User manual TANDBERG MSERIES RMC USER

Tandberg Data M-Series Remote Management Card User's Guide T6473046-01 Ver. 1, Rel. 0 Tandberg Data M-Series Remote Management Card User's Guide, T6473046-01, Ver. 1, Rel. 0, November 2002, Made in USA. Tandberg Data provides this publication "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Tandberg Data may revise this publication from time to time without notice. COPYRIGHT STATEMENT © Copyright 2002 by Quantum Corporation. All rights reserved. Your right to copy this document is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT StackLink is a trademark of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies 6207947-07cN 49 Contents Preface xi Chapter 1 RMC Server Management 1 Management Console Web Pages ........................................................ 2 Accessing Management Console Web Pages............................... 2 Using the Management Console Web Pages .............................. 4 First Time User Account Setup ...................................................... 6 Accessing Online Help.................................................................... 6 Accessing the Tandberg Data Web Site ........................................ 6 Network Configuration ......................................................................... 6 Viewing or Editing Network Configuration................................ 7 Date and Time Configuration............................................................... 8 Accessing Date and Time Configuration...................................... 8 User Management .................................................................................. 9 Accessing User Management ......................................................... 9 Viewing User Accounts ................................................................ 10 Adding User Accounts.................................................................. 10 Deleting User Accounts ................................................................ 12 Tandberg Data M-Series Remote Management Card User's Guide iii Utilities ...................................................................................................12 Accessing Utilities..........................................................................12 Uploading New Software Image .................................................13 Activating New Software Image..................................................14 Rebooting the RMC and Library..................................................15 Shutting Down the RMC...............................................................15 Chapter 2 ALERT SNMP 17 ALERT SNMP Configuration .............................................................17 ALERT SNMP Community Management ........................................19 Accessing Community Management ..........................................20 Viewing Communities ..................................................................21 Adding Communities....................................................................21 Deleting Communities ..................................................................22 Chapter 3 ALERT E-mail 23 Contact Configuration .........................................................................23 Message Configuration........................................................................26 Accessing Message Configuration...............................................28 Viewing E-mail Recipients............................................................28 Adding E-mail Recipients.............................................................29 Deleting E-mail Recipients ...........................................................29 E-mail Configuration ...........................................................................29 Viewing or Changing E-mail Configuration..............................30 Test E-mail.......................................................................................31 Chapter 4 ALERT Library Management 33 Library Status ........................................................................................34 Accessing Library Status...............................................................34 Cartridge Movement .....................................................................36 Cartridge Movement .....................................................................37 Viewing Drive Element Information...........................................38 Library Configuration..........................................................................40 SCSI ID Configuration...................................................................41 iv Tandberg Data M-Series Remote Management Card User's Guide Library Statistics ................................................................................... 42 Accessing Library Statistics .......................................................... 42 Service Operations................................................................................ 44 Accessing Service Operations ...................................................... 45 Selftests ............................................................................................ 45 Initializing Statistics....................................................................... 46 Library Firmware Upload............................................................. 46 Monitoring Configuration................................................................... 47 Accessing Monitoring Configuration ......................................... 47 Monitoring Interval ....................................................................... 48 Weekly Status Report .................................................................... 49 Event History ........................................................................................ 49 Chapter 5 Getting Help 51 Appendix A Event Details Listing 53 Appendix B Battery Statements 73 Glossary 77 Index 81 Tandberg Data M-Series Remote Management Card User's Guide v vi Tandberg Data M-Series Remote Management Card User's Guide Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 M-Series Remote Management Card Home Page.......... 4 Network Configuration ..................................................... 7 Date and Time Configuration ........................................... 9 User Management............................................................. 