User manual UNIDEN EXAI918

Precautions! Before you read anything else, please observe the following: Warning! Uniden America Corporation DOES NOT represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture. Rechargeable Nickel-Cadmium Battery Warning H This equipment contains a Rechargeable Nickel-Cadmium Battery. H Cadmium is a chemical known to the state of California to cause cancer. H The Rechargeable Nickel-Cadmium Battery contained in this equipment may explode if disposed of in a fire. H Do not short-circuit the battery. H Do not charge the Rechargeable Nickel-Cadmium Battery used in this equipment in any charger other than the one designed to charge this battery as specified in this Guide. Using another charger may damage the battery or cause the battery to explode. Rechargeable Nickel-Cadmium Batteries must be recycled or disposed of properly! H Uniden voluntarily participates in an RBRC® industry program to collect and recycle nickel-cadmium batteries at the end of their useful life, when taken out of service within the United States. The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste stream, which is illegal in some areas. H Through the RBRC® program, Uniden makes it easy for you to drop off the used battery at local retailers of replacement nickel-cadmium batteries. You may also contact your local recycling center for information on where to return the used battery. Please call 1-800-8-BATTERY for information on Ni-Cd battery recycling in your area. Uniden's involvement in this program is part of its commitment to protecting our environment and conserving natural resources. H RBRC® is a registered trademark of the Rechargeable Battery Recycling Corporation. Controls and Functions (Caller ID) talk caller id mem 1 2 3 4 flash tone 5 6 7 8 redial volume cancel chan delete function pause 1. Backspace Key 0 2. Caller Time Key * 3. DownKey M 4. Tone Key 5. Forward Key 2 6. Number of Calls # 7. Up Key L 8. Pound Key Controls and Functions (Handset and Base) 1. LCD Display 2. Talk Key talk 3. Keypad (see breakout) 4. Flash/Function Key flash/function 5. Redial/Pause Key redial/pause 6. Microphone 7. Memory Key mem 8. Caller ID Key caller id 9. Channel/Delete Key chan/delete 10. Volume/Cancel Key volume/cancel 11. Speaker 12. Speakerphone Button and LED 13. Speaker Volume Control Switch 14. New Message Button 15. Status LED 16. Message Delete Button 17. Message Counter LED 18. Message Repeat Button 19. Page/Find Button 20. Outgoing Message Button 21. Message Play/Stop Button 22. Memo Button 23. Answer On/Off Button 24. Message Skip Button Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Battery Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Included with the EXAI918 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Important Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Telephone Line Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Radio Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 More Than One Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Cordless Telephone Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Selecting a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Telephone Line Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Connecting the Telephone Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Applying Power to the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Desk or Tabletop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Direct Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting Up Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Extending the Base Unit Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Cleaning the Battery Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Charging the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Low Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Setting the Pulse/Tone Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Automatic Digital Code Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Handset Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Channel Selector Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Entering the Local Area Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Setting the AutoTalk Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Redialing the Last Number Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the Flash Key with Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 The Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Viewing Calls in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Calling the Displayed Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Deleting Caller ID messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Programming Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Storing a Caller ID memory number in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Entering a Number in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Calling a Number Stored in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Editing and Deleting Numbers in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 The Integrated Answering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Answering System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Turning the Answering System On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting the PIN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Setting Your Outgoing Message (OGM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Selecting a Preset OGM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 