User manual TOSHIBA SATELITE PRO 4300 SERIES NOTEBOOK

TOSHIBA U S E R ' S M A N UA L 4200/4300 Series Model R Copyright © 2000 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, with respect to the use of the information contained herein. Toshiba Satellite Pro 4200/4300 Series Portable Personal Computer User's Manual First edition January 2000 Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the Satellite Pro 4200/4300 Series Portable Personal Computers at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual. Trademarks IBM is a registered trademark and IBM PC, OS/2, and PS/2 are trademarks of International Business Machines Corporation. Pentium is a registered trademark of Intel Corporation. MS-DOS, Microsoft, Windows, Windows NT and DirectX are registered trademarks of Microsoft Corporation. Sound Blaster and Pro are trademarks of Creative Technology Ltd. Novell and NetWare are registered trademarks of Novell, Inc. UNIX is a registered trademark of X/Open Company Ltd. LapLink is a registered trademark of Travelling Software Inc. RingCentral is a trademark of Motorola, Inc. Centronics is a registered trademark of Centronics Data Computer Corporation. Photo CD is a trademark of Eastman Kodak. DVDExpress is a trademark of National Semiconductor Corporation. K56 flex is a trademark of lucent technologies and Rockwell Semiconductor Systems. Other trademarks and registered trademarks not listed above may be used in this manual. ii User's Manual EU Declaration of Conformity This product carries the CE-Mark in accordance with the related European Directives. CE-Marking is the responsibility of Toshiba Europe, Hammfelddamm 8, 41460 Neuss, Germany. User's Manual iii iv User's Manual Toshiba DVD-ROM drive SD-C2302** safety instructions **means any letters or numbers. The DVD-ROM drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorised service location. Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the required label    CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT". To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORISED service station". To prevent direct exposure to the laser beam, do not try to open the enclosure. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. User's Manual v TEAC CD-ROM drive CD-224E safety instructions The CD-ROM drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorised service location. Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the required label    CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT". To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORISED service station". To prevent direct exposure to the laser beam, do not try to open the enclosure. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. vi User's Manual Toshiba CD-ROM drive XM-1902B safety instructions The CD-ROM drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorised service location. Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the required label    CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT". To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORISED service station". To prevent direct exposure to the laser beam, do not try to open the enclosure. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. User's Manual vii General Precautions Toshiba computers are designed to optimise safety, minimise strain and withstand the rigours of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Stress injury Carefully read the Safety Instruction Manual. It contains information on prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Chapter 3, Getting Started, also includes information on work space design, posture and lighting that can help reduce physical stress. Heat Warning The base of the PC can become very warm; while the temperature will not be too hot to the touch, prolonged physical contact may result in a temporary heat imprint on the skin. It is recommended that prolonged physical contact is avoided. Also, if the computer has been used for a long time, avoid direct contact with the metal plate supporting the I/O ports. It can become hot. Mobile phones Use of mobile phones can interfere with the PC sound system. The PC operation is not impaired but it is recommended that a distance of 30 cm is maintained between the PC & the mobile phone. Pressure or impact damage Do not apply heavy pressure to the computer or subject it to strong impact. Excessive pressure or impact can cause damage to computer components or otherwise cause malfunctions. PC card overheating Some PC cards can become hot with prolonged use. If two cards are installed, both can become hot even if only one is used extensively. Overheating of a PC card can result in errors or instability in the PC card operation. Also, be careful when you remove a PC card that has been used for a long time. viii User's Manual CE compliance This product and the original options are designed to observe the related EMC (Electromagnetic compatibility) and safety standards. However, Toshiba should not guarantee that this product still observes these EMC standards if options or cables not produced by Toshiba are connected or implemented. In this case the persons who have connected / implemented those options / cables have to assure that the system (PC plus options / cables) still fulfils the required standards. To avoid in general EMC problems following advice should be observed: Only CE marked options should be connected / implemented Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC (electromagnetic compatibility) requirements to be observed for so-called "Residential, commercial and light industry environments". Toshiba do not approve the use of this product in working environments other than the above mentioned "Residential, commercial and light industry environments". For example, the following environments are not approved: Industrial Environments (environments with a mains voltage >230V~) Medical Environments Automotive Environments Aircraft Environments If this product is supplied with a network port, please refer to the paragraph "Network connection". Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of Toshiba Europe GmbH. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore Toshiba strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use. In the case of automobiles or aircraft, the manufacturer or airline respectively should be asked for permission before use of this product. Furthermore, for general safety reasons, the use of this product in environments with explosive atmospheres is not permitted. User's Manual ix Network connection (class A warning) If this product has networking capabilities and will be connected to a network, Class A radiation limits will be observed (in accordance with technical conventions). This means that if the product will be used in a domestic environment, other devices in the near surrounding may suffer interference. Consequently, please do not use this product in such environments (for example a living room), otherwise you could be held responsible for any ensuing interference. Conformity Statement The equipment has been approved to [Commission Decision "CTR21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Network Compatibility Statement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements contained in EG 201 121. Germany Greece Portugal Spain Switzerland All other countries - ATAAB AN005, AN006, AN007, AN009, AN010, and DE03, 04, 05, 08, 09, 12, 14, 17 - ATAAB AN005, AN006 and GR01, 02, 03, 04 - ATAAB AN001, 005, 006, 007, 011 and P03, 04, 08, 10 - ATAAB AN005, 007, 012, and ES01 - ATAAB AN002 - ATAAB AN003, 004 Specific switch settings or software setup are required for each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is subject to separate national type approval. It has not been tested for conformity to national type regulations, and no guarantee of successful operation of that specific function on specific national networks can be given. x User's Manual Table of Contents Preface....................................................................................... xvii Manual contents ....................................................................................xvii Conventions ..........................................................................................xviii Abbreviations .....................................................................................xviii Icons...................................................................................................xviii Keys ...................................................................................................xviii Key operation...................................................................................... xix Display ................................................................................................ xix Messages............................................................................................ xix Chapter 1: Introduction ............................................................. 1-1 Equipment checklist.............................................................................. 1-1 Features.................................................................................................. 1-2 Special features ..................................................................................... 1-7 Utilities.................................................................................................. 1-10 Options ..................................................................................................1-11 Chapter 2: The Grand Tour ....................................................... 2-1 Front with the display closed ............................................................... 2-1 Left side .................................................................................................. 2-2 Right side ............................................................................................... 2-3 Back side ................................................................................................ 2-4 Underside ............................................................................................... 2-6 Front with the display open .................................................................. 2-7 Indicators................................................................................................ 2-8 Drives.................................................................................................... 2-10 3 ½" diskette drive............................................................................ 2-10 DVD-ROM drive (available for some Satellite Pro 4320 Series) ..... 2-10 CD-ROM drive ................................................................................. 2-12 AC adaptor ........................................................................................... 2-13 User's Manual xi Chapter 3: Getting Started ........................................................3-1 Setting up ................................................................................................3-1 General conditions..............................................................................3-2 Placement of computer.......................................................................3-2 Seating and posture............................................................................3-3 Lighting ...............................................................................................3-4 Work habits.........................................................................................3-4 Connecting the AC adaptor ...................................................................3-5 Opening the display ...............................................................................3-6 Turning on the power .............................................................................3-6 Turning off the power.............................................................................3-7 Restarting the computer........................................................................3-7 Restoring the preinstalled software .....................................................3-8 Restoring the complete system ..........................................................3-8 Restoring Toshiba utilities and drivers ................................................3-8 Chapter 4: Operating Basics.....................................................4-1 Using AccuPointTM II ..............................................................................4-1 AccuPointTM II precautions .................................................................4-2 Replacing the cap ...............................................................................4-2 Using CD-ROM/DVD-ROM drives..........................................................4-3 Loading compact discs .......................................................................4-3 Removing compact discs....................................................................4-6 Disk care .................................................................................................4-7 CDs.....................................................................................................4-7 Diskette Care ......................................................................................4-8 International modem ..............................................................................4-8 Country selection ................................................................................4-8 Video out ............................................................................................... 4-11 Cleaning the computer ........................................................................ 4-11 Moving the computer ........................................................................... 4-11 Heat dispersal.......................................................................................4-12 Chapter 5: The Keyboard ..........................................................5-1 Grey keys ................................................................................................5-1 F1...F12 function keys ...........................................................................5-2 Soft Keys: Alt Gr Key Combinations ....................................................5-2 The Euro symbol.................................................................................5-2 xii User's Manual Soft keys: Fn key combinations........................................................... 5-3 Emulating keys on enhanced keyboard............................................. 5-3 Hotkeys .............................................................................................. 5-4 Windows special keys........................................................................ 5-6 Emulating Fn key on external keyboard ............................................ 5-6 Keypad overlay ...................................................................................... 5-6 Turning on the overlays...................................................................... 5-6 Temporarily using normal keyboard (overlay on)............................... 5-7 Temporarily using overlay (overlay off) .............................................. 5-8 Temporarily changing modes ............................................................. 5-8 Generating ASCII characters ................................................................ 5-8 Chapter 6: Power and Power-Up Modes.................................. 6-1 Power conditions................................................................................... 