User manual TOSHIBA PORTEGE 2010

Portégé® 2010 User's Guide If you need assistance: InTouch® Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see Chapter 8 on page 149. TOSHIBA C6631-1002M2 2 Model: Portégé 2010 Compact Disk-ReWritable The computer system you purchased may include a Compact DiskReWritable (CD-RW), one of the most advanced storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS ("TOSHIBA"), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. Protection of Stored Data For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY. Critical Applications The computer you have purchased is not designed for any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN 3 ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. NOTE: Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's or expansion unit's serial port, parallel port, monitor port, USB port, PS/2 port®, i.LINK® port and microphone jack. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. 4 This device must accept any interference received, including interference that may cause undesired operation. Contact: Toshiba America Information Systems, Inc. 9740 Irvine Blvd. Irvine, CA 92618-1697 (949) 583-3000 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. FCC Requirements The following information is pursuant to FCC CFR 47, Part 68 and refers to internal modems. Installation When you are ready to install or use the modem, call your local telephone company and give them the following information: The telephone number of the line to which you will connect the modem. The FCC registration number of the modem. The ringer equivalence number (REN) of the modem, which is 0.3B. The modem connects to the telephone line by means of a standard jack called the USOC RJ11C. Type of Service Your modem is designed to be used on standard-device telephone lines. Connection to telephone company-provided coin service (central office implemented systems) is prohibited. Connection to party lines service is subject to State tariffs. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request. Telephone Company Procedures The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally be necessary for them to make changes in their equipment, operations or procedures. If these changes 5 might affect your service or the operation of your equipment, the telephone company will give you notice, in writing, to allow you to make any changes necessary to maintain uninterrupted service. If Problems Arise If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network. If the telephone company notes a problem, they may temporarily discontinue service. When practical, they will notify you in advance of this disconnection. If advance notice is not feasible, you will be notified as soon as possible. When you are notified, you will be given the opportunity to correct the problem and informed of your right to file a complaint with the FCC. In the event repairs are ever needed on your modem, they should be performed by Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba. Disconnection If you should ever decide to permanently disconnect your modem from its present line, please call the telephone company and let them know of this change. Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity or individual sending the message and the telephone number of the sending machine or such business, other entity or individual. In order to program this information into your fax modem, you should complete the setup for your fax software before sending a message. Instructions for IC CS-03 certified equipment 1 NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed 6 using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's Ringer Equivalence Number (REN) and an explanation notice similar to the following: The Ringer Equivalence Number (REN) of this device can be found on the label affixed to your computer. NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. 3 The standard connecting arrangement (telephone jack type) for this equipment is jack type(s): USOC RJ11C. Wireless Interoperability The Toshiba Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and approved by the Institute of Electrical and Electronics Engineers. The Wireless Fidelity (Wi-FiTM) certification as defined by the WECA Wireless Ethernet Compatibility Alliance. 7 Wireless LAN and your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, Toshiba believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: Using the Wireless LAN equipment on board of airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g., airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment. Regulatory Information The Toshiba Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards. Canada ­ Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. USA-Federal Communications Commission (FCC) This device complies with Part 15 of FCC Rules. Operation of the devices in a Wireless LAN System is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference that may cause undesired operation. 8 Caution: Exposure to Radio Frequency Radiation The radiated output power of the Toshiba Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the Toshiba Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. When using this device in combination with Wireless LAN Outdoor Antenna products, a certain separation distance between antenna and nearby persons has to be kept to ensure RF exposure compliance. The distance between the antennas and the user should not be less than 20.0 cm. Refer to the Regulatory Statements as identified in the documentation that comes with those products for additional information. The Toshiba Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, it is advised to use the Toshiba Wireless LAN Mini PCI Card in such a manner that human contact during normal operation is minimized. Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the distance between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Toshiba is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this Toshiba Wireless LAN Mini PCI Card, or the substitution or attachment of connecting cables and equipment other than specified by Toshiba. The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. 