EXAI918 1 Setting the Toll Saver Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 VOX/Calling Party Control Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using Your Answering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Playing New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Playing Old Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Repeating a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Skipping a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Deleting a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Deleting All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Message Full Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Leaving a Memo Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Telephone Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Answering System Troubleshooting Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 2 EXAI918 Important Safety Instructions When using your telephone equipment, these basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning, and use a dry cloth, without liquid or aerosol cleaners. 4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand, or table. The telephone may fall, causing serious damage to the unit. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect the product from overheating, these openings must not be blocked or covered. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons walking on it. 9. Do not overload wall outlets and extension cords, as this can result in the risk of fire or electrical shock. 10.Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 11.To reduce the risk of electric shock, do not disassemble this product. Take it to qualified service personnel when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 12.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when following the operating instructions. (Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive repair work by a qualified technician.) E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance. 13.Do not use the telephone to report a gas leak in the vicinity of the leak. EXAI918 3 Battery Safety Precautions Caution: To reduce the risk of fire or injury to persons by the battery, read and follow these instructions: 1. Use only the appropriate type and size Battery Pack specified in this Operating Guide. 2. Do not dispose of the Battery Pack in a fire. The cell may explode. Check the Nickel-Cadmium Battery Disposal package insert for disposal instructions. 3. Do not open or mutilate the Battery Pack. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed. 4. Exercise care in handling the battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns. 5. Charge the Battery Pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product. 6. Observe proper polarity orientation between the Battery Pack and battery charger. SAVE THESE INSTRUCTIONS 4 EXAI918 Introduction Congratulations on your purchase of the EXAI918 telephone with an integrated digital answering system. This phone is designed to exacting standards to provide reliability, long life, and outstanding performance. Features · · · · · · · · · · · · · · Voice Scramble 900 MHz, 40 Channels 30 Number Caller ID Memory AutoSecureTM Random CodeTM Digital Security Handset Ringer/Volume Controls UltraClear Plus Pulse/Tone Dialing AutoTalkTM AutoStandbyTM 20-Number Memory 1-way Page/Find Button Redial/Flash Key 14 Day Battery Life The UltraClear Plus innovative technology, together with 40 different channels, virtually eliminates background noise and provides you with the best possible reception during all of your conversations. To protect you against misbilled calls which might result from your phone being activated by other equipment, Random CodeTM digital security automatically selects one of over 65 thousand digital security codes for the Handset and Base Units. Also, the AutoSecureTM feature electronically locks your phone when the Handset is in the Base Unit. To get the most from your phone, please read this Operating Guide thoroughly. Also be sure to complete the Product Registration form and mail it in. Be sure to visit our Internet site at: http:\\www.uniden.com The Voice Scrambled EXAI918 protects your privacy by changing the RF signal between the Handset and Base Unit when you make or receive calls. This signal variation makes it difficult for someone to receive and understand your calls. AutoTalkTM allows you to answer a call by just removing the Handset from the Base Unit so you don't have to waste time pushing buttons or flipping switches. AutoStandbyTM allows you hang up by simply returning the Handset to the Base Unit. EXAI918 5 Included with the EXAI918 If any of these items are missing or damaged, contact Uniden Parts at: (800) 554-3988, 8:00 am to 5:00 p.m. Central, Monday through Friday. talk cal ler id me m ton e flash fun ction paus e canc el delet e red ial vol um e cha n Handset Base Unit Rechargeable Battery Long Telephone Cord AC Adapter Short Telephone Cord Operating Guide Wall Mount Adapter Also included: Other Printed Material and Wall Mount Screws Important Electrical Considerations Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass through your household wiring and damage any device connected to it. This phone is no exception. Warning: Please do not attempt to unplug any appliance during an electrical storm. Caution: Changes or modifications to this product not expressly approved by Uniden, or operation of this product in any way other than as detailed by this Operating Guide, could void your authority to operate this product. Range Your new phone is designed to achieve the maximum possible range by transmitting and receiving according to the highest specifications set forth by the FCC. We have rated this phone to operate at a maximum distance with the qualification that the range depends upon the environment in which the telephone is used. Many factors limit range, and it would be impossible to include all the variables in our rating. The Maximum Range rating of this phone is meant to be used as a means of comparison against other range claims. 