User manual TANDBERG VXA TAPE DRIVE

QUICK START GUIDE- VXA-172 AND VXA-320 (VXA-3) SCSI TAPE DRIVE QUICK START GUIDE Use these instructions to get your VXA-172 or VXA-320 (VXA-3) tape drive up and running quickly. For additional information, refer to the VXA-172 Product Manual or VXA-320 (VXA-3) Product Manual at www.tandberg.com. Your VXA-172 or VXA-320 (VXA-3) tape drive has a wide Ultra160 low-voltage differential (LVD) SCSI interface. The drive is available in two models: an internal model for installation into an enclosure or an external model that can be placed on a flat surface. 1. Remove the cover plate from the host computer's drive bay, according to the system manufacturer's instructions. 2. Set the SCSI ID by using flat-nosed pliers to position the jumpers for the desired ID, as shown. Select a SCSI ID for the drive which is unique. The host bus adaptor and any peripherals attached to the SCSI bus must all be set to unique SCSI IDs. (The terminator does not use a SCSI ID.) SCSI ID Jumper Block: Address 0 Address 1 Address 8 Address 9 Address 2 Address 3 Address 10 Address 11 Factory setting (ID 11) Address 4 Address 5 Address 12 Address 13 1 | PREPARING FOR INSTALLATION Address 6 Address 7 Address 14 Address 15 Make sure you have the required equipment, as described below. Internal Model LVD SCSI host bus adapter and any necessary drivers installed in the host computer (do not use a SCSI RAID controller or an HVD controller) SCSI cable, wide LVD, 68-pin connector LVD/SE terminator, if necessary VXAtape cartridges, available from your media supplier LVD SCSI host bus adapter and any necessary drivers installed in the host computer (do not use a SCSI RAID controller or an HVD controller) Power cord (included) LVD/SE terminator (included) SCSI cable, wide LVD, 68-pin male connector VXAtape cartridges (included with VXA-3) 3. If desired, provide additional chassis grounding for the drive. Connect an M3 (0.25 in.) female spade connector from the host to the grounding tab; or, connect an M3 x 0.5 x 4mm machine screw to the grounding hole. 4. Slide the VXA-172 or VXA-320 tape drive into the drive bay, but do not install the mounting screws yet. Ensure that the ventilation fan on the back of the tape drive is not obstructed. 5. Connect the host computer's internal SCSI cable to the drive's SCSI connector. Check the connector for bent or pushed in pins before connecting it to the tape drive. 6. If the tape drive is the last device on the SCSI bus, install an LVD/SE terminator at the physical end of the bus, as shown below. Important Both VXA-172 and VXA-320 tape drives require an Ultra 3 or LVD 160 terminator to function properly on the SCSI bus. An inadequate terminator will result in various SCSI bus issues, including bus hangs and Read/Write failures. External Model Important! Both VXA-172 and VXA-320 SCSI tape drives are Ultra 160 SCSI devices and require a minimum Ultra 160 non-RAID SCSI adapter card, Ultra 160 rated SCSI cabling, and an Ultra 3 Active SCSI terminator. Before beginning the installation: Inspect the shipping box for damage. If you find any damage, report it to the shipping company immediately. Save the packing materials in case you need to move or ship the tape drive. You must ship the tape drive in the original or equivalent packing materials to preserve your warranty. Ensure that the work area is free from conditions that could cause electrostatic discharge (ESD). Discharge static electricity from your body by touching a known grounded surface, such as your computer's metal chassis. Power OFF the host computer and any peripheral devices on the SCSI bus. Note: If the cable provided with your adapter has a built-in terminator, do not add another terminator to the bus. If the tape drive is not the last device on the SCSI bus, make sure that the last device is properly terminated. SCSI connector Power connector from host computer power supply to SCSI adapter card 2 | INSTALLING THE INTERNAL TAPE DRIVE When installing the internal model of the tape drive, refer to the following illustration for back-panel component locations. SCSI connector Auxiliary connector SCSI ID Grounding jumper block tab Terminator 7. Connect the host's internal power cable to the tape drive's power connector. Grounding hole RF service connector Power connector Copyright 2006 Tandberg Data. All other product names are trademarks or registered trademarks of their respective owners. P/N433690 October 2006 8. Using the Phillips screws provided with the tape drive, secure the tape drive in one of the screw-mounting configurations, as shown below. Use only the Phillips screws provided with the drive. 