9 Approved Countries for use This equipment is approved to the radio standard by the countries in Fig.1. Australia Canada France Iceland Japan Netherlands Poland Sweden USA Caution: Do not use this equipment except in the countries in Fig.1. Austria Denmark Germany Ireland Luxembourg New Zealand Portugal Switzerland Belgium Finland Greece Italy Mexico Norway Spain UK CD-ROM, DVD-ROM, DVD-ROM/CD-RW Safety Instructions The CD-ROM, DVD-ROM, and DVD-ROM/CD-RW drives employ a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. To prevent direct exposure to the laser beam, do not try to open the enclosure. 10 Location of the required label (Sample shown below. Location of the label and manufacturing information may vary.) CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep it for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try to open the enclosure. Use of controls or adjustments or performance of procedures other than those specified in the owner's manual may result in hazardous radiation exposure. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2002 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited. 11 Notice The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Trademarks Portégé, Noteworthy, Fn-esse and InTouch are registered trademarks, and SelectServ is a trademark, of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. CompuServe is a registered trademark of America Online, Inc. Microsoft and Windows are registered trademarks, and Windows Media is a trademark of Microsoft Corporation. Wi-Fi is a trademark of the Wireless Capability Ethernet Alliance. TouchPad is a trademark of Synaptics, Inc. SPANworks is a trademark of SPANworks USA. All other brand and product names are trademarks or registered trademarks of their respective companies. Computer Disposal Information This product contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government or the Electronic Industries Alliance at www.eiae.org. Contents Introduction ..............................................................20 This guide .............................................................. 20 Safety icons ........................................................... 21 Other icons used.............................................. 22 Other documentation ............................................. 22 Service options ...................................................... 23 Chapter 1: Finding Your Way Around ........................ 24 Making sure you have everything .......................... 24 Front with the display panel closed ........................ 25 Left side ................................................................. 25 Back ....................................................................... 26 Right side............................................................... 27 Underside .............................................................. 28 Front with the display panel open .......................... 29 Keyboard indicator panel ................................. 31 System indicator panel .................................... 31 12 Contents 13 Chapter 2: Getting Started ........................................ 34 Selecting a place to work ....................................... 34 Creating a computer-friendly environment....... 34 Keeping yourself comfortable .......................... 35 Precautions............................................................ 38 Setting up your computer ...................................... 39 Installing additional memory (optional) ........... 40 Connecting a mouse ........................................ 44 Connecting a printer ........................................ 44 Connecting the modem.................................... 45 Connecting to a power source ......................... 45 Connecting other external devices ................... 48 Using the computer for the first time ..................... 48 Opening the display panel ................................ 48 Turning on the power....................................... 49 Using the TouchPad ......................................... 50 Setting up your software.................................. 51 Registering your computer with Toshiba ......... 52 Powering off the computer .................................... 54 Closing the display panel ................................. 54 Caring for your computer....................................... 55 Cleaning the computer ..................................... 55 Moving the computer....................................... 55 Using a computer lock ..................................... 56 Chapter 3: Learning the Basics ................................. 57 Computing tips ...................................................... 57 Using the keyboard ................................................ 59 Ctrl, Fn and Alt keys ......................................... 59 Character keys ................................................. 59 Function keys................................................... 60 Windows® special keys .................................... 60 Overlay keys..................................................... 61 Starting a program................................................. 63 14 Contents Saving your work ................................................... 63 Printing your work ................................................. 64 Using optional external diskettes ........................... 64 Inserting and removing diskettes..................... 65 Copying documents to a diskette ..................... 65 Taking care of diskettes.................................... 66 Backing up your work ............................................ 67 Restoring your work .............................................. 68 Playing audio ........................................................ 68 Setting up for communications.............................. 70 Connecting your computer to a network .......... 70 An overview of using the Internet .......................... 71 The Internet ..................................................... 71 The World Wide Web ....................................... 71 Internet Service Providers................................ 