6 EXAI918 Telephone Line Problems The FCC has granted the telephone company the right to disconnect service in the event that your phone causes problems on the telephone line. Also, the telephone company may make changes in facilities and services which may affect the operation of your unit. However, your telephone company must give adequate notice in writing prior to such actions to allow you time for making necessary arrangements to continue uninterrupted service. If you are having trouble with your telephone service, you must first disconnect your phone to determine if it is the cause of your problem. If you determine that it is the cause, you must leave it disconnected until the trouble has been corrected. Radio Interference Radio interference may occasionally cause buzzing and humming in your cordless Handset, or clicking noises in the Base Unit. This interference is caused by external sources such as TV, refrigerator, vacuum cleaner, fluorescent lighting, or electrical storm. Your unit is NOT DEFECTIVE. If these noises continue and are too distracting, please check around your home to see what appliances may be causing the problem. In addition, we recommend that the Base Unit not be plugged into a circuit that also powers a major appliance because of the potential for interference. Be certain that the antenna on the unit is fully extended when needed. In the unlikely event that you consistently hear other voices or distracting transmissions on your phone, you may be receiving radio signals from another cordless telephone or other source of interference. If you cannot eliminate this type of interference, you need to change to a different channel. Finally, it should be noted that some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. More Than One Cordless Telephone If you want to use more than one cordless telephone in your home, they must operate on different channels. Press the channel key to select a channel that provides the clearest communication. Cordless Telephone Privacy Cordless telephones are radio devices. Communications between the handset and base of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways. Because of the inherent physical properties of radio waves, your communications can be received by radio receiving devices other than your own cordless telephone unit. Consequently, any communications using your cordless telephone may not be private. EXAI918 7 Installation Selecting a Location Before choosing a location for your new phone, there are some important guidelines you should consider: · The location should be close to both a phone jack and continuous power outlet. Note: A continuous power outlet is an AC outlet which does not have a switch to interrupt its power. · Keep the Base Unit and Handset away from sources of electrical noise such as motors or fluorescent lighting. · Be sure there is sufficient space to rotate the Base Unit antenna to fully vertical. · The Base Unit can be placed on a desk or tabletop or mounted on a standard AT&T or GTE wall plate. · If you decide to mount your phone on the wall, make sure to change the handset retainer so that the tab which holds the Handset faces up. (See page 12 for more information.) · You should charge your new phone for 15-20 hours before completing the installation or using the Handset. Telephone Line Outlets There are two types of phone outlets: Modular Jack Most phone equipment available now uses modular jacks. Phone cords are fitted with a molded plastic connector which plugs into this type of jack. If you do not have modular phone jacks, contact your local telephone company for information about their installation. Hard-wired Jack Some equipment is wired directly to a phone jack, and these types of installations require a modular jack converter. This type of installation is not difficult; however, you should contact your Uniden telephone dealer or a telephone supply store for advice about the proper adapter or converter for your situation. Connecting the Telephone Cords Consider these safety guidelines before connecting the telephone cords: Caution! · Never install telephone wiring during a lightning storm. · Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected. · Use caution when installing or modifying telephone lines. 8 EXAI918 Applying Power to the Base Unit The EXAI918 phones require an AC outlet, without a switch to interrupt power, and the included AC adapter. To relieve strain on the DC plug when the phone is placed on a desk or table, connect the adapter as shown below. Wrap the power cord around the convenient notch on the bottom. Important: Place the power cord so that it does not create a trip hazard, or where it could become chafed and create a fire or other electrical hazards. ` EXAI918 9 Desk or Tabletop Installation 1. Place the Base Unit on a desk or tabletop. talk calle r id mem 5. Plug the other end of the cord into the telephone jack on the wall. 2. Plug the AC Adapter cord into the 9V DC input jack on the Base Unit. 6. Plug the AC Adapter into a standard 120V AC wall outlet. Note: Do not use an outlet controlled by a wall switch. Wall Installation 3. Place the AC Adapter cord around the strain relief. Standard Wall Plate Mounting These phones are designed to be mounted on a standard AT&T or GTE wall plate. 