StorageLoaderTM INSTALLATION AND USER MANUAL TANDBERG DATA ASA P.O. Box 134 Kjelsås N-0411 OSLO, NORWAY Phone + 47 22 18 90 90 Telefax + 47 22 18 95 50 www.tandberg.com © Tandberg Data ASA Part No. May 433061-04 2006 Related publications available from Tandberg Data ASA: Part No. 432980 433060 Title Tandberg Data StorageLoader SCSI Interface Functional Specifications. Tandberg Data StorageLoader Quick Installation Guide This publication may describe designs for which patents are granted or pending. By publishing this information, Tandberg Data ASA conveys no license under any patent or any other rights. Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA assumes no responsibility for any errors, which may appear in this publication. It is the policy of Tandberg Data ASA to improve products as new techniques and components become available. Tandberg Data ASA therefore reserves the right to change specifications at any time. We would appreciate any comments on this publication. Table of Contents 1. About This Manual...................................................... 5 2. General Information................................................... 7 2.1 Models .............................................................. 8 2.1.1 Capacity ................................................... 8 2.1.2 Data Transfer Rates.................................... 8 Product Description............................................. 8 2.2.1 Front Panel................................................ 9 2.2.2 Internal Components ................................. 11 2.2.3 Rear Panel ...............................................13 Performing the Installation ................................. 14 System Power- On..............................................26 Front Panel Display Modes ..................................29 4.2.1 Menus .....................................................29 4.2.2 Dialogs ....................................................31 4.2.3 Messages .................................................33 4.2.4 Status and Information ..............................33 Main Menu........................................................34 Setup Menu ......................................................35 4.4.1 StorageLoader setup..................................35 4.4.2 SCSI Setup ..............................................36 4.4.3 Remote Management setup ........................36 View Data Menu ................................................37 4.5.1 StorageLoader Info....................................37 4.5.2 Drive Info ................................................38 4.5.3 Remote Management Info ..........................39 4.5.4 Statistics..................................................39 Utilities Menu ....................................................39 4.6.1 The Maintenance Menus .............................40 4.6.2 The Diagnostics Menu ................................40 4.6.3 Set Password............................................41 Cartridge Handling.............................................41 4.7.1 Cartridge Slot Numbers..............................41 4.7.2 Moving Cartridges to and from the Drive ......41 Magazine Handling ............................................42 4.8.1 Removing the Magazine from the Unit ..........42 4.8.2 Inserting Cartridges into the Magazine .........44 4.8.3 Removing Cartridges from the Magazine.......44 4.8.4 Inserting a Magazine into the Unit ...............45 4.8.5 Manual/Emergency Release of Magazines .....46 Standby Functionality ........................................46 2.2 3. Installation .............................................................. 14 3.1 4.1 4.2 4. Operation and Configuration .................................... 26 4.3 4.4 4.5 4.6 4.7 4.8 4.9 5. Remote Management ............................................... 48 StorageLoader Installation and User Manual 1 Tandberg Data About This Manual 5.1 5.2 Remote management configuration...................... 48 5.1.1 Quick start guide....................................... 48 5.1.2 Enabling the RMI without rebooting ............. 48 Remote management web pages ......................... 49 5.2.1 Information Boxes..................................... 49 5.2.2 StorageLoader Start Page........................... 50 5.2.3 Status Page.............................................. 51 5.2.4 Settings Pages .......................................... 53 5.2.5 Command Page......................................... 54 5.2.6 Maintenance Pages.................................... 54 Using the Cleaning Cartridge............................... 55 6.1.1 Running an Installed Cleaning Cartridge ....... 55 6.1.2 Removing the Cleaning Cartridge ................ 56 Installing Firmware Upgrades .............................. 57 6.2.1 Firmware Upgrade via SCSI ........................ 57 6.2.2 Possible Upgrade Problems ......................... 58 Embedded Diagnostics ....................................... 58 Reinstalling the Transport Lock............................ 58 6.4.1 Transport Lock Installation Procedure........... 59 Field Replaceable Units (FRUs) ............................ 59 6.5.1 FRU Drive Tray Assy DLT VS160 SCSI .......... 60 6.5.2 FRU Drive Tray Assy 420LTO....................... 63 6.5.3 FRU Power Supply ..................................... 65 6.5.4 FRU Fan................................................... 66 6.5.5 FRU Magazine ........................................... 68 6.5.6 FRU Filter................................................. 69 How to Take Memory Dumps of the Loader ........... 71 How to Take Memory Dumps of the Drive ............. 71 Hardware checking ............................................ 71 Software checking ............................................. 72 Verifying Recent Changes ................................... 72 Trouble shooting matrix ..................................... 73 The Error Screen .............................................. 80 Error Codes ...................................................... 82 ­ Specifications ....................................... 85 Mechanical Dimensions and Weight...................... 85 Power Requirements .......................................... 86 Vibration Specifications ...................................... 89 Mechanical Shock Specifications .......................... 90 Drop................................................................ 90 Climatic Specifications........................................ 