72 Connecting to the Internet ............................... 72 Surfing the Internet.......................................... 73 Internet features............................................... 73 Uploading and downloading files from the Internet ................................................ 74 Toshiba's online resources..................................... 74 Chapter 4: Mobile Computing ................................... 75 Toshiba's energy-saver design ............................... 75 Running the computer on battery power ............... 75 Using additional battery packs ......................... 76 Taking care of your battery..................................... 77 Safety precautions ........................................... 77 Maximizing battery life..................................... 78 Charging batteries.................................................. 79 Charging the main battery................................ 79 Charging the RTC battery................................. 80 Using a battery charger.................................... 80 Monitoring main battery power.............................. 81 Contents 15 Determining remaining battery power.............. 82 What to do when the main battery runs low .... 82 Conserving battery power ..................................... 83 Setting a power usage mode............................ 84 Using battery alarms.............................................. 85 Setting battery alarms...................................... 85 Turning off the display automatically ..................... 86 Enabling the screen saver ................................ 86 Changing the main battery ..................................... 87 Removing the battery from the computer ........ 87 Inserting a charged battery .............................. 89 Disposing of used batteries safely ......................... 90 Traveling tips.......................................................... 91 Chapter 5: Expansion Options................................... 92 Using your computer at the office.......................... 92 Optional Slim Port Replicator ................................ 93 Back of the optional Slim Port Replicator ........ 93 Front of the optional Slim Port Replicator........ 93 Using the optional Slim Port Replicator ................. 94 Attaching the optional Slim Port Replicator to the computer ......................................... 94 Connecting the optional external USB diskette drive ................................................... 95 Using an external keyboard.................................... 97 Connecting a keyboard .................................... 97 Using an external monitor...................................... 97 Connecting the monitor ................................... 97 Connecting a mouse or a printer............................ 98 Using PC Cards...................................................... 99 Hot swapping PC Cards ................................... 99 Inserting a PC Card........................................ 100 Removing a PC Card ...................................... 101 16 Contents Using a Secure Digital (SD) card.......................... 102 Inserting a Secure Digital (SD) card............... 102 Removing a Secure Digital (SD) card............. 103 Chapter 6: Enhancing Productivity .......................... 104 Windows® XP special features ............................. 104 Personalizing your desktop.................................. 105 Customizing the taskbar ................................ 105 Bringing the world to your desktop................ 106 Changing desktop and browsing style ........... 107 Personalizing individual windows .................. 108 Customizing window toolbars........................ 109 Displaying information about each folder ...... 110 Emulating a full-size keyboard ............................. 111 Setting up for communications............................ 112 Determining the COM port ............................ 112 Using the Ethernet LAN Port .......................... 113 Accessing a LAN ............................................ 114 Exchanging data with another computer.............. 114 Transferring application files .......................... 114 Setting up a direct cable connection .............. 115 Using audio features ............................................ 117 Using external speakers or headphones......... 117 Recording sounds.......................................... 118 Using a microphone....................................... 118 Adjusting recording settings .......................... 119 Powering down the computer .............................. 119 Turn Off or Shut down command................... 120 Restart command .......................................... 120 Hibernation command ................................... 121 Standby command......................................... 121 Using Turn Off or Shut down ............................... 122 Turning off more quickly ................................ 123 Starting again after Turn Off or Shut down .... 126 Contents 17 Using Hibernation ................................................ 126 Enabling the Hibernation command ............... 126 Going into Hibernation mode ......................... 128 Going into Hibernation mode more quickly.... 130 Starting again from Hibernation..................... 130 Using Standby ..................................................... 130 Going into Standby mode more quickly ......... 131 Starting again from Standby .......................... 134 Chapter 7: Toshiba Utilities ..................................... 135 Fn-esse ................................................................ 135 Starting Fn-esse............................................. 136 Assigning a key to a program or document ... 137 Viewing existing key assignments ................. 139 Changing or removing existing key assignments ............................................ 139 Hotkey utility ........................................................ 139 Expansion device properties ................................ 140 Accessing Mobile Extension Service Configuration ........................................... 