibration, and do not place anything on top of the unit. n n n 1.2 Product Warranty Caution The 1x8 autoloader by Tandberg is warranted to be free from defects in materials, parts, and workmanship and will conform to the current product specification upon delivery. For the specific details of your warranty, see your sales contract or contact the company from which the autoloader was purchased. The warranty for the autoloader shall not apply to failures of any unit when: n The autoloader is repaired or modified by anyone other than the manufacturer's personnel or approved agent. The autoloader is physically abused or used in a manner that is inconsist ent with the operating instructions or product specification defined by the manufacturer. The autoloader fails because of accident, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, modification, or service by anyone other than the factory service center or its approved agent. The autoloader is repaired by anyone, including an approved agent, in a manner that is contrary to the maintenance or installation instructions supplied by the manufacturer. The manufacturer's serial number tag is removed. The autoloader is damaged because of improper packaging on return. n n n n n CAUTION Rough Handling at Shipping! Damaging of the autoloader and loosing warranty. If you are returning the autoloader for rep air, package it in its original packaging (or in replacement packaging obtained from your vendor). CAUTION Untrained or unauthorized personnel! Damaging of the autoloader and loosing warranty. If problems with the autoloader occur, contact your maintenance organization. AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 5 of 79 Warnings User Guide 1.3 User Guide This specification describes the functional, performance, and environmental specifications of the autoloader. Contents of this User Reference Manual n n n n n n n n Quick Start Guide Features and Physical Description Installation and Setup Operation and Maintenance Troubleshooting and Diagnostics Analysis Procedures SCSI Interface Specification Product Specifications To configure and operate the ThinStor®Plus LTO3 Autoloader via the OCP and the RMU see ® ThinStor Plus LTO3 Autoloader ­ Operator's Manual. Conventions used in this specification This spe cification uses the following conventions: NOTE: Notes provide additional information or suggestions about the topic or procedure being discussed. ! IMPORTANT Information next to the word Important helps you complete a procedure or avoid additional steps. In this document you may find the following 3 steps of warnings: DANGER Usage: Imminently hazardous situation. Will result in death or serious injury if not avoided. WARNING Usage: Potentially hazardous situation. Could result in death or serious injury if not avoided. CAUTION Usage: Potentially hazardous situation. May result in minor or moderate injury or property-damage-only accidents if not avoided. Example: losing data, or damaging the autoloader or the tape drive AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 6 of 79 Contents 2 Contents 1 Warnings ................................ ............................................................................................ 4 1.1 Precautions ................................................................ ................................................ 5 1.2 Product Warranty Caution ...........................................................................................5 1.3 User Guide................................................................................................................. 6 Contents ................................................................................................ ............................. 7 Tables ............................................................................................................................... 10 Figures ................................................................ ............................................................. 11 Quick Start Guide ................................................................................................ ............. 12 Features and Physical Description................................ ................................................... 6.1 Equipment Description .............................................................................................. 6.2 Features ................................................................................................ .................. 6.3 Component Descriptions ................................................................ ........................... 14 14 15 16 2 3 4 5 6 7 Installation and Setup ................................ ...................................................................... 20 7.1 Installing the Optional Remote Management Unit (RMU) ................................ ............. 20 7.1.1 Contents of the Kit: .......................................................................................... 20 7.1.2 Required Tools: ............................................................................................... 20 7.1.3 Mounting Instructions: ................................................................ ...................... 20 7.2 Installing the Optional Bar Code Reader (BCR) .......................................................... 21 7.2.1 Contents of the Kit: .......................................................................................... 21 7.2.2 Required Tools: ............................................................................................... 21 7.2.3 Mounting Instructions: ................................................................ ...................... 22 7.2.4 Configuration of the Barcode Reader ................................ ................................ 23 7.2.5 Barcode Labels............................................................................................... 23 7.2.6 Removing the Barcode Reader......................................................................... 23 7.3 Installing the Autoloader as a Desktop Uni t................................................................. 24 7.3.1 Checks Before Installation:............................................................................... 24 7.3.2 Connecting Power ................................................................ ........................... 24 7.4 Installing the Autoloader in a Rack................................................................ ............. 25 7.4.1 Prepare the Autoloa der for Installation .............................................................. 25 7.4.2 Install the Support Rails in the Rack.................................................................. 25 7.4.3 Install the Rack Front Mount Brackets on the Autoloader.................................... 27 7.4.4 Secure the Autoloader to the Rack ................................................................ ... 27 7.4.5 Connecting Power ................................................................ ........................... 28 7.5 Running Library Verify Test ....................................................................................... 28 7.6 Connecting the Autoloader to the Server .................................................................... 29 7.6.1 Connecting to RMU ......................................................................................... 29 7.6.2 Connecting to SCSI bus ................................ ................................................... 29 Operation and Maintenance ................................ ............................................................. 