TANDBERG SLR TAPE INFORMATION STORAGE SOLUTION Installation and User's Guide PC-BACKUP-SYSTEME Installation und Benutzeranleitung SOLUTION DE STOCKAGE DE DONNÉES SUR BANDE MAGNÉTIQUE Manuel d'installation et guide de l'utilisateur SOLUCIÓN DE ALMACENAMIENTO DE DATOS EN CINTA MAGNÉTICA Manual de Instalación y Guía del Usuario © Tandberg Data ASA Part No. 43 18 55-07 August 2003 Related publications available from our Marketing Department: Drive Series Tandberg SLR Publ. No. 9048 6028 6047 9084 9033 9031 9063 Part. No. 43 05 08 42 26 86 42 30 42 43 15 65 43 01 37 43 04 44 43 07 43 Title Tandberg SLR Product Line Reference Manual Tandberg SLR Product Line Maintenance Manual Tandberg SLR Product Line SCSI-2 Interface Functional Specifications Tandberg SLR Product Line - SLR5 4.0/8.0GB Product Verification Reports Tandberg SLR Product Line - SLR4 (TDC 4220) Product Verification Reports Tandberg SLR7,SLR24, SLR40, SLR50, SLR60, SLR75 SLR100 and SLR140 Reference Manual Tandberg SLR7, SLR24, SLR40, SLR50, SLR60, SLR75 SLR100 and SLR140 - SCSI Interface Functional Specifications Tandberg SLR50 (MLR3) PVR Manual Tandberg SLR100, SLR60 and SLR40 PVR Manual - Internal Tandberg SLR24-100 PVR Manual - External Tandberg SLR2-5 PVR Manual - External Tandberg SLR24 and SLR50 PVR Manual - Internal (VU2000) Tandberg SLR7 PVR Manual - Internal 9100 9144 9148 9149 9156 9162 43 17 88 43 21 67 43 22 23 43 22 22 42 22 46 43 23 17 Please Note This publication may describe designs for which patents are granted or pending. By publishing this information, Tandberg Data ASA conveys no license under any patent or any other rights. Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA assumes no responsibility for any errors, which may appear in this publication. It is the policy of Tandberg Data ASA to improve products as new techniques and components become available. Tandberg Data ASA therefore reserves the right to change specifications at any time. We would appreciate any comments on this publication. IMPORTANT! VIKTIG! WICHTIGE SICHERHEITSHINWEISE! VIKTIGT! The Tandberg SLRx equipment must be connected to an earthed mains socket outlet! Apparatet må kun tilkobles jordet stikkontakt! Benutzen Sie stets das werkseitig mitgelieferte Netzkabel und verbinden Sie es ausschließlich mit geerdeten Netzsteckdosen! Apparaten får endast anslutas till jordat uttag! Tandberg Data Table of Contents Introduction Solution Contents Information Tape Drive Naming Convention Tape Drive Capacity Tape Drive Performance Media Specifications Tape Format Compatibility Data Compression Tape Drive Installation SCSI Controller Board Installation SCSI Configuration External SLR2 - SLR140: SCSI-bus Termination - Internal Tape Drives SCSI-bus Termination - External Tape Drives Mounting the Internal Tape Drive Mounting a Tabletop Tape Drive Tape Drive Operation How to Rewind a Data Cartridge Software Installation Windows NT SCSI Host Adapter Tape Driver Windows NT 4.0 Tape Driver Installation Backup Applications Computer Associates ARCserveIT for Windows NT Veritas Software Server CD-ROM Legato Networker for Windows NT Windows 2000 SCSI Host Adapter Tape Driver Windows 2000 Tape Driver Installation Backup Applications Novell NetWare Host Adapter Backup Applications Veritas Software Server CD-ROM Windows 95 Host Adapter 1 3 5 5 5 6 6 6 7 9 9 11 12 13 15 15 19 21 23 27 29 29 29 29 31 32 35 39 41 41 41 41 43 45 45 45 49 51 51 Tandberg SLR Installation and User's Guide i Tandberg Data Backup Applications Veritas Software Desktop CDROM Windows 98 Windows 98 2nd Edition Host Adapter Backup Applications Veritas Software Desktop CD-ROM SCO Open Server Release 5 Host Adapter Backup Applications SCO UnixWare Host Adapter Backup Applications Sunsoft Solaris Tape Drive Installation Backup Applications Apple Macintosh Backup Applications IBM RS/6000 Tape Drive Installation Backup Applications HP/UX Tape Drive Backup Applications Linux SCSI Host Adapter Backup Applications Tape Drive Utility Disk Troubleshooting Hardware Checking Software Checking Verifying Recent Changes Correcting Intermittent Failures Software Troubleshooting Appendix Regulatory Compliance Notices Glossary of Terms 51 52 53 53 53 54 55 55 57 59 59 59 61 61 62 65 65 67 67 68 71 71 72 73 73 74 77 79 79 79 80 80 80 81 81 83 ii Tandberg SLR Installation and User's Guide Tandberg Data Introduction Congratulations on your new Tandberg Data SLR tape storage solution! Total customer satisfaction is of the most importance to Tandberg