1. Plug the AC Adapter into the Base Unit. 4. Plug one end of the long telephone cord into the TEL LINE jack on the Base Unit. 2. Place the AC Adapter cord inside the molded channel. 10 EXAI918 3. Plug one end of the short telephone cord into the TEL LINE jack on the Base Unit. Direct Wall Mounting If you do not have a standard wall plate, you can mount your phone directly on a wall. Before mounting your phone, consider the following: · Select a location away from electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. · Make sure the wall material is capable of supporting the weight of the Base Unit and Handset. · Use the screws supplied with anchoring devices suitable for the wall material where the Base Unit will be placed. 1. Insert two mounting screws 3#$ inches apart. Allow about ! of an inch $ between the wall and screw heads for mounting the phone. 4. Place the telephone cord inside the molded channel on the bottom of the Base Unit. Then plug the other end of the telephone cord into the modular jack on the wall. 5. Place the Base Unit on the posts of the wall plate and push down until it's firmly seated. 2. Plug the AC Adapter into the Base Unit. 6. Plug the AC Adapter into a standard 120V AC wall outlet. Note: Do not use an outlet controlled by a wall switch. 3. Place the AC Adapter cord inside the molded channel. EXAI918 11 4. Plug one end of the long telephone cord into the TEL LINE jack on the Base Unit. Setting the Handset Retainer The handset retainer holds the Handset in place if your phone is mounted on a wall. The steps below describe how to remove and replace the retainer so that the tab faces up. 1. Push up on the Handset retainer on the Base Unit, and slide the tab out. 5. Place the cord inside the molded channel on the bottom of the Base Unit. 2. Flip the retainer over so the tab faces up. 6. Place the Base Unit on the screws and push down until it's firmly seated. 3. Put the retainer back into its slot on the Base Unit. 7. Plug the other end of the telephone line cord into the wall jack. 4. Push down on the Handset retainer until it snaps into place. 8. Plug the AC Adapter into a standard 120V AC wall outlet. Note: Do not use an outlet controlled by a wall switch. 12 EXAI918 Setting Up Your Phone Extending the Base Unit Antenna Before using your phone, be sure to raise the antenna to the vertical position. Installing the Handset Battery Pack 1. Press in on the Battery Cover Release. 3. Align the plastic connector of the Nickel-Cadmium battery pack with its socket and plug it in. Note: The black lead will be on top when the plug is properly aligned. 2. Slide the battery compartment cover down. 4. Place the battery pack inside the battery compartment, and slide the battery cover back on. Note: The built-in Memory Backup feature allows up to 3 minutes to disconnect the old battery pack and install a new one without losing any numbers stored in memory. EXAI918 13 Cleaning the Battery Contacts To maintain a good charge, it is important to clean all charging contacts on the Handset and Base Unit about once a month. Use a pencil eraser or other contact cleaner. Do not use any liquids or solvents. Charging the Battery Pack Initial Battery Charging The rechargeable Nickel-Cadmium battery pack must be fully charged before using your phone for the first time. We recommend that the battery pack charge for approximately 15-20 hours, without interruption, before plugging the phone line into your new phone. 1. Place the Handset on the Base Unit. 2. Make sure the Battery icon lights. If the icon doesn't light, check to see that the AC adapter is plugged in, and that the Handset is making good contact with the Base Unit charging contacts. Note: You can place the Handset face down or face up. Low Battery Indicator When the Battery Pack in the Handset is very low and needs to be charged, the Battery icon flashes. --OR-- Hang the Handset on the cradle when the phone is mounted on a wall. Note: Make sure to change the Handset Retainer before hanging up the phone. 14 EXAI918 If the Battery icon begins to flash, the phone is programmed to eliminate its functions to save power. The table below describes what to do to return your phone to normal operation. During A Call Handset continues normal operation. In Standby Mode None of the buttons will operate. Automatic Digital Code Security To avoid unauthorized calls on your phone, a Digital Code feature was added to all EXAI918 phones. This Digital Code is shared only between the Handset and Base Unit. The code is set automatically when you first use the phone. To change or reset the Digital Code, be sure the Handset is on the Base Unit, then: 1. Press page/find on the Base Unit. The Handset beeps and The Handset battery the battery icon flashes icon flashes once every once every 3 seconds. 3 seconds. Complete your call as quickly as possible. Return the Handset to the Base Unit for charging. You will not be able to make a call. Return the Handset to the Base Unit for charging. Note: Allow 15 to 20 hours without any interruption for the Handset to fully recharge. Battery Memory Effect Rechargeable batteries can develop a "memory effect." This memory effect can reduce talk and standby time. To Avoid this Memory Effect Use the phone until the "Battery Low" indicator appears. Then, charge the battery for 15 to 20 hours. 