10 Edit Users ........................................................................... 11 Utilities ............................................................................... 13 Shutdown Remote Management Card .......................... 16 SNMP Configuration........................................................ 18 Community Management ............................................... 20 Figure 10 Edit Community ............................................................... 21 Figure 11 Contact Configuration...................................................... 24 Figure 12 Message Configuration .................................................... 27 Figure 13 E-mail Configuration........................................................ 30 Figure 14 Library Status .................................................................... 36 Figure 15 Library Status (continued)............................................... 38 Figure 16 Element Information ........................................................ 39 Tandberg Data M-Series Remote Management Card User's Guide vii Figure 17 Library Configuration (SCSI ID Configuration)...........41 Figure 18 Library Statistics................................................................43 Figure 19 Library Statistics (continued) ..........................................44 Figure 20 Service Operations ............................................................45 Figure 21 Monitoring Configuration ...............................................48 Figure 22 Event History.....................................................................50 Figure 23 Help.....................................................................................52 viii Tandberg Data M-Series Remote Management Card User's Guide Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 RMC Defaults ...................................................................... 2 Network Configuration Fields.......................................... 8 SNMP Configuration Fields ............................................ 19 Contact Configuration Fields .......................................... 25 Message Configuration Fields ........................................ 27 E-mail Configuration Fields ............................................ 31 Library Status Fields......................................................... 34 Element Information Fields............................................. 39 Information Events Detail ............................................... 53 Warning Events Detail ..................................................... 60 Failure Events Detail ........................................................ 63 Tandberg Data M-Series Remote Management Card User's Guide ix x Tandberg Data M-Series Remote Management Card User's Guide Preface Audience This manual is intended for use by customers who have purchased a Tandberg M-Series library. This manual assumes the reader has a moderate level of general computer knowledge and server systems administration experience. This experience includes the installation of expansion cards as well as the administration of Windows operating systems, Ethernet, and TCP/IP networks. Purpose This document provides information about the M-Series Remote Management Card (RMC) options available including: · · · · RMC Server Management ALERT E-mail ALERT SNMP ALERT Library Management Manual Illustrations For this manual, a single frame M2500 configuration is used for illustration. The Management Console screens, showing libraries, status, or statistics for your configuration, may vary from those shown in this manual. Tandberg Data M-Series Remote Management Card User's Guide xi System Requirements As a minimum requirement, the following library firmware versions are required: Library M1500/M2500 Boot Block 3.00 System Code 3.03 In addition, a network connection and browser software are required to manage the library from a remote location. Browser Support Internet browser software is not supplied with the RMC. You must obtain and install a browser independently. RMC supports the following Internet browsers: · · Microsoft® Internet Explorer® (IE) 5.5 or 6.0 NetscapeTM CommunicatorTM 4.78 and 6.2 Other versions of these products may be supported in future releases of the RMC software. Notational Conventions This manual uses the following conventions: Caution: Note: Cautions indicate potential hazards to equipment. Notes emphasize important information related to the main topic. Warnings indicate potential hazards to personal safety. Warning: Related Documents Documents related to the M-Series Remote Management Card are shown in the following table: xii Tandberg Data M-Series Remote Management Card User's Guide M-Series Remote Management Card and M-Series Libraries Documentation Document Title M-Series User's Guide (PN T6423045) M-Series Installation Guide (PN T6423046) M-Series Quick Reference Guide (PN T6473046) Document Description This guide provides information on the installation and operation of the M-Series library. This guide provides information on the unpacking and installation of M-Series libraries. This guide provides easy, step-by-step instructions for installation and upgrade of the M-Series Remote Management Card. Refer to the appropriate product manuals for information about your tape drive and cartridges. Use Adobe® Acrobat® Reader® 4 or higher to view the appropriate Portable Document Format (PDF) file. SCSI-2 Specification The SCSI-2 Communications Specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Tandberg Data M-Series Remote Management Card User's Guide xiii xiv Tandberg Data M-Series Remote Management Card User's Guide Chapter 1 RMC Server Management The M-Series Remote Management Card (RMC) is managed through the following Management Console Web pages accessible by using the Management Console and Internet browser software installed on the host computer: · · · · Network Configuration on page 6 allows you to set up information about the host, IP address, and Internet addresses. Date and Time Configuration on page 8 allows you to set or adjust the date and time of the library. User Management on page 9 allows you set up users that are permitted access to the RMC and define their passwords. Utilities on page 12 allows you to perform maintenance functions on the RMC including software upgrades and rebooting the RMC system. Tandberg Data M-Series Remote Management Card User's Guide 1 Chapter 1 RMC Server Management Management Console Web Pages Management Console Web Pages 1 Internet browser software is not supplied with the RMC. You must obtain and install a browser independently. The Management Console supports the following Internet browsers: · Microsoft Internet Explorer 5.5 and 6.0 You can download this software from http://www.microsoft.com. Netscape Communicator 4.78 and 6.2 You can download this software from http://www.netscape.com. · Accessing Management Console Web Pages To access the Management Console Web pages: 1 On the host computer, open the Internet browser software. 