30 8.1 General Guidelines ................................................................................................ ... 30 8.2 Powering on the System ................................................................ ........................... 30 8.3 Using the Operator Panel and Menu Options.............................................................. 32 8.4 Operational Modes ................................................................................................ ... 33 8.4.1 Automatic Mode .............................................................................................. 33 8.4.2 Random Mode................................................................................................. 33 8.4.3 Sequential Mode ................................ ............................................................. 34 8.4.4 Loop Mode................................ ...................................................................... 34 8.4.5 Autoload Mode ................................................................ ................................ 34 8.4.6 Menu Structure and Options OCP User Interaction Mode ................................ ... 35 TANDBERG DATA Page 7 of 79 8 AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 Contents 8.5 8.6 8.7 8.8 9 Configuration ............................................................................................................ 36 Operation ................................................................................................................. 36 8.6.1 Monitoring Autoloader Operation and Status ..................................................... 36 Performing Autoloader and Tape Drive....................................................................... 36 8.7.1 Importing and Exporting Cartridges................................................................ ... 36 8.7.2 Bulk Exchange ................................................................ ................................ 37 8.7.3 Load and unload a Cartridge ............................................................................ 37 8.7.4 Write Protected Media ..................................................................................... 37 8.7.5 Cleaning the Tape Drive ................................................................ .................. 37 Shipping................................................................ ................................................... 39 Troubleshooting and Diagnostics .................................................................................... 40 9.1 General Guidelines ................................................................................................ ... 40 9.2 Reacting on Lightening Error LED/Error Code ............................................................. 40 9.2.1 Viewing Drive Error Codes via the OCP ............................................................ 41 9.2.2 Viewing Drive Error Codes via Serial Communication ................................ ........ 41 9.2.3 Viewing Drive Error Codes vi a the RMU ............................................................ 41 9.3 Determining a Problem.............................................................................................. 41 9.4 Error Messages and Error Codes ............................................................................... 43 9.4.1 Error Code Description .................................................................................... 43 9.4.2 Example for an Err or/Event Log:....................................................................... 43 9.4.3 Not Ready Errors 01h ­ 0Fh................................................................ ............. 44 9.4.4 Unit Attention 10h ­ 1Fh ................................................................ .................. 44 9.4.5 Recovered Errors 20h ­ 2Fh ............................................................................ 45 9.4.6 Hardware Errors 30h ­ 4Fh ................................ .............................................. 45 9.4.7 Illegal Request Errors 50h ­ 6Fh ...................................................................... 46 9.4.8 Aborted Command Errors 70h ­ 73h ................................................................. 47 9.4.9 Additional Errors 7ah ­ 7Fh ................................ .............................................. 47 9.4.10Robotic Control Errors 81h ­ 8Fh ................................ ..................................... 48 9.4.11Function Errors 90h ­ 9Fh ................................................................................ 49 9.4.12Low Level Axis Errors A0h ­ AFh ................................ ..................................... 50 9.4.13Electronic Hardware Errors B0h ­ B9h .............................................................. 51 9.4.14Drive Errors BAh ­ BFh .................................................................................... 51 9.4.15Barcode Errors C0h ­ CFh ............................................................................... 52 9.4.16Network Errors D0h ­ D5h ............................................................................... 52 9.4.17Subcode Descriptions................................................................ ...................... 52 9.4.18Drive Error Code Descriptions ................................ .......................................... 55 9.5 Access Protocol ................................................................................................ ........ 56 Analysis Procedures ................................................................................................ ........ 10.1 Power/External Fan Analysis..................................................................................... 10.2 RMU Analysis................................ ........................................................................... 10.3 BCR Analysis................................ ........................................................................... 10.4 Media-Related Problems................................................................ ........................... SCSI Interface Specification................................ ............................................................. 11. 1 Cable and Terminator Requirements................................ .......................................... 11.1.1SCSI Cable Requirements ............................................................................... 11.1.2SCSI Terminator Requirements................................................................ ........ 11.2 SCSI Communications .............................................................................................. 11.2.1SCSI Messages .............................................................................................. 11.2.2SCSI Commands ................................ ............................................................. 11.3 Elements and Element Addresses ................................................................ ............. 11.3.1Elements ................................................................................................ ........ 11.3.2Element Addresses ......................................................................................... 57 57 57 58 58 59 59 59 60 60 61 62 65 65 65 10 11 12 Product Specifications ................................................................ ..................................... 67 12.1 Size and Weight ....................................................................................................... 67 12.2 Performance Specifications ....................................................................................... 