User Manual Phaser® 380 Color Printer First printing October 1997 070-9662-01 Copyright © Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. The method of printing employed by a Tektronix Phaser¨ 380 Color Printer is covered by U. S. Patent No. 5,372,852. Purchase of a Tektronix Phaser 380 Color Printer provides a purchaser with a license under claims 1, 3, 20, and 22 of the '852 patent, but not a license under other claims of that patent, which cover methods of printing using inks having speciÞc properties. Use of solid-ink sticks Ñ manufactured by any other party and having these speciÞc properties Ñ with a Tektronix Phaser 380 Color Printer is not licensed. Tektronix¨, Phaser¨, ColorStix¨, and Made for Each Other¨ are registered trademarks of Tektronix, Inc. TekColorª, PhaserShareª, PhaserPrintªand PhaserLinkª are trademarks of Tektronix, Inc. IntelliSelectª is a trademark, and Adobe¨, PostScript¨, Adobe¨ Caslon, Adobe Garamond¨, Lithos¨, Trajan¨, Adobe Wood Type¨, Blackoak¨, Carta¨, Tekton¨ and Poetica¨ are registered trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Adobe Brilliantª Screens technology is a trademark of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Apple, Macintosh, and AppleTalk are registered trademarks, and QuickDraw is a trademark of Apple Computer Incorporated. Timesª, Helveticaª, and Palatinoª are trademarks of Linotype-Hell AG and/or its subsidiaries. ITC Avant Guard Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation. Kaufmann, Americana and Park Avenue are registered trademarks of Kingsley/ATF Type Corporation. Barmeno is a trademark and Formata is a registered trademark of H. Berthold AG. Windows¨ is a registered trademark of Microsoft Corporation. Novell¨ NetWare¨ is a registered trademark of Novell, Inc. UNIX¨ is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd. PCL¨ is a registered trademark of Hewlett-Packard Corporation. PANTONE¨ Colors generated by the Phaser 380 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on these products when driven by qualiÞed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiÞed licensees. © Pantone, Inc., 1988. All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies. Phaser® 380 Warranty Tektronix warrants that the Phaser 380 printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its option, will either repair the defective product on-site without charge for parts and labor, or provide a replacement in exchange for the defective product. In order to obtain service under the one year on-site product warranty, Customer must notify Tektronix or its authorized representative of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Tektronix or its authorized representative will provide such service at the CustomerÕs site, if required, without charge during the warranty period, if the service is performed within the United States or outside the United States if the product is located in a normal on-site service area. Outside the U.S., a description of the normal on-site service area can be obtained from the Local Tektronix Subsidiary or Authorized Tektronix Distributor. The maintenance tray in this product will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six (6) months where longer periods are required by law. If this product proves defective during the warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product. This 90 day warranty applies only to maintenance trays returned to the designated Tektronix depot. For trays returned to other locations, Customer will be assessed an applicable service charge. The preceding limitation shall not apply within the European Economic Area, where trays may be returned for warranty service to the nearest designated service depot regardless of the place of purchase. This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty: a. to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product; b. to repair damage resulting from improper use or connection to incompatible equipment; c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables; d. to repair a product that has been modiÞed or integrated with other products when the effect of such modiÞcation or integration increases the time or difÞculty of servicing the product; e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and as prescribed in the user manual; or f. to repair this product after the limit of its duty cycle of 10,000 pages per month has been reached; all service thereafter shall be billed on a time and material basis. THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. Users safety summary Terms in manual: CAUTION WARNING Conditions that can result in damage to the product. Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the speciÞed power cord and connector. Refer to a qualiÞed service technician for changes to the cord or connector. Operation of product: Avoid electric shock by contacting a qualiÞed service technician to replace fuses inside the product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases. WARNING Turning the power off using the On/Off switch does not de-energize the printer. You must remove the power cord to disconnect the printer from the mains. Keep the power cord accessible for removal in case of an emergency. Safety instructions: Read all installation instructions carefully before you plug the product into a power source. Terms on product: CAUTION DANGER A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area. Also applies to a hazard to property including the product itself. A personal injury hazard exists in the area where you see the sign. Care of product: Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product. Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If necessary, contact a licensed electrician to install a properly grounded outlet. Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Use caution. Refer to the manual(s) for information: ! WARNING: If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused. Contents 1 Introduction Overview 1-1 Information roadmap 1-4 User Manual 1-4 Diskettes 1-4 CD-ROM 1-4 World Wide Web 1-4 2 Getting Set Up At a glance 2-1 Setting up the printer 2-2 What you get with your printer 2-2 Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Removing the packing material 2-7 Installing the optional Lower Paper Tray Assembly 2-8 Installing the maintenance tray 2-11 Loading ink sticks 2-13 Choosing media tray configurations 2-14 Standard media tray 2-14 Optional Lower Paper Tray Assembly 2-14 Loading media trays 2-15 Loading paper in the upper and lower trays 2-16 Loading transparencies in the media tray 2-18 Connecting the printer 2-20 Printer ports 2-20 PhaserShare network and serial connections 2-22 Installing PhaserShareª network cards 2-22 Parallel connection 2-23 SCSI peripheral devices 2-24 Selecting a SCSI hard disk 2-24 Turning on the printer 2-25 User Manual vii Unlocking the transit restraint 2-26 As the printer warms up 2-27 Turning off the Startup Page 2-27 Front panel controls 2-27 Accessing the front panel menu 2-28 Selecting a language for the front panel 2-29 Help Pages overview 2-30 Printing Help Pages from the front panel 2-30 PC/Windows software 2-31 Installer overview 2-31 Installing printer software for Window 95 2-32 Installing printer software for Windows NT 4.0 2-34 Installing printer software for Windows NT 3.51 2-38 Installing printer software for Windows 3.1 2-42 Macintosh software 2-46 Installer overview 2-46 Deciding which driver to install 2-46 Using the Macintosh Installer 2-47 Setting up the Phaser 380 printer driver 2-48 Setting up the Apple LaserWriter 8.3.4 driver 2-48 Setting up the Phaser 380 GX driver 2-50 Workstation software 2-53 PhaserPrintª software for UNIX 2-52 Downloadable printer utility files 2-52 3 Printing Basics Overview 3-1 Printing from a PC 3-2 Using Windows printer drivers 3-2 Using the printerÕs front panel 3-2 Using the AdobePS 4 and Microsoft drivers with Windows 95 Using the Tektronix driver for Windows 3.1 3-6 If you are using PC/NFS 3-9 Using the Adobe PostScript driver for Windows 3.1 3-10 3-4 viii Phaser 380 Color Printer Using the Windows NT 3.51 PostScript driver 3-12 Using the Windows NT 4.0 PostScript driver 3-12 Printing from DOS 3-15 Printing from a Macintosh 3-16 Using Macintosh printer drivers 3-16 Using the printerÕs front panel 3-16 Using the Phaser 380 printer driver 3-18 Using the Apple LaserWriter 8.3.4 driver 3-18 Using the Phaser 380 GX driver 3-19 Printing from a workstation 3-20 Overview 3-20 UNIX workstations 3-20 VMS workstations 3-21 Printing from specific applications 3-22 General hints and tips 3-22 Applications tips 3-22 QuarkXPress 3-22 Adobe Photoshop 3-23 Pantone 3-23 Other applications 3-23 Selecting print features 3-24 Print quality modes 3-26 Print speed 3-26 Color corrections 3-27 All about media 3-28 Media sizes 3-29 Media weight 3-32 Margins and image area 3-33 Paper and ink handling tips 3-34 Media trays 3-35 Standard tray 3-35 Lower paper tray 3-37 Establishing a default media tray (optional) 3-37 Printing on letterhead 3-38 User Manual ix Printing transparencies 3-39 Transparency quality tips 3-40 Manual-feed printing 3-41 Duplex printing 3-44 Printer languages: PostScript, HP-GL, PCL5 3-45 Fonts 3-46 Resident typefaces (PostScript) 3-46 PrinterÕs Extended Features option 3-47 4 Printing: Beyond the Basics Working with color 4-2 General guidelines 4-2 TekColor corrections Ñ making the best selection 4-3 Deciding which color correction to use 4-4 Color correction descriptions 4-6 Turning off all color corrections 4-6 Printing the brightest colors and a truer blue 4-6 Simulating display screen colors 4-6 Closely match printing press colors 4-7 Printing in gray scale 4-8 Using the printerÕs current color defaults 4-8 Special considerations 4-9 If your Phaser 380 printer is shared on a network 4-9 Application color corrections 4-9 If you are using an unsupported driver 4-9 Printing and using the color sampler charts 4-10 Methods of printing PANTONE Colors 4-11 Printer-specific PANTONE Colors 4-11 PANTONE Colors from swatch books 4-12 Using the Quick Collate option 4-13 Quick Collate and the Check Print option 4-14 Previewing with Check Print 4-15 Using Image Smoothin ...