5200-5200a.indd, Spread 1 of 26 - Pages (52, 1) 20/9/05 12:31 PM www.telstra.com Telstra 5200/5200a Digital DECT Cordless Telephone / Digital DECT Cordless Telephone with Digital Answering Machine © COPYRIGHT 2005 Telstra Corporation Limited This work is copyright. All rights reserved. Other than for purposes and subject to conditions prescribed under the Copyright Act, no part of it may in any form or by any means (electronic, mechanical, photo copying, microcopying, scanning, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556. TM Trade Mark of Telstra Corporation Limited ® Registered Trade Mark of Telstra Corporation Limited If you have any problems with your phone, refer to the Help section of this User Guide or call TecHelp on 1300 369 193. 5200-5200a.indd, Spread 2 of 26 - Pages (2, 51) 20/9/05 12:31 PM 1 Product warranty & Customer service IMPORTANT Please retain this booklet with your sales receipt as proof of the date of purchase Customer Service If you require assistance in operating this product please call the TecHelp Information Line ­ 1300 369 193 ­ or contact us by e-mail at: tcpsupport@ingrammicro.com If you are trying to access a Telstra Network Service and require assistance specifically related to the network service or would like to subscribe to the service, contact Telstra on 132200 for residential or 132000 for business. Product Warranty Subject to the conditions below, Telstra guarantees this product against any defect in materials or workmanship under conditions of normal use for 13 months from date of purchase. The benefits conferred by this warranty are in addition to other warranties and remedies that are implied under the Trade Practices Act and similar State and Territory laws (Statutory Rights). Subject to your Statutory Rights, the goods will not be eligible for service under this warranty if: A. Proof of purchase cannot be provided; B. The defect was caused by an accident, misuse, abuse, improper installation or operation, vermin infestation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by Telstra; or C. The product has been damaged by lightning or a mains power surge. To obtain service during the terms of this warranty call the TecHelp Information Line on ­ 1300 369 193 ­ or contact us by e-mail at: tcpsupport@ingrammicro.com If it is necessary to have the product serviced, the Customer Service Representative will inform you of the product return process. Please ensure that: A. You provide proof of purchase; B. Your product is suitably packaged; and C. You have included all components from the original purchase. Subject to your Statutory Rights: A. Any claim under this warranty is limited to the cost of repair or replacement of the product; and B. If the goods are found to be in sound working order by the authorised service centre, you may be charged a fee for service and for any other direct costs associated with having the product delivered for service. 50 Introduction to your Telstra 5200/5200a Digital DECT Cordless Telephone / Digital DECT Cordless Telephone with Digital Answering Machine Send and receive text messages^ 50 Name and number phonebook Use Calling Number Display* to see the number of the person calling and keep track of unanswered calls Last number redial to display and redial the last 20 numbers called from your handset Use up to 5 handsets with the base without the need for additional wiring, or using the same phone line ^ For most Telstra and Telstra reseller customers for messages between compatible services. Charges apply. * Monthly charges apply. Service available in most areas. Not available for blocked calls. As a Digitally Enhanced Cordless Telecommunications (DECT) product, your Telstra 5200/5200a provides: Digital clarity Digital range Digital security 5200-5200a.indd, Spread 3 of 26 - Pages (50, 3) 20/9/05 12:31 PM 49 Note. General information Access code and entering a pause If you are connecting your Telstra 5200/5200a to a PABX you may need to enter an access code (e.g. 9) to get an outside line. So that the PABX has time to pick up an outside line before the rest of the number is dialled, you may need to add a pause in the dialling sequence. For example: 9 - PABX code for an outside line p ­ Pause inserted in dialing sequence 9PXXX XXXX - Rest of phone number 2 When storing a number in the phonebook, at the point you want to insert a pause, press and hold down until displayed. IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in `Getting Started', on the next few pages. Need help? If you have any problems setting up or using your Telstra 5200/5200a please contact the TecHelp line on 1300 369 193. Alternatively, you may find the answer in `Help' at the back of this guide. Got everything? Telstra 5200 SMS Telstra 5200 handset Telstra 5200 base unit 2 x AAA NiMH rechargeable batteries AC power adaptor Telephone line cord Telephone adaptor plug Telstra 5200a SMS Telstra 5200a handset Telstra 5200a base unit 2 x AAA NiMH rechargeable batteries AC power adaptor Telephone line cord Telephone adaptor plug P is Recall The RECALL button is used when connected to certain PABX's and with some Telstra phone features. Setting the FLASH time 1. Press the button and scroll to SETUP. button to confirm. 2. Press the 3. Scroll to RECALL and press the button to confirm. 4. Using the and buttons select the flash time RECALL 1 (100MS) or RECALL 2 (600ms). button to confirm. 5. Press the PIN number If you change the System PIN, keep a record of the new number by writing in the space provided on this page. PIN NUMBER If you have purchased a Telstra 5200/5200a with multiple handsets you will have received additional components which are shown in the extension user guide. 