StoreJetTM 25 mobile User's Manual (Version 1.0.7) Table of Contents Introduction...................................................................................... 1 Package Contents............................................................................ 1 Features............................................................................................ 2 System Requirements ..................................................................... 2 Safety Precautions .......................................................................... 3 General Use ...................................................................................................................3 Backing Up Data............................................................................................................3 Transporting ..................................................................................................................3 Power..............................................................................................................................3 Reminders......................................................................................................................4 Product Overview ............................................................................ 5 Driver Installation ............................................................................ 6 Driver Installation for Windows® 2000, XP and Windows VistaTM...............................6 Driver Installation for MacTM OS 9.0, or Later...............................................................6 Driver Installation for LinuxTM Kernel 2.4, or Later ......................................................6 Connecting to a Computer.............................................................. 7 Disconnecting from a Computer .................................................... 9 Removing the StoreJet 25 in Windows® 2000, XP and Windows VistaTM.................9 Removing the StoreJet 25 in MacTM OS 9.0, or Later ..................................................9 Removing the StoreJet 25 in LinuxTM Kernel 2.4, or Later ..........................................9 Formatting the Hard Drive ............................................................ 10 Windows® 2000/XP ......................................................................................................10 Windows VistaTM..........................................................................................................11 Troubleshooting ............................................................................ 15 Specifications ................................................................................ 17 Ordering Information..................................................................... 17 Transcend Limited Warranty ........................................................ 18 Introduction Congratulations on purchasing Transcend's StoreJetTM 25 mobile. This tiny, ultra-portable, high-speed USB storage device is the perfect data management system for uploading, downloading, storing and transferring your vital data and information. With its huge storage capacity and fast 480Mbps USB 2.0 data transfer rates, the compact StoreJet 25 is ideal for carrying your files, folders, documents, photos, music and videos to and from desktop or notebook computers. In addition, the StoreJet 25 comes with very useful software* that can increase your mobile productivity. This User's Manual is designed to help you get the most from your new device, please read both in detail before using the StoreJet 25. *Note: The StoreJet elite software only works in Windows - please see the Software User's Manual for details Package Contents The StoreJet 25 package includes the following items: StoreJet 25 mobile 1 Mini USB to 2 Standard-A USB cable (USB Y cable) Quick Start Guide 1 Features Hi-Speed USB 2.0 compliant and backwards compatible with USB 1.1 Easy Plug and Play installation High capacity Hard Disk Drive Durable anti-shock rubber outer case Ultra-portability OneTouch Auto-Backup button Powered via the USB port. No external power or battery needed High-Speed data transfer rates up to 480Mbits per second Includes StoreJetTM elite software pack: (helps you manage your data) LED indicates power on, data transfer activity System Requirements Desktop or notebook computer with a working USB port. One of following Operating Systems (OS): · · · · · Windows® 2000 Windows® XP Windows VistaTM MacTM OS 9.0, or later LinuxTM Kernel 2.4, or later 2 Safety Precautions These usage and safety guidelines are IMPORTANT! Please follow them carefully. Please ensure that you connect the USB cable to the StoreJet 25 and your computer correctly (small end à StoreJet 25, large end à PC) General Use · · · · · · Carefully unpack the contents of the StoreJet 25 package. During operation, avoid exposing your StoreJet 25 to extreme temperatures above 55, or below 5. Do not drop your StoreJet 25. Do not allow your StoreJet 25 to come in contact with water or any other liquids. Do not use a damp/wet cloth to wipe or clean the exterior case. Do not store your StoreJet 25 in any of the following environments: o o o o Direct sunlight Next to an air conditioner, electric heater or other heat sources In a closed car that is in direct sunlight In an area with strong magnetic fields or excessive vibration Backing Up Data · Transcend does NOT take any responsibility for data loss, or damage during operation. If you decide to store data on your StoreJet 25 we strongly advise that you regularly backup the data to a computer, or other storage medium. To ensure High-Speed USB 2.0 data transfer rates when using your StoreJet 25 with a computer, please check that the computer has the relevant USB drivers. If you are unsure about how to check this, please consult the computer or motherboard User's Manual for USB driver information. · Transporting · Do not pack your StoreJet 25 into luggage without the proper padded support. Other items in the luggage may damage your StoreJet 25 if it does not have the proper protection. Avoid squeezing your StoreJet 25 (to prevent damage to the internal HDD). Avoid placing objects onto your StoreJet 25 (to prevent compression damage). · · Power · The StoreJet 25 is powered directly via a computer USB port. However, the power supplied by the USB port on some older computers is below the 5V DC required to power the StoreJet 25. In this instance, please connect the spare large connector of the provided USB Y cable to a second USB port on the computer, this will provide the additional power necessary to run the drive. 