Data. We guarantee that this product left our premises defect free. If you are not satisfied the quality of this product, please contact your distributor, dealer or the nearest Tandberg Data office to have your problem resolved quickly. If you need technical support or have any problem with your SLR tape storage solution, phone, fax and addresses can be found on the back cover of this manual, ask for Customer Services. Tandberg Data ASA is a leading global supplier of advanced, tapebased information data storage products for the professional market. The company offers a wide range of products and solutions for data protection and other user applications within data storage management. Tandberg Data supplies Travan NSTM, SLRTM and DLTTM branded tape drives and tape storage solutions to the world's leading OEMs and through a worldwide channel sales network. On the following pages, before the installation guide starts, there is some brief information about the Tandberg Data SLR tape storage solutions. Also listed is what is included with the Tandberg Data product you have purchased. All documentation referred to in this Product Line installation guide, is available as a downloadable PDF file from the Tandberg Data web site: www.tandberg.com Tandberg SLR Installation and User's Guide 1 Tandberg Data This Page Intentionally Left Blank 2 Tandberg SLR Installation and User's Guide Tandberg Data Solution Contents Please Check the Package Contents before Beginning the Installation! For the Internal Solution: · Internal Tandberg SLR tape drive (SLR2-140) · Internal SCSI cable (with removable LVD/SE terminator for Tandberg SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 and SLR140) · Data cartridge (1 or 5 depending on type of kit/solution) · Cleaning cartridge (Tandberg SLR5, SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 and SLR140) · Application software · Installation and User's Guide · Warranty Card For the Tabletop Solution: · Tabletop Tandberg SLR tape drive with power cord · External LVD/SE SCSI terminator (Tandberg SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 and SLR140) · External SCSI cable · Data cartridge (1 or 5 depending on type of kit/solution) · Cleaning cartridge (Tandberg SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 and SLR140) · Application software · Installation and User's Guide · Warranty Card NOTE: See also our website: www.tandberg.com. Tandberg SLR Installation and User's Guide 3 Tandberg Data This Page Intentionally Left Blank 4 Tandberg SLR Installation and User's Guide Tandberg Data Information Tape Drive Naming Convention The following table gives the equivalence between the original tape drive name and their associated SLR naming. Tandberg SLR Name Convention Tandberg SLR2 Tandberg SLR3 Tandberg SLR4 Tandberg SLR4-DC Tandberg SLR5 Tandberg SLR24 Tandberg SLR7 Tandberg SLR40 Tandberg SLR50 Tandberg SLR60 Tandberg SLR75 Tandberg SLR100 Tandberg SLR140 Previous Tape Drive Name Tandberg TDC 3820 Tandberg TDC 4120 Tandberg TDC 4220 Tandberg TDC 4222 NA Tandberg SLR6 NA NA Tandberg MLR3 NA NA NA NA Tape Drive Capacity Tandberg Data Tape Drive Model Tandberg SLR2 Tandberg SLR3 Tandberg SLR4 Tandberg SLR4-DC Tandberg SLR5 Tandberg SLR24 Tandberg SLR7 Tandberg SLR40 Tandberg SLR50 Tandberg SLR60 Tandberg SLR75 Tandberg SLR100 Tandberg SLR140 (TDC 3820) (TDC 4120) (TDC 4220) (TDC 4222) (SLR5 4/8 GB) (SLR6 12/24 GB) Capacity 525 MB 1.2GB 2.5GB 2.5GB/5.0*GB 4.0GB/8.0*GB 12GB/24*GB 20 GB/40GB* 20GB/40*GB 25GB/50*GB 30GB/60*GB 38 GB/75*GB 50GB/100*GB 70GB/140*GB (MLR3 25/50 GB) * Using 2:1 Hardware Compression Tandberg SLR Installation and User's Guide 5 Tandberg Data Tape Drive Performance Tandberg Data Tape Drive Model Tandberg SLR2 525MB Tandberg SLR3 1.2GB Tandberg SLR4 2.5GB Tandberg SLR4-DC 5GB Tandberg SLR5 Tandberg SLR24 Tandberg SLR7 Tandberg SLR40 Tandberg SLR50 Tandberg SLR60 Tandberg SLR75 Tandberg SLR100 Tandberg SLR140 (TDC 3820) (TDC 4120) (TDC 4220) (TDC 4222) (SLR5 4/8 GB) (SLR6 12/24 GB) Per Minute 12 MB/min 18 MB/min 18 MB/min 18/36* MB/min 24/48* MB/min 72/144* MB/min 180/360* MB/min 180/360* MB/min 120/240* MB/min 240/480* MB/min 240/480* MB/min 300/600* MB/min 360/720* MB/min Per Hour 720 MB 1.08 GB 1.08 GB 2.16 GB 2.88 GB 8.64 GB 21.6 GB 21.6 GB 14.4 GB 28.8 GB 28.8 GB 36.0 GB 43.2 GB (MLR3 25/50 GB) * Using 2:1 Hardware Compression Media Specifications DC 6250 or equivalent DC 6525 or equivalent MAGNUS 1.2 or equivalent MAGNUS 2.5 or equivalent SLR5 8GB * SLRtape24 24 GB * SLRtape7 40 GB* SLRtape40 40 GB* SLRtape50 50 GB * SLRtape60 60 GB* SLRtape75 75 GB* SLRtape100 100 GB* SLRtape140 140 GB* 1020 1020 950 1200 1500 1130 1545 600 1515 900 1150 1500 1670 250 525 1200 2500 4000 12 000 20 000 20 000 25 000 30 000 38 000 50 000 70 000 * Using 2:1 Hardware Compression Tape Format Compatibility Tape Drive SLR140 SLR100 SLR75 SLR60 SLR50 SLR40 SLR7 SLR32 Native Media Type SLRtape140 SLRtape100 SLRtape60 SLRtape50 SLRtape40 SLRTape7 SLR32, MLR1-26GB, Accuscribe 13GB SLRtape24 SLR5 Magnus 2.5, Magnus 2.0, DC 92xx, QD 92xx Magnus 1.2, Magnus 1.0, DC 91xx, QD 91xx DC6525, DC6320 DC6250, DC6150 Tape Drive Compatibility SLR140 SLR100 SLR75 SLR60 SLR50 SLR40 SLR7 SLR32 SLR24 SLR5 SLR4 SLR3 SLR2 R/W R R/W R R/W R/W R R/W R/W R/W R R/W R/W R/W R/W R R/W R/W R/W R/W R R* R R* R* R/W R R R R/W R R/W SLR24 SLR5 SLR4 R R R R R R R R/W R R R R R R/W R/W R/W R/W R R R/W RW R/W SLR3 R/W R/W R/W SLR2 SLR1 R/W R/W R/W R/W R/W R/W R/W R à Read only R/W à Read and Write compatible *SLR7 read capability available in F/W 04.30 or greater 6 Tandberg SLR Installation and User's Guide Tandberg Data Data Compression Data Compression is a way to increase capacity on a storage device. Compression ratios are normally specified to be 2:1, meaning that it is possible to store twice as much data on the tape as normal without data compression. However, the compression rate is depending on the type of data, e.g. ordinary text files can be compressed in a much higher rate than program files. There are two ways to compress data, hardware compression and software compression. The storage device very often does hardware compression, and software compression means that the program is compressing the data before it is sent to the storage device. Hardware compression is much more efficient, and works much faster than software compression. The Tandberg Data SLR4-DC, SLR5, SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 and SLR140 use ALDC Hardware compression to compress data. This feature is enabled per default but the user may turn off data compression through the application software or specific Software Tools. (Please refer to the Tandberg SCSI tools chapter at the end of this manual for more information). Tandberg SLR Installation and User's Guide 7 Tandberg Data This Page Intentionally Left Blank 8 Tandberg SLR Installation and User's Guide Tandberg Data Tape Drive Installation SCSI Controller Board Installation All Tandberg Data SLR tape drives uses a SCSI interface to the host system. Before any SCSI device can be installed it is necessary to have a SCSI controller board installed. Please pay attention to the following points. · Make sure your computer is turn off before proceeding to the installation. · If you computer is equipped with an onboard SCSI controller, before proceeding with the installation, you must first locate the SCSI connector on the computer motherboard. · Refer to the documentation provided with your computer to find out where this connector is located. · If multiple SCSI connectors are available, you can choose any of them, except if your computer documentation mentions something different. · When done, firmly connect the SCSI connector to the Mainboard connector and refer to the section Mounting the Tape Drive to install your internal SLR. · If your PC/Server needs a separate SCSI controller, you need to make sure it is properly installed before connecting your SLR tape drive. Tandberg SLR Installation and User's Guide 9 Tandberg Data · You will also need a software driver from the SCSI controller vendor to activate the SCSI Controller. Please make sure you have the latest software driver for your SCSI controller loaded, and that the SCSI controller board is properly installed. Software drivers can be downloaded from the vendors' web site. Refer to the README file for installation. Please refer to the PC/Server documentation for further information on how to install additional boards in the PC/Server. Or ask your local dealer for assistance. 