2. After the Handset stops beeping, remove it from the Base Unit. Setting the Pulse/Tone Switch Be sure the PULSE/TONE switch is in the TONE position. 3. Wait 5 seconds then place the Handset on the Base Unit. Note: Most phone systems are Tone dialing. Check with your local phone company if you are not sure whether your system is Tone or Pulse dialing. 4. The Status icon on the Base Unit will blink to indicate that the Digital Security Code is set to one of the more than 65,000 codes. EXAI918 15 If the Base Unit loses power while the Handset is off the Base Unit, the Digital Code may be erased. When this happens, the Handset will not function. To reestablish communication between the Handset and Base Unit: 1. Restore power to the Base Unit. 2. Place the Handset back on the Base Unit. 3. The Status icon on the Base Unit will blink to indicate that the Digital Security Code is set. Handset Volume Controls Please refer to the foldout in front of your operating guide for key positions. To adjust the ringer volume of your Handset, press volume/cancel until you hear the desired ringer tone and volume. Two-tone High Two-tone Low Three-tone High To adjust the receiver volume, press volume/cancel while you are on a call. Three-tone Low VOLUME HIGH Channel Selector Button If the audio becomes weak or scratchy, press chan on the handset to select a clearer channel. VOLUME LOW 16 EXAI918 Entering the Local Area Code Note: Please refer to the foldout in front of your operating guide for key positions. You must enter your local area code for the Caller ID redial features to work properly. To enter your local area code: 1. Remove the Handset from the Base Unit. 2. Press flash/function twice. 5. Place the Handset on the Base Unit. The Status LED on the Base Unit will blink to indicate that the area code is deleted. Setting Caller ID on Call Waiting AREA CODE 1AREA CODE 1-817 STORING 6 CALLS Note: You must subscribe to Caller ID on Call Waiting from your local phone service to use this feature. You can set your EXAI918 phone to display information about calls that generate a call waiting tone while you are on a call. 3. Enter your local area code. For example, 817. 4. Press mem. A confirmation tone sounds and the display remains on for two seconds. 5. Place the Handset on the Base Unit. The Status LED on the Base Unit will blink to indicate that the area code is stored. Note: With this feature set you will not be able to hear the person you are talking to for a brief period after you receive the call waiting tone. To turn Caller ID on Call Waiting on: 1. Remove the Handset from the Base Unit. 2. Press flash/function three times. CIDCW OFF ON-1 OFF-0 CIDCW ON ON-1 OFF-0 3. Press 1. To delete your local area code: 1. Remove the Handset from the Base Unit. 2. Press flash/function twice. 4. Press mem. A confirmation tone sounds and the display remains on for two seconds. 5. Place the Handset on the Base Unit. The Status LED on the Base Unit will blink to indicate that Caller ID on Call Waiting is on. AREA CODE 1-817 CIDCW ON ON-1 OFF-0 3. Press chan/delete three times. 4. Press mem. A confirmation tone sounds and the display remains on for two seconds. DELETING 1-817 EXAI918 17 To turn Caller ID on Call Waiting off: 1. Remove the Handset from the Base Unit. 2. Press flash/function three times To turn AutoTalk off: 1. Remove the Handset from the Base Unit. 2. Press flash/function four times. CIDCW ON ON-1 OFF-0 CIDCW OFF ON-1 OFF-0 AUTOTALK ON ON-1 OFF-0 AUTOTALK OFF ON-1 OFF-0 3. Press 0. 3. Press 0. 4. Press mem. A confirmation tone sounds and the display remains on for two seconds. 5. Place the Handset on the Base Unit. The Status LED on the Base Unit will blink to indicate that the Caller ID on Call Waiting is off. CIDCW OFF ON-1 OFF-0 4. Press mem. A confirmation tone sounds and the display remains on for two seconds. 5. Place the Handset on the Base Unit. The Status LED will blink to indicate that the setting has been stored. AUTOTALK OFF ON-1 OFF-0 Setting the AutoTalk Feature To turn AutoTalk on: 1. Remove the Handset from the Base Unit. 2. Press flash/function four times. AUTOTALK OFF ON-1 OFF-0 AUTOTALK ON ON-1 OFF-0 3. Press 1. 4. Press mem. A confirmation tone sounds and the display remains on for two seconds. 5. Place the Handset on the Base Unit. The Status LED on the Base Unit will blink to indicate that the setting has been stored. 18 AUTOTALK ON ON-1 OFF-0 EXAI918 Using Your Phone Please refer to the foldout in front of your operating guide for key positions. When you have connected power and a telephone line to your EXAI918, the phone is in the "standby mode," ready to receive and make calls. Making Calls 1. Remove the Handset from the Base Unit. 2. Dial the number you wish to call. For example, 123-4567 Receiving Calls Note: You must subscribe to Caller ID services from your local phone company for the caller's name and number to be displayed. When the phone rings, the LCD displays a calling screen for two rings. If Caller ID information about the person calling is not available, this screen remains on until you answer the call. -- OR -- CIDCW ON 1234567 CIDCW ON 123456 3. If you entered a wrong number, press chan/delete to backspace until the number is erased. LINE ERROR CALLING To cancel making the call, press volume/cancel. 