TABLE OF CONTENTS INITIAL SETUP Important Safety Instructions ...................... 3 Packing List ................................................. 4 System Defaults ........................................... 4 Display & LED Indication .......................... 4-5 Buttons & Indicators ................................ 4 Line Status Indicator ................................ 5 Station Status Indication .......................... 5 Important Features ...................................... 5 Creating Your Unique System ................... 6-8 Identifying Existing Wiring ....................... 6 System ..................................................... 6 System Communication ........................... 6 Square Configuration ............................... 6 Non-Square Configuration Private Line Support ............................. 7 Using Other Telephones with the System Phones ................................................. 7 Planning Your System .............................. 8 Installation Chart ...................................... 8 Install Your System ...................................... 9 Phone Installation .................................... 9 Connecting a Fax or PC Modem to the Data Port ........................................ 9 Quick Setup .......................................... 10-11 Assigning a Station Extension Number .. 10 Setting the Time & Date ......................... 10 Verifying Station and Line Configuration 11 Verifying System Configuration .............. 11 Installation Checklist .............................. 11 PROGRAMMING THE VOLUME Ringer Volume ........................................... 16 Handset Volume ........................................ 16 Speakerphone/Intercom Volume ................ 16 Headset Volume ......................................... 16 PROGRAMMING AUTODIAL Autodial Information .................................. 17 Autodial Card ......................................... 17 Programming a Caller ID Record into Autodial .................................................. 17 Entering Autodial Records ......................... 18 Editing Autodial Entries ............................. 19 Autodial Pause ........................................... 19 Setting the Flash Duration ......................... 20 PROGRAMMING CALL WAITING CALLER ID Call Waiting Caller ID Service Options ....... 21 Caller ID ..................................................... 21 Selecting Which Caller ID Records are Saved ..................................................... 22 Turning Call Waiting Caller ID OFF/ON ....... 22 TELEPHONE OPERATION Off Hook Options ....................................... 23 Headset Operation .................................. 23 Speakerphone Operation ........................ 23 Call Duration Time .................................. 23 Answering Calls .................................... 24-25 Line Selection ........................................ 24 Automatic Line Selection ........................ 24 Manual Line Selection ............................ 24 Answering a Call on Another Line During a Conversation ........................ 25 Answering a Call Waiting Caller ID Call .. 25 Making Calls .............................................. 25 PROGRAMMING THE TELEPHONE Assigning a Station Extension Number ...... 12 Setting the Time & Date ............................. 12 Setting a Private Line ................................. 13 Setting Automatic Answer ......................... 13 Setting the Outside Line ............................. 14 Setting the Area Code ................................ 14 Setting the Ringer On/Off by Line .............. 15 Always Ring ............................................... 15 1 TABLE OF CONTENTS TELEPHONE OPERATION (CONT.) Memory Storage ................................... 26-28 Making a Call Using Caller ID ................. 26 Display Redial ........................................ 26 Memory Dial .......................................... 26 Redial ..................................................... 27 Auto Busy Redial .................................... 27 No Answer Redial ................................... 28 Reviewing Autodial Entries ..................... 28 Dialing Stored Autodial Numbers .......... 28 Storing a Scratch Pad Number ............... 29 Dialing a Scratch Pad Number ............... 29 Display & Dial Number ........................... 29 Hold ........................................................... 30 Audible Hold Reminder .......................... 30 Mute .......................................................... 30 Do Not Disturb (DND) ................................ 30 Transferring Calls .................................. 31-32 Blind Call Transfer .................................. 31 Attended Call Transfer ............................ 32 Call Privacy & Conference Calling ......... 32-34 Call Privacy ............................................ 32 Call Privacy Release ............................... 33 Conference Calling with Two Outside Lines .................................................. 33 Privately Talking to One of the Conference Call Parties ......................................... 