5200-5200a.indd, Spread 4 of 26 - Pages (4, 49) 20/9/05 12:31 PM 3 In this guide 1 3 5 5 5 7 7 8 9 10 11 12 13 13 13 13 13 13 13 13 14 14 14 15 15 15 15 15 16 16 16 16 17 17 17 17 Handset ringtone Base station ringtone Handset ring volume Base station ring volume To switch the keypad & warning beeps on & off Handset name Handset language Auto-talk Security PIN Time settings Set time Set alarm To default/reset the handset & base to original settings Factory settings Telstra phone features Calling Number Display Calls lists Flashing Message Indicator Telstra Home Messages 101 Call Waiting Using your answering machine (Telstra 5200a only) Message display on the base station To switch the answering machine ON/OFF To adjust the base unit loudspeaker volume Answer delay To change the answer delay setting To check the answer delay setting at the base station Outgoing messages Answer and Record Answer only To record your own Answer Only outgoing message To check or play your outgoing message 18 18 18 19 19 19 19 20 20 21 21 21 21 22 23 23 23 24 24 24 25 25 26 26 27 27 27 28 28 28 30 30 General information Cleaning Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. 48 Introduction In this guide Getting started Location Setting up Getting to know your Telstra 5200/5200a Handset buttons Handset display icons Navigating the menus Menu map Base Answeing machine Using the phone Switch handset on/off Make a call Preparatory dialling End a call Receiving calls Earpiece volume Redial a number from the Dialled Calls list Redial a number from the Calls list Storing numbers from the Callers list Deleting individual telephone numbers from the Callers list Deleting the entire Calls list Secrecy (Mute) Keypad lock Paging Handsfree Phonebook Add a new Phonebook entry Dial a number from the Phonebook Edit an entry View Phonebook Delete an entry Paging handsets To page a handset from the base Environmental Do not expose to direct sunlight. The product may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood. Do not stand your product on carpets or other surfaces, which generate fibres, or place it in locations preventing the free flow of air over its surface. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm. Telstra Accessories and replacement items For a full range of accessories and replacement items for Telstra products, please call 1300 369 193. How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items, which may be connected to any other telephone line. Your Telstra 5200/5200a has a REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded, the telephone may not ring. With different telephone types there is not guarantee of ringing, even when the REN is less than 3. Connecting to a PABX This product is intended for use within Australia for connection to public telephone network and compatible PABX's, which support tone dialling and Timed Break Recall. If in doubt please consult your service provider. 5200-5200a.indd, Spread 5 of 26 - Pages (48, 5) 20/9/05 12:32 PM 47 General Information Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. For spare AAA rechargeable NiMH batteries, please contact the TecHelp line on 1300 369 193. Slide off the battery compartment cover and remove existing batteries. Insert new batteries and replace the compartment cover. In this guide To select your outgoing messages via the base unit To delete your own outgoing message and re-instate the pre-recorded outgoing message via the base unit Using the Telstra 5200a answering machine via the base unit To playback messages To pause a message during playback To skip forward and backward through messages (including fast playback) To delete an individual message To delete all messages To cancel deletion Call screening To screen a call from the base unit Memos To record a memo Remote access To change your security PIN code To switch your answering machine on remotely To check for messages Time saver Operating the answering machine The remote access main menu Text messaging (SMS) To register for Telstra's text messaging service Calling Line Identifications and text messaging Using text messaging Character map Button character To write and send a text message Receiving and reading text messages Delivery of text messages Open Inbox Deleting SMS settings SMS Service Centre numbers To change the SMS Service Centre phone numbers Set SMS text alert Sub-addressing for multiple users Receiving sub-addressed text messages Setting up sub-addressed users Reading sub-addressed text messages Sending sub-addressed text messages Default settings for text messaging (SMS) Additional handsets and bases Register a Telstra 5200/5200a handset to a base Select base De-register a handset Using additional handsets Make an internal call to another handset Transfer calls Three-way call Troubleshooting 4 40 41 41 41 42 42 43 43 43 44 44 44 44 45 46 Please note Telstra accepts no responsibility for damage caused to your Telstra 5200/5200a handset by using any other type of batteries. 31 31 31 31 32 32 32 32 32 33 33 33 33 34 34 34 34 35 35 35 36 36 36 36 37 37 37 38 38 38 39 39 39 40 40 IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Safety General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the TecHelp line on 1300 369 193. Do not open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the TecHelp for all repairs. Radio signal transmitted between the handset and base may cau ...