140 TOSHIBA Console ................................................ 141 Customizing Your Computer .......................... 142 Network ......................................................... 143 Security.......................................................... 143 TOSHIBA Button Controls .............................. 143 Power Management ....................................... 144 Toshiba Hardware Setup ................................ 147 Chapter 8: If Something Goes Wrong ..................... 149 Problems that are easy to fix ............................... 149 Problems when you turn on the computer........... 151 The Windows® operating system is not working . 153 Using Startup options to fix problems ........... 153 Internet problems .......................................... 154 18 Contents The Windows® XP operating system can help you ............................................ 155 Resolving a hardware conflict .............................. 155 A plan of action .............................................. 156 Resolving hardware conflicts on your own .... 156 Fixing a problem with Device Manager .......... 158 Memory module problems............................. 160 Power and the batteries ................................. 160 Keyboard problems........................................ 162 Display problems ........................................... 163 Disk drive problems ....................................... 165 Sound system problems ................................ 167 PC Card problems.......................................... 167 Printer problems ............................................ 170 Modem problems........................................... 171 Develop good computing habits .......................... 172 If you need further assistance.............................. 173 Before you call ............................................... 173 Contacting Toshiba ........................................ 174 Other Toshiba Internet Web sites ........................ 175 Toshiba's worldwide offices ................................. 175 Appendix A: Hot Keys ............................................. 179 Volume Mute........................................................ 179 Volume Control .................................................... 179 Password security ............................................... 180 Without a password ....................................... 180 With a password ............................................ 180 Maintaining security when the battery isn't fully charged.................................................... 181 Power usage mode ............................................. 182 Standby mode...................................................... 183 Hibernation mode ............................................... 184 Display modes ..................................................... 185 Contents 19 Display brightness ............................................... 185 Keyboard hot keys .............................................. 186 Appendix B: Power Cable Connectors ..................... 187 USA and Canada ............................................ 187 United Kingdom ............................................. 187 Australia......................................................... 187 Europe ........................................................... 187 Glossary ..................................................................188 Index .......................................................................204 Introduction Welcome to the world of powerful and portable multimedia computers! With your new Toshiba notebook computer, your access to information can accompany you wherever you go. You will find that your Microsoft® Windows® XP Professional operating system is already installed on your computer. It offers exciting features and easy Internet access. This guide This guide introduces the computer's features. You can: Read the entire guide from beginning to end. Skim through and stop when a topic interests you. Use the table of contents and the index to find specific information. If you are new to computers, or have not used a notebook computer before, read through the first couple of chapters to familiarize yourself with the components of the computer and how to turn it on. After that, seek out whatever interests you most. 20 Introduction Safety icons 21 Safety icons This manual contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and the icons highlight these instructions as follows: DANGER: This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed. WARNING: This icon indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed. CAUTION: This icon indicates the existence of a hazard that could result in damage to equipment or property if the safety instruction is not observed. NOTE: This icon indicates information that relates to the safe operation of the equipment or related items. 22 Introduction Other documentation Other icons used Additional icons highlight other helpful or educational information: TECHNICAL NOTE: This icon highlights technical information about the computer. HINT: This icon denotes helpful hints and tips. DEFINITION: This icon indicates the definition of a term used in the text. Other documentation Your computer comes with the following documentation: This electronic version of the user's guide. Guides for other programs that may come preinstalled on your computer and for additional programs on your Recovery CDs. Accessories information, which lists accessories available from Toshiba and explains how to order them. The Microsoft® Windows® operating system documentation, which explains the features of the operating system. Introduction Service options 23 Service options Toshiba offers a full line of service options built around its SelectServTM warranty programs. For more information, visit Toshiba's Web site at Toshiba.com. If you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on page 149. Chapter 1 Finding Your Way Around This chapter presents a grand tour of your Portégé 2010 computer. It serves as a reference for you to locate specific parts of the computer. Making sure you have everything Before you do anything else, consult the Quick Start card shipped with your unit to make sure you received everything. If any items are missing or damaged, notify your network administrator or authorized Toshiba representative immediately. For additional help, see "If you need further assistance" on page 173. 