34 Conference Calling with One Outside Line and Two Stations ................................ 34 Answering Intercom Calls When You Are On the Line ...................................... 37 All Station Page ......................................... 37 Room Monitor ........................................... 37 CALL WAITING CALLER ID Reviewing and Deleting Stored Caller ID Records ................................................. 38 Caller ID Transfer ....................................... 38 ADDITIONAL INFORMATION Battery Installation ..................................... 38 Wall Mounting Pedestal ............................. 39 Desk Top Pedestal ..................................... 39 Power Failure Operation ............................ 40 Permanent Memory Protection .............. 40 Short Term Memory ............................... 40 Performing a System Update ..................... 40 Station Reset ............................................. 40 Displays ................................................ 41-43 Troubleshooting .................................... 44-45 Filter Installation Diagram ......................... 45 FCC Requirements ..................................... 46 Index ......................................................... 47 INTERCOM & PAGING OPERATION Intercom & Paging .................................... 35 Intercom Display Messages ....................... 35 Making an Intercom Call Using the Speakerphone ........................................ 35 Making an Intercom Call Using the Headset or Handset ................................ 36 Answering Intercom Calls when Auto Answer is On .......................................... 36 Answering Intercom Calls when Auto Answer is Off ...................................................... 36 2 IMPORTANT SAFETY INSTRUCTIONS INSTALLATION INSTRUCTIONS 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 4. Use caution when installing or modifying telephone lines. INITIAL SETUP SAFETY PRECAUTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water: for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious product damage. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in an enclosed environment unless proper ventilation is provided. 7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or persons walking on it. 8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. 10. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceperson when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used. 12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak while near the leak. 15. You should use ONLY the power adapter supplied with your telephone. SAVE THESE INSTRUCTIONS 3 INITIAL SETUP INITIAL SETUP Telephone Base Handset Coiled Handset Cord Owner's Guide Two long RJ14 Telephone Cords AC Adapter Mounting Pedestal Spare Autodial Station Card SYSTEM DEFAULTS Once initial setup is complete, the unit is ready to use with the following program defaults. Programming each of the settings below needs to be done at each station: PROGRAM FEATURE FACTORY PRESET SETTING REFERENCE PAGE Area Code Auto Answer Always Ring Call Waiting Caller ID Default Ringer Volume Flash Duration Outside Line Ringer The area code is set to "000" Auto Answer is ON for intercom use The default is OFF for incoming calls when you are already on a line Call Waiting Caller ID is set to OFF and ALL, so all caller ID records are retained The default ringer volume is set to HIGH (on the back of the unit) The flash duration is set to 600 MS The outside line is set to "-" The ringer is ON for all installed lines 14 13 15 22 15 20 14 15 DISPLAY & LED INDICATION BUTTONS & INDICATORS Headset (Answer) Intercom INTERCOM ACTION Lights red Lights red Lights red Flashes red DESCRIPTION When pressed to go off-hook using a headset During an all station page When pressed to intercom another station When your station is being intercommed and Auto Answer is turned off When pressed to mute an intercom or off-hook conversation When the speakerphone is activated When pressed to transfer a call 4 HEADSET ANSWER Mute Speaker Transfer Lights red Lights red Displayed INITIAL SETUP PACKING LIST INITIAL SETUP DISPLAY & LED INDICATION (cont.) INITIAL SETUP LINE STATUS INDICATOR Off Solid Red LINE 1 DESCRIPTION Line is available to use or Unconnected line Private line is in use at another extension Call on hold at another station or privacy released call at another station Line ringing Call has been on hold at this station for over three minutes or call is being transferred to another station Call has been placed on hold at this station for less than three minutes Line is in use at this station or Station is participating in a conference call Slow Flashing Red Rapid Flashing Red Rapid Flashing Green Slow Flashing Green Solid Green STATION STATUS INDICATION (BUSY LAMP FIELD) The unit allows you to view the activity of all stations in the system at a glance. When the station number icon displays on the LCD, this indicates that this station is on an outside line, intercom call, in Do Not Disturb mode or receiving a transferred call. 5/10 8:50 AM 11 12 16 13 21 14 18 IMPORTANT FEATURES LIFETIME MEMORY PR ...