6-1 Power indicators.................................................................................... 6-2 Battery indicators ............................................................................... 6-2 DC IN indicator................................................................................... 6-3 Power indicator .................................................................................. 6-3 Battery types .......................................................................................... 6-4 Battery pack ....................................................................................... 6-4 Real Time Clock battery..................................................................... 6-4 Care and use of the battery pack ......................................................... 6-5 Safety precautions ............................................................................. 6-5 Charging the batteries........................................................................ 6-6 Monitoring battery capacity ................................................................ 6-7 Maximising battery operating time ..................................................... 6-7 Retaining data with power off............................................................. 6-8 Extending battery life ......................................................................... 6-8 Replacing the battery pack ................................................................... 6-8 Removing the battery pack ................................................................ 6-8 Installing the battery pack ................................................................ 6-10 Starting the computer by password ...................................................6-11 Power-up modes.................................................................................. 6-12 Hotkeys ............................................................................................ 6-13 TSETUP ........................................................................................... 6-13 Panel power off .................................................................................... 6-13 System auto off.................................................................................... 6-13 Auto Power On..................................................................................... 6-13 Ring indicator power on...................................................................... 6-14 User's Manual xiii Chapter 7: Setup and Password Security................................7-1 TSETUP ...................................................................................................7-1 Executing TSETUP.............................................................................7-2 Changing values in the TSETUP menu ..............................................7-3 Accepting changes and exiting SYSTEM SETUP ..............................7-3 Default configuration...........................................................................7-3 TSETUP options .................................................................................7-4 Memory...............................................................................................7-4 Password ............................................................................................7-4 Battery ................................................................................................7-4 Hard Disk Mode ..................................................................................7-7 Password security................................................................................7-15 How to set the passwords ................................................................7-16 How to reset the passwords .............................................................7-18 Enabling TSETUP access in user password mode ..........................7-20 Making a password service diskette.................................................7-22 Chapter 8: Optional Devices .....................................................8-1 PC Cards .................................................................................................8-1 Installing a PC Card............................................................................8-2 Removing a PC Card..........................................................................8-4 Memory expansion.................................................................................8-4 Installing memory module...................................................................8-5 Removing memory module.................................................................8-6 Clearing Hibernation files ...................................................................8-7 Additional battery pack..........................................................................8-8 Battery charger.......................................................................................8-8 Card Station IV........................................................................................8-8 Front ...................................................................................................8-9 Right side............................................................................................8-9 Back..................................................................................................8-10 Left side ............................................................................................ 8-11 AC adaptor........................................................................................8-12 Connecting to the Card Station IV ....................................................8-13 Connecting the AC adaptor ..............................................................8-14 Disconnecting the Card Station IV....................................................8-14 xiv User's Manual Card Station III...................................................................................... 8-15 Front................................................................................................. 8-16 Right side ......................................................................................... 8-17 Back ................................................................................................. 8-17 Left side............................................................................................ 8-19 Spacer.............................................................................................. 8-19 Connecting to the Card Station III.................................................... 8-20 Connecting the AC adaptor.............................................................. 8-23 Installing and removing PC Cards ................................................... 8-24 Port Replicator ..................................................................................... 8-26 Front................................................................................................. 8-27 Right side ......................................................................................... 8-28 Back ................................................................................................. 8-28 Left side............................................................................................ 8-29 Connecting the Port Replicator ........................................................ 8-29 Connecting the AC adaptor.............................................................. 8-31 Disconnecting the Port Replicator.................................................... 8-31 Parallel printer...................................................................................... 