24 Finding Your Way Around Front with the display panel closed 25 Front with the display panel closed Display latch The display latch locks the display panel. Press the latch to release it. Left side Security lock slot Cooling vent Secure Digital (SD) card slot Secure Digital (SD) LED light Attaching a special cable to the antitheft security lock slot lets you anchor your computer to a large, heavy object, such as your desk. The cooling vent prevents the computer's central processing unit (CPU) from overheating so that it can continue to perform at its maximum speed. The Secure Digital (SD) card slot holds a stamp-size flash memory card with a capacity of 16 MB, 32 MB, 64 MB or 128 MB. The Secure Digital (SD) LED light indicates the card slot is in use. 26 Back Finding Your Way Around Back Modem port DC-IN jack LAN port RGB (monitor) port USB 2.0 ports The modem port lets you use a RJ11 telephone cable to connect the modem directly to a standard telephone line. For more information, see "Connecting the modem" on page 45. Ether The LAN port lets you connect the computer to a local area network using a 10/100 Ethernet link. Use the Universal Serial Bus 2.0 (USB) ports to connect the optional external USB diskette drive or other USB peripherals. DEFINITION: USB 2.0 is a peripheral expansion standard that supports a data transfer rate of up to 480 Mbps for peripherals such as keyboards and pointing devices. USB peripherals have a single standard for cables and connectors. The USB standard also allows hot swapping of peripherals. The RGB (monitor) port lets you connect an external monitor or projector to your computer. The DC-IN jack is where you plug in the AC adapter. For more information, see "Connecting to a power source" on page 45. Finding Your Way Around Right side 27 Right side Infrared port Microphone jack Headphone jack Wi-Fi antenna on-off switch PC Card slot PC Card eject button The Wi-Fi antenna on-off switch turns the computer's Wi-Fi antenna on or off. The 3.5 mm diameter headphone jack lets you connect stereo headphones. Connecting headphones to this jack automatically disables the internal speaker. For more information about the Portégé 2010's audio capabilities, see "Using audio features" on page 117. The 3.5 mm diameter monaural microphone jack lets you connect an external microphone for recording sound. The infrared port allows cordless communication with a computer or other device, such as a printer, that has a compatible infrared port. The PC Card eject button releases the PC Card from the PC Card slot. For more information, see "Using PC Cards" on page 99. The PC Card slot can hold one Type I PC Card or one Type II PC Card. For more information, see "Using PC Cards" on page 99. 28 Finding Your Way Around Underside Underside Expansion port Expansion memory slot cover Main battery release latch Hard disk drive cover Main battery module Speaker The expansion port allows you to connect the computer to an expansion device such as the optional Slim Port Replicator. A shutter door protects this port. The spring-loaded main battery release latch locks and unlocks the battery module, which holds the main battery in place. The removable main battery module powers the computer when you're away from an AC power source. Using the main battery, you can work without an external power source. For more information about inserting or removing the main battery, see "Changing the main battery" on page 87. The speaker allows you to hear sounds, such as system alarms or audio files played on optional media devices. The expansion memory slot cover protects the slot that holds any extra memory added to your computer. For more information on expanding your computer's memory, see "Installing additional memory (optional)" on page 40. The hard disk drive cover protects the slot that holds the hard disk drive. Finding Your Way Around Front with the display panel open 29 Front with the display panel open Screen Keyboard System indicator panel Power button Function keys Keyboard indicator panel Internet button TOSHIBA Console button TouchPad Primary control button Secondary control button The computer's screen is a Poly-Silicon Technology, Thin Film Transistor (TFT), liquid crystal display (LCD) that provides clear, sharp, color images. The Portégé 2010 has an 12.1-inch screen (measured diagonally) capable of showing 1024 x 768 pixels in up to 16 million colors. You can adjust the tilt of the screen for the most comfortable viewing angle. You can also connect an external monitor to the computer. For more information, see "Using an external monitor" on page 97. The keyboard provides all the functionality of a full-size keyboard. For detailed information, see "Using the keyboard" on page 59. The system indicator panel is located above the keyboard on the left side, just below the open display panel. It consists of 30 Finding Your Way Around Front with the display panel open six lights that provide information about the current status of your computer. The power button turns the computer on and off. The function keys, when used with the Fn key, activate several different system functions. For more information, see "Hot Keys" on page 179. The TouchPadTM enables you to move the cursor with the stroke of a finger. The Primary control button next to the TouchPad acts like the primary button on a mouse. The Secondary control button next to the TouchPad acts like the secondary button on a mouse. The keyboard indicator panel is a set of lights below keys F10 and F11. For more information, see "Keyboard indicator panel" on page 31. The Internet button turns on the computer and launches your default Internet browser. The TOSHIBA Console button allows quick access to various functions. Finding Your Way Around Front with the display panel open 31 Keyboard indicator panel Cursor control mode Numeric mode The cursor control mode light glows when the cursor control overlay is on. When this light is on, pressing an overlay key moves the cursor in the direction of the arrow printed on the key instead of typing the letter printed on the key. The numeric mode light glows when the numeric overlay is on. When this light is on, pressing an overlay key types the number printed on the key instead of typing the letter printed on the key. The Caps lock light on the Caps lock key glows when the Caps lock is on. When this light is on, pressing a letter key on the keyboard produces an uppercase (capital) letter. System indicator panel AC power On/off Main battery Hard disk drive Wi-Fi indicator light High-capacity battery The AC power light shows the power status of the AC adapter. No illumination means that the AC adapter is not connected. 