4. Press talk. The LCD displays the channel number. CH-10 CH-10 If the Caller ID information is received, the LCD displays: -- OR -- KATHLEEN ROL 817-858-3333 Note: If the Handset fails to connect with the Base Unit the Handset beeps and returns to standby mode. 5. During your conversation the LCD displays the call timer. If the signal is invalid, the LCD displays: LINE ERROR UKNOWN NUM. -- OR -- CIDCW ON 00:00:01 If the number of the person calling is a private number, the LCD displays: -- OR -- PRIVATE NAME PRIVATE NUM. When you have finished with the conversation, press talk to hang up. -- OR -- Place the Handset back on the Base Unit. If the name of the person calling is a private name, the LCD displays: -- OR -- PRIVATE NAME 817-858-3333 If the number of the person calling is unknown, the LCD displays: -- OR -- EXAI918 UKNOWN NAME UKNOWN NUM. 19 If the name of the person calling is unknown, the LCD displays: UKNOWN NAME PRIVATE NUM. Redialing the Last Number Called 1. Remove the Handset from the Base Unit. 2. Press talk. Using the Speakerphone To use the speakerphone to answer a call, press speaker on the Base Unit. Direct your voice to the microphone on the bottom of the Base Unit. To hang up, press speaker again. CH-10 CH-10 Note: If the Handset fails to connect with the Base Unit the Handset beeps and returns to standby mode. 3. Press redial/pause. CIDCW ON 1234567 Note: If the last number dialed is longer than 12 digits, the display will scroll to the left until the last number is shown in the display. 4. During your conversation the LCD displays the call timer. Note: Adjust the speakerphone volume by pressing L for louder or M for softer. Answering a Call with AutoTalk Enabled If you have enabled the AutoTalk feature, just remove the Handset from the Base Unit to answer an incoming call. See "Setting the AutoTalk Feature" on page 18 for details on setting AutoTalk. If the Handset is off the Base Unit, press any key to answer an incoming call. Answering a Call without AutoTalk Enabled When the phone rings, pick up the Handset and press talk.. The channel number is displayed for 2 seconds. During your conversation the LCD displays the call timer. CIDCW ON 00:00:01 5. When you have finished with the conversation, press talk to hang up. -- OR -- Place the Handset back on the Base Unit. CH-10 CH-10 Using the Flash Key with Call Waiting Note: You must subscribe to call waiting service from your local phone company to use this feature. CIDCW ON 00:00:01 1. While talking you hear the call waiting signal. KATHLEEN ROL 817-858-3333 CIDCW ON 00:00:01 When you are finished with the conversation, press talk to hang up. -- OR -- 2. Press flash/function to switch to that call. Place the Handset back on the Base Unit. 3. To switch back to your original call, press flash/function again. 20 EXAI918 Using Caller ID The Caller ID Display The LCD displays information about the current call and previous calls received on your EXAI918 cordless phone, including the total calls received, and the number of new calls received. The LCD display backlight is always active while the Handset is on the Base. When the Handset is removed from the Base, the LCD display backlight turns off immediately. To reactivate the LCD backlight, you need to press caller id . LCD with Handset on Base NEW 02 NO NEW CALLS LCD with Handset off Base and Caller ID Pressed TOTAL 10 WITH NEW CALLS TOTAL CALLS 10 NO NEW CALLS NEW 02 TOTAL 10 WITH NEW CALLS Note: The EXAI918 can store information on up to 30 different calls. Information on new calls received after 30 calls will be stored, and the oldest call in memory will be deleted. Viewing Calls in Memory 1. The status LED blinks, indicating when you have received new calls. To dial the number currently displayed, press the talk key. To add a 1 for long distance dialing, press 1 and then press the talk key. Note: If the number is longer than 12 digits, the display will scroll to the left until the last number is shown in the display. 5. To see all calls stored in memory, press the L key repeatedly until the LCD displays END. 2. Remove the Handset from the Base Unit. 3. Press caller id. END 817-858-3333 TOTAL CALLS 10 KATHLEEN ROL 817-858-3333 6. To see the time and day a call was received: a. While the name and number are displayed, press *. 4. To view calls stored in memory, Press the M or L keys. 05-10 10:05 AM 18 b. To return to the name and number display, press *. EXAI918 21 6. To see how many times a caller has phoned: a. While the name and number are displayed, press 9/#. KATHLEEN ROL 6 CALLS b. To return to the name and number display, press 9/#. 3. Press and hold chan/delete for at least three seconds. A double beep tone sounds to confirm the message has been deleted. Calling the Displayed Number 1. To dial the number currently displayed, press the talk key. 2. To add a 1 for long distance dialing, press 1 and then press the talk key. The next name and number is displayed. 4. Repeat steps 2 and 3 to delete any other calls from the caller id memory. 5. Press caller id when finished. Deleting Caller ID messages Only individual messages can be deleted on the EXAI918. To delete messages follow the steps below. 1. Press caller id. TOTAL CALLS 10 KATHLEEN ROL 817-858-3333 2. Press L or M to scroll to the call you want to delete. 22 EXAI918 Programming Your Phone Storing a Caller ID memory number in Dial Memory There are 20 dial memory locations in the EXAI918 cordless phone. You can store any number in your Caller ID memory in Dial Memory so it can be used later with memory dialing. See Calling a Number Stored in Memory on page 24 for details on how to use the memory dial feature. 