4 | POWERING ON AND TESTING THE DRIVE 1. For the internal model: Power on the host computer. For the external model: Press the power switch on the back of the tape drive, then power on the host computer. The LEDs on the front scroll sequentially right to left, then left to right in amber and green. LED 4 illuminates in red and green. When the sequence is complete, LED 4 illuminates in green. Ventilation holes Caution Side mounting Bottom mounting Front view (internal model shown) Door 3 3 3 3 | INSTALLING THE EXTERNAL TAPE DRIVE When installing the external model of the drive, refer to the following illustration for the location of back-panel components. SCSI ID switch Off On 1 2 3 Status LEDs 4 Eject button 2. Insert a VXAtape cartridge in the drive door. The tape drive loads the tape in less than one minute (LED #2 flashes green). When LED #2 stops flashing, and is solid green, the drive is ready for read and write operations. 3. Perform a small write and read operation. Install VXATool and use it to run a write/read test. VXATool is available for several operating systems. Check the Support section of Tandberg's web site, www.tandberg.com, for the VXATool for your operating system. 5 | PREPARING FOR BACKUP Select and install a backup application. SCSI connectors AC power connector Software compatibility information is available at: www.tandberg.com. If your backup application does not support the VXA-172 or VXA-320 (VXA-3) tape drive, you can use VXATool to change the product identification information (Inquiry String) that the tape drive returns to the software. Changing the tape drive's identification information does not affect the tape drive's speed or capacity. For instructions on using VXATool to change the tape drive's Inquiry String, refer to the help or readme file provided with VXATool. Additional information is available at www.tandberg.com. The CD included with the tape drive provides device drivers for use with Windows operating systems. The most current version of these drivers is available at: www.tandberg.com. Important Do not install these drivers unless you are using the Windows native backup application or unless your backup application instructs you to do so. 1. Set the SCSI ID by using the + and ­ tabs on the SCSI ID switch. The drive is shipped with a default ID of 11. Select a SCSI ID for the drive which is unique. The host bus adaptor and any peripherals attached to the SCSI bus must all be set to unique SCSI IDs. (The terminator does not use a SCSI ID.) 2. Connect a SCSI cable from the host computer to one of the SCSI connectors. Check the connector for bent or pushed in pins before connecting to the tape drive. 3. If the drive is at the physical end of the SCSI bus, install a terminator on the unused SCSI connector. If there is another device on the bus after the drive, make sure the last device is terminated. Important Both VXA-172 and VXA-320 tape drives require an Ultra 3 or LVD 160 terminator to function properly on the SCSI bus. An inadequate terminator will result in various SCSI bus issues, including bus hangs and Read/Write failures. 4. Connect the power cord to the back of the drive. Note: Driver installation for the tape drive may not be necessary and depends on the backup application that you use in your system. Refer to the installation instructions for your backup application for verification. Driver installation information is available at: www.tandberg.com. Contact your software provider with questions regarding the software installation, configuration, and operation. Computer To SCSI Adapter { The tape drive is the last device on the SCSI bus. Terminator Another peripheral is the last device on the SCSI bus. Computer To SCSI Adapter 2 of 4 { Term inate d SCS I Dev ice Terminator SCS I Dev ice Quick Reference--VXA-172 and VXA-320 (VXA-3) LEDs (Keep this sheet close to your tape drive for reference) Operation Power-on self-test No tape loaded Interface activity; (LED 4 may flash with other LED operations) Tape loading or unloading Tape ready; idle Reading Writing Space forward Space