67 12.3 Power Specifications................................................................................................. 69 TANDBERG DATA Page 8 of 79 AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 Contents 12.4 Environmental Specifications ..................................................................................... 12.4.1Shock and Vibration ......................................................................................... 12.5 Shipping Specifications ................................ ............................................................. 12.6 Safety and Regulatory Agency Compliance ................................ ................................ 13 70 71 72 73 Index ................................................................................................ ................................ 77 AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 9 of 79 Tables 3 Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Table 18 Autoloader features................................................................................................ ... 15 SCSI interface ................................................................ .......................................... 15 Data cartridge capaci ties in gigabytes (GB) ................................ ................................ 19 Ultrium Gen3 support ................................................................ ................................ 19 Inventory Status characters....................................................................................... 31 SCSI messages supported by the autoloader ............................................................. 62 SCSI commands supported by the autoloader ............................................................ 63 Status byte descriptions............................................................................................ 64 Supported sense keys............................................................................................... 64 Element addresses ................................................................................................ ... 66 Dimensions and weight ................................ ............................................................. 67 Autoloader storage capacity ................................................................ ...................... 67 AC power specifications ............................................................................................ 69 Environmental specifications ..................................................................................... 70 Acoustic noise limits................................ .................................................................. 70 Shock limits................................................................ .............................................. 71 Vibration specifications.............................................................................................. 72 Shipping weight and dimensions ................................................................................ 72 AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 1 0 of 79 Figures 4 Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figur e 18 Figure 19 Figure 20 Figure 21 AC line cord, SCSI terminator .................................................................................... 12 Power switch ............................................................................................................ 12 Operator panel ......................................................................................................... 13 Autoloader ............................................................................................................... 14 Front panel components............................................................................................ 16 Back panel components............................................................................................ 17 Internal components ................................................................................................. 17 Location of the protective covering for the RMU rail..................................................... 21 Positioning of the LAN card ....................................................................................... 21 Location of the cover plate for the BCR rail................................................................. 22 Connecting of the BCR.............................................................................................. 22 EIA identification ....................................................................................................... 25 Attaching cage cilp nuts to a rack with square holes.................................................... 26 Attaching expanding rails to the rack ................................ .......................................... 26 Mounting position of rack mount bracket, left side ....................................................... 27 Installing the Autoloader in a rack ................................ .............................................. 27 SCSI receptacles................................ ...................................................................... 29 LEDs ....................................................................................................................... 31 Operator panel ......................................................................................................... 32 Interaction Mode, overview................................ ........................................................ 35 Default element addresses (identical to the element indexes ....................................... 66 AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 1 1 of 79 Quick Start Guide 5 Quick Start Guide Defaults NOTE: The following defaults have been set at the factory. LDR SCSI ID DRV SCSI ID Operating Mode 0 5 Sequential Figure 1 1. 2. AC line cord, SCSI terminator Install AC line cord, first to autoloader (receptacle 2), then to AC outlet. Install SCSI terminator on autoloader (receptacle 1). Figure 2 3. Power switch Use the eraser end of a pencil or something similar to press the left side of the power switch. The autoloader powers up. Install data cartridges in slots 1-8 : 4. Place cartridge in the cartridge access port. AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 1 2 of 79 Quick Start Guide Figure 3 5. 6. 7. 8. 9. Operator panel Press any button on the operator panel to change to interaction mode. Choose the "Go Offline" menu and press . Choose the "Commands" menu and press . Choose "Import", press Enter the number of the cartridge slot and press . The cartridge is placed in the chosen slot. 10. Repeat step 4 to 7, until all cartridges are imported. Drive empty 12345678 SEQ 11. Power up your host computer. 12. Verify your backup software. AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 1 3 of 79 Features and Physical Description Equipment Description 6 Features and Physical Description 6.1 Equipment Description The autoloader provides automated data storage, archival, backup, and retrieval for a range of systems, from desktop workstations to small office local area networks. This chapter describes the autoloader. It includes the following topics: n n n n Autoloader features Component descriptions Autoloader accessories Related products Figure 4 Autoloader AUTOLOADER LTO3 ­ User Reference Manual Rev. 1.01 TANDBERG DATA Page 1 4 of 79 Features and Physical Description Features 6.2 Features The autoloader includes the following features: n