1. Remove the Handset from the Base Unit. 2. Press caller id. 3. Press L or M until the call you want to store is displayed. KATHLEEN ROL 817-858-3333 LOCATION? 6 CALLS STORING 6 CALLS 4. Press mem. TOTAL CALLS 10 5. Enter the memory location, for example, 05. You hear a confirmation beep and the LCD displays: 6. Press caller id to return to Standby mode. Entering a Number in Dial Memory There are 20 dial memory locations in the EXAI918 cordless phone. You can manually enter any number into dial memory so that it can be dialed later. 1. Remove the Handset from the Base Unit. 2. Press flash/function. For example, to enter the name Bob Jones: Press M until B is displayed in the LCD. Press 2 to move one character to the right. Press M until o is displayed in the LCD. Press 2 to move one character to the right. Press M until b is displayed in the LCD. 6. Enter a name up to 12 characters long using the M and L keys to select characters and the 0 or 2 to move one character to the left or right. EXAI918 23 NAME? B NAME? Bo NAME? Bo NAME? Bo NAME? Bob DIAL MEMORY? MEM-1 EDIT-0 PHONE NO.? MEM-1 EDIT-0 PHONE NO.? 1234567 NAME? 3. Press 1. 4. Enter the phone number you want to store. For example, 123-4567. 5. Press mem. Continue until the name Bob Jones is displayed in the LCD. 7. Press mem. NAME? Bob Jones LOCATION? 6 CALLS 8. Enter a memory location for the number. For example, press 05 to assign location 05 to the number. You hear a confirmation beep and "Storing" displays. 3. Enter the memory location. For example, for memory location 05, press 05. STORING 6 CALLS Calling a Number Stored in Memory Use this feature to dial a number previously stored in memory. See Storing a Caller ID memory number in Dial Memory on page 23 or Entering a Number in Dial Memory on page 23 for details. 1. Remove the Handset from the Base Unit. 2. Press mem. 05 Bob Jones 1234567 LOCATION? 6 CALLS Note: If you want to dial a different number stored in dial memory, use the L and M keys to scroll through the numbers stored in memory. 4. Press talk to dial the number. Editing and Deleting Numbers in Dial Memory Use this feature to edit or delete numbers stored in dial memory. 1. Remove the Handset from the Base Unit. 2. Press flash/function. To delete the entry in dial memory: Press and hold chan/delete for two seconds. A confirmation tone sounds and the memory location is cleared. To edit the number entry in dial memory, for example, to change 4567 to 5941: Press mem. DIAL MEMORY? MEM-1 EDIT-0 LOCATION? 6 CALLS 05 Bob Jones 1234567 05 No memory 3. Press 0. 4. Enter the memory location to edit or delete. For example, to edit or delete location 05, press 05. -- OR -- Bob Jones 1234567 Bob Jones 123 Bob Jones 1235941 Press chan/delete four times. Use the L and M keys to scroll to the memory location. 05 Bob Jones 1234567 Enter 5941. 24 EXAI918 To edit the name entry in dial memory, for example to change Bob Jones to Tom Jones: Press mem twice. Press L until m is displayed in the LCD. Tom Jones 1235941 STORING 6 CALLS Bob Jones 1235941 Tob Jones 1235941 Tob Jones 1235941 Press mem. Press L until T is displayed in the LCD. Press 2 twice to move two characters to the right. EXAI918 25 The Integrated Answering System The EXAI918 has a built-in Answering System which answers incoming calls and records your messages. You can also use your new Answering System to record a conversation, leave a memo message for someone else who uses the phone, or to announce a special message when you'll be away from your phone. Features · · · · · Digital Tapeless Recording · Remote Telephone Operation · Selectable Outgoing Messages · Built in Flash Memory Backup · Toll Saver Switch · Approximately 20 Minute Record Time Call Screening Calling Party Control Time and Day Stamp Memo Messaging Capability Digital Tapeless Recording allows you to quickly review your messages, saving or deleting the messages you choose. You'll never have to worry about a tape wearing out or resetting properly. Your EXAI918 is an advanced, integrated system which offers you maximum flexibility, but please read through the sections that explain all of the features before using your Answering System. Answering System Setup Turning the Answering System On/Off Note: To use the answering system for the first time, press answer to turn the system on. Setting the Clock The clock in your EXAI918 Answering System starts when power is applied to the Base Unit. To set the clock to the proper day and time, follow these steps. 1. Press caller id on the Handset. 1. To turn the Answering System on, press answer. 2. Press flash/function on the Handset. A tone sounds, and the current outgoing message plays on the Base Unit speaker. A second tone sounds to indicate the unit is ready to answer calls, and the Message Counter LED turns on. 2. To turn the Answering System off, press answer again. 3. Enter the number which corresponds to the day. Day of the Week Sunday Monday Tuesday Wednesday Thursday Friday Saturday Press 0 1 2 3 4 5 6 The Message Counter LED turns off. 4. Enter the two-digit number for the hour (01-12) and the minute (00-59). 5. To set AM, press * on the Handset. To set PM, press # on the Handset. 