reverse or rewinding Cleaning in process LED Pattern LED #1 Operational Conditions Off Off Off Off Off Off Off Flashing Green Flashing Green Service Notification Cleaning required Cleaning tape used up Recoverable errorc Unrecoverable errorc Factory service requiredd Broken tape Format recoverye Temperature too high in tape pathf Boot Block Modeg Flashing Green/Amber Off Off Flashing Green Self Test Self-test running Self-test passed Self-test failedh Green Amber Firmware Load Loading firmware Loading firmware KEY: Flashing LEDs = a b c LED #2 LEDs illuminate sequentiallya Off Off Flashing Green Green Off Amber or Greenb Off Off Off LED #3 LED #4 Off Off Off Off Green Amber Green Flashing Green Off Off Off or Flashing Green Off or Flashing Green Off Off Off Flashing Green Off Flashing Green Off Off Amber Amber Flashing Amber Flashing Green/Amber Green Off Flashing Green or Amber Off Off Off Flashing Amber Off Off Amber Amber Off Off Off or Green Off or Green Flashing Red Flashing Green/Amber Flashing Green/Amber Off Flashing Orange Green Green Flashing Orange Flashing Green Fast scrolling green Green Amber Green Amber Off or Flashing Green Off Off Flashing Amber Flashing Green Flashing Amber Orange Orange Flashing Green/Amber Flashing Green/Amber Flashing Green/Amber On = Off = d e f g h For the power-on self-test, the LEDs scroll sequentially right to left then left to right in amber and green. LED 4 illuminates in red and green. When POST is completed, LED 4 is illuminated in green. When LED 2 is amber, hardware compression is enabled. When LED 2 is green, hardware compression is disabled. Retry the operation with another tape, making sure that the tape is not written in VXA-1 format. If the problem persists, try power cycling the drive to clear the error. If you cannot resolve the problem yourself, contact Tandberg Technical Support (see www.tandberg.com). To capture a log of a problem, use VXATool, which is available as a free download from www.tandberg.com. You may need to return the tape drive for service; contact Tandberg Technical Support. To get a log of the problem, use VXATool, which is available as a free download from www.tandberg.com. The tape was written without a valid end-of-data mark, which often occurs if you power-down the tape drive while the tape drive was writing. The tape drive will perform a format recovery, which involves reading the data to determine where the end of data is located. This may take as long as 2 to 3 hours. Refer to the VXA-172 Tape Drive Product Manual or the VXA-320 Tape Drive Product Manual, Chapter4, the "LED 4 is Flashing Orange" section for troubleshooting information. If the tape drive is in Boot Block Mode, try power cycling the drive. If it remains in Boot Block Mode, load new firmware. VXA-172 and VXA-320 (VXA-3) firmware is available at www.tandberg.com. If a self-test fails, clean the tape drive with a VXAtape cleaning cartridge. If the failure still occurs, try a new tape. 3 of 4 ADDITIONAL INFORMATION For information about operating the tape drive and specifications for the drive, refer to the VXA-172 Product Manual or the VXA-320 (VXA-3) Product Manual at www.tandberg.com. Register your tape drive online at www.tandberg.com. If you need to speak with a Customer Service representative, see Tandberg's web site at www.tandberg.com. CONTACT TANDBERG DATA TANDBERG DATA ASA P Box 134 Kjelsås .O. N-0411 OSLO, NORWAY Phone + 47 22 18 90 90 Telefax + 47 22 18 95 50 www.tandberg.com DATA CARTRIDGE COMPATIBILITY This table shows the cartridge compatibility for the VXA-172 and VXA-320 tape drives. You can purchase data cartridges and cleaning cartridges from Tandberg. Use only cartridges designed specifically for VXA tape drives. VXA Tape Drive Cartridge Length Compatibility (m) (Tandberg VXAtape) X10 VXA-172 X6 X23* V23 VXA-320 (VXA-3) X10 X6 Notes: 120 62 230 120 62 Capacity 86 GB native capacity (172 GB compressed 2:1) 40 GB native capacity (80 GB compressed 2:1) 160 GB native capacity (320 GB compressed 2:1) 86 GB native capacity (172 GB compressed 2:1) 40 GB native capacity (80 GB compressed 2:1) The VXA-172 tape drive does not support VXAtape V6, V10, V17, V23, or X23. The VXA-320 (VXA-3) tape drive does not support VXAtape V6, V10, or V17. To clean your tape drive, use only Tandberg VXAtape Cleaning Cartridges (20+uses). *V23 Media is dicontinued 4 of 4