32 Finding Your Way Around Front with the display panel open Green means the system is receiving power from the AC adapter. Flashing amber means there may be a problem with the AC adapter, the main battery, or the computer. Unplug the AC adapter, remove the main battery, and reinstall it. (See "Changing the main battery" on page 87.) For more information, see "Connecting to a power source" on page 45. The on/off light indicates whether the computer's power switch is turned on and whether the computer is in Standby mode. No illumination means the power is off with the computer in boot mode. Green means the power switch is turned on, and power is being supplied. Flashing amber, in two-second intervals, means the computer is in Standby mode. The main battery light indicates the status of the computer's main battery. No illumination means the main battery is not in use and the AC adapter is not connected. Green means the main battery is fully charged. Amber means the main battery is charging (AC adapter connected). Flashing amber means the main battery charge is low and it is time to recharge the main battery or plug in the AC adapter. For more information, see "Monitoring main battery power" on page 81. The high-capacity battery light indicates whether the computer's high-capacity battery (if present) is currently in use. Finding Your Way Around Front with the display panel open 33 The hard disk drive light indicates whether the internal hard disk drive is currently in use. No illumination means the hard disk drive is idle. Green or flashing green means that the hard disk is being accessed. The Wi-Fi indicator light 802.11b (referred to as Wi-FiTM -- wireless fidelity) indicator light glows amber when the Wi-Fi antenna is turned on. NOTE: For environments that do not permit wireless use or instruct you to turn off all radio devices (for example, aboard commercial aircraft), you should turn the Wi-Fi antenna switch off. CAUTION: Never turn off the computer while any drive is in use. Doing so may damage the media in use and result in loss of data. Chapter 2 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations. Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat. To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. 34 Getting Started Selecting a place to work 35 Liquids and corrosive chemicals. CAUTION: If you spill liquid into the computer, turn it off, unplug it from the AC power source, and let it dry out completely before turning it on again. If the computer does not operate correctly after you turn it back on, contact your Toshiba service representative or your network administrator. Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers. With a little care and proper use of the equipment you can work comfortably throughout the day. WARNING: Using the computer keyboard incorrectly may result in discomfort and possible injury. If your hands, wrists, and/or arms bother you while typing, stop using the computer and rest. If the discomfort persists, consult a physician. This section provides hints on avoiding strain and stress injuries. For more information, consult books on ergonomics, repetitive-strain injury, and repetitive-stress syndrome. 36 Getting Started Selecting a place to work Placement of the computer Proper placement of the computer and external devices is important to avoid stress-related injuries: Place the computer on a flat surface at a comfortable height and distance. You should be able to type without twisting your torso or neck, and look at the screen without slouching. If you are using an external monitor, the top of the screen should be no higher than eye level. If you use a paper holder, set it at about the same height and distance as the screen. Seating and posture When using your computer, maintain good posture with your body relaxed and your weight distributed evenly. Proper seating is a primary factor in reducing work strain. Some people find a backless chair more comfortable than a conventional chair. Whichever type you choose, use the following guidelines to adjust your chair for maximum computing comfort. Below eye level Approximately 90-degree angles Footrest Correct posture and positioning of the computer Position your chair so that the keyboard is at or slightly below the level of your elbow. You should be able to type Getting Started Selecting a place to work 37 comfortably with your shoulders relaxed and your forearms parallel to the floor. If you are using a conventional chair: Your knees should be slightly higher than your hips. If necessary, use a footrest to raise the level of your knees and ease the pressure on the back of your thighs. Adjust the back of your chair so that it supports the lower curve of your spine. If necessary, use a cushion to provide extra back support. Lower-back-support cushions are available at many office supply stores. Sit with your back straight so that your knees, hips, and elbows form approximately 90-degree angles when you work. Avoid slumping forward or leaning back too far. Lighting Proper lighting can improve the visibility of the display and reduce eyestrain. Position the display panel or external monitor so that sunlight or bright indoor lighting does not reflect off the screen. Use tinted windows or shades to reduce glare. Avoid placing your computer in front of a bright light that could shine directly in your eyes. If possible, use soft, indirect lighting in your computer work area. Arms and wrists Avoid bending, arching or twisting your wrists. Keep them in a relaxed, neutral position while typing. Exercise your hands, wrists and arms to improve circulation. 