26 EXAI918 6. Press the flash/function key again. Setting Your Outgoing Message (OGM) When you receive a call, the Answering System answers and automatically plays either a preset message or your personal outgoing message (ogm). Preset Messages The EXAI918 has two messages programmed in its memory. If the rec time ANN/4/1 is set in the announce only position (ANN), then the first preset message below plays twice, and no incoming messages are recorded. If you select either the four minute or one minute (4/1) limit for incoming messages and have not recorded a personal outgoing message, then the second preset message below plays. Note: A beep indicates the new time is programmed and the new Time and Day Stamp is announced from the Base speaker. 7. You can proceed to set your PIN Code beginning with Step 3 under "Setting the PIN Code" or press the flash/function key once more to return to standby. Setting the PIN Code You must use your PIN code to access your Answering System from a touch-tone telephone. You can set a personal two-digit code (00-99) for your PIN code. 1. Press caller id on the Handset. 2. Press flash/function twice on the Handset. · "Hello. No one is available to take your call." · "Hello. No one is available to take your call. Please leave a message after the tone." Note: A long tone sounds when you press the flash/function key the second time and PIN SET appears on the screen. 3. Enter the two-digit number you want to use as you PIN code. 4. Press flash/function again. A long tone indicates the new PIN number is programmed. 5. For example, to set the time to Tuesday at 3:20 PM, and your PIN code to 00, press caller id, then press flash/function followed by these keys: Note: If the rec time ANN/4/1 switch is in the "Announce Only" position, the Message Counter LED displays an A when the system is in Standby. 3032 0#flash/function Recording Your Personal OGM 00flash/function 1. To record an outgoing message, press and hold ogm. Start recording after the long tone. 2. Position yourself about 12 inches away from the base and speak clearly. EXAI918 27 3. When you have finished recording, release the ogm button. Setting the Toll Saver Switch The Ring Time/Toll Saver switch allows you to set the number of rings the caller hears before your Answering System answers. You can set the switch to answer after 2 or 4 rings. In the Toll Saver (TS) position, the Answering System answers after two rings when you have new messages recorded, and it answers after four rings if there are no new messages. So if you call long distance to check your new messages, you can hang up after the second ring and not be billed. You will hear a tone, and your message will play on the Base Unit speaker. Note: You can leave up to a 60-second outgoing message. Selecting a Preset OGM After you have recorded an outgoing message, you can set your Answering System to play either a preset message or your outgoing message. 1. Press ogm. Your recorded outgoing message will begin to play. 2. While your recorded outgoing message is playing, press ogm again. A tone will sound, and you will hear one of the preset messages. After the message plays, a tone will sound again and the Answering System automatically returns to Standby. Using the Reset Button If you find that your telephone answering system doesn't respond when you press its keys--for example, after a power outage--you can press the reset button to return your telephone answering system to normal operation. Note: The message, "Hello. No one is available to take your call" is played if the rec time ANN/4/1 is set to announce only. 3. To select your recorded message again, press ogm. Note: Pressing reset does not erase your PIN (Personal Identification Number) code, Time Stamp, or the security code between the Handset and Base Unit. The preset message will begin to play on the Base Unit speaker. 4. While the preset message is playing, press ogm again. A tone will sound, and your recorded message will play. When your message finishes, a tone will sound again and the Answering System automatically returns to Standby. VOX/Calling Party Control Feature The Calling Party Control (CPC) feature allows your Answering System to disconnect and reset if the caller hangs up before leaving a message. This prevents your Answering System from using recording time to record a hang up/dial tone message. EXAI918 28 Using Your Answering System Playing New Messages 1. Press 8 to listen to your new messages when the message counter is flashing. Repeating a Message 1. Press 62 to review your messages. The time stamp is announced after each message plays, and the Message Counter LED displays the number of the message playing. 2. When all messages have played, a long tone sounds. 3. The message counter LED stops flashing, indicating that all of the new messages have been reviewed and saved as old messages. 2. Press 1 at anytime to replay a message. Playing Old Messages 1. Press 62 . When you press play/stop with new messages, the unit announces how many new and old messages there then plays the messages starting with the oldest. The time and day each message was received is announced after the message is played. The Message Counter LED displays the number of the message playing. 2. Press 62 again at any time to stop listening to your old messages. Pressing 1 during a message returns the system to the beginning of that message. Pressing 1 again before the message replays causes the system to scan back one message. If you have several messages, press 1 until you return to the message you want to replay. 3. Press 62 at anytime to stop reviewing messages and return to Standby. Note: The system will automatically return to Standby when all the messages have played. Skipping a Message 1. Press 62 to review your messages. EXAI918