8-32 External monitor .................................................................................. 8-33 PS/2 mouse .......................................................................................... 8-34 PS/2 keyboard ...................................................................................... 8-34 Security lock ........................................................................................ 8-35 Chapter 9: Troubleshooting ...................................................... 9-1 Problem solving process ...................................................................... 9-1 Preliminary checklist .......................................................................... 9-1 Analysing the problem ....................................................................... 9-2 Hardware and system checklist ........................................................... 9-3 System start-up .................................................................................. 9-3 Self test .............................................................................................. 9-3 Power ................................................................................................. 9-4 Password ........................................................................................... 9-6 Hotkeys .............................................................................................. 9-6 Keyboard............................................................................................ 9-6 LCD panel .......................................................................................... 9-7 Hard disk drive ................................................................................... 9-7 CD-ROM drive ................................................................................... 9-8 User's Manual xv DVD-ROM drive..................................................................................9-9 Diskette drive ....................................................................................9-10 Infrared port ......................................................................................9-10 Printer ............................................................................................... 9-11 Pointing device ................................................................................. 9-11 PC Card ............................................................................................9-13 Monitor..............................................................................................9-13 Sound system ...................................................................................9-14 USB ..................................................................................................9-14 Hibernation .......................................................................................9-15 TV output signal................................................................................9-15 Memory expansion ...........................................................................9-16 Diagnostic test......................................................................................9-17 Executing the diagnostic test program .............................................9-17 Choosing test options .......................................................................9-18 Test sequence...................................................................................9-19 Subtests............................................................................................9-19 If you need further assistance ............................................................9-25 Before you call ..................................................................................9-25 Where to write...................................................................................9-25 Appendix A: Specifications...................................................... A-1 Appendix B: AC Power Cord and Connectors ....................... B-1 Appendix C: The Toshiba International Warranty .................. C-1 Appendix D: Keyboard Layouts .............................................. D-1 Appendix E: Display Controller and Modes ........................... E-1 Appendix F: If your computer is stolen ...................................F-1 Appendix G: ASCII Character Codes ...................................... G-1 Appendix H: International Modem Guide................................ H-1 Glossary .................................................................................... H-1 Index .......................................................................................... H-1 xvi User's Manual Preface Congratulations on your purchase of the Satellite Pro 4200 or 4300 Series computer. This powerful notebook computer provides excellent expansion capability, including multimedia devices, and it is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your Satellite Pro 4200 or 4300 Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. If you are a new user of computers or if you're new to portable computing, first read over the Introduction and The Grand Tour chapters to familiarise yourself with the computer's features, components and accessory devices. Then read Getting Started for step-by-step instructions on setting up your computer. If you are an experienced computer user, please continue reading the preface to learn how this manual is organised, then become acquainted with this manual by browsing through its pages. Be sure to look over the Special features section of the Introduction, to learn about features that are uncommon or unique to the computers and carefully read Setup and Password Security. Manual contents This manual is composed of 9 chapters, 8 appendices, a glossary, and an index. Chapter 1, Introduction, is an overview of the computer's features, capabilities, and options. Chapter 2, The Grand Tour, identifies the components of the computer and briefly explains how they function. Chapter 3, Getting Started, provides a quick overview of how to begin operating your computer and gives tips on safety and designing your work area. Chapter 4, Operating Basics, includes instructions on using the following devices: AccuPointTM II, CD/DVD-ROM drive and internal modem. It also provides tips on care of the computer, diskettes and CD/DVD-ROMs. User's Manual xvii Chapter 5, The Keyboard, describes special keyboard functions including the keypad overlay and hotkeys. Chapter 6, Power and Power-Up Modes, gives details on the computer's power resources and battery save modes. Chapter 7, Setup and Password Security, explains how to configure the computer using the TSETUP program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn't seem to be working properly. The Appendices provide technical information about your computer. The Glossary defines general computer terminology and includes a list of acronyms used in the text. The Index quickly directs you to the information contained in this manual. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary. Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on. Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, Enter identifies the Enter key. xviii User's Manual Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C. If three keys are used, hold down the first two and at the same time press the third. When procedures require an action such as ABC clicking an icon or entering text, the icon's name or the text you are to type in is represented in the type face you see to the left. Text you are to type in is usually preceded by the keyboard icon. Display ABC Names of windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left. Text generated by the computer is usually preceded by the screen icon. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual xix xx User's Manual