1 2 The RMC is set with the following defaults: Table 1 RMC Defaults Field Use DHCP Hostname Domain IP Address Subnet Mask Default Gateway Description Enabled PMC300-[MAC address] [local domain] 192.168.1.1 255.255.255.0 [default or blank] By default, the RMC card uses Dynamic Host Configuration Protocol (DHCP) and is enabled for assignment of IP addresses. The network defines and assigns the IP address based on the range allowed by the network administrator. 2 Tandberg Data M-Series Remote Management Card User's Guide Chapter 1 RMC Server Management Management Console Web Pages If DHCP is not available on your network for IP addressing, the DHCP request times out after approximately 30 seconds. The RMC then assigns itself the static IP address of 192.168.1.1. If 198.168.x.x is already used in the network, 10.0.0.x will be used instead. In the Address field of your browser, type http://192.168.1.1/. This static IP address is the default address for accessing the RMC. The Subnet Mask default is 255.255.255.0. If your subnet mask is different, you need to set up an isolated network, access the RMC, and modify it from the Management Console Web pages and add it into the appropriate network. Note: In some cases, you may have to temporarily configure a host computer's network configuration to the IP address 192.168.1.x, where x is some number between 2 and 254. Enter the subnet mask as 255.255.255.0. Using your browser, enter 192.168.1.1 to access the Management Console Web page. At this point, change the RMC network configuration to an appropriate IP address and subnet mask for your network. If you are still having problems accessing the IP address, contact your local system administrator for information on including the RMC in your network. The Internet browser displays the Management Console Home page as shown in figure 1. Tandberg Data M-Series Remote Management Card User's Guide 3 Chapter 1 RMC Server Management Management Console Web Pages Figure 1 M-Series Remote Management Card Home Page Banner and link to the Tandberg Data Web site Navigation frame Status icon Management frame Using the Management Console Web Pages 1 The first page that displays when you access the Management Console Web pages is the RMC Home page as shown in figure 1. This page includes information on the library status as follows: · · · Unable to communicate with library Library is available Library is unavailable --initializing --demo running --diagnostic running The status Unable to communicate with library indicates a communications problem between the RMC and the library, such as a bad serial connection from the RMC to the library, or a conflicting baud rate between the library and the RMC. Note: The RMC communicates with the library at the library's default baud rate of 38400. You may use the menu on library's front panel to check or set the library's baud rate. 4 Tandberg Data M-Series Remote Management Card User's Guide Chapter 1 RMC Server Management Management Console Web Pages The library status Library is available indicates a new installation or the library is ready for normal operation. The status Library is unavailable indicates the library is in Standby mode, Stop mode, initializing, demo mode, diagnostics in progress, or that SCSI communication is disabled. This means the library is not available to the host system for backup operations. The Home page is divided into four sections: · · The banner section displaying the corporate logo and software name. The navigation frame displays a list of the Management Console Web pages. To view a page, select its corresponding link. The status icon displays the state of the library. The management frame displays the page selected from the navigation frame. · · To return to a previous Web page, select the appropriate page from the navigation frame. The Tandberg Data logo in the banner portion of the page is a link to the www.tandberg.com Web site. The status icon indicates the state of the library by two colors. This icon is also a direct link to the library status page. The user name and password may need to be entered to access the page. The colors of the status icon display the following corresponding states: Color Green Red Library Communication Status Library is available Library is unavailable --initializing --demo running --diagnostic running (Service mode) --in Standby or Stop mode Unable to communicate with library Tandberg Data M-Series Remote Management Card User's Guide 5 Chapter 1 RMC Server Management Network Configuration First Time User Account Setup 1 Accessing another page for the first time from the Home page requires you to enter a user name and password. Note: A default user name (admin) and password (admin) is provided with the installation of the RMC. To protect the integrity of your network and RMC access, a new administration account should be set up when you begin using the RMC with your library. After this is accomplished, delete the existing admin account. Please refer to Adding User Accounts on page 10 and Deleting User Accounts on page 12. Caution: Accessing Online Help 1 The Management Console Web pages provide extensive online help files defining actions and terms for every function, feature, and field within the RMC. For more information, see Getting Help on page 51. Accessing the Tandberg Data Web Site To access the Tandberg Data Web site: 1 1 Click the Tandberg Data logo in the banner frame of the RMC Home page as shown in figure 1. This link launches the Internet browser and displays the Tandberg Data Web site. 2 To return to the Management Console Web pages, press Back in the browser frame. Network Configuration The following sections provide information on configuring and setting up the RMC. 1 6 Tandberg Data M-Series Remote Management Card User's Guide