Tandberg Data M-Series Remote Management Card User's Guide T6473046-01 Ver. 1, Rel. 0 Tandberg Data M-Series Remote Management Card User's Guide, T6473046-01, Ver. 1, Rel. 0, November 2002, Made in USA. Tandberg Data provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Tandberg Data may revise this publication from time to time without notice. COPYRIGHT STATEMENT © Copyright 2002 by Quantum Corporation. All rights reserved. Your right to copy this document is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT StackLink is a trademark of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies 6207947-07cN 49 Contents Preface xi Chapter 1 RMC Server Management 1 Management Console Web Pages ........................................................ 2 Accessing Management Console Web Pages............................... 2 Using the Management Console Web Pages .............................. 4 First Time User Account Setup ...................................................... 6 Accessing Online Help.................................................................... 6 Accessing the Tandberg Data Web Site ........................................ 6 Network Configuration ......................................................................... 6 Viewing or Editing Network Configuration................................ 7 Date and Time Configuration............................................................... 8 Accessing Date and Time Configuration...................................... 8 User Management .................................................................................. 9 Accessing User Management ......................................................... 9 Viewing User Accounts ................................................................ 10 Adding User Accounts.................................................................. 10 Deleting User Accounts ................................................................ 12 Tandberg Data M-Series Remote Management Card User's Guide iii Utilities ...................................................................................................12 Accessing Utilities..........................................................................12 Uploading New Software Image .................................................13 Activating New Software Image..................................................14 Rebooting the RMC and Library..................................................15 Shutting Down the RMC...............................................................15 Chapter 2 ALERT SNMP 17 ALERT SNMP Configuration .............................................................17 ALERT SNMP Community Management ........................................19 Accessing Community Management ..........................................20 Viewing Communities ..................................................................21 Adding Communities....................................................................21 Deleting Communities ..................................................................22 Chapter 3 ALERT E-mail 23 Contact Configuration .........................................................................23 Message Configuration........................................................................26 Accessing Message Configuration...............................................28 Viewing E-mail Recipients............................................................28 Adding E-mail Recipients.............................................................29 Deleting E-mail Recipients ...........................................................29 E-mail Configuration ...........................................................................29 Viewing or Changing E-mail Configuration..............................30 Test E-mail.......................................................................................31 Chapter 4 ALERT Library Management 33 Library Status ........................................................................................34 Accessing Library Status...............................................................34 Cartridge Movement .....................................................................36 Cartridge Movement .....................................................................37 Viewing Drive Element Information...........................................38 Library Configuration..........................................................................40 SCSI ID Configuration...................................................................41 iv Tandberg Data M-Series Remote Management Card User's Guide Library Statistics ................................................................................... 42 Accessing Library Statistics .......................................................... 42 Service Operations................................................................................ 44 Accessing Service Operations ...................................................... 45 Selftests ............................................................................................ 45 Initializing Statistics....................................................................... 46 Library Firmware Upload............................................................. 46 Monitoring Configuration................................................................... 47 Accessing Monitoring Configuration ......................................... 47 Monitoring Interval ....................................................................... 48 Weekly Status Report .................................................................... 49 Event History ........................................................................................ 49 Chapter 5 Getting Help 51 Appendix A Event Details Listing 53 Appendix B Battery Statements 73 Glossary 77 Index 81 Tandberg Data M-Series Remote Management Card User's Guide v vi Tandberg Data M-Series Remote Management Card User's Guide Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 M-Series Remote Management Card Home Page.......... 4 Network Configuration ..................................................... 7 Date and Time Configuration ........................................... 9 User Management............................................................. 10 Edit Users ........................................................................... 11 Utilities ............................................................................... 13 Shutdown Remote Management Card .......................... 16 SNMP Configuration........................................................ 18 Community Management ............................................... 20 Figure 10 Edit Community ............................................................... 21 Figure 11 Contact Configuration...................................................... 24 Figure 12 Message Configuration .................................................... 27 Figure 13 E-mail Configuration........................................................ 30 Figure 14 Library Status .................................................................... 36 Figure 15 Library Status (continued)............................................... 38 Figure 16 Element Information ........................................................ 39 Tandberg Data M-Series Remote Management Card User's Guide vii Figure 17 Library Configuration (SCSI ID Configuration)...........41 Figure 18 Library Statistics................................................................43 Figure 19 Library Statistics (continued) ..........................................44 Figure 20 Service Operations ............................................................45 Figure 21 Monitoring Configuration ...............................................48 Figure 22 Event History.....................................................................50 Figure 23 Help.....................................................................................52 viii Tandberg Data M-Series Remote Management Card User's Guide Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 RMC Defaults ...................................................................... 2 Network Configuration Fields.......................................... 8 SNMP Configuration Fields ............................................ 19 Contact Configuration Fields .......................................... 25 Message Configuration Fields ........................................ 27 E-mail Configuration Fields ............................................ 31 Library Status Fields......................................................... 34 Element Information Fields............................................. 39 Information Events Detail ............................................... 53 Warning Events Detail ..................................................... 60 Failure Events Detail ........................................................ 63 Tandberg Data M-Series Remote Management Card User's Guide ix x Tandberg Data M-Series Remote Management Card User's Guide Preface Audience This manual is intended for use by customers who have purchased a Tandberg M-Series library. This manual assumes the reader has a moderate level of general computer knowledge and server systems administration experience. This experience includes the installation of expansion cards as well as the administration of Windows operating systems, Ethernet, and TCP/IP networks. Purpose This document provides information about the M-Series Remote Management Card (RMC) options available including: · · · · RMC Server Management ALERT E-mail ALERT SNMP ALERT Library Management Manual Illustrations For this manual, a single frame M2500 configuration is used for illustration. The Management Console screens, showing libraries, status, or statistics for your configuration, may vary from those shown in this manual. Tandberg Data M-Series Remote Management Card User's Guide xi System Requirements As a minimum requirement, the following library firmware versions are required: Library M1500/M2500 Boot Block 3.00 System Code 3.03 In addition, a network connection and browser software are required to manage the library from a remote location. Browser Support Internet browser software is not supplied with the RMC. You must obtain and install a browser independently. RMC supports the following Internet browsers: · · Microsoft® Internet Explorer® (IE) 5.5 or 6.0 NetscapeTM CommunicatorTM 4.78 and 6.2 Other versions of these products may be supported in future releases of the RMC software. Notational Conventions This manual uses the following conventions: Caution: Note: Cautions indicate potential hazards to equipment. Notes emphasize important information related to the main topic. Warnings indicate potential hazards to personal safety. Warning: Related Documents Documents related to the M-Series Remote Management Card are shown in the following table: xii Tandberg Data M-Series Remote Management Card User's Guide M-Series Remote Management Card and M-Series Libraries Documentation Document Title M-Series User's Guide (PN T6423045) M-Series Installation Guide (PN T6423046) M-Series Quick Reference Guide (PN T6473046) Document Description This guide provides information on the installation and operation of the M-Series library. This guide provides information on the unpacking and installation of M-Series libraries. This guide provides easy, step-by-step instructions for installation and upgrade of the M-Series Remote Management Card. Refer to the appropriate product manuals for information about your tape drive and cartridges. Use Adobe® Acrobat® Reader® 4 or higher to view the appropriate Portable Document Format (PDF) file. SCSI-2 Specification The SCSI-2 Communications Specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Tandberg Data M-Series Remote Management Card User's Guide xiii xiv Tandberg Data M-Series Remote Management Card User's Guide Chapter 1 RMC Server Management The M-Series Remote Management Card (RMC) is managed through the following Management Console Web pages accessible by using the Management Console and Interne ...