3 The extra USB connector provides additional power for the StoreJet 25 · Please use the Mini USB to USB A-Type cable that came with the StoreJet 25 to connect it to a computer, and always ensure that the cable you are using is in good condition. NEVER use a cable that is frayed or damaged. Ensure nothing is resting on the USB cable and that the cable is not located where it can be tripped over or stepped on. · Reminders Always follow the procedures in the "Disconnecting from a Computer" section to remove the StoreJet from your computer. 4 Product Overview Figure 1: StoreJet 25 mobile OneTouch Auto-Backup Button Mini USB Port 5 Driver Installation Driver Installation for Windows® 2000, XP and Windows VistaTM No drivers are required. These Windows® Operating Systems have built-in drivers to support the StoreJet 25. Plug your StoreJet into an available USB port and Windows will install the necessary files. A new Local Disk drive with a newly assigned drive letter representing the StoreJet 25 will appear in the My Computer window. Driver Installation for MacTM OS 9.0, or Later No drivers are required. Plug your StoreJet 25 into an available USB port and your computer will automatically detect it. Figure 2: Mac Driver Installation Driver Installation for LinuxTM Kernel 2.4, or Later No drivers are required. Plug your StoreJet 25 into a USB port and mount it. 1. First create a directory for the StoreJet 25. Example: mkdir /mnt/Storejet 2. Then, mount the StoreJet 25. Example: mount ­a ­t msdos /dev/sda1 /mnt/Storejet 6 Connecting to a Computer If you want to use the StoreJet 25 as an external hard drive to upload/download data to and from your computer, you will need to connect it to a USB port on the computer using the provided USB Y-cable. Figure 3: Mini USB to Standard-A USB cable (USB Y-cable) 1. Plug the small end of the USB Y-cable into the Mini USB port on the StoreJet 25. 2. Plug the large end of the cable into an available USB port on your desktop, or notebook computer. *On some older computers, the power supplied by the USB port is below the required 5V DC power. In this instance, please connect the spare large connector on the provided USB Y-cable to a second USB port on the computer. This will provide the additional power necessary to run the drive. Figure 4: Connecting to a Computer 7 3. When the StoreJet 25 is successfully connected to a computer, the StoreJet's Power LED will light up, a new Local Disk drive with a newly-assigned drive letter will appear in the My Computer window, and a Removable Hardware icon will appear on the Windows System Tray. The StoreJet 25's internal hard drive comes pre-formatted for FAT32. Figure 5: *F: is an example drive letter, the letter in your "My Computer" window may differ 4. Once connected, you can use the StoreJet 25 as an external hard drive to transfer data to and from your computer. Simply drag and drop files or folders onto the Local Disk drive letter that represents the StoreJet 25. 5. If you have installed the bundled StoreJet elite software, you can press the StoreJet 25's OneTouch "Backup Button" to instantly backup your data (see the StoreJet elite Software User's Manual for details). Figure 6: OneTouch Auto-Backup Button 8 Disconnecting from a Computer NEVER disconnect the StoreJet from a Computer when its LED is flashing. Removing the StoreJet 25 in Windows® 2000, XP and Windows VistaTM 1. Select the Hardware icon on the system tray. 2. The Safely Remove Hardware pop-up window will appear. Select it to continue. Figure 7: Safely Remove Hardware 3. A window will appear stating, "The `USB Mass Storage Device' device can now be safely removed from the system." Figure 8: Safe to Remove Hardware WARNING! To prevent data loss, always use this procedure to remove the StoreJet from Windows® 2000, XP and Vista. Removing the StoreJet 25 in MacTM OS 9.0, or Later Drag and drop the Disk icon that represents your StoreJet 25 into the trashcan. Then unplug your StoreJet 25 from the USB port. Removing the StoreJet 25 in LinuxTM Kernel 2.4, or Later Execute umount /mnt/Storejet to un-mount the device. Then unplug your StoreJet 25 from the USB port. 9 Formatting the Hard Drive WARNING! Formatting the disk will erase all of the data on your StoreJet 25. You must have Administrator Rights to format in Windows 2000, XP, or Vista. Windows® 2000/XP 1. Download the StoreJet Format Utility from Transcend's online Download Center at http://www.transcendusa.com/Support/DLCenter/index.asp (the software can be located by selecting "Storage Devices -> StoreJet Drives -> any StoreJet product -> any StoreJet model) 2. When the download is complete, extract the downloaded ZIP file to your computer's hard drive (not the StoreJet 25) and run the StoreJetFormatter.exe application. 3. Plug the StoreJet 25 into an available USB port on a Windows® 2000/XP computer. 4. Unplug all other USB storage devices from your computer. This is to prevent accidental format of a different USB drive. 5. In the StoreJet Format Utility window, click the "Refresh" button. 6. The program will automatically detect the StoreJet 25 drive. Figure 8: The Utility will automatically detect the StoreJet 25 drive 7. Press "Start". 10 Figure 9: Press "Start" 8. A confirmation window will appear. Press OK to begin formatting the drive. 9. The format process may take a few minutes. When complete, an "O.K." message will appear in the bottom right hand corner of the window. Figure 10: Format Complete 10. Click the "Close" button to finish and exit. Windows VistaTM 1. Download the StoreJet Format Utility from Transcend's online Download Center at http://www.transcendusa.com/Support/DLCenter/index.asp (the software can be located by selecting "Storage Devices -> StoreJet Drives -> any StoreJet product -> any StoreJet model) 2. When the download is complete, extract the downloaded ZIP file to your computer's hard drive (not the StoreJet 25). 11 3. Plug the StoreJet 25 into an available USB port on your Windows VistaTM computer. 4. Unplug all other USB storage devices from your computer. This is to prevent accidental format of a different USB drive. 5. Right-click "StoreJetFormatter.exe" and select "Run as Administrator." Figure ...