90 Noise Specification ............................................ 91 Product Reliability.............................................. 91 ­ Spare parts/Accessories ....................... 91 6. Maintenance............................................................. 55 6.1 6.2 6.3 6.4 6.5 7. Troubleshooting ....................................................... 71 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 A.1 A.2 A.3 A.4 A.5 A.6 A.7 A.8 Appendix A Appendix B 2 StorageLoader Installation and User Manual Tandberg Data Remote Management Table of Figures Figure 2.1 Overview of Tandberg Data StorageLoader 1U ... 7 Table 2- 1 Data Storage Capacity ................................ 8 Table 2- 2 Data Transfer Rates .................................... 8 Figure 2.2 Front panel of the StorageLoader ..................... 9 Figure 2.3 Internal components of the StorageLoader ...... 11 Figure 2.4 Cartridge magazines..................................... 12 Figure 2.5 Rear panel of the StorageLoader .................... 13 Figure 3.1 Rack Mounting kit ........................................ 16 Figure 3.2 Rack mount rail ........................................... 17 Figure 3.3 Mounting the Rack mounting kit to a rack........ 18 Figure 3.4 Rack mounting kit mounted in rack ................ 18 Figure 3.5 Slide the StorageLoader in from the front ........ 19 Figure 3.6 Fasten the front of the StorageLoader to the rack19 Figure 3.7 Fasten the rear of the StorageLoader to the rails.19 Figure 3.8 Main Power switch, fuse holder and power cord connection............................................................ 20 Figure 3.9 Robotics lock marked with red plastic tab ........ 21 Figure 3.10 SCSI cable and SCSI terminator connection ... 23 Figure 3.11 Positioning of bar code label for LTO cartridges.24 Figure 3.12 Positioning of bar code label for DLT cartridges.25 Figure 4.1 Power- on Screen ......................................... 26 Figure 4.2 Snapshot while running Inventory .................. 26 Figure 4.3 The Default screen ....................................... 27 Table 4- 1 Robot Operation Statuses .............................. 27 Table 4- 2 Drive Operation Statuses ............................... 28 Figure 4.4 Standard Menu Layout.................................. 29 Figure 4.5 The Complete Menu Tree .............................. 30 Figure 4.6 Standard Dialog Layout................................. 31 Figure 4.7 Dialog layout, entering discrete values ............ 31 Figure 4.8 Slot dialog layout. ........................................ 32 Figure 4.9 Predefined options, showed one at the time. .... 32 Figure 4.10 A default screen. ........................................ 33 Figure 4.11 Load to Drive............................................. 41 Figure 4.12 Load to Drive............................................. 42 Figure 4.13 Empty Drive Message ................................. 42 Figure 4.14 Removing magazine ................................... 43 Figure 4.15 Magazine eject........................................... 43 Figure 4.16 Removing the magazine from the loader........ 44 Figure 4.17 Gently push the cartridge into the magazine slot44 Figure 4.18 Push the release knob towards the cartridge to eject .......................................................................... 45 Figure 4.19 Cartridge position after manual release from magazine slot...................................................................... 45 Figure 4.20 Push magazine until it clicks into place .......... 45 Figure 4.21 Pointing out hole used to insert release tool ... 46 Figure 4.22 Magazine release tool in use ........................ 46 Figure 5.1 Navigation Menu .......................................... 49 Figure 5.2 Remote Management Start Page .................... 51 Tandberg Data About This Manual Figure 5.3 Remote Management Status Page .................. 52 Figure 5.4 Remote Management Command Page ............. 54 Figure 6.1 Transport lock marked with red plastic tab ..... 58 Figure 6.2 Field Replaceable Units ................................. 60 Figure 6.3 Replacing the tape drive ............................... 61 Figure 6.4 Rear of the tape drive................................... 61 Figure 6.5 Releasing the tape drive .............................. 61 Figure 6.6 Guide cartridge mounting.............................. 62 Figure 6.7 Correct position of Guide cartridge mounting ... 62 Figure 6.8 Replacing the tape drive ............................... 63 Figure 6.9 Rear of the tape drive................................... 64 Figure 6.10 Releasing the tape drive.............................. 64 Figure 6.11 Exchanging a defective power supply ............ 65 Figure 6.12 Removing the fixing screw........................... 65 Figure 6.13 Fan power ................................................. 66 Figure 6.14 Removing the back panel cover plate ............ 66 Figure 6.15 Removing the fan....................................... 67 Figure 6.16 Notch in chassis for fan cable....................... 67 Figure 6.17 Replacing dust filter.................................... 69 Figure 7.1 Error Code Page........................................... 80 Figure 7.2 Example of detailed information ..................... 81 Figure 7.3 Example of further detailed information .......... 81 Figure 7.4 Example of action ........................................ 81 Figure 7.5 Warning message concerning reboot .............. 81 Table A - 1 StorageLoader Mechanical Dimensions and Weight 85 Table A - 2 StorageLoader Power Requirements ............ 86 Table A - 3 StorageLoader sine sweep levels ................ 89 Table A - 4 StorageLoader random vibration levels ........ 89 Table A - 5 StorageLoader mechanical shock levels ....... 90 Table A - 6 StorageLoader drop test ............................ 90 Table A - 7 StorageLoader temperature specification ..... 90 Table A - 8 StorageLoader humidity specification .......... 91 Table A - 9 StorageLoader altitude specification ........... 91 Table A - 10 StorageLoader noise specification............ 91 Table B - 1 List of spare parts and accessories .............. 92 Table of Tables Table Table Table Table 2- 1 2- 2 4- 1 4- 2 Data Storage Capacity ..................................... 8 Data Transfer Rates ........................................ 8 Robot Operation Status .................... ...