38 Getting Started Precautions Work habits The key to avoiding discomfort or injury from strain is to vary your activities. If possible, schedule a variety of tasks into your working day. Finding ways to break up the routine can reduce stress and improve your efficiency. Take frequent breaks to change position, stretch your muscles and relieve your eyes. A break of two or three minutes every half hour is more effective than a long break after several hours. Avoid performing repetitive activities for long periods. Intersperse such activities with other tasks. Focusing your eyes on your computer screen for long periods can cause eyestrain. Look away from the computer frequently and focus your eyes on a distant object for at least thirty seconds. Precautions Avoid spilling liquids on the computer's keyboard. If you do spill a liquid that gets into the keyboard, turn off the computer immediately. Leave the computer turned off overnight to give it time to dry out before you use it again. If a drive-in-use light indicates the drive is being accessed, don't turn off the computer. Powering off the computer while it is reading from or writing to a disk may damage the disk, the drive or both. Keep the computer and diskettes away from objects that generate strong magnetic fields, such as large stereo speakers. Information on diskettes is stored magnetically. Getting a magnet too close to a diskette can erase important files. Getting Started Setting up your computer 39 Scan all new files for viruses. This precaution is especially important for files you receive via diskette or email, or download from the Internet. Setting up your computer TECHNICAL NOTE: You must complete all set up steps up to "Setting up your software" on page 51 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC cards. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery, you must attach the AC adapter. See "Connecting to an AC outlet" on page 46. To register your computer online, or to sign up for an Internet account, you must connect the built-in modem to a telephone line. See "Connecting the modem" on page 45. Before starting to use your computer, you may also want to: Add more memory Connect a mouse (see "Connecting a mouse" on page 44) Connect a full-size keyboard (see "Connecting a keyboard" on page 97) Connect an external monitor (see "Using an external monitor" on page 97) Connect a local printer (see "Connecting a printer" on page 44) Install PC Cards (see "Using PC Cards" on page 99) 40 Getting Started Setting up your computer Installing additional memory (optional) Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer's memory if you use complex software or process large amounts of data. One slot is available for adding a memory module. To install a memory module: CAUTION: Static electricity can damage the memory module. Before handling the module, touch a grounded metal surface. 1 Turn the computer off. CAUTION: Do not try to install a memory module with the computer in Standby or Hibernation mode. You can damage the computer and the module. 2 Remove all cables connected to the computer. Main battery module Expansion memory slot cover Base of the computer Getting Started Setting up your computer 41 3 Turn the computer upside down and remove the main battery module. Refer to "Removing the battery from the computer" on page 87 for more information. Removing the memory slot cover screws 4 Remove the two screws securing the expansion memory slot cover and store them in a safe place. NOTE: Use a point size 0 Phillips screwdriver. 5 Lift off the cover. Inserting the memory module 42 6 Getting Started Setting up your computer Align the connector on the memory module with the computer's connector and carefully press the module above the connector to ensure a solid connection. CAUTION: Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Press only the area above the connector. Do not press on the electronic components. 7 Secure the memory model with the one screw that came with the memory module. CAUTION: Use only the screw that came with the memory module. 8 Seat the memory slot cover and secure it with the two screws. NOTE: Use a point size 0 Phillips screwdriver. 9 When you turn the computer on, it should automatically recognize the total memory capacity. Use the Toshiba Hardware Setup program to verify that the added memory is recognized. If it is not recognized, check the module's connection. NOTE: When you view the memory display, the total amount will be reduced by 16 MB, which is used for VRAM. Getting Started Setting up your computer 43 Removing a memory module To remove the memory module: 1 Turn the computer off and remove all cables connected to the computer. CAUTION: Do not try to remove a memory module with the computer in Standby or Hibernation mode. You can damage the computer and the memory module. 2 3 4 5 6 Turn the computer upside down and remove the main battery module. Remove the two screws securing the memory module cover and store them in a safe place. Lift off the cover. Remove the screw that secures the memory module. Fit two slender objects such as tweezers under the memory module on each side of the connector and pry up to disconnect the module. Grasp the memory module by the sides and lift it out. CAUTION: Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 7 8 Seat the cover and secure it with the two screws. 