10 Tandberg SLR Installation and User's Guide Tandberg Data SCSI Configuration SCSI-ID Selection All devices on a SCSI-bus need their own unique identification, called SCSI-ID. If a SCSI-ID conflict exists, some of the SCSI devices will not be recognized by your system. In many systems it is common to use the SCSI-bus for the hard-drive and CD-ROM, as well as the tape drive. Remember that the SCSI Controller uses SCSI-ID 7. If the tape drive is the only device on the SCSI bus, you do not need to do anything. The tape drive will be recognized automatically. (All Tandberg Data tape drives are delivered with SCSI-ID 2 as default.) If the tape drive is going to share the SCSI-bus with other devices, check the SCSI-ID numbers used by the other devices, then set the drive's SCSI-ID to a number that is not being used by any of the other devices (remember the SCSI host adapter uses ID 7). The SCSI-ID is often set by "jumpers" where you can "read out" which SCSI-ID the device has been set up for. All SCSI device ID's are displayed on the screen during system startup. Internal SLR7 - SLR140 Tandberg SLR Installation and User's Guide 11 Tandberg Data SCSI-ID Selection External SLR2 ® SLR140: For the external tabletops, you will find the SCSI-ID setting thumb-wheel switch on the rear end of the unit box: SLR2-5 SCSI-ID Thumb-wheel Switch SLR7-140 SCSI-ID Thumb-wheel Switch 12 Tandberg SLR Installation and User's Guide Tandberg Data SCSI-bus Termination - Internal Tape Drives Termination in General A SCSI-bus is susceptible to interference, such as noise from electrical motors and other electromagnetic devices. Also due to the speed of the data on the SCSI-bus, it is of outmost importance to terminate the SCSI-bus properly. "Termination" is used to define the ends of the SCSI-bus. Tandberg SLR2 ® SLR5 Will your new tape drive be the last or only SCSI device on a SCSI cable? · If your drive will be the last device on the SCSI cable or the only device on the cable, as shown to the left, make sure that the SCSI termination packs are installed in the drive (Factory default). SCSI termination where the tape drive is the last or only SCSI device. SCSI termination in a system with three internal SCSI devices. · If your tape drive will be in the middle of a SCSI chain, as shown to the left, you must disable SCSI termination on the drive. To disable SCSI termination on the tape drive, remove the termination resistor packs from the drive (see figure on the following page). Make sure that the last SCSI device on the cable has termination enabled. Tandberg SLR Installation and User's Guide 13 Tandberg Data The Tandberg SLR2 ® SLR5 drives have 3 passive termination resistor packages that can be removed or installed inside the drive. Tandberg SLR24, SLR7, SLR40, SLR50, SLR60 SLR75, SLR100 and SLR140 The Tandberg SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 and SLR140 tape drives are supplied with no internal drive termination capability. To comply with PC99 specifications, TD supplies an internal SCSI cable with a removable active terminator to facilitate termination requirements in internal applications. 14 Tandberg SLR Installation and User's Guide Tandberg Data SCSI-bus Termination - External Tape Drives If the Tape drive is the only device on the external SCSI-bus, it must be terminated using the external SCSI termination provided with the solution. See figure: SCSI Host Adapter SLR Tape Drive (Must be terminated) If other external device(s) is/are present, the Tandberg SLR tape drive can be installed in any position on the SCSI-bus, the SLR tape drive must be terminated if installed at the end of the SCSI-bus. See figure: Mounting the Internal Tape Drive Wide/Narrow Configuration All SLR internal tape drives can be connected either to a 16 bit Wide SCSI or an 8-bit Narrow SCSI host adapter. SLR25 is provided with an internal cable with a narrow connector. SLR7-140 internal tape drives are supplied with a WIDE connector. If you plan to use SLR2-5 with a WIDE SCSI host adapter you will need a Narrow SCSI host adapter Narrow to WIDE converter for the internal cable supplied with your SLR2-5 tape storage solution. If you plan to use SLR7-140 with a narrow SCSI host adapter you will need a Wide to Narrow converter. Tandberg SLR Installation and User's Guide 15 Tandberg Data More detailed information regarding these converters and connecting 8 bit narrow SCSI peripherals to 16 bit wide SCSI host adapter and 16 bit WIDE SCSI peripherals to 8 bit narrow host adapters as well as purchasing these converters, can be found at the following website. www.adaptec.com/products/solutions/cables.html NOTE: When mounting a Tandberg SLR24, SLR7, SLR40, SLR50, SLR60, SLR75, SLR100 or SLR140 tape drive on an 8-bit SCSI host adapter, using the Wide/Narrow converter, check that the WIDE Negotiation feature is disabled from the SCSI host adapter Bios. Refer to the SCSI adapter manual for more information.