44 Getting Started Setting up your computer Connecting a mouse You may want to use a USB-compatible mouse instead of the TouchPad, the computer's built-in pointing device. To connect the mouse to your computer or the optional Slim Port Replicator, plug its cable into one of the USB ports. You can connect it while the computer is on. The operating system automatically detects the mouse. The mouse and TouchPad can be used at the same time. Connecting a printer You can connect a USB-compatible printer to your computer. To determine if the printer is USB-compatible, check its documentation. If it is USB-compatible, you can connect the printer while the computer is on. To make the connection, you need a suitable USB cable, which may come with your printer. Otherwise, you can purchase one from a computer or electronics store. TECHNICAL NOTE: Some printers require a specific installation process. Refer to your printer installation guide for instructions. To connect a printer to your computer or the optional Slim Port Replicator: 1 2 Connect the USB cable to the printer and to one of the USB ports. Connect the printer's power cable to a wall outlet and turn on the printer. See your printer documentation for additional configuration steps, or see "Setting up a printer" on page 52. Getting Started Setting up your computer 45 Connecting the modem Your computer comes with an integrated V.92 modem, which you can connect as follows: 1 2 Locate the modem port on the back of your computer. Plug one end of the telephone cable (provided) into the port. Connecting the internal modem 3 Connect the other end of the telephone cable to the jack of a standard voice-grade telephone line. HINT: If you are using a telephone line at home, disable Call Waiting before you connect through the modem. Call Waiting interrupts transmission. For more detailed information regarding your system's V.92 modem, visit the Toshiba web site at www.pcsupport.toshiba.com. Connecting to a power source TECHNICAL NOTE: The main battery doesn't charge while the computer is consuming full capacity. For more information on your computer's power management, see "Power Management" on page 144. 46 Getting Started Setting up your computer Your computer requires power to operate. Use the power cable and AC adapter to connect the computer to a live power outlet, or use the main battery and the optional high-capacity battery. Connecting to an AC outlet The AC adapter enables you to power the computer from a wall outlet and to charge the computer's main battery. DANGER: Hold the power cable by its plug when you connect/ disconnect it. Do NOT pull the cable itself. Doing so may damage the power cable and result in a short circuit or electric shock. To connect the computer to an external power source: 1 Connect the socket end of the power cable to the AC adapter. Connecting the power cable to the AC adapter CAUTION: Use only the AC adapter supplied with the computer. Using any other AC adapter could damage the computer and void your warranty. 2 Connect the DC-OUT end of the AC adapter cable to the DC-IN jack on the back of the computer. Getting Started Setting up your computer 47 Connecting the AC adapter cable to the computer 3 Insert the plug end of the power cable into a live wall outlet. The AC power light on the indicator panel glows green. If the main battery is present, the main battery light glows: Green if the main battery is fully charged Amber if the main battery is charging 4 If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving input from the AC power supply. Disconnect the AC cable and remove the main battery pack. See "If Something Goes Wrong" on page 149 for troubleshooting information. Using the main battery Your computer came with its main battery already installed. Before using the main battery to power the computer, you must first charge it. To charge the main battery, leave the computer plugged in for at least six hours with the computer turned off. After that, the main battery will be completely charged and ready to power the computer. For more information about installing or removing the main battery, see "Changing the main battery" on page 87. 48 Getting Started Using the computer for the first time Connecting other external devices For more information on attaching the Slim Port Replicator, an external monitor and other external USB-compatible devices, such as a keyboard and diskette drive, see the "Expansion Options" chapter on page 92. Using the computer for the first time For information on connecting devices, see "Setting up your computer" on page 39. Opening the display panel Press the display panel latch and lift the display panel. Opening the display panel CAUTION: To avoid damaging the display panel, don't force it beyond the point where it moves easily. Never lift or move the computer using the display panel. Getting Started Using the computer for the first time 49 Turning on the power 1 If the optional external diskette drive is connected, check that it is empty. TECHNICAL NOTE: You must complete all set up steps up to "Setting up your software" on page 51 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC cards. Turning on the power 2 Locate the oval-shaped power button above the F4 and F5 keys at the top of the keyboard. Turn on the computer by pressing the button for at least one second. The on/off light on the system indicator panel glows green, indicating that the computer is on. HINT: After turning on the computer for the first time, don't turn off the power again until the operating system has completely loaded. The AC power light glows green when the computer is connected to an external power source. The main battery light: 50 Getting Started Using the computer for the first time Glows amber while the main battery is being charged. Glows green when the main battery is fully charged. Is unlit when the computer is not connected to an external power source. The hard disk drive light flashes to indicate that the hard disk drive is currently in use. CAUTION: Never turn off the computer while any of the drives is in use. Using the TouchPad The TouchPad, the small, smooth square cutout located in front of the keyboard, is sensitive to touch and enables you to move the cursor with the stroke of a finger. Simply move your finger on the TouchPad in the direction you'd like to move the cursor: To move the cursor to the top of the page, push your finger forward on the TouchPad. To move the cursor to the bottom of the page, drag your finger toward yourself. To move the cursor to the right side of the page, slide your finger across the TouchPad from left to right. To move it to the left side, slide your finger from right to left. NOTE: Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction.